15 the concept of logistics and logistics-efficiency

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    VIRKSOMHEDSKONOMIHHNIVEAU B

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    15. The concept of logistics and logistics efficiency

    Logistics

    is a holistic system of management used to ensure the necessary

    planning, implementation and monitoring of en efficient flow ofmaterials all the way from suppliers of raw materials to final users, aswell as the disposal and recycling of obsolete products all with a viewto satisfying the needs of customers

    Definition of Logistics

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    15. The concept of logistics and logistics efficiency15.1 The logistic system

    Supply

    market

    Supplier

    Sales marketProduction company

    ConsumerMiddle-man

    Purchasingcontrol

    Productioncontrol

    Distributioncontrol

    Stock of raw

    materialsProduction

    Stock of

    finished products

    Middle-

    manConsumerSupplier

    Recycling

    Disposal

    Sorting Collection

    Waste and recycling market

    Retur n logistics

    I ncoming logistics I nternal logistics Outgoing logistics

    Waste

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    15. The concept of logistics and logistics efficiency15.2 Supply Chain Management page 487

    Suppliers

    of raw

    materialsSuppliers

    of compo-

    nents

    Producers

    of finished

    goods Wholesalers Retailers Consumers

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    15. The concept of logistics and logistics efficiency

    Supply strategy

    Which products should the company produce itself?

    Which products should the company purchase from its suppliers?

    How close do the company want to be linked to is suppliers?

    Production strategy

    How to coordinate the production resources

    How to organize the production processes

    Distribution strategy

    Which distribution channels?

    15.3 Logistics strategy page 489

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    15. The concept of logistics and logistics efficiency15.4 The logistics coordination page 492

    Sales

    Production

    Stock

    Purchasing

    Finance

    Varieties

    Delivery speed

    Purchasing

    quantityDelivery

    speed

    Many Few

    Small

    Large

    LongShort

    Short

    Long

    Large

    Large Large

    Small

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    15. The concept of logistics and logistics efficiency

    15.5.1 Centralising the logistics function

    Main advantage a clear overall view of all the logistics activities

    Main disadvantage conflicts between the managers of the differentdepartments

    15.5 Organising the logistics function page 492

    Production

    planning

    Managing

    director

    Logistics Production Sales Finance

    DistributionStoragePurchasing

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    15. The concept of logistics and logistics efficiency

    15.5.2 Decentralising the logistics function

    Advantages higher degree of flexibility

    Disadvantages difficult to ensure an all-round approach

    15.5 Organising the logistics function page 492

    Production

    planning

    Managing

    director

    Purchasing Production Sales Finance

    DistributionStoragePurchasing

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    15. The concept of logistics and logistics efficiency

    Delivery service Delivery speed

    Level of stock service Observation of delivery deadlines

    Delivery reliability

    Delivery flexibility

    Delivery information

    Logistics costs

    Stock costs

    Packaging and packing costs

    Transport costs

    Administrative logistics costs

    Nonconformity costs

    15.6 Logistic efficiency page 494

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    Logistics efficiency - page 498

    Delivery service

    Logistics efficiency = Logistics costs

    Logistics efficiency improves by:

    Look at the fraction

    Effect of logistics efficiency on Return Of Investment

    Better delivery service might increase the turnover

    Reduce investment in stocks without reducing delivery service

    15. The concept of logistics and logistics efficiency15.6 Logistic efficiency page 494

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    15. The concept of logistics and logistics efficiency

    20x3 20x4 20x5

    Net turnover

    - Cost of sales

    25.000

    14.800

    30.000

    18.000

    33.000

    20.000

    Gross profit 10.200 12.000 13.000

    Ultimo 20x2 Ultimo 20x3 Ultimo 20x4 Ultimo 20x5

    Stock 2.500 3.000 3.200 3.300

    15.6.2 Stock turnover speed page 500

    20x3 20x4 20x5

    Primo stock

    Ultimo stock

    Total

    Avarage stock

    Stock turnover speed

    Number of days in stock

    2.500

    3.000

    5.500

    2.750

    3.200

    3.300

    6.500

    3.250

    3.000

    3.200

    6.200

    3.100

    5,4times 5,8 times 6,2 times

    67 days 58 days62 days

    Stock turnover speed =Cost of stock

    Average stock time14.800

    2.750= 5,4 times

    18.000

    3.100= 5,8 times

    20.000

    3.250= 6,2 timesNo. of days in stock =

    360

    Turnover speed

    360

    5,4= 67 days360

    5,8= 62 days

    360

    6,2= 58 days

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    15. The concept of logistics and logistics efficiency

    20x3 20x4 20x5

    Net turnover 25.000 30.000 33.000

    Stock costs

    Packaging and packing costs

    Transport costs

    Administrative logistics costs

    1.750

    1.250

    1.500

    800

    1.950

    1.450

    1.850

    850

    2.075

    1.550

    2.050

    900

    Total 5.300 6.100 6.575

    15.6.3 Analysing costs of logistics page 503

    Indeks 20x3 20x4 20x5

    Net turnover

    Stock costs

    Packaging and packing costs

    Transport costs

    Administrative logistics costs

    Total

    Index figure =

    Figure of the year x 100

    Figure of the base year

    100

    100

    100

    100

    100

    100

    120

    111

    116

    123

    106

    115

    132

    119

    124

    137

    113

    124

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    15. The concept of logistics and logistics efficiency

    Priority of delivery service

    ABC customers

    ABC

    products

    Qualitative analyses

    Questionnaire

    Quantitative analyses

    Delivery speed

    Level of stock service

    Delivery deadline

    Delivery reliability (quantity))

    Delivery reliability (quality)

    Delivery flexbility

    15.6.4 Analysing delivery service page 504

    Compare the actual delivery speed

    With the goalNo of orders dispatched x 100

    no. Of orders received

    Number of orders delivered in the right quality x 100

    total number of orders

    Number of orders delivered in correct quantity x 100

    total number of orders

    Numbers of orders delivered on time x 100total number of orders

    Number of times changes in orders have been met

    Number of request for changes in orders

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    15. The concept of logistics and logistics efficiency

    Stock turnover speed 20x3 20x4 20x5

    Target

    Performance

    8,0 times

    5,4 times

    8,0 times

    5,8 times

    8,0 times

    6,2 times

    Gap 2,6 times 2,2 times 1,8 times

    Level of stock service based on number of orders 20x3 20x4 20x5

    Target

    Performance

    95%

    94%

    95%

    95%

    95%

    94%

    Gap 1% 0% 1%

    Level of stock service based on number of order

    lines

    20x3 20x4 20x5

    Target

    Performance

    98%

    95%

    98%

    96%

    98%

    97%

    Gap 3% 2% 1%

    Gap analysis of logistics efficiency page 512

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    15. The concept of logistics and logistics efficiency

    Benchmarking

    Internal benchmarking

    Compares one department with other departments of the company

    External benchmarking

    Compares with the best in the same business

    Functional benchmarking Compares with the best in the same area

    Benchmarking page 514