13991825 hotel front office accounting
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Bali Hospitality Professional Service
Drs. Agustinus Agus Purwanto, MMSenior Consultant
Jl. Tukad Batanghari VIII/7A Denpasar – Bali – Indonesia
E-mail: [email protected]
Web: www.linkedin.com/in/aguspurwanto
Chapter 5Chapter 5
I. Front Office I. Front Office AccountingAccounting
Account Management
Debits Credits
Charges Payments
Front Office Accounting Formula
Previous Balance + Debits - Credits
Net Outstanding Balance
PB + DR - CR = NOB
Hotel Accounting Systems
Non-Automated Accounts kept manually
Semi-Automated Accounts kept using posting machine Previous Balance Pickup
Fully-Automated Accounts kept using computers Point-of-sale link
Hotel Accounting Terms
Account A collection of all transactions incurred by a guest.
Folio A statement of all transactions that affect the
balance of an account.
Posting The process of recording transactions onto a folio.
Types Of Folios
Guest Folio Front office is responsible during
occupancy
Non-guest Folio Used for House accounts
Master Folio Used for group accounts
Incidental Folio Used when folios are split
Hotel LedgersLedger
A summary grouping of accounts
Guest Ledger Set of registered hotel guest accounts
City Ledger Set of non-guest accounts Transfer of non-settled accounts Responsibility shifts from front office to
accounting department
Hotel Accounting Terms
Advanced Deposit Pre-payment to guarantee reservation
After-departure charges “Signature on file”
Cash Overages & Shortages Beware of both
Due Backs Pay out more than you receive
Hotel VouchersVoucher
Details a transaction to be posted
Correction Voucher Supports a correction on the Same Day as the
error
Allowance Voucher Supports a correction After the close of
business Requires management approval
Hotel VouchersTransfer Voucher
Reduces one account and increases another
Paid-out Voucher Accounts for cash advances on the guest’s
folio
Cash Voucher Supports the posting of a credit to a guest
folio
Charge Voucher Supports the posting of a debit to a guest folio