14.25 ldenton developersdevelopingempathy · timesheet reports and gadgets for jira extends jira...
TRANSCRIPT
![Page 1: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/1.jpg)
LUCY DENTON | UX DESIGNER | ATLASSIAN | @LUCINDA_DENTON
Developers developing empathy
![Page 2: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/2.jpg)
![Page 3: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/3.jpg)
![Page 4: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/4.jpg)
![Page 5: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/5.jpg)
![Page 6: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/6.jpg)
![Page 7: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/7.jpg)
![Page 8: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/8.jpg)
0% of developers have a regular cadence of user
research
December 2016
![Page 9: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/9.jpg)
10%
10%
10%
20%
50%
WHY OUR DEVELOPERS DON’T TALK TO USERS
Don’t have timeBusy busy.
Non-priorityFeatures first.
Didn’t consider itTalk to users?
Don’t know howUser research is hard.
Not worth it:(
![Page 10: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/10.jpg)
How can we get our developers to invest in the user?
ECOSYSTEM DESIGN MISSION
![Page 11: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/11.jpg)
User research day
Pre-event prep.Give them a chance to opt in early and mentally prepare themselves.
LogisticsI organise the people, time, space and incentive reward.
How-to research 101Crash course on the basics.
Follow upWhat did they learn? What should they do next?
Review test plans1 on 1 guidance, if they need it.
Tips for research in the wildSorts of things they should be testing, how much/often, how to find customers, etc.
![Page 12: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/12.jpg)
![Page 13: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/13.jpg)
![Page 14: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/14.jpg)
It was probably the best thing we did. It helped so so so so so so so very much.
ELEVATOR FOR JIRA, REFLECTING ON USER TESTING
![Page 15: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/15.jpg)
DO DEVELOPERS TALK TO USERS?
0
25
50
75
100
December 2016 August 2017
Yes, frequentlyYes, but not oftenNope, never
![Page 16: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/16.jpg)
What’s next for us?
![Page 17: 14.25 LDenton DevelopersDevelopingEmpathy · Timesheet Reports and Gadgets for Jira Extends Jira time tracking means with Time Sheet and Pivot reports and Content Formatting for Confluence](https://reader034.vdocument.in/reader034/viewer/2022052612/5f106f4e7e708231d44917e5/html5/thumbnails/17.jpg)
Thank you!
LUCY DENTON | UX DESIGNER | ATLASSIAN | @LUCINDA_DENTON