15 february 2017 - banking software systems - temenos · scope of activity. infrastructure . ......
TRANSCRIPT
![Page 1: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/1.jpg)
![Page 2: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/2.jpg)
15 February 2017
Capital Markets Day
![Page 3: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/3.jpg)
10.00 – 10.45 Strategy and vision David Arnott, CEO
10.45 – 11.30 The US opportunity David Roller, CIO, Commerce Bank
11.30 – 11.45 Coffee
11.45 – 12.30 Product leadership Mark Winterburn, Group Product Director
12.30 – 13.00 Creating shareholder value Max Chuard, CFO, COO
13.00 – 13.15 Q&A
13.15 – 14.00 Lunch
Agenda
![Page 4: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/4.jpg)
David Arnott, CEO
Strategy and vision
![Page 5: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/5.jpg)
The digital pressures on banks are intensifying.
Vendor of choice for Tier 1 banks, significant barriers to entry.
We are pulling ahead of our competition.
We continue to deliver on our strategic initiatives.
High quality growth underpinned by multiple drivers.
Key messages 5
![Page 6: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/6.jpg)
Our strategic initiatives
EXTENDING LEAD IN CORE
BANKING
EXTENDING LEAD IN PRIVATE
WEALTH
PENETRATING THE US MARKET
1 2 3
4 5 6
FOCUS ON FRONT-TO-BACK
DIGITAL OFFERING
SAAS – TAKING 1ST MOVER
ADVANTAGE
INDUSTRIALISING SALES & PARTNER
ALIGNMENT
6
![Page 7: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/7.jpg)
Significant progress in 2016
Core Signed largest Retail deals globally, BoI and Laurentian
Wealth Win rate remained at nearly 100%, including Standard Chartered, largest deal globally
US Signed Commerce Bank, 38th largest bank in the US, expanded distribution capabilities
Digital Front-to-back digital offering central to Tier 1 deals, substantial progress made on digital offering
SaaS Three regulated banks going live in Azure in next 12 months
Sales/Partners Significant expansion in global sales force, partners involved in largest deal wins and majority of implementations
7
![Page 8: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/8.jpg)
We won all of the major deals in the market
Microfinance& Islamic
Corporate and Central
Banking
Retail & Universal
Private Banking
8
![Page 9: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/9.jpg)
Demanding Customers
Regulatory Burden
Rise of New Competitors
Relevance –personalized
offerings
Tough Market Conditions
Economic slowdown
Retailers/telcos
Fintechs
Technology giants?
Reliability & Trust
Debt crisis
Neobanks
Uncertainty
Convenience – anytime anywhere
Poor ROEs,
Margins
Responsiveness
9Banking industry pressures intensify
PSD II
IFRS, SOX, Dodd Frank
Basel II and III
Ring-fencing, KYC
9
Banks
![Page 10: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/10.jpg)
We believe banks have to pursue one of 4 strategies 10
Banks of the future must
choose where they want to
compete in the value chain
E2E, openplatforms
Fully-fledged aggregators
Traditional universal banking
Pro
fitab
ility
Scope of activity
Infrastructure providers
![Page 11: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/11.jpg)
Full Front-to-back Integrated Stack
Back Office
Front Office
Mobile
Core Banking Payments
Sales
Marketing
Services
Channels
APIInternet ATMBranch AgentCall CentreR
isk
and
Com
plia
nce
Analytics
Open Banking M
arketPlace
![Page 12: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/12.jpg)
Core renovation is critical for digital strategy
Complex and legacy core banking systems
Regulatory environment
Securing budget from the Board
Source: PwC Global Digital Banking Survey
Top barriers to the success of a digital strategy
Heavy investments in channel solutions, without supporting back office business capabilities... deliver only a minor share of expected value.
2
3
1
12
![Page 13: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/13.jpg)
We have the right business model
Embeddedanalytics
MarketPlace
Open architecture
Cloud
Vertically integrated Suites
Packaged,but modular
13
![Page 14: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/14.jpg)
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
Total spend Third-party spend today Medium term third-party spend
Payments
Fund Admin
Channels
BI
Wealth
Core banking
Our market opportunity continues to grow
USD
bn
*Licences and maintenance Source: Gartner, IDC, Celent, Ovum, Oliver Wyman, Temenos estimates
Spend on banking software: total vs. third-party
USD 9bn *
USD 39bn
+8% CAGR
+11%
+10%
+8%
+8%
+6%
+5%
CAGR
USD 12bn *
14
![Page 15: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/15.jpg)
Demand is accelerating 15
Annual core banking sales volumes
28%growth in combined new and extended business for global
banking platform deals
2007 2013 2014 2015
300
250
200
150
100
50 2016*
+8% CAGR
Source: IBS, *2016 is Temenos estimate, Temenos addressable market segments
![Page 16: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/16.jpg)
Top 2 position
For the last 17 years
We continue to pull ahead of the competition 16
#1 positionFor the last
4 years
Top positionfor 11th year in a row
Best-selling vendor for both new-name clients and new & repeated business
![Page 17: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/17.jpg)
Looking forward
![Page 18: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/18.jpg)
Capturing the Tier 1 opportunity
Tier 1 credentials create barriers to entry for the competition
Progressive renovation
First go-live already achieved
Rich model banks for 30+ countries
First milestones in 2017
18
![Page 19: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/19.jpg)
The progressive renovation approach is now proven
Taking our key references live and showcasing them
Build & Migrate
by Bank Leumi Israel
EQ Bank Canada
Front-to-backBack-to-front
19
![Page 20: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/20.jpg)
The U.S. opportunity 20
c. 120 banks and credit unions .$10bn assets
Focus on core banking and digital
Major Accounts> USD 10bn
+8%
Growth in number of FIs 2011-2016
c. 1,300 – 1,500 banks and credit unions
Focus on early core banking adopter and digitalMid-market> USD 1bn +21%
c. 10,000 community banks and credit unions
Future focus on complianceCommunityMarket< USD 1bn
-23%
![Page 21: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/21.jpg)
Taking the lead in digital banking
Temenos is at the forefront of digital innovation
With Temenos…banks get capabilities that equip them for the digital economy. Ovum recommends that banks shortlist Temenos when searching for a competitive digital banking platform solution.
21
![Page 22: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/22.jpg)
Alignment with strategic partners
Our strategic partners are key to securing large deals
22
![Page 23: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/23.jpg)
Significant investments in sales and marketing
Launched Sales Academy
Increase in sales headcount20%+
23
![Page 24: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/24.jpg)
Our strategy with Microsoft Azure delivers lowest TCO
• First regulated FI signed in the cloud• Go-Live in 2017
• Our first regulated Wealth client in cloud • Go-Live in 2018
• ERI Bancaire replacement in the cloud • Go-Live 2017
Taking the lead in cloud 24
![Page 25: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/25.jpg)
The digital pressures on banks are intensifying.
Vendor of choice for Tier 1 banks, significant barriers to entry.
We are pulling ahead of our competition.
We continue to deliver on our strategic initiatives.
High quality growth underpinned by multiple drivers.
Key messages 25
![Page 26: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/26.jpg)
![Page 27: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/27.jpg)
The US opportunity
![Page 28: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/28.jpg)
Commerce BankCore Transformation
Dave RollerSenior Vice President Chief Information Officer
![Page 29: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/29.jpg)
Super-Community Bank founded in 1865
39th largest U.S. bank1
$25.6 billion in assets
$21.1 billion in total deposits
$43.1 billion in Trust asset2
About Commerce Bancshares, Inc.
Branch Footprint
Extended Commercial Markets
Commercial Payment ServicesSource: 1SNL Financial as of 09/30/2016, Company reports & filings as of 12/31/16:2Assets under Administration
9
86
543
2 1
3
1
27
45
6
Nine key markets
Commercial offices
29
![Page 30: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/30.jpg)
Super-Community Bank PlatformA CONSISTENT STRATEGY WITH A LONG TERM VIEW
Community Bank
• Responsive to customer needs and changing preferences
• Core values embraced by employees
• Award winning customer service
• Focus on the full client relationship
Customer relationship-basedWe ask, listen and solve.
High performing teams and engaged workforce
Investment in distinctive,high-return businesses
Long history of top quartile credit quality metrics
Disciplined approach to acquisitions
Focus on operational efficiencies
• Sophisticated payment system capabilities
• Broad consumer product offerings
• Private Banking; Trust; Capital Markets
• Shareholder driven and strong financial performance
• Competitive on unit costs
Super-Regional Bank
30
![Page 31: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/31.jpg)
A strong emphasis on culture
Giving to our
VALUES
We have a long term
iewWe
collaborate as ne team
We act with ntegrity
We are ustomer focused
We strive for xcellence
74%
79%
74%
U.S. High Performance
Norm
Commerce U.S. Industry Norm
2016 Employee Engagement1
1The Hay Group – 2016 survey results
ENABLES EXECUTION OF CORPORATE STRATEGIES
31
![Page 32: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/32.jpg)
Dividends per share
Long term view: net income & earnings per shareN
et
Inco
me
$ 00
0s
1.00
1.20
1.40
1.60
1.80
2.00
2.20
2.40
2.60
2.80
2016201520142013201220112008 20102007 2009
Earn
ings
per
Sh
are
$350
300
250
200
150
100
50
Net IncomeEarnings Per Share
$0.86$0.61 $0.65 $0.65 $0.67 $0.69 $0.72* $0.74 $0.78 $0.82
*Excludes 2012 special dividend paid of $1.18All data has been restated for 5% stock dividend distributed in December 2016Source: Corporate Finance
49TH CONSECUTIVE YEAR OF DIVIDEND GROWTH IN 2017
EPS REMAINS STRONG
32
![Page 33: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/33.jpg)
Steady shareholder returnsTotal Shareholder ReturnsIndexed, 12/31/2006 = 100
0
50
100
150
200
250
300
2006 2008 2010 2012 2014 2016
S&P 500
KBW BANK INDEX
NASDAQ BANK INDEX
COMMERCE BANK
Annualized ComparisonTotal Shareholder Returns
-10%
0%
10%
20%
30%
40%
50%
NASDAQ BanksKBW Bank IndexS&P 500
CBSH
45.31% 16.43% 17.33% 9.66%
11.92% 8.85% 14.63% 6.95%
37.85% 16.33% 21.49% 3.59%
28.42% 12.17% 20.91% (0.12%)
10 Year5 Year3 Year1 Year
Consistent, positive returns to shareholders Significant outperformance relative to banks over long period
Source: Index data from Bloomberg; Commerce data from company filings;All data as of 12/31/2016
33
![Page 34: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/34.jpg)
US Banking Industry
34
![Page 35: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/35.jpg)
Banks facing pressures from multiple sources
35
![Page 36: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/36.jpg)
What is a bank?
A bank pools savings and then allocates that capital
Current definition has evolved… Enterprise Software Company
Mobile-app developer
Utility
Customer service organization
Tool of government-mandated social policy
Shareholder-return engine
Policeman of criminals
… Source: Wall Street Journal
36
![Page 37: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/37.jpg)
US$ +70bnInvested globally in FinTech
in the last 6 years (CB Insights)
Lending Personal Finance Payments
Equity Financing Remittances Retail Investments
Consumer Banking Security, Fraud, Auth. Institutional Investments
Corporate Finance/SCF Big Data for Analytics Big Data for Risk
Fintech attacking the banking value chain
37
![Page 38: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/38.jpg)
Competition from traditional players
Line of business specificNot bound by size/geography
38
![Page 39: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/39.jpg)
Customer expectations are changing
Source: Cap Gemini World Retail Banking Report 2016
Customers have same expectations as they have with big tech firms39
![Page 40: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/40.jpg)
Economic environment
Unemployment Rate
0%
5%
10%
15%
20%
60%
61%
62%
63%
64%
65%
66%
67%
68%
2016 20182012 20142006 20082002 2004 20101998 2000
Labor Force Participation (right)
Wage Growth (left)
Unemployment Rate (left)
U.S. Real GDP
-5.0%
-4.0%
-3.0%
-2.0%
-1.0%
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
8.0%
9.0%
2009 201319771973 20172005200119971993198919851981
Y-O-Y (left axis)
"Sustainable" Trend Growth
10-year Average
Source: Commerce Trust Company, U.S. Bureau of Economic Analysis, Bloomberg 40
![Page 41: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/41.jpg)
Regulatory uncertainty persists
70%
9%
21%
Dodd-Frank Progress Report
Finalized rules
Rules proposed, but notfinalized
Rules not proposed
Source: Davis Polk Law Firm (July 2016)
Regulatory trends for the banking industry in 2017
Source: Deloitte Banking Regulatory Outlook 2017
41
![Page 42: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/42.jpg)
All FDIC-insured institutions. Data as of 9/30/2016
0
3,000
6,000
9,000
12,000
15,000300
250
150
0
200
100
50
201520102005200019951990
5,170 banks Q3 2016
1985
14,427 banks in 1985 Total Institutions at Year EndNew Charters
FDIC Insured Institutions#
of F
DIC
insu
red
inst
itutio
ns
228 new charters in 1999 and only 1 new charter in 2015
# of new charters
U.S. banking industry continues to consolidate
42
Consolidation remains compelling as economies of scale drive significant value creation
![Page 43: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/43.jpg)
Current technology situation
• Disjointed customer experience
• Lack of enterprise-level customer information
• Digital demands stressing platforms
?
? ?
43
![Page 44: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/44.jpg)
Legacy technology leading to replacement cycle
Branch Call Center
LendingDeposits Mortgages Credit Card
1970s
Banks and Solution Providers have accumulated Technical DebtCustomer expectations have evolved and banking IT systems no longer fit for purpose
2010-2020
Open banking
Single customer viewAPIs
Apple Pay
Real time
Mobile bankingBig data
Internet banking
44
![Page 45: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/45.jpg)
Banks facing pressures from multiple sources
Key Themes:• Competition• Changing Expectations• Uncertainty• Technical Debt
45
![Page 46: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/46.jpg)
Core Transformation
46
![Page 47: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/47.jpg)
Commerce bank response to shifting landscape
• Super-Community Bank Platform• Core Values:
47
We invest in our people, products and technology
for the long term.
We are innovative and agile in response to a
changing world.
We have a long term
iew
We collaborate as
ne team
We act with ntegrity
We are ustomer focused
We strive for xcellence
• Bias toward action:
![Page 48: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/48.jpg)
Core transformation business goals
• Improve time to market• Enhance ability to innovate• Provide comprehensive view of
customers• Address technology risk• Long term efficiency
48
![Page 49: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/49.jpg)
Partner selection process
Extensive research of both US-based and
international solution providers
Multi-year selection process: RFI, RFP, demonstrations,
customer reference activities
Cross-functional selection team:
Retail, Commercial, Wealth, IT, Legal, Compliance, etc.
Temenos provides a unique value proposition49
![Page 50: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/50.jpg)
Scope
Replacement of deposits
and customer information
systems
Integration with existing
channel applications
Lending and
Payments
PlatformConsolidation
Current Roadmap Possible Future
50
Branch Platform
Probable Next Steps
![Page 51: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/51.jpg)
Why Temenos
Culture fit Modern integrated core
banking solution
Highly configurable and
flexible
Shared vision of the future
51
![Page 52: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/52.jpg)
![Page 53: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/53.jpg)
Product leadershipMark Winterburn, Group Product Director
![Page 54: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/54.jpg)
1. Innovation – key investment areas
2. Flexibility and scalability of product
3. Focus on architecture
4. Strength of front-to-back, vertically integrated suites
![Page 55: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/55.jpg)
Full customer lifecycle
Scale, speed, secure
Lowest cost of ownership
Time to market
Collaborative ecosystem
Beyond banking
Contextual engagement
Customer centric
New business models
Innovation speed
Customer Intimacy
Operational Efficiency
Innovation
Digital Banking
Digital Banking
![Page 56: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/56.jpg)
Full Front-to-back Integrated Stack
Back Office
Front Office
Mobile
Core Banking Payments
Sales
Marketing
Services
Channels
APIInternet ATMBranch AgentCall CentreR
isk
and
Com
plia
nce
Analytics
Open Banking M
arketPlace
![Page 57: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/57.jpg)
The market view - Suites 58
![Page 58: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/58.jpg)
Integrated solutions freeing up budget for innovation
Source: TemenosCelent, IT Spending in Banking:A Global Perspective, 2015*
Rest of Banks* Temenos Clients
*Adjusted to remove Temenos customers
59
21.2%
53.7%
21.1%
Maintenance
Innovation
![Page 59: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/59.jpg)
How we upgrade client software – decoupled innovation cycle
Upgrading product family independently reducing risk and reducing Time To Market
Channels(6mths -2 years)
Front Office(1-3 years)
Core Banking(2-5 years)
![Page 60: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/60.jpg)
Plat
form
Fr
amew
ork
Analytics
Core Banking PaymentsBack Office
Sales
Marketing
ServicesFront Office
Mobile
Channels
APIInternet ATMBranch AgentCall Centre
Ris
k an
d C
ompl
ianc
e
Technology and Architecture Perspective
Data Framework
Design Fram
ework
Inte
grat
ion
Fram
ewor
k
Component Framework
Interaction Framework
![Page 61: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/61.jpg)
Plat
form
Fr
amew
ork
Technology and Architecture Perspective
Data Framework
Design Fram
ework
Inte
grat
ion
Fram
ewor
k
Component Framework
Interaction Framework
USABILITY85% faster UI development
MAINTAINABILITY Partial software upgrades across all software
SCALEABILITY 70% reduction in db size – in-memory core banking
FLEXIBILITYLowest TCO through choice of stacks including Cloud.
AGILITY 3x faster integration
PRODUCTIVITY 10X increase in customisation productivity
![Page 62: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/62.jpg)
Analytics – Embedded inside the SuitesEmbedded Analytics
Embedded Analytics ProductBuilder
Embedded Analytics PLAN 1.0
Digital Analytics
Digital Campaign Analytics
ClickstreamAnalytics*
CustomerProfitability
Enterprise Risk Management
Predictive Analytics
Customer Attrition
Next Best Product
Customer Lifetime Value
Funds Flow
UX Optimization*
Advanced Analytics Platform Packages:
Advanced Financial Reporting
Microfinance Analytics* Country Model Banks Analytics*
Retail Analytics*
Corporate Analytics*
Wealth Analytics*
Advanced Analytics Platform
API Services PowerBI Integration Analytics Dashboard Hub
Reporting Platform Packages:
Financial Reporting
Microfinance Reporting* Country Model Banks Reporting*
Retail Reporting
Corporate Reporting*
Wealth Reporting
Reporting Platform
![Page 63: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/63.jpg)
Digital bankingDharmesh Mistry, Chief Digital Officer
![Page 64: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/64.jpg)
1. Perspectives of the market
2. What is digital banking
3. Models for the bank of the future
4. Temenos front to back offering
5. MyState case study video
6. Demo’s:• Digital engagement
• Embedded analytics
Digital Landscape
![Page 65: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/65.jpg)
A Perspective on the market
![Page 66: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/66.jpg)
Our Addressable market – huge opportunity
$9 bnAnnual spend on
third party software and maintenance
8%CAGR 2016-2020 as predicted by Gartner
79%of bank IT spending is still in-house (IDC)
Digital focusDriving banking spend
66
![Page 67: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/67.jpg)
Core renovation is critical for digital strategy
Complex and legacy core banking systems
Regulatory environment
Securing budget from the Board
Source: PwC Global Digital Banking Survey
Top barriers to the success of a digital strategy
Heavy investments in channel solutions, without supporting back office business capabilities... deliver only a minor share of expected value.2
3
1
67
![Page 68: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/68.jpg)
The pressure on scalable systems is bigger than ever 68
1.8 12.6 51.1
Interactions per month
2004 2015 2020
![Page 69: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/69.jpg)
Everybody now expects the Starbucks/Uber experience everywhere 69
Customer’s Perspective on FinTech Value Proposition
1 Ease of Use
2 Faster Service
3 Better Experience
![Page 70: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/70.jpg)
And banks have the right advantage 70
Trust 10
![Page 71: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/71.jpg)
Bank as facilitator
and trusted advisor
…to deliver Experience-Driven banking
Contextual and Relevant
![Page 72: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/72.jpg)
Bank as facilitator
and trusted advisor
…to deliver Experience-Driven banking
Contextual and Relevant
Instant fulfilmentFintech Co’s
![Page 73: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/73.jpg)
Digital BankingThe (almost) complete story
![Page 74: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/74.jpg)
What is Digital Banking: The fundamental digital equation 73
Better banking – customer journeys that are unencumbered by paper, process and people, frictionless and delivered at the lowest possible cost through cloud deployment
Contextual – the service, communication, rewards and products you offer to meet customers’ expectations, need to be driven by data and analytics and personalized to their requirements.
Digital banking
Anytime, anyplace, any channel – this is what customers expect. Whether they are retail bank customers, High Net Worth (HNW) investors or corporate customers – their expectations are banking on their terms.
{A3} {B} {C}
D
![Page 75: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/75.jpg)
Contextual
Omni-channel
Connected
Seamless
Gamification
Social Media
Relevant
Personalised
Real Time / timely
Smart Hybrid
Native apps
Digital conversation
Authentication & ID
Watches
Tablet
web
Mobile
Responsive
Online
Real Time Marketing Real Time Servicing
Real Time Sales
Corporate entrepreneur / Lean
Models / BAAS
STP
Systems Thinking
Co-creation
Design Fiction / Vision
Design Thinking
CRM
ECM
APIs
Marketplace / Fintechs
Megatrends
Consumer Psychology
Behavioural Economics /
nudge
Chrono-biology / chronemics / NLP
Digital Culture
EmpowermentEnablement
Meaningful
Engagement
Loyalty
Micro-messaging
Content Strategy Single Brain
Offline channels
Chat
Alerts
Cyber Security
wearables
Beacons Facial recognition
platforms
Biometrics
Social Marketing
Programmatic
Marketing automation
Email marketing
Campaigns engine
ID Management
Data Protections
Data Privacy
VOC
Digital Anthropology
Integrated Architecture
Intelligent permission marketing
Customer Service
Convenience
Frictionless interactions
Disintermediation
Ease
Safe
Simplicity
Self Serve
Encryption
Blockchain
Know me
I feel supported
Communication
Feel valued
Video chat
Engagement
Insight
Adoption cycles
Digital NativesAccount opening
Digital Signatures
Think for me
Analytics
Understand needs
Blockchain
Internet of Things (IoT)
Insight & Analytics
Big Data
VR
AI
Data
Cloud
Smart search
Bots
Conversational Interfaces
Bitcoin
Predictive Data
PFM
Mobile Wallet
NFC
UI
IA
Analytics marketing
Personalisation
Mobile Payments
PSD2
Seamless security Digital Vault
SMS MIFID 2
Open Platform
Account data
Communities multi-channel
Omniscient
Partnerships
collaboration Digital strategy
What's App Regtech
Segmentation
AR
WCM
CMSDigital Personal Assistants
74
![Page 76: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/76.jpg)
Bank – how we message it
How we protect
Execution eXperience
Digital Banking
EnablementMeaningful Convenience I feel supported
SeamlessPersonalised Responsive SimplicityCommunication
Real Time / timely EmpowermentEngagement Know meFeel valued
Contextual Relevant Frictionless interactionsEase SafeThink for me
Authentication & IDCyber Security
Facial recognition
Biometrics
ID Management
Data Protections Data Privacy
Encryption
Blockchain Seamless security Digital VaultGamification
Real Time Marketing Real Time Sales
CRM
CMS / WCM / ECM
Loyalty Content Strategy Single BrainBeacons
Social Marketing
Programmatic
Marketing automation
Email marketing
Campaigns engine
Intelligent permission marketing
Engagement
Analytics marketing
Personalisation
SMS
Corporate entrepreneur / Lean
Models / BAAS
Systems Thinking
Co-creation Design Fiction / Vision
Design Thinking APIs
Marketplace / Fintechs
Digital Culture
platforms
Integrated Architecture
Disintermediation
Partnerships collaboration Digital strategy
Connected Social Media
Smart Hybrid
Native apps
Digital conversation
Watches
Tablet
web Mobile
Online
Micro-messagingOffline channels
Chat
Alerts
wearables
Email Video chat
Communities
What's App
Megatrends
Consumer Psychology
Behavioural Economics / nudgeChrono-biology / chronemics / NLP
VOC
Digital Anthropology
Customer Service
InsightAdoption cycles Digital Natives
Analytics
Understand needs
Segmentation
Blockchain
Internet of Things (IoT)
Insight & Analytics
Big Data
VR
AI
Data
Cloud Bots
Conversational Interfaces
Bitcoin
Predictive Data
Mobile Wallet
NFC
UIIA
PSD2
MIFID 2Open Platform
Regtech
AR
Digital Personal Assistants
Omni-channel
Real Time Servicing STP
Self Serve Account opening
Digital Signatures
Smart search
PFM
Mobile Payments
Account data
multi-channelOmniscient
Content
75
How I experience itWhat I experience
How we function to deliver it
How we empathise
Technology change & regulationsBank – how we deliver
Manage my money
Customer eXperience
![Page 77: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/77.jpg)
Bank of the Future
![Page 78: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/78.jpg)
DistributionChannels: Self serve, assisted & external channels
Front OfficeSales, Marketing, Service
Core Banking PlatformAccount management
Banking LicenceGovernance & Reporting
A flexible, scalable and open core that enables a compelling and engaging customer experience
Customer Experience & Engagement
Flexible architecture & Efficiency
Verti
cal V
alue
Pro
posi
tion
Horizontal value proposition
The digital bank of the future has multiple models 77
![Page 79: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/79.jpg)
The WHOLE is GREATER THANthe sum of its parts…
![Page 80: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/80.jpg)
Full Front-to-back Integrated Stack
Back Office
Front Office
Mobile
Core Banking Payments
Sales
Marketing
Services
Channels
APIInternet ATMBranch AgentCall CentreR
isk
and
Com
plia
nce
Analytics
Open Banking M
arketPlace
![Page 81: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/81.jpg)
Front Office
FrontOffice
Mobile
Channels
APIInternet ATMBranch AgentCall Centre
Ris
k an
d C
ompl
ianc
eAnalytics
CRM
Party Relationships
Rewards
Scoring
SLAs
Origination
Document validation
Simulations
Treasury Trader
Document output
Image
Real-time Marketing
Instant Messaging
360 SCV
Contact mgt.
Gamification*
Alerts
Portfolio Management
Investment Recommendation
Goal Based Planning
Suitability & Investment Profiling
Content mgt.
Prospects
Orders
Leads
PFM
Social media
Diary
Back Office
Descision Engine“Single Brain”
Marketing catalogue
*2017 delivery
![Page 82: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/82.jpg)
Retail Back Office
Mobile
Channels
APIInternet ATMBranch AgentCall Centre
Ris
k an
d C
ompl
ianc
eAnalytics
Direct debits/ standing orders
Mortgages
Certificates of Deposit
Limits / Collateral Reconciliation & Matching
Mutual Funds
Auto Finance
Customer FX
Bundling
Checking /DDA accounts
Savings
GL & Accounting
Time deposits
Consumer finance
Bill payments
Posting Restrictions
Overdrafts
Back Office - Retail
Product CatalogueProduct Builder
Safe Deposit Transaction Recycler
![Page 83: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/83.jpg)
Here and now & Future focus 82
Here and now Future Focus(5-10 years)(0-2 years)
Customer experience (optimise)
Open Platform : Flexible architecture - Tech Integration
Analytics (Big Data + meaning)
Cyber Security
Culture - Digitally emerging (Augmentation)
Experience banking (engagement)
Advanced Computing - Componentised architecture (new models)
Artificial Intelligence (predictive thinking)
Cyber Security (Advanced computing)
Culture - Digitally mature (in the DNA)
![Page 84: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/84.jpg)
Demo’sDEMO
![Page 85: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/85.jpg)
EA Demo 84
![Page 86: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/86.jpg)
Creating a Digital BankFrom The Ground Up !
Dan Dickinson, VP of Digital Banking, EQ Bank
We wanted to build a digital bank quickly… What we achieved with Temenos was remarkable.
![Page 87: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/87.jpg)
Temenos created an architecture that supports a digital banking foundation that is second to none.
With Temenos UXP, banks get capabilities that equip them for the digital economy. Ovum recommends that banks shortlist Temenos when searching for a competitive digital banking platform solution.
Temenos – a leader in digital banking
![Page 88: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/88.jpg)
![Page 89: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/89.jpg)
Creating shareholder valueMax Chuard, CFO, COO
![Page 90: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/90.jpg)
1. Creating shareholder value
2. Drivers of growth
3. Medium term targets
Agenda 90
![Page 91: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/91.jpg)
Creating shareholder value
![Page 92: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/92.jpg)
d
Substantial revenue growth
Business model drives margin expansion
Significant free cash flow generation
Disciplined capital allocation
Temenos drivers of value
Shareholder value
92
![Page 93: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/93.jpg)
0
50
100
150
200
250
300
2013 2014 2015 2016
Substantial license revenue growth
Non-IFRS Total Software License RevenuesUSDm
Medium term target of 15% CAGR
93
![Page 94: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/94.jpg)
100
150
200
250
300
350
2013 2014 2015 2016
Significant growth in recurring revenue
Non-IFRS Maintenance, SaaS and Subscription revenuesUSDm
94
![Page 95: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/95.jpg)
Business model consistently drives margin improvement
24.1%
27.3%28.1%
29.4%
2013 2014 2015 2016
Non-IFRS EBIT margin Medium term target of 100 to 150 bps expansion p.a.
95
![Page 96: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/96.jpg)
Outstanding double digit growth in profitability
Non-IFRS EBIT (USD m)
113128
157
187
2013 2014 2015 2016
Non-IFRS EPS (USD)
1.22
1.44
1.73
2.07
2013 2014 2015 2016
96
Medium term target of 15% CAGR
![Page 97: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/97.jpg)
Exceptional cash flow generation
Operating Cash Flow and DSOs
0
50
100
150
200
250
300
2013 2014 2015 2016
USDm 198 days 180 days 154 days
Medium term target DSO reduction of 5-10 days p.a.
97
127 days
![Page 98: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/98.jpg)
Disciplined capital allocation
35%
17%
48%
Share buybackAcquisitions
Dividends
Capital allocation 2013 – 2016
98
![Page 99: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/99.jpg)
Track record of M&A
2007 2008 2009 2010 2011 2012 2013 2015
99
Proposed acquisition announced in 2017
![Page 100: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/100.jpg)
Balance sheet strength
Low-cost debt structure with significant flexibility
Weighted average interest rate 3.3%5.0%
Total available financing USD 875mUSD 350m
Leverage ratio 0.8x0.6x
Weighted average maturity 3.6 years4 years
20162013
101
![Page 101: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/101.jpg)
Shareholder value creation
Total shareholder return (USD, 31/12/16) 1 year 3 years 10 years Since IPO Average p.a.
since IPO
Temenos 34% 153% 330% 459% 30%
Swiss Market Index -6% -4% 52% 194% 13%
Stoxx Euro 600 -1% -7% 13% 127% 8%
Nasdaq 9% 34% 150% 209% 13%
Peer group average 9% 32% 173% 267% 18%
Exceptional shareholder value creation
102
![Page 102: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/102.jpg)
Drivers of growth
![Page 103: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/103.jpg)
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
2006 2013 2016 Medium termCore banking Analytics Wealth Channels Payments Fund Admin
We have grown our addressable market
Addressable market (USD billions)
104
![Page 104: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/104.jpg)
16%
21%
24%
27%
0%
10%
20%
30%
2013 2014 2015 2016**
Taking market share
Temenos core banking market share by value of deals*
105
* Source: IBS league table, Temenos estimates; ** Source: Temenos estimates
![Page 105: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/105.jpg)
We won all the large transformational deals 106
Our credentials create significant barriers to entry for our competition
2014
$27m$44m
2015$129m
2016
![Page 106: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/106.jpg)
Consistent growth in revenues from Tier 1+2 clients
2013 2016 Medium term
107
Tier 1+2 clients buy an average of $3-5m additional new license p.a.
Non-IFRS total software licensing revenues by client tier
Tier 1 & 2 Tier 3, 4 & 5
![Page 107: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/107.jpg)
Maximising the installed base
2013 2016 Medium term
Installed base will continue to represent 60%+ of non-IFRS total software licensing going forward
108
Breakdown of the installed base
c.15-20% CAGR
Relicensing, progressive renovation and cross-selling increase license predictability
Cross Selling Tier 1+2 progressive renovation Relicensing
![Page 108: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/108.jpg)
SaaS and subscription Software licensing
SaaS and Subscription revenues are growing rapidly
2013 2016 Medium term
Non-IFRS Software licensing vs. SaaS and subscription revenues
Continued rapid growth in SaaS and Subscription revenues
c.20% CAGR
20%+
109
![Page 109: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/109.jpg)
North America Rest of World
Our North America strategy will drive incremental growth
2013 2016 Medium term
Significant untapped potential
Non-IFRS total software licensing, North America vs. Rest of World
c.35% CAGR
25%+
110
![Page 110: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/110.jpg)
A three-pronged approach to M&A
A three-pronged approach
Accelerated growth in key markets and segments
Increased scale
Complementary products
111
![Page 111: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/111.jpg)
Medium term targets
![Page 112: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/112.jpg)
Medium term targets
Metric (Non-IFRS) 2013-2016 performance Medium term targets
Total software licensing 22% CAGR 15% CAGR
Total revenue 11% CAGR 10% CAGR
EBIT 176 bps p.a. 100-150bps p.a.
EPS 19% CAGR 15% CAGR
DSO reduction 24 days p.a. 5-10 days p.a.
Cash conversion 120% p.a. 100%+ of EBITDA
Tax rate 13% p.a. 17-18%
113
![Page 113: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/113.jpg)
The digital pressures on banks are intensifying.
Vendor of choice for Tier 1 banks.
Digital is at the heart of our offering.
We have created significant shareholder value.
We benefit from multiple drivers of growth.
Conclusion
Shareholder value
114
![Page 114: 15 February 2017 - Banking Software Systems - Temenos · Scope of activity. Infrastructure . ... Future focus on compliance. Community. Market < USD 1bn-23%. ... Mobile banking. Internet](https://reader031.vdocument.in/reader031/viewer/2022022509/5ad60d957f8b9a571e8e54f5/html5/thumbnails/114.jpg)
www.temenos.com