13052844-deming14pointpresentation

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  • 8/7/2019 13052844-DEMING14POINTPRESENTATION

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    1.Create Vision & Demonstrate

    Commitment

    At SHAIGAN PHARMACEUTICALS we are

    committed to manufacture Quality

    Pharmaceutical Products which leads to

    Customer Satisfaction.

    Provide long term direction to the

    departments / sections by CEO

    investment in training & Research - Role

    of HR and R&D Departments at SPL

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    2. Learn the New Philosophy

    Optimize processesProcess For Handling Customer

    Complains

    Customer driven approachmutual cooperation between labor

    & management

    improved Drugs

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    3. Understand Inspection

    Responsible & Train Worker -

    Voice of the worker is heard at alllevels

    Variation under control - QA

    Department Role

    Application of Statically Tools

    Continual Improvement in the

    Companys Processes

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    4. Stop Making Decisions purely

    on the basis of Cost

    Quality Emphasized at all levels -

    Not Cost

    Commercial Dept.s Role

    Finance Dept.s Role

    Quality System Procedures forPurchasing

    Suppliers - Monitored & Evaluated

    loyal Suppliers - a Myth Not reality

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    5. Improve Constantly & For ever

    Improvement is a way of life at SPL

    Improvement in Design &

    Production

    Companywide Improvement by

    understanding customer need &understanding

    Market Survey Reports

    Market Trends

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    6. Institute Training

    Training is embedded at the heart of

    core SPL activitiesPeople - the most valuable

    resources for us

    Well guided by ManagementTraining - Long Term & Short Term

    In-house & external

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    7. Institute Leadership

    Leadership Management at SPL

    Providing Guidance to employees to

    perform better

    Developing Skills of the employees

    Eliminating the element of - FEAR

    Encourage team work

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    8. Drive Out Fear

    Open discussion on the

    performance in MRM MeetingsOpen Discussion between

    Management and Employees in HR

    MeetingsEmpowerment

    Trust

    Motivation

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    9. Optimize the Efforts Of Team

    Team Work is Stressed at all levels

    in SPL in each departmentincrease inter - departmental

    cooperation to increase quality

    Customer Approach

    Training and employee involvement

    considered necessary for better

    results

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    10. Elimination of Exhortations

    Slogans & Motivational Programs

    available

    Workers involvement ensure at all

    levels by considering workers feed

    back system

    Statically Thinking - to resolveproblems at the work place

    Use trust and motivation to enhance

    systems

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    11. Eliminate Numerical Quotas &

    Management by Objective - MBO

    No Quotas system at SPL

    Standards available but can be

    improved any time by the

    workers/employees in consultation

    with Mgmt. - No last word ! ! !

    Management is focus on systemsand its continual improvement

    Have Long term goals

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    12. Remove Barriers to Pride in

    Workmanship

    SPL Family Concept

    Take Pride in Ones work

    Appraisal System available but

    based on:

    Pay for Performance Strategies

    Reward Management

    Job Satisfaction is Key Element

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    13. Encourage Education &

    Training

    Continuing, broad base education

    for employee development

    Investment on employees - a unique

    feature at SPL

    Management aspect - Key to longterm success

    Develop the worth of an Individual

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    14. Take Action

    Top Management Transformation for

    ImprovementMgmt. Involves the whole

    organization

    SPL CultureThe new approaches has been

    adopted at various levels with the

    passage of time.

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    QUALITY POLICY

    AT SHAIGAN PHARMACEUTICALS PRIVATE

    LIMITED, WE ARE COMMITTED TO PROVIDE

    QUALITY PHARMACEUTICAL PRODUCTS TOSATISFY THE NEEDS OF OUR CUSTOMERS, WE

    ARE ALSO DEDICATED TO CONTINUALLY

    IMPROVE OUR QUALITY MANAGEMENT SYSTEM

    THROUGH PROCESS CONTROL, EMPLOYEE

    EMPOWERMENT AND TRAINING.

    Thanks