12. branding

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    Branding

    A brand is defined as a name, symbol, design,or a combination of them which is intended to

    identify the goods and services of one seller from

    the other

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    Branding

    We are living in the age of brands consumers

    extremely brand conscious

    The brand image developed over time throughadvertising and other promotional measures creates

    strong brand awareness and brand loyalty

    Brand represents value delivered to customers

    Strong brands are major assets to the firm

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    Categorization of brands based on

    value offered

    Functional brands emphasize the functional

    value of the offer. Example Nirma, Sunlight

    Image brands offer image value to the user.

    Example Parker pens, Pepsi

    Experience brands emphasize the unique

    experience the user gets by associating with thebrand Example - Kingfisher

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    Brand elements

    Selecting the brand name

    A good name will be distinctive, easy to pronounce and remember

    Names communicating the function of the product Good Knight,

    Complan, Milkmaid, Fair and lovely, Boost, Banish, Aquagaurd, Ruf

    & Tuf etc

    Names communicating specialty of the brand or a halo around the

    brand Ford IKON, Taj group of Hotels, Halo shampoo, Zen car

    Names that are acronyms MRF (Madras Rubber factory), AMUL

    (Anand Milk Union Ltd)

    Using company names as brand names Cadbury, Philips, LG, Sony,Coca Cola, Tata

    Using numbers and names Nokia 3310, 6020

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    Brand elementsSelecting a Logo A logo is a pictorial symbol. Pictures, Mascots,

    symbols, graphic designs, plain alphabets are allused as logos

    Along with a brand name a company uses logofor visual identification

    Example - The Amul girl, Kelvinators Penguin,Air Indias Maharaja, Onidas Devil, McDonalds Golden Arches, Nestles Birds nest,UnileversU

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    Retaining the Logos relevance and the

    dilemma on altering itAsian Paints dilemma with Gattu

    Asian Paints had created a winning logo Gattu a little boy with

    paint brush on one hand and a dripping can of paint on the other

    In rural markets of North India, the buyers who wanted to ask forAsian paints would ask for Baccha chap paintand not mention the

    name.

    In later years when Asian paints came out with high priced versions

    for the sophisticated urban market, the logo of a urchin and the image

    of the product did not match.

    Research also supported the fact that the urban buyer recalled the

    brand names of Apex and Ultima rather than the logo

    The company could not drop the logo as it was still relevant in the

    rural market nor could the modify it.

    Therefore it was decided to retain the boy but only as a small image

    in the packs and no where else

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    Options in Branding strategies Individual brand names HUL, in its soaps division goes for individual

    names for each product like Dove, Lux, Pears, Lifebuoy, Liril and Hamam

    Family brand names HUL has gone for family brand names in case of

    Cosmetics Lakme for a variety of products from nail polish to sunscreens.HUL - Brooke Bond for tea and coffee products. HUL Kissan for

    squashes, jams, sauces etc. Nestles Maggi for soups, sauces, ketchups, in

    addition to noodles.

    Benefits of Family branding Airtel, Maggi, etc

    Company name as brand name Tata salt to trucks, Godrej Steel

    cupboards to hair dyes, Videocon All electronic appliances. Other

    companies are - LG, Virgin, Philips, Samsung etc

    Umbrella brands Term used to indicate family brand or company name.

    example Johnson and Johnson

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    Options in branding strategies Different brand names for same product in different markets Toyota

    motors gasoline electric hybrid vehicle is sold as Toyota Harrier in

    Japan and Prius in North America

    Private Label (store brand labels) small scale manufacturers of food

    products, detergents, soaps, garments etc sell to big retailers who

    brand the product under their name. Even big manufactures sell as

    private labels in foreign markets.

    ITC sells cigarettes brands like Insignia, India Kings, Classic, Gold Flake,

    SilkCut, Navy Cut, Scissors, Capstan, Berkeley, Bristol and Flake in India,

    but exports and sells in other countries as private labels

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    Brand extensionIt is a frequently used strategy in brand management basically means

    extending the ongoing brand name to more products

    1.

    Line extension (with in the same product line) Sunrise coffeeextended to sunrise premium and sunrise extra coffee. Surf Surf

    Ultra, Surf Excel, Surf Excelmatic, Surf gentle wash

    2. Extending brand name to relate product line Nivea creams,

    lotions, after shave, soap, baby care etc. Other examples - Maggi,

    Ponds

    3. Extended to items in unrelated product lines example Wipro

    computers to baby products

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    Brand tagline When it comes to marketing, one of the most powerful tools to build

    a brand is a tagline .

    They communicate something unique, valuable and memorable about

    the brand they represent. And they are always included in anycommunication about that brand. They are often catchy. Easy to

    remember. Descriptive. Clever. Fun. Short and sweet.

    Examples:

    L'Oreal - You are worth it

    Accenture High Performance deliveredMcDonalds - "I'm lovin' it

    A really great tagline conveys a company's benefit with personality and

    attitude and the most memorable taglines connect on an emotional

    level.

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    Brand name, tagline and logo

    should go together

    Connecting people, anytime

    Anywhere.

    The worlds networking

    Company.

    Nike

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    Brand Ambassador Helps to portray thebrand personality