11th southern african online information meeting (saoim), 5-8 june 2012 capacity building in library...

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11th Southern African Online Information 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness Gracian Chimwaza, Executive Director, ITOCA – Information Training & Outreach Centre for Africa

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Page 1: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Capacity Building in Library Services: Influencing Innovation and Competitiveness

Gracian Chimwaza, Executive Director,

ITOCA – Information Training & Outreach Centre for Africa

Page 2: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Agenda

• ITOCA overview

• Capacity building: Shared vision

• Capacity Building Challenges: ICT and e-resources

• Research4Life/TEEAL programmes Training-of-Trainer programme (2005-2011)

• Lessons learnt

Page 3: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

ITOCA Overview

• Information Training and Outreach Centre for Africa

• NGO, registered in RSA & Zim, est. 1999

• Formerly TEEAL Africa Office

• Capacity building organization aimed at enhancing information and communications technology (ICT) skills for mainly African librarians, info specialists, scientists, researchers and students in SSA region

• Runs several capacity building programmes

• –CEPD; Reseach4Life and TEEAL programmes

Page 4: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Capacity Building: Shared vision

• Need for increased production, access and use of research output in Africa

• ICTs, in particular, E-resources play an important role in research and academic disciplines

• Increased costs of staff development /training • Cascading model (ToT approach)

• F2F effective but expensive

• Online training tools/approaches working but of limited use

• Benefits of partnerships across the continent• Local/regional/international

• Maximise ROI and reduce duplication

Page 5: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Case for Advocacy: Role of libraries and e-resources

• Library services play an important role at research and academic institutions.

• Building information skills at these institutions is critical if research is to improve.

• Libraries need ICT infrastructure and relevant staff skills if this is going to be a reality in the SSA region.

• E-resources: “Build and they will come approach” not bringing required results

• User skills have a major bearing on access and use; local research output and publishing

Page 6: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Capacity Building Challenges

• Limited funding available in library & HR budgets

• Low prioritisation for building IL and e-resources skills,

• Need to invest in relevant and effective training programmes,

• Need for aligned and supporting policies at institutions,

• Institutions’ level of e-Readiness to foster an environment that supports successful implementation of ICT and IL training programmes.

Page 7: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

E-resources access and use challenges

• Low awareness about e-resources’ and their relevance

• Need for justification in investment at institutions inline with mandate and bottom-line goals of the institution

• Low usage of library e-resources among users

• Low user skills remain an important barrier to the uptake of e-resources

• Lack of adequate IT & Internet infrastructure at institutions

• Relevant supporting policies required to promote ICT/e-resources investment and use

Page 8: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Information Literacy/e-Resources Training by ITOCA and partners

• Research4Life /TEEAL programmes in SSA

• Over 80 ToT courses delivered in 28 countries since April 2005

• Week-long workshops for researchers and academicians

• Mixed audience: Librarians, Info managers, faculty, researchers, policy-makers, technical officers, etc

• Collaborative effort: FAO, WHO, UNEP, WIPO, CTA, IDS, Cornell and Yale Universities, Funding agencies, local institutions

• 1,760 graduates to date and continuing

• Local support increasing (hosting, funding, etc)

Page 9: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Page 10: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

TEEAL/Research4Life Courses: 80 courses in 28 SSA countries (2005-2011)

ITOCA Trained Participants (www.itoca.org)

Page 11: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Lessons learnt: skills building worth the investment

• Training costly but worth the investment in skills building: Face-to-face training interventions should be complimented by online training tools and approaches to increase reach and ROI

• IT and Internet infrastructure investment to improved access, use and user skills

• Integration of Information literacy into tertiary education curricula will increase search skills at academic and research institutions

• ToT approach viable – practical hands-on, technical and facilitation skills inter-twinned in the courses.

Page 12: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Lessons learnt: Management support critical

• Institutionalisation strategies: e-resources play an important role in research and increased skills for information enablers, researchers, faculty and students needs to be prioritised and institutionalised if the strategy is to be sustained

• Management buy-in critical in order to increase investment in libraries, e-resources and the building of relevant skills

• Faculty and researchers must take the lead in supporting libraries in addressing the issue of low awareness and user skills at the institutions

Page 13: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Lessons Learnt: Advocacy at institutions for increased investment

• Library services contribution to bottom-line: Libraries have a direct impact on the quality of local research and local publishing work the researchers, faculty and students can undertake and produce given the limited resources at their disposal.

• Improved quality of research: The ability to write research manuscripts for publishing, competitive grant proposals, etc

• Directors of Libraries need to increase their voice and justification for the increased investment in e-resources and IL training at the institutions

Page 14: 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012 Capacity Building in Library Services: Influencing Innovation and Competitiveness

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

11th Southern African Online Information Meeting 11th Southern African Online Information Meeting (SAOIM), 5-8 June 2012(SAOIM), 5-8 June 2012

Thank you.

www.itoca.org

[email protected]