1b_macro_environment_tba l6.ppt

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    Macro-environment

    Thomas Anker

    Marketing 1B 2012, session 6

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    The viewfrom

    nowhere

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    Key question

    How does external factors influence

    organizations and marketing strategy?

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    3 business environments

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    Why bother?

    The external environment might impact on your

    business External environment is uncontrollable and

    unpredictable

    The External environment is a

    high risk factor

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    Not so happy meals

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    Not so happy meals

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    Not so happy meals

    The societal focus on health and obesity has forced

    McDonalds To experience its first loss (2000)

    To reformulate products and introduce new ones

    To invest in marketing campaigns (repositioning)

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    PESTLE analysis

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    Political influences

    These guys and girls are influencing our businesses,

    but how can we influence them?

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    Political influences

    Politicians make the rules of the game

    How can businesses influence policymaking Lobbyist (trade associations)

    Politicians as non-executive directors

    Public relations (PR)

    Influencer marketing (press, spin-doctors)

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    Political influences

    Imagine a World

    Without Free Knowledge

    18 Jan 2012: Wikipediaare blacking out to protest

    against laws on

    intellectual properties and

    piracy

    Protest drives massive

    PR

    Raises public awareness

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    Political influences

    Businesses try to influence factors such as

    Tax Education

    Marketing regulations

    Minimum wages

    Constraints on trading times/days

    Immigration

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    Economic influences

    Wage inflation (wage increases)

    Price inflation (scarce supply price increase (e.g.petrol))

    Gross domestic product (GDP) (consumer

    purchasing power)

    Corporate and income taxes

    Exchange rates

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    Economic influences

    Markets are partly psychological entities. Loss of

    consumer confidence causes Reluctance

    Postponement

    Savings

    How can marketers instill

    consumer confidence?

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    Economic influences

    Marketing strategy during recessions

    Stimulate demand by price falls. But be vigilant Are your consumers necessarily recessed, or just cautious?

    PR to instill confidence across stakeholders

    S i lt l i fl

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    Socio-cultural influences

    Demographics

    Lifestyle Values

    D hi

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    Demographics

    Age mix (i.e., proportion of 15-64, 65+ in a market)

    Are market populations expected to rise or fall(+India, +China, -Russia)

    Gray or silver segment

    Lif t l h

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    Lifestyle changes

    10% in US identify themselves as homosexuals

    Pink segment

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    Going pink

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    Going pink

    Focus group research showed that gays had a

    strong preference for messages target directly atthem

    Spill-over: openmindedness might appeal to

    libertarian cosmopolitans who are possible core

    influencers

    Co creation

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    Co-creation

    Consumers increasingly willing to interact with

    marketers Crowdsourcing or consumer co-creation

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    The technological environment

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    The technological environment

    New marketing tools: social media marketing,

    geofencing, QR-readers. Innovation becomes a necessary condition in the

    strategic marketing decision-making of high-

    technology firms

    The legal environment

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    The legal environment

    Product safety, packaging and labelling

    This product is healthy

    The legal environment

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    The legal environment

    Codes of practice

    Alcohol Tobacco

    Children

    The legal environment

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    The legal environment

    Battle between academics and corporations

    Fierce battle over self-regulation (e.g., AdvertisingStandards Association)

    British Medical Association call for a ban on alcohol

    advertising