1.2. sa pience be_tech_day_2012_-_balta_group_final

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Building one standardized SAP solution using Solution Manager

Bart DeslooverGroup ICT Manager Balta Industries

Oliver BuyssensCompetence Lead SAP Solution Manager

SAPience.be Tech Day 2012

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Expertum


Founded begin 2006

Team of 50 SAP Experts and Project Managers

Mission : Providing superior long-term customer and employee value

Offering expertise in following domains• Finance

• Supply Chain Management

• Business Intelligence

• Product Lifecycle Management

• Project Management

• SAP Solution Manager

• GRC and Security

• Netweaver

• Own SME Solution: Value4SME

SAP Service Partner, Channel Partner, Value Circle Partner

SAPience.be Partner

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Balta Group


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Balta Group


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Agenda

System Landscape Overview

A bit of History

Drivers for the Project

Why SAP Solution Manager?

Overal Strategy

Scope of the BPH

Building the BPH

Facts and Figures

Lessons Learned

Future

Contact Details


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System landscape


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A bit of History

1999 : Start SAP implementation @ Balta Industries• SAP set-up for Broadloom KB Division (SAP 4.0B)

2004 : SAP set-up for Broadloom ITC Division• New SAP implementation based on SAP 4.6C

2 different SAP Broadloom solutions to be supported

2010 : Acquisition of Broadloom DOMO Division• Specific Domo SAP solution implemented

? Which Solution to implement ? => One new SAP-template set-up fitting all Broadloom divisions


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Drivers for the project

Set-up of a Broadloom SAP template

Documentation is scattered around• Many different solutions have been used in the passed (Folders /

Portals / Wiki / …)

Need for a new and clear test strategy and approach


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Why SAP Solution Manager ?

SAP Solution Manager is installed:

Used for technical topics like EWA, MOPZ, etc

Lot’s of information provided by SAP Support advisor on different SolMan functions offering added value

SAP services Roadmap• Continuous Quality Checks

• Improvement Services

• Expert Services

• Expert Guided Implementations


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3 KeyConcepts

Overall strategy


Template

Governance

Reusability

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Overall strategy

SolMan is preferred tool for management of the SAP solution

All Business-IT and IT related information and documentation is stored in SAP Solution Manager

All End-User related information is stored outside SAP Solution Manager. (incl. integration)

The BPH is the central point for both types

BPH will serve as a Template for the Broadloom divisions

*BPH : Business Process Hierarchy


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Scope of BPH

All E2E Business Processes where SAP is involved

All interfaces with SAP

For division Broadloom

Template BPH

Individual RollOuts

Test Cases and Test Script

BC Sets

Compare and adjust


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Building a BPH

Initially started with a Core Team

Build a BPH internally (trial and error)• Module based modeling

• Ended up in lot of questions

Coaching and Guidance by Expertum• Switch to concept of Services and Responsibilities

• Start small with one process Advanced Returns Management

Validation of the result by Core Team and Expertum consultants

Approval of the Solution

Roll out to other business processes


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Levels of BP Management


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Template Management


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BPML Structure

BPH based on Business Processes, not SAP modules

3-Level structure

Use of Shortcuts for reusability

Assignment • Transactions

• Configuration + Documents

• BC Sets

• Test Cases

• Test Scripts


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Facts and Figure

Lead Time : 1-year

Effort : 30-40 mandays

How many people in the Core Team : 6 persons

How many processes documented : • 14 scenario’s

• 77 business processes

• 439 process steps


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Lessons Learned

Follow the Best Practices

Define a clear strategy and scope, considering the E2E process, even when starting with one single functionality

Think Big, Start Small to get a final solution

BPH is not module based

Governance module is a must

IT people find it great

Solution must be useable by everybody

Regular reviews during the process led to changes in the strategy

The basis need to be well defined and stable


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Future enhancements

Continuous process for enhancing the BPH• Extension for other scenarios like SD and PTP

Elaborate on Test Management

Perform further Roll Outs to the new plants using the template BPH

Business Process Monitoring• Optimization of the Business Processes

• Technical follow-up of Jobs, Queues, etc…

Introduction of ChaRM process

SolMan dashboards to be configured


20SAPience.be Tech Day 2012

Contact Details

SAPience.be Tech Day 2012 20

Bart Desloover

Group ICT Manager

E [email protected]

W http://www.baltagroup.com

Oliver Buyssens

Expertum - CL

E [email protected]

W http://www.expertum.net

M +32 471 60 95 00

Thank you!

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21SAPience.be Tech Day 2012