1.involvement ambassadors - university at albany, suny · 2017-02-16 · poulomi sen pathways to...

Poulomi Sen Pathways to Success

FALL -2015 TO SPRING 2016

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1.Involvement Ambassadors

1.1. Mission/ Goal

Involvement Ambassadors will act as a vital connection between the student body and

the Pathways to Success program. Ambassadors will lead students to become more

involved, more enthusiastic, and more knowledgeable about the importance of growing

their Involvement Records—especially in relation to transferrable skills. In doing so,

students will strengthen their ability to succeed at the University at Albany and beyond.

1.2. Recruitment/ RSSW

1.2.1. How do we recruit for RSSW?

The recruitment process starts the week of the undergraduate registration. Email

announcements are made to inform students about the Pathways Program and the

various opportunities available for them to earn credit through their volunteer hours.

Flyers are circulated across all the residential halls to reiterate the applied learning

opportunity that Pathways provides students. This year the ambassadors created a

presentation documenting their impactful collaborations and outreach programs,

which was displayed on the T.V monitors at Campus Center to generate an

awareness of the opportunities available at Pathways and encouraging students to

sign-up.

Communication Responses Meeting Sign-up



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Flyer Credit: (1). Poulomi Sen (2). Bill Gruby (3). Amaris Cockfield

Responding to student inquiries is the next crucial step of this process. Since email

announcements are made every Monday, through the period of undergraduate

registration, we allow for the responses to come through over the week and send out

detailed responses every Friday. The next step is setting up discussion timing with

the interested candidates and taking them through the program during a one-on –one

meeting and explaining the expectations of an involvement ambassadors. Students

are encouraged to reflect on the discussion and revert back expressing their interest

in participation. Last process of recruitment involves filling out the RSSW

supervisor forms, agreeing on a weekly meeting time to assess the student’s

performance and creating a volunteer hour completion plan.

1.2.2. How do we recruit Volunteers?

Usually at stage 3, a student would realize if they are interested in the program but

whether they have the bandwidth to commit to the RSSW hours for credit. These

students are encouraged to come to the weekly meeting of the ambassadors and

participate. More often, interested students and existing ambassadors who believe in



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the program, encourage their friends to attend the meeting and volunteer for

Pathways to exhibit and promote Dane pride on campus.

List of the Involvement Ambassadors for SPRING 2016

1.2.3. Suggestions

Partnering with GO Team and Communication and Marketing to assist with the

recruitment of students.

Going ahead we can look at interviewing students to select a profile of students

suited for the program –

1. Excited about campus

2. Looking to get Involved

3. Mix of personality types so that we are able to understand the complete

student population and gauge their varied problem areas.

Last Name First Name Email Id Period Year YR Quad Contact No. Volunteer/RSSW1 Serrano Carlitos [email protected] Spring 2016 Sophomore State 646-957-1970 Volunteer2 Dawson Ashley [email protected] Spring 2016 Junior Off campus 718-473-4337 Volunteer3 Gregoire Gabby [email protected] Spring 2016 Junior Indian 347-662-4151 Volunteer4 Gregory Jennifer [email protected] Spring 2016 Sophomore Colonial 631-816-6116 RSSW 2915 Gentle Shamika [email protected] Spring 2016 Junior State 347-692-6936 Volunteer6 Rahman Rahath [email protected] Spring 2016 Freshman State 929-230-5851 Volunteer7 Haddad Abe [email protected] Spring 2016 Freshman Indian 845-475-5902 RSSW 2918 Kobou Wafo Michelle Raissa [email protected] Spring 2016 sophmore Freedom 631-741-0629 Volunteer9 Mohabeer George [email protected] Spring 2016 Freshman Indian 361-461-6802 Volunteer

10 Cockfield Amaris [email protected] Spring 2016 Junior Freedom 516-853-9530 RSSW 29111 Frempong Roselynn [email protected] Spring 2016 Junior Alumni/Pierce Hall 347-204-5837 RSSW 29012 Perez Jacinda [email protected] Spring 2016 Junior Alumni/Pierce Hall 631-703-4157 Volunteer13 Newell Brittany [email protected] Spring 2016 Sophomore Colonial 516-491-8170 Volunteer14 Grube Billy [email protected] Spring 2016 Senior Off campus 516-356-5324 RSSW 29115 Ying Wu [email protected] Spring 2016 Senior Empire 646-519-0761 RSSW 13016 Neal Shandra [email protected] Spring 2016 Junior Alumni/Pierce Hall 347-744-4353 Volunteer17 Antoine Kyam [email protected] Spring 2016 Sophomore Volunteer18 Liriano Ebony [email protected] Spring 2016 sophmore Dutch 516-761-6429 RSSW 29019 Oliver Juneay [email protected] Spring 2016 Freshman Indian 607-316-2063 Volunteer20 Bartolotta Andrea [email protected] Spring 2016 New Joinee Volunteer21 Tasnim Subha [email protected] Spring 2016 Freshman Indian 347-393-3732 RSSW 19022 Saytoo Leakha [email protected] Spring 2016 Freshman Indian 845-461-5842 RSSW 19023 Adames Alba [email protected] Spring 2016 Freshman Indian 631-522-8901 Volunteer

Involvement Ambassadors: Meeting Attendance



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1.3. Training

1.3.1. Existing Training

Trainings are planned for both the volunteers as well as the RSSW students that sign-up

for Pathways to Success. The kick-off meeting for the Involvement Ambassadors at the

start of the semester involves engaging with the students to reiterate the mission of the

program. Students who have worked with the program in the previous semester are

asked to talk about their experiences and share the perspective of the program. A

presentation is shown to the students to helps them have a better understanding of what

the program stands for, what we hope to achieve and a what is expected of them. In

order to help the students realize the true potential of what their work entails, it will be a

good practice to showcase the work done by the volunteers in the previous semester, ask

some of the involvement ambassadors who have

The first day entails a generic briefing of the objective of the program and the

expectations from the volunteers. The following week, the involvement leads for the

semester are asked to formally train and prepare the volunteers with the tabling practices

that we follow at Pathways; this includes setting up the table, usage of the I-pads,

updating the inventory log and providing active feedback, adhering to the meeting time

and following the dress code,. This is crucial as students have varying personalities and

while we don’t want to curb their intrinsic nature, it is pertinent to ensure that the student

engagements and interactions help percolate the message for active campus involvement,

in keeping with the Pathways mission. The feedbacks received are discussed each week

at the Involvement Ambassador meeting so as to find creative and workable solutions.

Tabling points are created by the Involvement Leads for the upcoming events and the

volunteers are according trained and briefed, to ensure a successful student engagement.



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While this semester the focus was on the “My Involvement Campaign”, volunteers were

trained on using the I-pads to helps students on campus log onto myinvolvement and

engage in discussions to help those students understand what a powerful resource it can

be, if used appropriately.

Training Calendar Monitored for RSSW Students

In addition to the above, the RSSW students are encouraged to attend the I-learn

workshops and ITS trainings on the Microsoft Office suite. The students are asked to

share their training schedule at the beginning of the semester and these hours are counted

towards the completion of the RSSW volunteer hours. This ensures that the students are

trained on the essential skills required at a workplace. The above table documents the

trainings attended by the RSSW students this semester.

1.3.2. Suggestions

We could collaborate with the Peer Educator Program so that our Students can be

adequately trained to interact with their peers and discuss their opinions respectfully.

S.No. Date Training Start Time End Time Abe Jenny Amaris Billy Ying Ebony Roselynn

1 20-Jan-16 TableTrainingJenny&Abe 8:00 AM 9:00 AM X X X X X X X

2 4-Feb-16 Photoshop 4:15 PM 5:45 PM

3 17-Feb-16 Powerpoint 5:45 PM 6:45 PM

4 24-Feb-16 Publisher 2:45 PM 3:45 PM

5 18-Feb-16 HTML 1:15 PM 2:45 PM

6 19-Feb-16 Slide Shows 2:45 PM 4:15 PM

7 23-Feb-16 Policy Maps 4:30 PM 5:30 PM

8 25-Feb-16 Windows Movie Maker 11:30 AM 1:00 PM

9 2-Mar-16 Zotero 1:00 PM 2:00 PM

10 2-Mar-16 Photoshop 2:45 PM 4:15 PM X

11 22-Mar-16 I-Movies 2:45 PM 4:15 PM

12 23-Mar-16 Photoshop 5:45 PM 6:45 PM

13 24-Mar-16 Powerpoint 2:45 PM 3:45 PM

14 30-Mar-16 I-Movies 5:45 PM 7:15 PM X

15 1-Apr-16 Team Bonding Bowling X X X X

16 5-Apr-16 Publisher 7:15 PM 8:15 PM X X X

17 6-Apr-16 HTML 11:30 AM 1:00 PM X

18 8-Apr-16 Photoshop 12:30 PM 2:00 PM X X X

19 11-Apr-16 Team Bonding w/ Dessert X X X X X X

20 21-Apr-16 Research Strategies 11:30 AM 1:00 PM X



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Additionally, an expectation setting, by the team at Community and Public Services

(CPSP), would help the RSSW students understand the professionalism expected at the

organization that they will be working with. A mid-semester review of the progress of the

students by the CPSP will provide a window of opportunity to the organizations to

modify the training program for the volunteers so that their work benefits the

organization as well as the student. While, we do actively engage in feedbacks and

discussion at Pathways, students may be more likely to have an open discussion with

CPSP point of contact.

1.4. Weekly Meetings

There are two types of meeting; two weekly group meeting and one-on –one mentor

discussion with the RSSW students. The group meetings comprise of a one hour meeting

for all the Involvement Ambassadors and a one hour meeting for the Involvement Leads.

The Involvement Ambassadors meet every Monday, 8PM onwards to review and assess

the student interactions over the past week. An email reminder is sent out every Monday

morning, along with the agenda for the meeting. These meetings are facilitated by the

Meeting Schedule

MondayInvolvement Ambassador

WednesdayInvolvement Leads

One-one-One MeetingIndividual Schedule



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Involvement Leads; volunteers sign-up for the collaborative events, brainstorm ideas for

engaging with the uninvolved and narrow down on incentives to promote engagement.

These meetings usually last for an hour and comprise of group discussion on the feed-

backs/reflections of the past week and alternative ideas for increased sign-ups on

myinvolvement through promotions or campaigns. The minutes of the meeting are noted

and circulated to the team.

3 Step Meeting Process

The Involvement Lead meetings, held every Wednesday from 7:30 PM, is a facilitation

meeting where the students brainstorm solutions to the identified improvement

opportunities to streamline the existing tabling and campaigns executions. They agree on

the next steps for improvement of the identified gaps and allocate individual

responsibilities to make these improvements with a timeline. (Refer to the excel

spreadsheet detailing the execution target setting). These meetings are facilitated by an

Involvement Lead identified by the Graduate Assistant, basis their leadership skills. The

students take turns noting the minutes of the meeting and the same is circulated to the

team.

Involvement Lead Meeting on way

Agenda Setting Facilitation Meeting Minutes



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1.5. Jobs/ Assignment

The program has specific needs and we have clear job descriptions to ensure that the

Pathways Program is able to successfully have an outreach across the student population

on campus. However since our program is dependent on number of volunteers and RSSW

students who have signed up with for a particular semester, the responsibilities and the

job descriptions are tailored to meet the skill sets of the individual student while

simultaneously adding value to the program.

We currently have the following categories of responsibilities that are distributed

amongst 7 RSSW students that we have this semester. (Refer to the word document

detailing the job description)

1. Social Media Promotions & My Involvement Campaign: Abe & Jenny (60 Hours)

2. Marketing & Videos – Amaris & Bill (60 Hours)

3. Program Assessment & Administrative – Roselynn (100 Hours)

4. Impact Program & Inventory Management – Ebony (100 Hours)

5. Ying – Documentation Management (35 Hours)

6. Gabby – Tabling Co-ordination (Volunteer)

However, since we do have new recruits and volunteer each semester, it is important to

reassess the skill sets and the comfort level of the students that have signed up for the

program in a given semester and allot responsibilities accordingly. Weekly one-on-one

meetings help assess and gauge the student’s willingness to take on the responsibility and

the tasks given. Continuous engagement through the first half of the semester is essential

to ensure that the leads are equipped with the know-how and have clarity on the

expectations.



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1.6. Events

`

Impact Program and My Involvement Story Campaigns

Our events for the semester fall under two key categories: Collaborative Events or

Pathways Programs. At the collaborative events the students are requested to swipe the

attendees, take surveys or discuss the involvement opportunities on campus by partnering

at their events. The Pathways Programs comprise of campaigns such as “My Involvement

Story” and the Impact Program.



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The calendar of events is created prior to the start of the semester. Since we have the

event calendar for the upcoming semester, provided by OSI, we are able to reach out to

various departments in order to partner with them for the significant events that they may

need assistance with. Frequent engagements are required with the point of contact for

each department to ensure that the logistical requirements are met and our students can be

prepared for the event.

Sexuality Month Speaker Series

1.6.1. Social Media and “My Involvement Story”



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This semester we utilized the social media to promote the “My Involvement Story

Campaign”. The “My Involvement Story Campaign” is a platform for students to exhibit

their Dane Pride by sharing their involvement stories. It also generates awareness of the

various ways to get involved on campus. Over achievers usually have several platforms

to showcase their achievements and that often alienates a large population. We feel that it

is important to recognize any and all forms of involvement. Through this campaign, we

want to give all those students a voice; because everyone matters!

Data Analysis of Social Media Interaction

1.6.2. Collaborative Events

This semester we were able to collaborate with 10 programs, sponsor 2 events and have

14 opportunities to campaign for my involvement story and have an outreach to the

uninvolved students using our Impact Program.

S.No. Week Start Date Event Date Time Location

# of

Involvement

Stories on

Facebook

# of Involvement

Stories on

Instagram

# of Facebook

Likes

# of

Instagram

Likes

1 Week 1 23-Feb-16 Involvement 20-Jan-16 State 9 1 66 131

2 Week 2 25-Feb-16 Involvement 27-Jan-16 10-2 PM Indian 0 4 0 28

3 Week 3 2-Mar-16 Basketball Game 3-Feb-16 11-3 PM SEFCU 5 0 38 0

4 Week 4 23-Mar-16 Involvement 12-Feb-16 7:00 PM Podium 1 0 2 0

5 Week 5 29-Mar-16 Involvement 18-Feb-16 7:00 PM Indian 3 1 35 5

6 Week 6 30-Mar-16 Involvement 22-Feb-16 7:00 PM State 1 0 2 0

7 Week 6 7-Apr-16 Involvement 24-Feb-16 12:35-1:35 PM Podium 22 0 238 0

8 Week 7 12-Apr-16 Involvement 2-Mar-16 12:35-1:35 PM Inside CC 3 0 30 0

9 Week 10 13-Apr-16 Involvement 23-Mar-16 7:30-9 PM Podium 6 2 23 49

10 Week 10 14-Apr-16 Involvement 23-Mar-16 1-4 PM Podium 3 0 56 0

* No. of followers 53 8 490 213

Event Type No. Of Events Student Interactions

Collaborative 10 593

Pathways Program 14 449

Pathways Event 2 408



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The feedbacks for each of these programs were recorded and the leads brainstormed

improvement opportunities and made the necessary changes. (Refer to the excel

spreadsheet detailing the Event Analysis)

Basketball Season – Collaboration with Danger Zone

Team of Involvement Ambassadors



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S.No. Week Start Date End Date Event Date Time Location ActivityStudent

Interaction

1 Week 1 18-Jan-16 22-Jan-16 Welcome Back Involvement

Fair 27-Jan-16 11am-4pm Sefcu Arena

Tabling/Swi

ping273

2 Week 2 25-Jan-16 29-Jan-16 Study Abroad 2-Feb-16 10-2 PM LC Concourse Tabling 37

3 Week 3 1-Feb-16 5-Feb-16Campus Center Tribute to

Sara Baartman2-Feb-16 11-3 PM CC Ballroom Swiping 81

4 Week 3 1-Feb-16 5-Feb-16Campus Center 375- Wild

connection4-Feb-16 7:00 PM Lab Theatre Swiping 110

5 Week 4 8-Feb-16 12-Feb-16Campus Center: Ballroom

Frankwarren9-Feb-16 7PM-9PM Recital Hall Swiping 99

6 Week 4 8-Feb-16 12-Feb-16 Applied Learning 10-Feb-16 6:30PM-9:30PM CC Ballroom Swiping 85

7 Week 4 8-Feb-16 12-Feb-16Sexuality month speaker

series11-Feb-16

7:15PM -9:30

PMCC 375 Swiping 10

8 Week 5 15-Feb-16 19-Feb-15 Career Fair 18-Feb-16 12PM-5PM Sefcu ArenaTabling/Swi

ping135

9 Week 6 22-Feb-16 26-Feb-16 Tabling on indian 23-Feb-16 12PM-5PM Indian Tabling 25

10 Week 7 29-Feb-16 4-Mar-16 Tabling on state 23-Feb-16 6PM-9PM State Dining Hall Tabling 40

11 Week 7 29-Feb-16 4-Mar-16 Tabling on indian 24-Feb-16 4:15PM-7PM Indian Quad Tabling 23

12 Week 7 29-Feb-16 4-Mar-16 Tabling on state 24-Feb-16 6:15PM-9PM State Quad Tabling

13 Week 7 29-Feb-16 4-Mar-16 Mens Basketball game 27-Feb-16 1-4 PM Sefcu Arena Tabling 26

14 Week 7 29-Feb-16 4-Mar-16 Womens basketball game 28-Feb-16 7-9pm Sefcu Arena Tabling 47

15 Week 7 29-Feb-16 4-Mar-16 Research Forum 2-Mar-16 3PM-4PM cc Swiping 49

16 Week 7 29-Feb-16 4-Mar-16 Spring Conversation 2-Mar-16 11:30am-1:35pmStandish Room

(Science Lib)Swiping 26

17 Week 8 3/14/2016 18-Mar-16SPRING

BREAK

18 Week 9 21-Mar-16 25-Mar-16Tabling w. Programing

board24-Mar-16 7-9 PM CC Tabling 44

19 Week 9 21-Mar-16 25-Mar-16 We are Charge 24-Mar-16 6:15PM-9PM CC Tabling 24

20 Week 10 28-Mar-16 1-Apr-16 Tabling on state 30-Mar-16 6-8 PM State Dining Hall Tabling 33

21 Week 10 28-Mar-16 1-Apr-16 Charge :Domestic Violence 31-Mar-16 11:30am-1:35pm Indian Swiping 23

22 Week 11 4-Apr-16 8-Apr-16 Tabling on Campus Center 5-Apr-16 1-4 PM CC Tabling 21

23 Week 11 4-Apr-16 8-Apr-16 Spring Conversation 6-Apr-16 11:30am-1:35pmStandish Room

(Science Lib)swiping 71

24 Week 12 11-Apr-16 15-Apr-16 Tabling on podium 7-Apr-16 11:30am-4pm Podium Tabling 34

25 Week 12 11-Apr-16 15-Apr-16 Tabling on Campus Center 14-Apr-16 11:30am-1:35pm CC Tabling 31

26 Week 13 18-Apr-16 22-Apr-16 disaster strikes 15-Apr-16 11am-1pm CC Swiping 39

27 Week 13 18-Apr-16 22-Apr-16 Impact program 20-Apr-16 5pm-8:30pmIndian Quad

Mahican HallTabling 64



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2.NASPA Intern: Summer 2016

2.1. Pathways to Success Responsibilities

2.1.1. Create the Event Calendar

2.1.1.1. Reach out to different offices on campus to collaborate on programs

2.1.1.2. Create the process document for creating these invites and circulate these

across the key stake holders.

2.1.2. Create an inventory list for the available give always

2.1.3. Detail the great danetopia event

2.1.3.1. Create the numbered table tops stands for use on the day of the events

2.1.3.2. Flyers

2.1.3.3. Additional work that may be required for the same.

2.1.4. Marketing and Communication

2.1.4.1. Create a collage of the semester photographs

2.1.4.2. Re-work the video created by Bill

2.1.4.3. Interact with the person in charge at campus center to display the

pathways presentation created by Amaris, available in the shared drive.

2.2. Involvement Ambassador Responsibilities

2.2.1. Print out the recruitment flyers

2.2.2. Create a mail merge recruitment flyer

2.2.3. Brainstorm ideas for semester end give away for the volunteer and the RSSW

students. Finalize vendors and take request for a quotation.

2.2.4. Block the room at the university library for the meeting

2.2.5. Post the meetings on the Event Calendar for Ualbany

2.2.6. Create an article for My Involvement Story that can sent to the Marketing and

Communications Department



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2.2.7. Create a presentation for the Involvement Ambassador kick-off meeting to show

the good work done by the team the previous semester and its impact.

1.involvement ambassadors - university at albany, suny · 2017-02-16 · poulomi sen pathways to...

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