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    Storyboarding

    Interaction DesignKhai Truong

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    Agenda

    Use / background of storyboarding

    Elements of a storyboard

    Storyboarding process Advice from experts (not mereal experts)

    Some guidelines

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    Review

    What are some techniques for conveyingfunctionalities without having a prototypefully built?

    These are often referred to as:

    Early stage design techniques

    Low-fidelity prototyping techniques

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    Storyboard

    What is it?

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    Uses / background

    Very similar in nature to: Comic art / cartoons

    Used in: Movie / multimedia

    design

    Product / softwaredevelopment

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    Hmmm

    Storyboarding is an established designtechnique

    Storyboards used in software development often

    are different those previous slide

    Whats different?

    Should they look like these storyboards? How else might they look?

    How should they be created?!

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    Storyboarding elements & process

    Artifact analysis(what do storyboards by novice and expert designers look like?)

    Interviews(how do novice and expert designers create storyboards?)

    Web survey(what do storyboard consumers require to understand the artifact?)

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    Elements of storyboard

    Graphical depiction of scenarios

    5 visual elements Number of frames/panes

    Use of words

    Level of detail Inclusion of people

    Time passage

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    How is it done?

    Novice designers process

    Individual brainstorming about ideas

    May do some quick initial sketches

    Team meeting to discuss ideas / drawings

    Decision on what to draw

    Spend next ~8 hours together drawing

    Co-location allows quick feedback

    Can also glance at what others are drawing forinspiration

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    Challenges in storyboarding

    Youve done itwhat do you think?

    Novices say: Determining what to draw is hard

    Drawing is difficult!

    How is it presented? (time, length, attention)

    Often does not show enough

    Well revisit these challenges..

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    How is it done?

    Expert designers process Get assignment Individual brainstorming about ideas

    Determine the story

    Includes a lot of sketches using pencil + paper A very iterative process through a lot of initial drafts

    Team meeting to discuss ideas / drawings Share copies of drawings Discuss what stories should be told

    Repeat Generate more polished art for presentation

    Develop

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    Experts advice on storyboarding

    Keep it short: 1 interaction/activity perstoryboard

    More is not always better. Why?

    May lose focus of story

    May lose readers attention

    Biggest challenge? Experts say:

    Must be able to succinctly tell story

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    Whats the story?

    Scenario based design (Rosson & Carroll)

    Analyze: problem scenarios

    Design: Activity scenarios

    Information scenarios

    Interaction scenarios

    Prototype & evaluate

    can bestoryboarded

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    But

    Concrete guidelines are missing

    Web survey to identify

    the requirements ofstoryboard consumers

    Control variables:5 elements

    20 storyboards aboutcommon & novelapplications

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    Drawing ishard

    But it doesnt have to be

    More detail does not lead to better

    understanding

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    Drawing ishard

    It doesnt have to be drawings..

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    Keep the drawing short

    Drawing more is not always needed

    I dont need the extra information in [the longer

    storyboard], it just makes it more confusing.

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    Use taglines / captions

    Keep it short

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    Inclusion of actors and objectshelps to create empathy

    The first thing users willwant to know is why do I

    even care about this application?

    Can show how the user interacts with the system and

    how the system affects the user

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    When to show time passing

    Time passing is implicit

    Only needed when gross changes or minutechanges need to be explicit

    Readers bring own expectations of how muchtime passes into the storyboard

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    Some more examples

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    Some advice

    Figure out your story

    Identify main points in the story

    Draw 3-5 frames/panes (to match the mainpoints)

    Keep it simple

    Add taglines / text to enhanceunderstanding

    Pilot storyboards & iterate

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    Also remember

    Different presentation format means youcan do more!

    Think about how long you have a captiveaudience

    Think about how much you want to tell

    Think about options for presentingsequences of drawing

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    Nowwhy do it?

    Quicker / easier than building the wholeapplication

    If done right, can help gain quickinvaluable user feedback

    Formative evaluation tool

    Summative evaluation tool

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    Formative evaluation tool

    How?

    If youre the user, how would you feelabout a service:

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    Formative evaluation tool

    If youre the user, how do you think the

    system worked?

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    Summative evaluation tool

    How?

    If storyboard is interactive Simulating system

    Less effort spend sketching than building

    Silk / Denim video

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    If youre interested

    Gillian Hayes, Lauren Griffin & I have beenworking on ways to support storyboardingprocess

    Just wrapped up formative studies

    Interested in developing tool to support

    storyboarding process

    Contact info: [email protected]