13991825 hotel front office accounting

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Bali Hospitality Professional Service Drs. Agustinus Agus Purwanto, MM Senior Consultant Jl. Tukad Batanghari VIII/7A Denpasar – Bali – Indonesia E-mail: [email protected] Web: www.linkedin.com/in/aguspurwanto

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Page 1: 13991825 Hotel Front Office Accounting

Bali Hospitality Professional Service

Drs. Agustinus Agus Purwanto, MMSenior Consultant

Jl. Tukad Batanghari VIII/7A Denpasar – Bali – Indonesia

E-mail: [email protected]

Web: www.linkedin.com/in/aguspurwanto

Page 2: 13991825 Hotel Front Office Accounting

Chapter 5Chapter 5

I. Front Office I. Front Office AccountingAccounting

Page 3: 13991825 Hotel Front Office Accounting

Account Management

Debits Credits

Charges Payments

Page 4: 13991825 Hotel Front Office Accounting

Front Office Accounting Formula

Previous Balance + Debits - Credits

Net Outstanding Balance

PB + DR - CR = NOB

Page 5: 13991825 Hotel Front Office Accounting

Hotel Accounting Systems

Non-Automated Accounts kept manually

Semi-Automated Accounts kept using posting machine Previous Balance Pickup

Fully-Automated Accounts kept using computers Point-of-sale link

Page 6: 13991825 Hotel Front Office Accounting

Hotel Accounting Terms

Account A collection of all transactions incurred by a guest.

Folio A statement of all transactions that affect the

balance of an account.

Posting The process of recording transactions onto a folio.

Page 7: 13991825 Hotel Front Office Accounting

Types Of Folios

Guest Folio Front office is responsible during

occupancy

Non-guest Folio Used for House accounts

Master Folio Used for group accounts

Incidental Folio Used when folios are split

Page 8: 13991825 Hotel Front Office Accounting

Hotel LedgersLedger

A summary grouping of accounts

Guest Ledger Set of registered hotel guest accounts

City Ledger Set of non-guest accounts Transfer of non-settled accounts Responsibility shifts from front office to

accounting department

Page 9: 13991825 Hotel Front Office Accounting

Hotel Accounting Terms

Advanced Deposit Pre-payment to guarantee reservation

After-departure charges “Signature on file”

Cash Overages & Shortages Beware of both

Due Backs Pay out more than you receive

Page 10: 13991825 Hotel Front Office Accounting

Hotel VouchersVoucher

Details a transaction to be posted

Correction Voucher Supports a correction on the Same Day as the

error

Allowance Voucher Supports a correction After the close of

business Requires management approval

Page 11: 13991825 Hotel Front Office Accounting

Hotel VouchersTransfer Voucher

Reduces one account and increases another

Paid-out Voucher Accounts for cash advances on the guest’s

folio

Cash Voucher Supports the posting of a credit to a guest

folio

Charge Voucher Supports the posting of a debit to a guest folio