17 important tips to bring in more clients and increase ... · letter. remember you want to be in...
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17 Important Tips to Bring in More Clients and Increase Your Income
1. The single most important strategy that all small business owners need
to practice and have in place is to make sure that marketing is a daily
routine.
There may be hundreds of different priorities needing your attention at any given
moment however, if marketing isn t done on a regular basis you risk losing
potential customers, you get overtaken by your competitors and you definitely
place self-imposed limitations on your financial growth. In a challenging
economy it's extremely important be known as the company that provides value,
dependability, and great service. Without a regular marketing program your
existing and prospective customers may find themselves drawn to your
competitor's latest marketing offerings. – Perhaps a postcard mailing, a trade
show exhibit, a blog posting, a phone call, a press release, or a well-written sales
letter. Remember you want to be in sight, not out of sight, out of mind
2. Continually ask questions and re-evaluate where you are in your
business. Remember to be flexible about changing things if necessary. Check to
see if your website is converting productively and if not take a look at where it
might need to be corrected. The same is necessary for print ads if they are not
generating positive responses. If you can t see the solution ask a colleague or
friend for their input. Whether it s your print ad website landing page, a marketing
postcard, or a radio ad, it s often much more productive to get an objective
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opinion. Ask them how they think it might be improved ( Tell them they would be
doing you a massive favor if they tell you the truth and you won't be offended).
Useful feedback often comes from unexpected sources.
3. Set up a blog that relates to your area of expertise. Remember to make
sure this is about how your customers would benefit from the products or
services or products you offer. Invite your customers, colleagues, friends to
check out your latest blog posts. Writing a blog regularly (weekly is fine) will give
you more credibility as an expert and it also keeps your name and company in
the forefront of your customers' minds.
4. Let the media know you're an expert in your field and are available as an
industry spokesperson. Depending on your credentials, as well as your
comfort-level with being interviewed by a reporter, you might want to send a brief
letter outlining your accomplishments and expertise, and mention that they can
feel free to call you if they need comments, quotes, background information or
opinions on a news article or feature story they're working on. The positive
publicity, credibility, and recognition you could potentially get from this kind of
coverage can potentially give your business or practice a real boost.
5. Business cards can either be a waste of paper or an effective bridge
between a prospect and their potential as a long-term client. Business cards
are an integral element of your company's branding strategy and can sometimes
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make or break you when it comes to getting prospects to take you seriously. A lot
of companies skimp on business card design, concept development, and
printing; and that lackluster image is conveyed directly to prospective clients.
Bottom line is: Your chances of favorably impressing prospects will improve
substantially if your business cards are printed on high-quality paper, display a
professional-looking logo, and use a font style that's easy to read and is
representative of the nature of your business. Your business cards should also
contain either a well thought-out slogan or a short bullet point list that shows a
little about your services, your expertise, and your commitment to excellence.
Also, remember that people connect to people so if it s possible to have a photo
on the business card this is important.
6. When developing a marketing plan, don't forget there is a huge range of
marketing ideas you can employ, many of which are free or inexpensive.
Marketing ideas and techniques include yellow page advertising, Pay Per Click
on Google and other Internet portals, exhibiting in trade shows, networking at
local or regional professional conferences and business groups, direct mail,
distributing coupons, sponsoring contests, and of course, traditional media
advertising, such as radio, TV, newspaper, and magazine display ads. This is
just the short list of marketing strategies you can pursue as part of a planned
marketing campaign. Do some research and devise an exhaustive list of
possibilities, target your audience, and then plan a campaign based on your
budget and your goals.
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7. Create and promote a website: Often small businesses that don t have
some sort of Internet presence are losing sales and missing out on a powerful
channel for communicating with the public. A website is an even more powerful
vehicle for reaching out to your customers if your web address (domain name) is
easy to memorize. While ads in the Yellow Pages still have their place in small
business marketing, the public is increasingly turning to the Internet to search for
products and services they need. I don't know what the future of the clunky, old-
fashioned phone book is going to be but for many people it's a lot more
convenient to go to their Internet browser and type in what they're shopping for
than to lug out the heavy, bulky telephone book (especially if you live in a large
city) and leaf through the pages. Another advantage of having a presence on the
Web is the fact that you can get people to visit your web site (or even just a web
page) by including your web address on your business cards, brochures, direct
mail pieces, Yellow pages ads, press releases, newsletters, email
correspondence, and any other printed or electronic communication that is
distributed to your customers or prospective clients.
8. Know your competitive advantages: If you haven't spent some time
brainstorming, listing, and writing down what's called your "Unique Selling
Proposition", "value proposition", or "competitive advantages", then you're not
ready to put your best foot forward when giving sales presentations, writing web
site content, writing and placing ads, or communicating in any way with your
prospective clients or current customers. One of the cornerstones of developing a
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successful marketing strategy is being able to present a compelling case to
people of why they should do business with you and choose you over the
competition. Sometimes when small business owners do an analysis of their
competitive advantages, they reach the startling conclusion that they don't have
any! When they find themselves at that rather awkward crossroads, they can do
one of two things: 1) They can continue offering the same service, pricing,
selection, or specials that they've been offering, or 2) They can re-evaluate the
uniqueness and competitiveness of their offers, services, or customer benefits,
and then develop ways to add value to their customers' experience.
9. Focus on after sale communication. Don t wait for clients to contact you.
Once they are on board, your marketing needs to build on the relationship you
have and continue to add value. By making this investment, you create a strong
base of customers that can support your business for a very long time.
10. Keep testing. Testing is essential for the success of any marketing
campaign. If you re not continually testing your marketing campaigns, then you re
leaving money on the table. Test everything from headlines and offers to
marketing copy and the timing of campaigns. This can only improve results and
generate more sales.
11. Integrated marketing. Find multiple ways to generate business. To do this
test different forms of media such as print or online. There are endless sources of
leads and customers and your job is to find as many as you can that can produce
a positive return on investment. This reduces your risk and improve your options.
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12. Continue Learning. Nothing can replace your own personal experience.
Know what works and what doesn t by doing the work yourself. Once you have
the knowledge, you can share it with your marketing team and rely on others to
do the work for your. If you don t have the real world marketing experience, you
won t be able to get it from a book.
13. Use segmentation above all else. Successful campaigns get that way
because marketers know their audience. They understand their needs, how to
help fulfill those needs and how to create demand. Knowing and understanding
your audience through proper market segmentation means a well targeted
campaign that generates a profitable return.
14. The offer is very important. The offer you make to prospective buyers is
one of the most important factors of any marketing piece. Direct marketing
studies have proven that the offer accounts for about forty percent of the buying
decision. Don t spend your time in a way that doesn t give all your time to design
or copy without considering your offer first.
15. Generate split tests. A split test is when you use multiple versions of a
marketing piece and you measure the results. This is an effective way to improve
overall results of any marketing campaign. This is very important when
considering running a marketing campaign for a sustained period of time. Split
test for long-term success.
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16. Build a team. No matter how talented you are, building a marketing team is a
great way to improve results. As you develop ideas, a marketing team can build
on that idea, enhance it, and consider multiple options. Your team should be
comprised of a diverse group of people who can add to each others ideas. It
doesn t have to be expensive to develop a team.
17. If you're having a hard time generating new business, than focus on
making your advertising more memorable. Perhaps it's time to think about
developing a new tagline for your business. A tagline is simple way to sum up the
solution your product or service provides to create an impression in the
customer's mind.
Your tagline is a great way to make a lasting impression, quickly communicate
what you stand for and what challenge you can solve for consumers. Here are a
few tips on creating a powerful tagline for your business.
Make a record of taglines you like. Keep your eyes and ears open for a week and
write down the taglines you hear that catch your attention. The best way to make
sure your own tagline is memorable is to figure out what grabs your attention and
why. It will likely affect your customers in the same way.
Make a list. Over the course of a few days, have a few brainstorming sessions
and write down everything that relates to your business. Remember, when
brainstorming, nothing is a bad idea. Write down everything that comes to mind
until you have a sizable list. From here, you will be able to narrow your list down
into categories to help you direct your tagline. Your goal is to have 3 or 4 main
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points. Try to keep your final list specific. Generic lines will not get your point
across.
Keep your tagline short. You want it to be 8-10 words maximum. You might think
this would make it easier, but it's actually harder to express what you want to get
across in just a few words. Don't get discouraged if you have trouble.
Come up with a few lines of your own. Use the 3 to 4 main points from your
brainstorming list to come up with several options for taglines. Take a little time to
think over each. Say them out loud. Try to determine if there are any double
meanings you've overlooked. It may even be a good idea to get a few opinions
from people to see what they think. Ideally, you should ask people who don't
already know what your business does. Practice until you can say it without
hesitation.
Once you have chosen a tagline, be sure to use it everywhere. Include it in your
advertising, put it on your business cards and make sure it is displayed on your
site. Because it will be so closely associated with your company it is almost like a
second name. It should be displayed everywhere your company's name shows.
Taglines are a great way to create interest and improve your advertising.
Consider evaluating your tagline from time to time. As things change, your
business changes, and so should your tagline.
Go for it! You have nothing to lose and a lot to gain by putting these things
into practice on a regular basis. www.GotGreenPrinting.com