12/15/2003 1

Network Planning Task Force

                                                               

“Consensus Building: Final Rate Setting for FY ‘05”

12/15/2003 2

NPTF FY 2004 MeetingsSummer9/159/2910/811/311/1712/112/15

Focus group sessionsSetting the stageSecurity discussions (Part I)Security discussions (Part II)Operational briefing/baseline activitiesStrategic discussionsConsensus building/preliminary rate

settingConsensus building/final rate setting

12/15/2003 3

Today’s Agenda■ Discuss revised planning assumptions■ N&T 6-year budget■ Draft FY ‘05 rates■ Discussion and voting on new initiatives■ Final rate setting

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Revised Planning Assumptions - Security

■ Security concerns are a top priority as various viruses, worms, etc. have reduced Penn’s productivity levels.

■ ISC will provide one-time funding to support these critical security issues in FY ‘04.

■ ISC is seeking supplemental security funding for students from various sources.

■ Should CSF cover faculty/administrative operational cost starting in FY ‘05?

12/15/2003 5

New Security Tools■ Tools

■ Vulnerability scanning and reporting to enable LSPs to identify areas needing additional help.

■ Self-service web-based tools to scan your computer.

■ SUS service primarily developed for students on campus and Greek Houses with opt-in available for schools and centers.

■ Benefits■ Shortened time to identify trouble spots. ■ Assists in work load prioritization.■ Reduced infections and avoided system rebuilds.

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Security Education and Awareness■ LSP education and awareness

■ Provide LSPs with documentation, training and advice about security best practices

■ End user awareness■ Messages crafted so that end users recognize the

importance of security■ Communications and “how-to” documentation

■ Benefits■ More robust ITA staff that support residents■ Ensures LSPs and ITAs the knowledge and skills to

fully support their end users’ security needs■ Users secure their own desktop ■ Users ask for help proactively, before it is too late

12/15/2003 7

Security Support■ TSS Front Line Support for Greek houses,

Sansom residents and some off campus students with laptops

■ Coordinated port traces, disconnections and reconnections with Information Security, N&T and TSS.

■ Working with students to rebuild infected computers■ Benefits

■ Better response and support

12/15/2003 8

Response■ Enhanced identification of infected computers,

quicker disconnections and reconnections■ Benefits

■ Infected computers pulled off network sooner■ Quicker reactivations of network ports■ “Healthier” network■ More productive work environment

12/15/2003 9

FY ‘05 Security CostsTotal Dollars

($000s) Initial Ongoing Initial Ongoing Initial Ongoing Initial Ongoing Initial OngoingCollege Houses $25.4 $20.5 $16.0 $11.6 - - $26.7 $13.4 $68.1 $45.5Frat. and Sor. 3.1 2.2 2.5 1.8 15.4 7.7 4.8 2.4 25.8 14.1Sansom 5.2 4.2 3.4 2.5 24.2 12.1 5.9 2.9 38.7 21.7Residents $33.7 $26.9 $21.9 $15.9 $39.6 $19.8 $37.4 $18.7 $132.6 $81.3Off Campus - - 9.3 8.1 4.0 4.0 - - 13.3 12.1All Students $33.7 $26.9 $31.2 $24.0 $43.6 $23.8 $37.4 $18.7 $145.9 $93.4Faculty/Admin 15.3 7.1 29.7 22.0 - - 44.6 28.3 89.6 57.4Total Dollars $49.0 $34.0 $60.9 $46.0 $43.6 $23.8 $82.0 $47.0 $235.5 $150.8

TotalTools Education/Awareness Support Response

12/15/2003 10

Revised Planning Assumptions - Wireless

■ Wireless is a strategic technology for Penn.■ Authentication is run by ISC for the wired

network. It is important to have public wireless connectivity.

■ ISC will provide one-time funding to support centralized wireless authentication.

■ There is no ongoing cost increases necessary for FY ‘05 and FY ‘06.

■ It is important to have public IP addresses subsidized by the CSF.

■ Wireless support costs need to be part of the service delivery.

12/15/2003 11

Projected N&T 6-Year Cash FlowDIRECT CHARGES FY'04 Budget FY'05 Budget FY'06 Budget FY'07 Budget FY'08 Budget FY'09 Budget TELECOMMUNICATIONS 10,200,000$ 10,080,000$ 10,080,000$ 10,080,000$ 10,080,000$ 10,080,000$ CENTRAL SERVICE FEES 4,680,000$ 4,975,000$ 5,275,000$ 5,590,000$ 5,920,000$ 6,270,000$ NETWORK INSTALLATIONS/PROJECTS 1,400,000$ 1,200,000$ 1,200,000$ 1,200,000$ 1,200,000$ 1,200,000$ WALLPLATE CONNECTIONS 2,640,000$ 2,820,000$ 2,940,000$ 3,080,000$ 3,220,000$ 3,340,000$ EMAIL, WEB HOSTING, VIDEO 500,000$ 550,000$ 600,000$ 650,000$ 700,000$ 750,000$ MAGPI SERVICES 900,000$ 1,000,000$ 1,100,000$ 1,100,000$ 1,100,000$ 1,100,000$ SUBTOTAL DIRECT CHARGES 20,320,000$ 20,625,000$ 21,195,000$ 21,700,000$ 22,220,000$ 22,740,000$

ALLOCATED COSTS NEXT GENERATION PENNNET 337,000$ 252,000$ -$ -$ -$ NETWORK ENGINEERING/SERVICES 1,054,000$ 676,000$ 465,000$ -$ -$ INTERNET2 -$ -$ -$ -$ -$ SUBTOTAL ALLOCATED COSTS 1,391,000$ 928,000$ 465,000$ -$ -$

GENERAL FEE PENN VIDEO NETWORK 578,000$ 590,000$ 601,000$ 613,000$ 625,000$ 638,000$ SUBTOTAL GENERAL FEE 578,000$ 590,000$ 601,000$ 613,000$ 625,000$ 638,000$

TOTAL INCOME 22,289,000$ 22,143,000$ 22,261,000$ 22,313,000$ 22,845,000$ 23,378,000$ TOTAL EXPENSE 21,944,000$ 22,143,000$ 22,221,000$ 22,453,000$ 22,895,000$ 23,228,000$

Cumulative (Surplus) / Deficit -$ -$ (40,000)$ 100,000$ 150,000$ -$

*Includes FY2003 deficit of $345k

12/15/2003 12

FY2004 Projected CSF Expenses(Fall, 2002 data)

External Computer H/S, OS N&T Staff Subtotal % TotalCSF BUNDLE OF SERVICES Lic, Main CAMPUS BACKBONE INFRASTRUCTURE -$ 977,300$ 505,053$ 1,482,353$ 32.0%INTERNET/BAND. MANG./DIF BILING DEV 1,000,000$ 141,500$ 309,673$ 1,451,173$ 31.3%INTERNET2 197,568$ 65,000$ 182,055$ 444,623$ 9.6%NOC/NETWORK MANAGEMENT/EXT HOURS -$ 86,895$ 388,526$ 475,421$ 10.2%FIBER AND CABLE MANAGEMENT -$ 100,000$ 135,334$ 235,334$ 5.1%WWW -$ 67,000$ -$ 67,000$ 1.4%INFRASTRUCTURE SOFTWARE SERVICES -$ 121,000$ -$ 121,000$ 2.6%R&D -$ 99,000$ -$ 99,000$ 2.1%NETNEWS -$ 58,500$ -$ 58,500$ 1.3%MAIL RELAY, LISTSERV, DIRECTORY -$ 29,500$ -$ 29,500$ 0.6%NETWORK SECURITY INCIDENT RESPONSE -$ -$ 36,094$ 36,094$ 0.8%CENTRALIZED WIRELESS AUTHENTICATION -$ 28,750$ 20,000$ 48,750$ 1.1%PENN COMMUNITY/SECURITY TOOLS 90,000$ -$ 90,000$ 1.9%TOTAL 1,287,568$ 1,774,445$ 1,576,735$ 4,638,748$ 100.0%FY2004 PROJECTED AVG IP ADDRESSES 38,210 FY2004 CSF Rate 10.12

12/15/2003 13

FY2005 Projected CSF Baseline Expenses (Fall, 2003 data)

CSF BUNDLE OF SERVICES External Computer H/S, OS N&T Staff Total Increase Main, Licenses (Decrease)CAMPUS BACKBONE INFRASTRUCTURE 972,500$ 520,106$ 1,492,606$ 10,253$ INTERNET/ BAND. MANG./ DIF BILING DEV 900,000$ 280,000$ 211,592$ 1,391,592$ (59,581)$ INTERNET2 179,897$ 50,000$ 118,786$ 348,683$ (95,940)$ NOC/NETWORK MANAGEMENT/EXT HOURS -$ 57,910$ 470,207$ 528,117$ 52,696$ FIBER AND CABLE MANAGEMENT -$ 97,910$ 152,302$ 250,212$ 14,878$ WWW -$ 71,530$ 175,000$ 246,530$ 179,530$ INFRASTRUCTURE SOFTWARE SERVICES -$ 91,795$ 137,442$ 229,237$ 108,237$ R&D / AUTHENTICATTION -$ 99,000$ -$ 99,000$ -$ NETNEWS -$ 36,119$ -$ 36,119$ (22,381)$ MAIL RELAY, LISTSERV, DIRECTORY -$ 46,777$ 120,319$ 167,096$ 137,596$ NETWORK SECURITY INCIDENT RESPONSE -$ -$ 36,094$ 36,094$ -$ CENTRALIZED WIRELESS AUTHENTICATION -$ 40,000$ 40,000$ 80,000$ 31,250$ PENN COMMUNITY/SECURITY TOOLS 92,700$ -$ -$ 92,700$ 2,700$ TOTAL 1,172,597$ 1,843,541$ 1,981,848$ 4,997,986$ 359,238$ FY2005 PROJECTED AVG IP ADDRESSES 39,967 FY2005 CSF Rate 10.42$

12/15/2003 14

FY2005 Projected CSF Baseline Expenses with Allocated Staff (Fall, 2003 data)

CSF BUNDLE OF SERVICES External Computer H/S, OS N&T Staff Total Allocated Main, Licenses StaffCAMPUS BACKBONE INFRASTRUCTURE 972,500$ 520,106$ 1,492,606$ -$ INTERNET/ BAND. MANG./ DIF BILING DEV 900,000$ 280,000$ 211,592$ 1,391,592$ -$ INTERNET2 179,897$ 50,000$ 118,786$ 348,683$ -$ NOC/NETWORK MANAGEMENT/EXT HOURS -$ 57,910$ 470,207$ 528,117$ -$ FIBER AND CABLE MANAGEMENT -$ 97,910$ 152,302$ 250,212$ -$ WWW -$ 71,530$ 175,000$ 246,530$ 45,000$ INFRASTRUCTURE SOFTWARE SERVICES -$ 91,795$ 137,442$ 229,237$ 100,000$ R&D / AUTHENTICATION -$ 99,000$ -$ 99,000$ 259,727$ NETNEWS -$ 36,119$ -$ 36,119$ -$ MAIL RELAY, LISTSERV, DIRECTORY -$ 46,777$ 120,319$ 167,096$ 100,000$ NETWORK SECURITY INCIDENT RESPONSE -$ -$ 36,094$ 36,094$ 67,675$ CENTRALIZED WIRELESS AUTHENTICATION -$ 40,000$ 40,000$ 80,000$ 103,936$ PENN COMMUNITY/SECURITY TOOLS 92,700$ -$ -$ 92,700$ TOTAL 1,172,597$ 1,843,541$ 1,981,848$ 4,997,986$ 676,338$ FY2005 PROJECTED AVG IP ADDRESSES 39,967 FY2005 CSF Rate 10.42$

12/15/2003 15

Changes to CSF Baseline■ Reduce Internet2 bandwidth from 105 Mbps to

90 Mbps■ Savings $6,500

■ Eliminate one ISP Internet Service Provider■ Savings $38,250

■ Eliminate Clarinet■ Savings $9,000

12/15/2003 16

FY2005 Projected CSF Baseline + Security Expenses (Fall, 2003 data)

CSF BUNDLE OF SERVICES External Computer H/S, OS N&T Staff Total Main, Licenses CAMPUS BACKBONE INFRASTRUCTURE 972,500$ 520,106$ 1,492,606$ INTERNET/ BAND. MANG./ DIF BILING DEV 861,500$ 280,000$ 211,592$ 1,353,092$ INTERNET2 173,397$ 50,000$ 118,786$ 342,183$ NOC/NETWORK MANAGEMENT/EXT HOURS -$ 57,910$ 470,207$ 528,117$ FIBER AND CABLE MANAGEMENT -$ 97,910$ 152,302$ 250,212$ WWW -$ 71,530$ 175,000$ 246,530$ INFRASTRUCTURE SOFTWARE SERVICES -$ 91,795$ 137,442$ 229,237$ R&D / AUTHENTICATION -$ 99,000$ -$ 99,000$ NETNEWS -$ 27,119$ -$ 27,119$ MAIL RELAY, LISTSERV, DIRECTORY -$ 46,777$ 120,319$ 167,096$ NETWORK SECURITY INCIDENT RESPONSE -$ -$ 36,094$ 36,094$ CENTRALIZED WIRELESS AUTH/SUPPORT -$ 40,000$ 40,000$ 80,000$ PENN COMMUNITY 51,500$ 51,500$ SECURITY TOOLS, EDUCATION & RESPONSE 98,200$ -$ -$ 98,200$ TOTAL 1,184,597$ 1,834,541$ 1,981,848$ 5,000,986$ FY2005 PROJECTED AVG IP ADDRESSES 39,967BASELINE RATE CHANGE 10.43$

12/15/2003 17

Next Steps■ NPTF makes rate recommendations.■ Finalize N&T FY ‘04 - FY ‘09 budgets.■ Rate recommendations presented to Provost.■ Final FY ‘05 rates established.■ Informal rate announcement to BAs, SUG,

NPTF, IT Roundtable in December.■ Formal rate announcement in Almanac in

January.