126890519-professional-module.docx
TRANSCRIPT
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5.1 INTRODUCTION
Having been introduced in the previous section to professional ethics and the fundamental principles of ethical behaviour, you will now be familiar with the principles of professional
competence and due care. The professional accountant should endeavour to carry out their
professional duties effectively, to meet deadlines, and to meet minimum expectations.
The professional accountant in the corporate sector will be required to meet the expectations set
by their employer. These expectations will undoubtedly be higher than will be achieved by
simply complying with the fundamental principles.
Therefore, it can be seen that the professional accountant is usually expected to have regard to
levels of behaviour and performance that extend beyond basic professional competence and due
care. This may be described as ‘best practice’. The professional accountant must comply with the
fundamental principles of ethical behaviour, but should also aspire to best practice.
An employee either in practice or in business! should understand and comply with the
procedures established by their employer. "n addition, they have a personal responsibility with
regard to their effectiveness within the organisation. These responsibilities include managing
themselves and their own wor#load effectively, communicating and reporting appropriately andin some cases handling potential areas of conflict. The remainder of this section considers these
various factors in order to maximise personal effectiveness.
5.2 CHARACTERISTICS OF PERSONAL EFFECTIVENESS
At wor#, the main characteristics of personal effectiveness are as follows$
• Timeliness
• Accuracy %iteracy and numeracy!
• &lexibility
• 'ooperativeness
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5.2.1 TIMELINESS
Accounting and boo##eeping wor# is usually dependent on tight deadlines, particularly when
there are requirements to file accounts by set dates to comply with law see (ection ).*!.
"n an organisation, boo##eeping must be #ept up+to+date in order to provide meaningful data, and
management accounts need to be available in time to provide information for decision+ma#ing.
"n order to consistently meet deadlines, a professional needs to have effective time management
s#ills.
This will involve$
Objectives o ti!e !"#"$e!e#t
The overarching obective of time management may be said to be the reduction or elimination!
of wasted time, by reducing errors and inefficiencies. This will involve$
• -lanning each tas# to the extent necessary
• or#ing at a reasonable pace but not rushing!
• Avoiding errors getting it right first time!
• /eviewing your wor#, or as#ing someone else to review it, when no other chec#s are
available in other words avoiding unnecessary duplication of effort!
• 0nsuring that all wor# is underta#en by the appropriate person, and delegated as
appropriate
"n order to achieve this, you will need to$
• -lan the use of your time over a given period a day, wee# or month!
• 0nsure the necessary resources will be available to you over that period
• 1nderstand the lin#s and dependencies between tas#s can some things be done at thesame time as each other, or is one dependent on the other2!
5.2.1 TIMELINESS
P%"##i#$ ove& " $ive# 'e&io(
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-lanning the effective use of your time may involve the use of any of the following$
• 'alendars and diaries to log meetings, other activities and deadlines!
• (chedules showing tas#s to be achieved each day or each wee#
• Tas# lists to identify tas#s outstanding and the order in which they are to be completed!
• Activity logs to record what has been completed and how long it has ta#en 3 learning
from experience!
• -roect plans to ensure larger proects are completed expeditiously!
Reso)&ces
The tas#s you set yourself to complete on a given day or in a given wee# will usually require
resources. &or example, these may ta#e the form of$
• (upporting staff
• %ine manager support
• Access to "T facilities
• 'lient contact time
"t will often be advisable to discuss your planning with a manager, and those with whom you will
need to interact during the course of each assignment.
U#(e&st"#(i#$ "ctivit* %i#+s "#( (e'e#(e#cies
This forms part of the detailed planning of an assignment, and specifically requires the
following$
• (etting out a timeframe for the whole assignment
• "dentifying precisely which tas#s need to be completed
• "dentifying who should be assigned to each tas#
• Assessing how long each tas# should ta#e
• "dentifying those tas#s that must be completed sequentially and the preferred order in
which they should be performed!
• Assigning a deadline to each tas#
• "dentifying those tas#s in respect of which timing is unimportant, and scheduling them in
accordance with resources available
• 4rawing up a schedule or proect plan! for the completion of all the tas#s
• "dentifying the critical path
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5.2.1 TIMELINESS
Example:
The accounts team in a small wholesale company has to produce quarterly draft financial
accounts within one week of the period end. The period end is 30 June; the planning is
taking place in the middle of June; and the final accounts must be available for a Board
meeting on July. The following tasks are to be carried out !listed in a random order"#
Table A
Activity Estimated time
$ount and value closing inventories %.0 hours!supervising& warehouse staff"
'repare and review the final accounts (.) hours
$alculate and account for depreciation charge 0.* hours
'rocess final ad+ustments 3.0 hours
'repare draft financial accounts ,.) hours-iscuss draft financial accounts with the responsible officer (.) hours
dentify and account for the movement in accruals andprepayments
3.) hours
/econcile the bank statement with the cash book and thegeneral ledger
(.0 hours
1tract the trial balance ,.) hours
$onsider the recoverability of receivables2 and account forthe movement in provision
(.) hours
By preparing the above table the following steps have been completed2 in other words#
,. dentifying which tasks that must be completed
(. dentifying how long each task is estimated to take
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The ne1t step is to identify which tasks must be done in sequential order2 and which
may be performed alongside each other.
5.2.1 TIMELINESS
n order to be able to prepare draft accounts2 all the accounting entries must have been proc
need to have been completed before e1tracting the trial balance and producing the first draft#
Table B
Activity Duati!"
$alculate and account for depreciation charge 0.* hoursdentify and account for the movement in accruals andprepayments
3.) hours
/econcile the bank statement with cash book and the generalledger
(.0 hours
$onsider the recoverability of receivables2 and account for themovement in provision
(.) hours
These tasks may be performed in any order or at the same time although it would be
advisable to carry out the bank reconciliation first2 to gain confidence in postings made to
the nominal ledger. The trial balance may then be e1tracted2 and the draft financial accounts
prepared.
Before the final accounts can be produced2 the draft accounts need to be reviewed with the
responsible officer such as the finance director2 and final ad+ustments agreed. The sequence
of events at this stage is critical2 and so the table below sets out the final sequence of
activities in order#
Table #
Activity Duati!"
1tract the trial balance ,.) hours
'repare draft financial accounts ,.) hours
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-iscuss draft financial accounts with the responsible officer (.) hours
'rocess final ad+ustments 3.0 hours
'repare and review the final accounts (.) hours
ote2 however2 that before any of the tasks in Tables 4 and B are addressed2 the countingand valuing of inventories must take place. $learly2 this must occur on 30 June2 and thistask itself will require careful planning.
The previous lists of tasks can be shown as a network diagram. n the diagram that follows2
the critical path is identified by the shaded bo1es. This indicates the minimum amount of
time in which the whole series of tasks may be completed. ach bo1 represens an activity2
and - represents the duration of the activity.Net$!% dia&am '! t(e pepaati!" !' 'i"al acc!u"ts
5.2.2 A##)*A#+ ,LITE*A#+ AND N)ME*A#+-
4 key aspect of competence in accounting is the ability to work and communicate effectively
accurately and in the appropriate way2 both verbally and numerically.
4 professional accountant must be accurate in their work and must seek to minimise errors5ome of the tools available to accountants to help them include email2 presentation software
accounting packages2 spreadsheets and databases. 4ccountants should make the most o
these tools to effectively retrieve2 prepare2 analyse2 present and report information.
ffective communication is very important to the work of an accountant. 4n accountant mus
develop skills to use relevant media to convey information to users and to communicat
internally with colleagues and managers.
ffective and accurate communication can involve the use of the following#
• mails
• /eports
• 6emos
• Telephone or face to face
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• 6eetings and presentations
• 5preadsheets
• -atabases
7
The competent accountant will understand which of the above media to use in differensituations and for different purposes.
5.2.2 A##)*A#+ ,LITE*A#+ AND N)ME*A#+-
Email
mail is the most popular medium of communication. t is fast; it can reach a large number o
people !over a wide geographical area"; and2 if used properly2 it provides a useful trail o
evidence.
The organised accountant will create electronic folders2 under various sub+ect headings2 fo
easy retrieval of emails if necessary. The use of a scanner and appropriate software means tha
almost any business document may be attached to an email. mail retrieval is also made easie
by sorting the emails within a folder by sender2 date sent or sub+ect matter.
8owever2 emails should be used with caution. 9rganisations should document protocols and
procedures for use of email. The language used in email should be clear and unambiguous.
mails need to be carefully composed2 in order to avoid confusion or offence to the reader.
mail security may also be an issue. $omputer security and T systems will have an impact
on confidentiality. T systems should be in place to ensure that emails can be securely stored
and retrieved.
*ep!ts
The professional accountant will sometimes be required to write reports2 either to colleagues
or to e1ternal users. ach report should be produced for a specific ob+ective and audience.
/eports are effective in providing information to support decision:making.
/eports should include the following#
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7 addressee!s"
7 writer!s"
7 sub+ect matter
7 date on which it was written
/eports of a certain length or comple1ity might also include#
7 4 clear statement of the ob+ectives of the report $oncise conclusions
7 4n e1ecutive summary
hen considering the style of the report2 consider the following#
'ay attention to the structure2 using a hierarchy of headings2 and labeling them as
appropriate !,2 a"2 !i"2 etc."
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interaction is required and where a face:to:face meeting is not possible for any reason.
9ther occasions when telephone conversations are preferable to written
communications or meetings include the following#
• hen time is short2 and an instant feedback is required
• hen it is necessary to clarify issues where misunderstandings have occurred2
or might occur
• hen politically sensitive or subtle messages need to be conveyed with tact
• henever it is desirable to establish a dialogue !or an informal atmosphere"
Meeti"&s a"d pese"tati!"s
f a face to face meeting is not possible2 internet based teleconferencing might be the
solution. These may involve several participants and the use of the internet. $omputer
workstation connectivity between participants can allow presentations to be given in the
form of a virtual =face to face> meeting.
?ormal presentations are usually used in meetings when imparting detailed information
to a group of people. 'resentations may also be delivered through teleconferencing or
via the internet.
'resentations usually benefit from the support of visual aids2 such as flip charts2 whiteboards2 or software packages. deas and concepts are clearly e1plained with the use of visuals2 such as graphs2 diagrams2 quotes and bullet points. These are an effective way tohighlight important points and assist the audience in retaining key information.
Speads(eets 5preadsheets are versatile and powerful software tools. They can allow
easy and accurate storage and processing of detailed numerical information2 including a
wide range of formulae2 financial functions and chart functions which are most useful tofinancial and cost accountants. The applications for which spreadsheets are useful for
accountants include the following e1amples#
Bud&ets a"d cas( 'l!$ '!ecasts using @5
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5.2.2 A##)*A#+ ,LITE*A#+ AND N)ME*A#+-
Databases
-atabases are powerful software tools for storing2 processing2 updating and retrieving
large amounts of data2 such as customer lists2 stock items2 price lists2 non:current asset
registers2 and customer A supplier accounts.
-atabases allow information to be stored by field2 record and file. These can be
searched2 updated2 retrieved and manipulated quickly and easily. 4n e1ample could be
a customer database which is divided into the following two main files#
/#ust!mes !$i"& 0 13444
/#ust!mes !$i"& 6 13444
4 file is a collection of records !in other words : customer names". /ecords contain
single pieces of data known as fields.
5uch a file structure is shown below.
7ile: =$ustomers owing @ C,2000>
*ec!d: $ustomer name
7ield A: 4ddress
7ield B: Telephone number
7ield #: 4mount owing
n this database the accountant can retrieve from the relevant customer file2 a particular
customer record and update fields 42 B or $ at any time2 or these fields can be updated
automatically from another linked programme D this is known as an integrated
database.
/ules can be set within the database to move records from one file to another. ?or
e1ample2 if the customer balance field $ were to fall below C,20002 the record could be
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automatically transferred to the file called =$ustomers owing E C,2000>.
The accountant can use databases to work more effectively by allowing large amounts of data to be easily and logically stored2 constantly kept up:to:date and instantly retrieved.
5.2.8 7LE9IBILIT+
4 professional accountant should be able to work fle1ibly. This is important because
many tasks are interdependent2 or demanding deadlines have to be met2 and may arise
at short notice.
4ccountants must be fle1ible either to meet their employers> needs2 or to satisfy clients.
They must be responsive to the demands of others2 and could be required to carry out a
wide range of tasks. Time management skills and clear communication are essential.
This is in order to fully convey and understand the ob+ectives and scope of each task2
and to satisfy the clientAemployer. hen accepting a task or pro+ect2 you must be able to
deliver the results on time !managing the other demands on your time also"2 and
remember to make it clear if you need more time or additional resources.
'lan each task or assignment undertaken. 4s a task progresses2 you should be
prepared to fle1 the plan according to new information that is discovered. There will be
occasions when2 due to circumstances beyond the accountant>s control2 a deadline
cannot reasonably be met. This will not only mean a change to the assignment plan2 but
also the change will need to be communicated !and the reasons for it" to the client !or
your line manager". There will also be occasions when the accountant will be required
to work additional hours to ensure that deadlines are met or meetings take place when
convenient for the ma+ority.
?le1ibility also means being able to work with a variety of people2 in different situations2
and accepting that things cannot always be easy. ?le1ibility is not simply having the abilityto perform many different tasks2 but also having the attitude that enables you to adapt todifferent situations.
5.2. #;ENESS
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Finked to fle1ibility2 professionals need to cooperate and liaise courteously and
effectively with colleagues2 managers2 clients and e1ternal parties2 such as potential
investors2 ta1ation authorities and regulatory bodies etc. They should also be able to
manage2 resolve or refer conflicts when they arise.4ccountants are part of a team
who produce2 communicate and report financial information. t is essential to cooperate
both internally and e1ternally of the organisation2 with managers2 colleagues2 clients and
other authorities.
The professional accountant is employed to provide finance related services2 and is
e1pected to be responsive to the needs of others. The accountant must be mindful of
the time and resources available2 and manage the e1pectations of others !in other
words2 not take on work that they will be unable to perform competently".
n order to work effectively2 you will need to obtain information from a variety of sources.This will require cooperation between you and those that provide the information2 toensure that the relevant information is received2 accurately and on time. 4t times2 theaccountant may also be required to cooperate with third parties such as auditors or ta1authorities2 in order to enable their employing organisations to comply with legalobligations. 4ccountants also need to know when and to whom they must report or submitinformation. This was covered to some e1tent under legal obligations in 5ection 3.% onreporting and filing requirements. They may also2 as part of their professional duties2 berequired to report certain matters to higher authorities under particular circumstances.
5.2. #;ENESS
4ccountants like other professionals should always be aware of their reporting
responsibilities within an organisation. This means knowing the following#
• ho you immediately report to !your line manager" and your reporting
responsibilities
• ho reports to you !if applicable" and their reporting responsibilities
• ho else to keep informed of activities2 problems or performance issues as they
arise
• ho to refer situations of conflict or disagreement to2 in the event of a conflict
arising and remaining unresolved through the usual channels
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#!"'licts a"d t(ei es!luti!"
n many organisations where resources are scarce2 deadlines are tight and demands
placed on human resources are pressurised2 conflicts can often arise.The professional
is e1pected to deal with these situations in a manner which is consistent with the fivefundamental principles2 particularly ob+ectivity and professional behaviour.
$onflict can be defined as an incompatibility of goals or values between two or moreparties in a relationship. The common sources of conflict will now be e1amined.
5.2. #;ENESS
Ec!"!mic c!"'lict involves competing for scarce resources such as can happen when
budgets are being negotiated and set.
>alue c!"'lict involves disagreements caused by differing personal values2
perceptions2 attitudes and beliefs. This will be covered in more detail in 5ection %.
=!$e c!"'lict occurs when each party wishes to increase or ma1imiGe the amount of
influence that they can e1ert in a relationship. n business conflicts this can arise
between people of different levels within a management structure or between those of
equivalent official status2 but usually occurs because one party wishes to impose their
will over colleagues2 to gain or increase control.
6ost conflicts involve a mi1ture of sources. ?or e1ample2 budgetary negotiations
typically involve economic competition2 but may also take the form of a power struggle
between managers or subordinates.
neffective communication can create unnecessary conflict. Fack of skills in communicating
in a clear2 respectful and sensitive fashion often results in confusion2 hurt and anger2 all of which can create or escalate conflict. 5ometimes conflict or resentment can arise due to alack of2 or perceived lack of2 communication. n addition2 parties may have differentperceptions about the facts of a situation. t is only when they properly share informationand clarify their perceptions that the conflict can begin to be resolved.
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5.2. #;ENESS
Types !' c!"'lict
• nterpersonal
• /ole
• ntergroup
I"tepes!"al c!"'lict occurs when two individuals have incompatible needs2 goals2 or
approaches in their relationship. $ommunication breakdown is often an important
source of interpersonal conflict and learning effective communication skills is invaluable
in preventing and resolving such difficulties. 'ersonality or value based conflicts are
caused by differences in approach or style in working with people that are not
resolvable. ?or e1ample2 if both parties in a relationship have a high need for power and
both want to be dominant in the relationship2 a power struggle can occur.
*!le c!"'lict involves differences or amibiguities in role definitions2 e1pectations or
responsibilities between individuals who are interdependent in an organisation. f there
is lack of clarity in +ob roles in an organisation or unclear boundaries of responsibilities2
then conflict can occur2 which can bring about negativity or unwillingness to co:operate.
This type of conflict can often be confused with interpersonal conflict2 and resolution istherefore more complicated. This type of conflict is avoided if specific roles and
responsibilities are very clearly laid out and understood by all.
I"te&!up c!"'lict occurs between departments or teams in the same organisation andbetween management groups. This type of conflict is often the result of departmentsbecoming isolated from each other or competing with each other. $ompetition for scarceresources or comparisons between working conditions and perceived inequalities areoften common sources of intergroup conflict. The costs of intergroup conflict can be high inboth economic and social terms for individuals2 and destructive for the organisation as awhole.
Met(!ds !' #!"'lict *es!luti!"
/egardless of the source of conflict2 it can result in alternative outcomes depending on
the approach taken. f conflict can be managed creatively2 solutions can be found that
are mutually satisfactory to both parties. 5ometimes this will involve a re:distribution of
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resources or power that is perceived as being fairer2 or it may be resolved by increasing
the available resources. $reative outcomes are more likely when the parties are
interdependent2 and where both are open to see the benefit from a given solution.
There are three general strategies which have been identified to resolve conflict; win:lose2 lose:lose2 and win:win !originally from Blake2 5hepard H 6outon2 ,I%&".
T(e $i"
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?.1 INT*;D)#TI;N
hen facing a difficult dilemma at work is it enough for a professional accountant to
obey the law and adhere to fundamental principles of professional ethicsK
8aving a good knowledge of the law and applying fundamental principles of professionalethics may not in every instance provide sufficient guidance on what e1actly to do.'ersonal values and personal integrity play a part in the process.
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,.2 RULES V PRINCIPLES
(hould conduct and behaviour be guided by rules or by principles2 This is an important debate in
accounting regulation and in financial reporting.&or clarity, we need to define what is meant by
these terms$
A rule externally compels someone, through force, threat or punishment, to do the things
someone else has deemed good or right. People obey or break rules.
A principle internally motivates people to do the things that seem good and right. People
develop principles by working and living with people with similar principles and seeing the
positive consequences and real benefits of appropriate conduct.
Having detailed rules is simpler and more effective as it ensures that accountants comply with
requirements precisely and behave appropriately.
However, if a set of overriding principles are agreed upon and believed in, then such detailed
rules aren’t always necessary. -rofessionals would #now how to behave in a given situation by
applying their personal values and integrity to interpret the principles to the specific
circumstances that they face and by arriving at the right decision naturally.
Although rules can be detailed, they cannot cover every situation + they could not be fully
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applicable or clear. "t may be necessary to rely on a set of general principles for guidance in
addition to the rules which are prescribed.
There are laws and professional codes of conduct that must be complied with, but a
professional’s behaviour and actions should also be determined by the broader consequences and
what is morally right, derived from accepted principles.
&ailures in accounting and financial reporting in the cases of 0nron, orldcom, -armalat and
the global ban#ing crisis were not necessarily due to accountants brea#ing rules and regulations,
but to a lac# of consideration of the broader consequences.
-ractices such as ‘creative accounting’ are based on a belief that as long as the ‘letter’ of the law
and accounting regulations are complied with, then all is well. This demonstrates a
fundamentally immature attitude to ethics and business. This attitude perceives rules as barriers
or obstacles to be overcome and fails to recognise that wider principles are usually involved.
This is not a view which is morally or ethically acceptable.
?.2 *)LES > =*IN#I=LES
Example:
An accounting rule states that inventory must be shown on the statement of financial
position at the lower of cost or net realisable value (NRV). This rule tells the accountant
(for example, in a manufacturing company) that if the selling price of an item is less
than its full cost, then a loss must be written own immeiately through reucing the
value of the inventory an reucing gross profit. The rule also gives specific guiance
on how the respective valuations of the full cost an the net realisable value of the
inventory shoul be arrive at.
4 ules focused accountant facing a self:interest or intimidation threat might bemotivated to avoid an inventory write:down and to maintain gross profit in the
company>s2 and possibly in the shareholders>2 short:term interests. Their attitude might
be to try and +ustify2 through a particular interpretation of the rule2 possibly relating to the
calculation of conversion costs2 that the cost of the inventory itself is lower than it really
is. They might also e1amine ways in which the application of different cost formulae
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could be used to achieve this end or may look further for supporting evidence to +ustify
that /L is higher than it really is. ?rom a legal and professional perspective some
people may be of the view that taking this approach would be acceptable.
4 pi"ciples based accountant is more likely to adopt a different perspective. They woulddemonstrate integrity2 ob+ectivity and professional competence in assessing the =economicsubstance> of the situation rather than merely the =legal form>. They would apply theaccounting concept of pruence which would guide them not to e1plore ways to overstate/L or understate costs and they would write off the loss2 unless it was economically
+ustified to do otherwise. 5uch an accountant would therefore adopt a =principle> to guidethem to the right decision rather than use or hide behind any comple1ity or e1ploit=loopholes> within particular rules to +ustify a decision that in principle might otherwise bewrong.
6.3 THE MAIN ETHICAL THEORIES
As already explained in this module, professional behaviour is mainly restricted to what
complies with the law and with fundamental principles. However at the third level of the decision
filter explained in the introduction to this module, there is further scope to make choices of
behaviour as guided by your own personal values.
Personal values relate to standards of behaviour that human beings should uphold in the many
situations in which they find themselves, as friends, parents, children, citizens, teachers, professionals, etc.here are two fundamental questions in identifying which ethical standards to
uphold!
". #hat should personal values be based on$ %. How should these values be applied in specific
situations$
&any philosophers and ethicists have tried to answer these critical questions. hey have
suggested different sources of ethical standards!
Consequentialism
A popular way of viewing personal ethics is to consider the consequences of decisions or your
actions for other people and yourself. 'sing this theory it is necessary to consider the effect
decisions will have and attempt to evaluate these effects. (enerally, this way of thinking
determines that an action is right if it leads to the most benefit or )pleasure* and the least )pain*
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for the greatest number of people. his is sometimes known as )utilitarianism*
As an accounting example, a trainee accountant processing accounting entries should strive to
work as accurately as possible and minimise errors, because inaccuracy and errors cause
negative consequences through creating extra work for themselves and colleagues. +rrors and
inaccuracies need to be detected and corrected and can lead to unreliability and delay. t is
therefore beneficial for all to minimise errors even if it takes more time and effort to do so.
Dut to ot!ers
Another view of personal ethics is based on duty to others. t determines what is right by
examining the behaviour or act itself, rather than the consequences of the behaviour as in
consequentialism above. n this approach to ethics people are expected to behave out of a duty to
act according to the rules and obligations as generally expected by society or by the profession
to which someone may belong.
'sing the above accounting example, the trainee accountant is expected to process accounting
entries accurately because a professional accounting trainee is simply expected to do so by his
employers, by the professional body to which they belong and by society at large, regardless of
the actual consequences of this behaviour.
A simple way to understand the difference between these two ethical perspectives is to think of
lying as an act. -onsequentialists might consider a lie to be ethical in certain situations, but only
if by doing so more benefits than harm would come to all those involved. 'nder the duty to
others perspective, lying would always be thought of as being wrong within most societies.
Mirror test
nce you have ensured that your behaviour complies with legal requirements and professional
standards, you can use a reflective approach or a )mirror test* to apply these ethical perspectives
in quite a practical way.
magine you are looking in a mirror and asking yourself these questions!
/ f take this course of action what will happen$ n other words what implications will my
decision have on people who are affected by my decisions such as clients, customers and
investors$
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/ #hat will others think if take this course of action 0 )others* including friends, family,
my manager, my professional association or the media, etc$
/ s my decision right personally, or do have a moral obligation to do this$ 1 #hat does
my conscience or my instinct tell me$
he mirror test reinforces the idea that you are responsible for your own behaviour and you must
therefore consider both the consequences of your actions and their moral acceptability before
you act.
?. A==L+IN@ =E*S;NAL AND ETI#AL >AL)ES T;
DE#ISI;N
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The prouction manager has been as$e to prepare next year%s buget urgently for the
&rouction 'irector, so that the overall bugetary targets for the company may be
finalise.
As he has not hear officially about the price reuction at the time of submitting the
buget, the prouction manager inclues the current year%s material cost price as the
bugete cost an bases his total costs on this, $nowing that this will buil some slac$%
into his buget when the price reuction eventually comes through.
-iscuss the reasons for and against2 from one of the two main ethical perspectives
aboveK
=espective:ConsequentialismDuty to Others
*eas!"s:
I"t!ducti!"
?irst of all2 from a legal or even professional conduct perspective it could be argued that
the production manager is within his rights to submit the budget incorporating the
current prices rather than the e1pected lower prices. 8e has not been told in any official
capacity that these prices will be reduced. The decision has not yet been formally
announced and in theory there is an argument for not revising the budget until more is
known or until anything is finally confirmed. This might be described as a =rules based>
approach.
But what if this decision were analysed from either of the two main personal ethics
perspectives discussed aboveK
,. Consequentialism:
This approach focuses on outcomes or consequences2 and specifically2 ma1imising the
good and minimising any harm resulting to most people. t is likely that keeping the
original material costs within the budget will benefit a relatively small number of people2
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namely the production manager2 who is more likely to receive a profit:related bonus by
coming in under budget when the prices are reduced. 8owever2 the budget for
production costs will be less accurate than it would be if it were to include the
anticipated2 lower material costs. f the original figures are submitted2 other stakeholders
including more senior managers and directors2 will have inaccurate information on
which to base resource allocation and pricing decisions. 5hareholders would also prefer
the budgets to be more accurate2 so that the company can be run more effectively.
naccurate information in the budget about material costs may also lead to higher costs
to customers2 who will presumably have to pay higher prices for longer2 than might have
been the case if the correct2 lower2 materials costs had been included in the original
budget.
(. Duty to others:
5omeone thinking of their duty to others2 including their profession2 would consider howthe manager should act 2 without focusing on the effects. f the manager has been issuedwith rules to follow when preparing the budget2 then these should be followed. n theabsence of such rules2 it could be argued that most people would consider that themanager has a duty to those relying on information in the budget2 and therefore2 thebudget should be as accurate as possible. Therefore2 the right thing to do would be toinclude the most likely !lower" cost of materials in the budget2 adding a note to e1plain anydoubts the manager has about this. Mnowingly concealing relevant information aboutfuture material prices when preparing a production cost budget would be perceived by
others2 including the accounting profession2 as being morally wrong.
,.5 MA-IN ETHICAL DECISIONS
5a#ing ethical decisions requires the legal aspects and professional ethics to be considered first,
to eliminate any options which are either illegal or unprofessional. The remaining options require
interpretation through personal values. This process can benefit from exploring the ethical
aspects of a decision in a structured method and weighing up the considerations of ta#ing each
course of action.
The more difficult and unusual the ethical choices faced, the more helpful it is to discuss the
dilemma as long as the fundamental principle of confidentiality is not breached. 6y careful
exploration of the problem, aided by the insights and different perspectives of others, it is
possible to ma#e better ethical choices.
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The following framewor# for ethical decisions is a useful method for exploring ethical dilemmas
and identifying ethical courses of action.
,., FRAME/OR- FOR ETHICAL DECISION0MA-IN
"n (ection 7.8 a framewor# for ethical decision+ma#ing was introduced which can help someone
identify alternative courses of action in specific circumstances or when facing ethical dilemmas$
The framewor# contained the following five questions$
• hat are the relevant facts2
• hat are the ethical issues involved2
•
hich fundamental principles are being threatened2• 4o internal procedures exist that mitigate the threats2
• hat are the alternative courses of action2
This framewor# will now be used to analyse a case study introduced in (ection 9. The case study
will require you to put yourself in the role of an accountant wor#ing in a small organisation who
faces some difficult choices and has to decide what to do next. The accountant will have to ta#e intoaccount legal, professional and personal factors when coming to their decisions and will have to
reflect on their actions once they have finished.