11th iccrm, seville, 2005. association database research module online icca membership...

11th ICCRM, Seville, 2005

• Association Database Research Module Online

• ICCA Membership Administration Online

• Further realisation of “Virtual Marketplace” between Membership Directory (suppliers) and Association Database (buyers)

• Connect ICCA Data directly to administration systems of Members


ICCA and Database Development in the future

INTERNATIONAL CONVENTION MONITOR


5 Case Study 2: International Convention Monitor


Before…

• Request for congress information

send out by letter,

• Response by letter, fax, e-mail etc…..

Incomplete data, unreadable data, lot of

time spending on handling mailing and

data entry of response, low response/after

deadline…


Now…

• Congress data = Tailor made into

existing current system

• Existing system (web based application)

originally set up in 2003 for: events

information

• Build up from scratch. List of wishes by

NBTC given to external party. From

there on: dynamic system


WHAT?

PAST DATA

Holland Convention Monitor

Annual Statistical overview of Holland

FUTURE DATA

Holland Convention Calendar

Online Convention Calendar on Holland.com


ACCOMMODATIONS

REGIONAL

CONVENTION

BUREAUS

1

2Inte

rnati

onal co

ngre

ss

info

rmati

on


INPUT

CONGRESS DETAILS (in 3 steps)

• Title • Start - End date • # Participants • Corporate / Association meetings INGO, IGO• Accommodation (address details – phone guide)• Subject• Description• Planner details (when given) etc.

SECURITY • Password/ Username• Postal code combined with House number


OUTPUT

HOLLAND

• Total # of international Congresses

• Total # of Participant days

• Average # of Participants per congress

• Average Duration

• Proportion Corporate/ Non-corporate

• Main congress Subjects

CITIES

All items above split out for the different cities/regions of

Holland (National rankings)


IMPORT, CHANGE, REMOVE

Step 1: Congress (title, accommodation…)

Step 2: Date congress

Step 3: Type of Meeting

Step 4: Information address

Step 5: Organization details

Step 6: Characteristics

SEND -> Approval by NBTC before entry Database

• “One size does not fit all”• Always keep the future end-user involved• Keep up-to-date with technological

possibilities• Be realistic and stay focussed!• Time challenge: Include 25-35% margin in

planning and budget!• Always create a pilot version first before

continuation of the project• Try to work with one developer• An online research database is never

finished and can always be improved


6 Do’s and Don’ts in Database Development

• Keep databases “open” (ODBC) for future collaboration with other programmes

• Ownership of source code• Support; service level agreement• Privacy legislation• Be an ambassador for your tool!


6 Do’s and Don’ts in Database Development

1. Who is using the perfect research database?

2. Are you using an online tool and is this a standard software package or is it tailor-made?

3. How was it developed?

4. Do you share the experience of the Do’s & Don’ts list?


Questions

11th iccrm, seville, 2005. association database research module online icca membership...

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