123311039 meljun cortes information management

8/10/2019 123311039 Meljun Cortes Information Management

1/14


2/14

Lesson 1 - 2

ADCS

CS219/1098/V3

Chapter 1

Information Management

Chapter Objectives:

Management activities

To understand the activities in

managing information systems

Business and information

systems

To understand the relationship

between business andinformation systems, how to

perform enterprise analysis and

identifying critical success factors


3/14

Lesson 1 - 3

ADCS

CS219/1098/V3

Information and Decision

Making

Characteristics of Information

Time frame

Expectation

Source

Scope

Frequency

Organisation


4/14

Lesson 1 - 4

ADCS

CS219/1098/V3

And the link to the types of controls

Operational control

Managerial control

Strategic planning


5/14

Lesson 1 - 5

ADCS

CS219/1098/V3

Types of decisions andcontrols

Strategic decision

Management control

Knowledge-level decision

Operational control

Unstructured decisions

Structured decisions

Semistructured decisions


6/14

Lesson 1 - 6

ADCS

CS219/1098/V3

Information Systems

What is an information system?

Information systems

Manual information systems

Computer-based information

systems

Information systems from a

business perspective


7/14

Lesson 1 - 7

ADCS

CS219/1098/V3

Categories of IS

Types described in SA205

Transaction processing systems

Management information

systems

Executive information systems

Decision support system

Expert systems


8/14

Lesson 1 - 8

ADCS

CS219/1098/V3

Alternative classifications (by

the management levels)

Operational level systems

Information systems that

monitor the elementary

activities and transactions of

the organisation

Knowledge level systems


support knowledge and dataworkers in an organisation


9/14

Lesson 1 - 9

ADCS

CS219/1098/V3

Management level systems


support monitoring,

controlling, decision makingand administrative activities of

middle managers

Strategic level systems


support the long-range

activities of senior

management


10/14

Lesson 1 - 10

ADCS

CS219/1098/V3

Challenges Faced By IS

The Strategic Business

Challenge

How can business useinformation technology to design

organisations that are

competitive and effective?

The Globalisation Challenge

How can the firm understand the

business and system

requirements of a global

economic environment?

The Information ArchitectureChallenge

How can organisations develop

an information structure that

supports their business goals?


11/14

Lesson 1 - 11

ADCS

CS219/1098/V3

The IS Investment Challenge

How can the organisation

determine the business value of

information systems?

The Responsibility and Control

Challenge

How can organisations design

systems that people can control

and understand, and yet ensure

that it is used in an ethical and

socially responsible manner?


12/14

Lesson 1 - 12

ADCS

CS219/1098/V3

Management Activities

Supervision and projectmanagement

Planning

Security management

Personnel management

Financial management


13/14

Lesson 1 - 13

ADCS

CS219/1098/V3

Business and Information

Systems

Linking to the business plan

Deciding what to build

Developing an information

system plan


14/14

Lesson 1 - 14

ADCS

CS219/1098/V3

Establishing Organisational

Information Requirements

Enterprise analysis What it is

How its done

Strengths

Weaknesses

Critical success factors (CSF)

What it is

How its done

Strengths

Weaknesses

123311039 meljun cortes information management

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