16-1 copyright © 2005 prentice-hall chapter 16 leading change management: a skills approach, 2/e by...
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Copyright © 2005 Prentice-Hall
Chapter 16Chapter 16Leading ChangeLeading Change
Management: A Skills Approach, 2/eManagement: A Skills Approach, 2/eby Phillip L. Hunsakerby Phillip L. Hunsaker
Copyright © 2005 Prentice-Hall
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Learning ObjectivesLearning Objectives• Be Able to Differentiate Between
Management and Leadership Situations• Know How and When to Act as a
Transactional or Transformational Leader• Adapt Leadership Style to Follower Needs• Facilitate Followers in Finding Paths to Goals• Use Charisma to Influence Others • Act as a Servant Leader
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LeadersLeaders
Leaders create, grow, and transform organizations.
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What Do Leaders Do?What Do Leaders Do?
• Lead change processes and redirect peoples’ energies towards transformation of products, technologies, and organizational practices to produce growth.
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ManagersManagers
• Preserve order• Accomplish goals• Achieve productivity
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What is Leadership?What is Leadership?
• The process of providing direction, energizing others, and obtaining their voluntary commitment to the leader’s vision
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What Distinguishes Leadership from What Distinguishes Leadership from Management?Management?
• Managers have authority to be in charge.
• Leaders influence others to follow.
• Managers do things right, leaders do the right things.
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AuthorityAuthority –
right to make decisions and
commit resources based on one’s
position within the organization
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Transactional Transactional leadersleaders focus on:
• Keeping an organization running smoothly and efficiently
• Commitment to “follow the rules”
• Transformational Transformational leadersleaders tend to be more visionary and concerned about charting a mission and direction
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Leader TraitsLeader Traits• Credibility
• Drive
• Leadership Motivation
• Honesty and Integrity
• Self-confidence
• Cognitive Ability
• Knowledge of the Business
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Leader BehaviorsLeader Behaviors
• Task-Oriented Behavior• Initiating Structure
• Employee-Oriented Behavior• Showing Consideration
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Four Leader Decision StylesFour Leader Decision Styles
• Autocratic• Democratic• Laissez-faire• Participative
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Human Relations
Democratic
Laissez-faire
Autocratic
Low High
Low
High
Initiating Structure
ShowingConsideration
Leader BehaviorsLeader Behaviors
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The SituationalThe SituationalLeadership ModelLeadership Model
• Task Behaviors
• Relationship Behaviors
• Depending upon follower maturity
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Path-Goal TheoryPath-Goal Theory
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Leader Styles in Path-Goal Leader Styles in Path-Goal TheoryTheory
• Directive
• Achievement-oriented
• Participative
• Supportive
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Charismatic LeadershipCharismatic Leadership
• Charismatic leaders have the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.
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Charismatic LeadershipCharismatic Leadership
• Ethical Leaders• JFK• Martin Luther
King
• Unethical Leaders• Hitler• Jonestown
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Five Practices of Five Practices of CharismaticCharismatic Leaders:Leaders:
1) Challenging the process
2) Inspiring a shared vision
3) Enabling others to act
4) Modeling the way
5) Encouraging the heart
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Servant LeadershipServant Leadership
• Servant leaders transcend self-interest to serve the needs of others, help others grow, and develop and provide opportunity for others to gain materially and emotionally.
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Servant LeadersServant Leaders
1) Put service before self-interest
2) Listen first to affirm others
3) Inspire trust by being trustworthy
4) Nourish others and help them develop