1st quarter 2009 results - santander brasil
DESCRIPTION
1st quarter 2009 results - Santander BrasilTRANSCRIPT
Brazil
1Q09 ResultsApril 29th, 2009
2
Banco Santander, S.A. ("Santander") cautions that this presentation contains forward-looking statements within the meaning of the US Private Securities Litigation Reform Act of 1995. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates, and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors and other key factors that we have indicated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America (the “SEC”), could adversely affect our business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person's own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. No offering of Securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption there from. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Note: Statements as to historical performance, historical share price or financial accretion are not intended to mean that future performance, historical share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. Note: The results information contained in this presentation has been prepared according to Spanish accounting criteria and regulation in a manner applicable to all subsidiaries of the Santander Group and as a result it may differ from the one disclosed locally.
Important Information
All figures in this presentation were converted to constant currency at an average during 1Q09 of US$ 2,3175 for income statement and average balances figures and at US$ 2,3119 at the end of 1Q09 for final balance sheet figures.
3Table of Contents
Businesses and Strategies 1Q09
Macroeconomic Scenario and Financial System
Results 1Q09
4
2.602.602.341.80
2.14
2006 2007 2008 2009(e) 2010(e)
4.55.05.9
4.5
3.1
2006 2007 2008 2009(e) 2010(e)
9.009.00
13.7511.25
13.25
2006 2007 2008 2009(e) 2010(e)
3.5
0.0
5.15.7
4.0
2006 2007 2008 2009(e) 2010(e)
Sources: The Central Bank of Brazil, IBGE and Santander Economic Research
Economy slows down in 2009, but good fundaments growth should recover in 2010
Macroeconomic Scenario
GDP¹ (real annual growth %)
Inflation (IPCA %)
Interest Rate - Selic (Final %)
Average FX Rate – R$/US$ (Final)
5
862
637
668 425
mar-06 set-06 mar-07 set-07 mar-08 set-08 mar-09
Global EmbiEmbi Brasil
206.8180.385.8 202.4
172193 198 193
2006 2007 2008 Mar.09
45% 43%
36% 37%
2006 2007 2008 Feb.09
Gross Public Debt* / GDP (%)
Unemployment Rate
International Reserves and External debt
Embi Brazil, Emergent's
Fundaments remain positive
US$ Billions
In bps.Crisis
Macroeconomic Scenario
ExternalTotal debt
Internat.Reserves
Sources: The Central Bank of Brazil and IBGE*Last information available
10.4%
9.0%
Mar.06 Sep.06 Mar.07 Sep.07 Mar.08 Sep.08 Mar.09 Mar.06 Sep.06 Mar.07 Sep.07 Mar.08 Sep.08 Mar.09
6
Implementation of the National Housing Plan, which envisages theconstruction of 1 million homes, subsidized with funds from the Union and FGTS ²
Creation of two new levels for individuals income tax contribution
Reduction of the tax on industrialized products (IPI) for vehicles
Reduction of the IOF aliquot (tax over financial operations) to individuals form 3% to 1.5% aa
Loans from the international reserves to private companies with abroad debt in dollars, extended to financial institutions
11
22
33
44
5
1. The measure announced in Nov/08 included only the export operations .2. FGTS: Guarantee Fund
5
Strong performance of the Brazilian government through tax incentives and stimulus to construction
Since the end of 2008, the government has been announcing several measures to stimulate the domestic demand, kwon as the “propellant” of Brazilian economic growth in the recent years
R$ 4.9 BiRuling since Janurary/2009
Fiscal Impact
R$ 1.0 BiRuling since December/2008
R$ 2.5 BiRuling since December/2008
US$ 36.0 BiRuling since March¹ /2009
R$ 34.0 BiRuling since March/2009
Macroeconomic Scenario
7
Given the current crisis...In previous crisis...
There was no macroeconomic stability, so there was...
Capital flight
Increase on risk rate
Strong currency devaluation
Higher inflation rate
Increase of interests rate
Growth in public debt
Decrease on investment levels
Resulting on .... sharp contraction on domestic product
Brazil: Debtor of the IMF
Nowadays Brazil relies on stability and credibility...
Floating exchange rate and less volatile
Lower country risk when compared to other
emerging countries
Interest rates running in a low trajectory
Increased investment in infrastructure
Net debt runs in a declining trajectory
Less vulnerability, more than $ 200 billion in
International Reserves
Brazil: Creditor of the IMF
A country more prepared to face new challenges...
Since Sep/08, while some countries had to lower their rating and outlook to negative levels, Brazil received in the same period its outlook and Investment Grade.
Macroeconomic Scenario
8Brazilian financial system is much more stronger ...
Solid and Profitable...BIS¹ Ratio: 15.8%, rate higher than the one required by the Central Bank (11%)Coverage index: 100.9%ROE: 17.7%
... More resistant to International crisis….
Real Estate credit incipient Brazilian banks among the 20 largest banks of the world in market value Credit quality at good levels No "toxic assets"
Source: Brazilian Central Bank1. Includes the following banks: Santander, Bradesco, Itaú+Unibanco and Banco do Brasil.2. December 20083. Considering the value of savings deposits in the amount of securities of Feb/09 is R$ 192 billion.
...with major consolidation
... which has been working to normalize the levels of liquidity
% CDI
Local Cost of Funding - Indicative Rates
130
120
106
Pequenos
M édios
Grandes
107
105
103
Pequenos
M édios
Grandes
Before the Crisis Nowadays
Large
Medium
Small
Large
Medium
Small
... A highly regulated and transparent
financial system ...
172
272
Sep/08 Feb/09
99.8 Bi
Compulsory Realease³ – R$ Bi
Greater stimulus to competition Strong performance in the injection of liquidity
Assets²: R$ 631.3 Bi Assets²: R$ 599.2 Bi Assets²: R$ 344.7 Bi
+ + +
9
119 126 116127 111
427412413369
318
Mar.07
Jun.07
Sep.07
Dec.07
Mar.08
Jun.08
Sep.08
Dec.08
Mar.09
20.4%
-0.4%126 141 162154 168
253230
151136
129
Mar.07
Jun.07
Sep.07
Dec.07
Mar.08
Jun.08
Sep.08
Dec.08
Mar.09
11.3%
38.1%
Volume
US$ Billions (Constant FX Rate)
Y-o-Y Variation %
Sources: The Central Bank of Brazil
Mutual FundsSavings (Deposits + Mutual Funds) Deposits
Time Demand + Savings
Demand: 0.3%Savings: 13.5%Time: 67.6%
Savings grows at 14%, driven by on-balance resources
Financial System: Savings dynamics
959920
844772
692
13.5%16.9%
Mar.07
Jun.07
Sep.07
Dec.07
Mar.08
Jun.08
Sep.08
Dec.08
Mar.09
255 278 305
393421
Retail: -12.8%No Retail: 3.4%
Retail No Retail
438
495540 527 537
10
124110
140103
159
27.5%
16.3%
Mar.07
Jun.07
Sep.07
Dec.07
Mar.08
Jun.08
Sep.08
Dec.08
Mar.09
159133
192
116
201
26.7%22.1%
Mar.07
Jun.07
Sep.07
Dec.07
Mar.08
Jun.08
Sep.08
Dec.08
Mar.09
146128
166109
177
20.9%24.7%
Mar.07
Jun.07
Sep.07
Dec.07
Mar.08
Jun.08
Sep.08
Dec.08
Mar.09
430371
499
328
537
25.0%21.0%
Mar.07
Jun.07
Sep.07
Dec.07
Mar.08
Jun.08
Sep.08
Dec.08
Mar.09
Unrestricted Loans to Individuals
Corporate Loans
Total Loans
Regulated Loans
Financial System: Loans dynamics
US$ Billions (Constant FX Rate)
US$ Billions (Constant FX Rate) US$ Billions (Constant FX Rate)
US$ Billions (Constant FX Rate)
Deceleration in credit growth rate
Volume Y-o-Y Variation %
Sources: The Central Bank of Brazil
11Table of Contents
Businesses and Strategies 1Q09
Macroeconomic Scenario and Financial System
Results 1Q09
12
Mar/09 ShareMar/09
ATMs: 18,194
Loans¹ (US$ Bi) 63.1 14.0%
Deposits (US$ Bi) 52.7 10.8%
Savings² (US$ Bi) 87.5 9.1%
Net Profit (US$ MM) 575
Attributable Profit (US$ MM) 568
Points of Sales³: 3,601
Customerns4 (millions): + 9.0South: 17% of GPD
Share: 10%
Southeast: 57% of GPD
Share: 16%
Center-west: 9% of GPD
Share: 6%
North: 4% of GPD
Share: 5%Northeast: 13% of GPD
Share: 8%
Focused on South / South East (74% GDP)
Our FranchiseSantander is the third* private bank in Brazil
(*) Ranking by assets. Source: Central Bank of Brazil 1) Volume refers to total loans and unrestricted loans share. 2) Savings = Deposits + Mutual Funds 3) Points of Sale: Includes branches and Pabs4) Actives customer account
13The integration process progresses according to plan
2008 2009 2010
Organization – a unified team of Directors
Plan to optimize costs
Beginning of the integration: GBM, Business and Aymoré / Olé
Design of the strategic plan for technology and operations
Integration of Service’s Central
Plan to optimize distribution of employees in buildings
Operational and Technological Integration
Integration of systems SAP, People Soft (human resources) and Contact Center
Integration of Credit Card Business Unification of front-office systems of the agencies / Interoperability
Corporate Intranet
Management of Purchasing and Payments in Real
Law Incorporation
Roll-out for the agencies -unification of the Network
Unification of the Call Center, Internet and Cash Management
Implementation of the process of convergence
14Our greatest strength in integration: the complementarily ...
Agencies Network focused on
South and Southeast
Strong results in credit cards,
insurance and pay roll loans
Focus on middle-income
segments and public employees
International Bank, innovative and
robust
Agencies Network with significant
presence in the Northeast
Strong results in credit and
personal finance
Focus on high-income segments,
and Pymes
Tradition in relationship and client
satisfaction
15
... In ATMs and agencies
Drawing from current account and savings;
Referral to extract * and balance of current account and savings;
Payment of accounts such as water, electricity and telephone;
Payment of accounts from Santander and Real (including Aymoré) which term has already expired
and payment of accounts to expire from all the other Banks
... In the electronic channels (Internet Banking, Superlinha and Disque Real) e bank correspondent;
Payment of accounts from Santander, Real (including Aymoré) which term has already expired and
payment of accounts to expire from all the other Banks
... bringing comfort and a wide network of service
*Referral of extract is available only in ATMs
Closer …
Practicable
... to perform, in a better way, the following transactions ... … Stronger
With the main transaction already connected, we offer to more than 9 million customers a larger network of service and agencies ...
2,086 branches18,194 ATMs
1,515 mini branches
16
Global model of relationship (MRG)
Strategy – Well defined segmentation
Consolidate and deepen the relationship with customers. Risk Management. Industry vision / sectorRegional coverage with limited sector specialization and teams distributed in platforms
High income > R$ 4,000 Medium income between R$1,200 -R$ 4.000Low income < R$ 1,200
Business I R$ 0.5 MM - R$ 5 MM Business II R$ 5 MM - R$ 30 MMCorp. + Shareholders until R$ 0.5 MM
Retail+9 millions
actives customer account¹
Understand the need of our customers to expand the provision of services and innovative products. Managers specialized and differentiated places (branches and Van Gogh).
Specifics models for channels of serviceBusiness
Individuals
SEGMENTATION COMERCIAL PLANS
GB&M> 700 groups
Companies
Revenues between :R$ 30MM - R$ 250MM Differentiated service with regional
platforms, supporting the growth of the customer across the country
Revenues > R$ 250 MMCorporate
650groups
Middle3.900
groups
17Strategy in products
Different strategies for different products…
Profitable growth Profitability
Mar
ket
Santander’s positioning
Pension Mortgage
Credit Cards
Insurance
Deposits
“Retail” Funds
Financing
Payroll Loans
Using best local
practices…
... and internationalKnow-how
Small participationMarket
-D
evel
opin
g m
atur
e
+
- Leadership +
18
11,280
10,708
mar/08 mar/09
3,1142,872
mar/08 mar/09
2,248
3,162
mar/08 mar/09
2,9582,364
mar/08 mar/09
Strategy in Individuals products
Payroll LoansVolume (US$ MM)
AutoVolume (US$ MM)
Volume (US$ MM) Volume (US$ MM)
… keep growing in a consistent way
8%
25%
5%
41%
Credit Cards Mortgage
19
63.161.757.7
53.652.2
Mar. 08 Jun. 08 Sep. 08 Dec. 08 Mar. 09
US$ Billion (Constant FX Rate)
31.03.09US$ Bi
31.03.08US$ Bi
Y-o-YVariation,%
Individual 17.6
14.4
3.2
Aymoré¹ 10.5 10.0 4.8%
9.7
8.4
46.1
16.9
63.1
19.7%14.7
Consumer + Cards 12.4 15.9%
SMES 7.9 22.1%
Companies 7.7 8.6%
Retail 40.3 14.3%
GB&M² 11.9 42.2%
Mortgage 2.2 40.6%
Total* 52.2 20.7%
1.Financing2.Includes Banca Institucional. Global Banking & Markets
Business: Loans dynamics
Commercial banks grows 14% driven by SME increase of 22% and 20% in Individuals
Volume
21%
(*) Does not include the operations OBCA (Off-shore Center Amsterdam). Considering these operations would be growth of 29.9%
20
31.03.09 US$ Bi
31.03.08US$ Bi
Y-o-YVariation,%
14.2
38.5
34.8
13.2
87.5
28.7
7.7%
34.3%
Mutal Funds2 40.8 -14.6%
5.9%82.6
Demand¹
Time
Total
1. Includes Savings 2. Refer only to funds managed by Asset Management.
Business: Savings dynamics
Slower pace of growth in savings impacted by Mutual Funds
US$ Billion (Constant FX Rate)
Funds
52.753.452.349.941.8
34.835.936.939.840.7
Mar. 08 Jun. 08 Sep. 08 Dec. 08 Mar. 09
6%
Total Deposits
82.689.7 89.3 89.3 87.5
21Business: Market Share
Source: Brazilian Central Bank and ANBID. 1 Include leasing.
Market Share Share (%)Mar/09
14.0%
14.8%
9.1%
15.5%
21.0%
9.9%
13.4%
10.8%
7.6%
Total Unrestricted Loans¹
- Unrestricted Individual Loans
- Payroll Loans
- - Auto Loans¹
- Personal Loans
- Credit Card
Deposits
Mutual Funds
- Unrestricted Corporate Loans
22Conclusions
A wide distribution network and strong customer base (critical mass)
Strategy and customer management, for segments with value and
proposals for products and defined
Rate of growth of business in line with our direction to grow with
profitability and greater selectivity
Change of mix, with greater concentration of retail credit
We are moving in a sustainable way to build the best bank in Brazil
23Table of Contents
Businesses and Strategies 1Q09
Macroeconomic Scenario and Financial System
Results 1Q09
24
2,2102,3012,0191,9341,767
-129
6512622392
1Q08 2Q08 3Q08 4Q08 1Q09
Customers No Customers
1Q09 1Q08 Var09/08,%
Customers 2,210
92
2,302
25.1%
Non Customers
1,767
223 -58.7%
Net interest income 1,990 15.6%
Interest Rate (average) - Selic
Net Interest Income rise by 16% in the year. Quarter highlight to the net interest income from customers
Results: Net Interest Income
US$ Million (Constant FX Rate)
16%
12.09% 13.39%11.18% 13.66% 11.71%
1,9902,302
2,1722,060 2,084
25
1.11.31.31.21.3
0.91.11.01.01.1
1Q08 2Q08 3Q08 4Q08 1Q09
15.915.615.015.215.5
12.012.011.912.112.2
1Q08 2Q08 3Q08 4Q08 1Q09
Deposits Spread, %
Results: Spreads
Funding spreads following interest reduction trend. Increase in credit spreads impacted by higher profitability products growth
Loans Spread, %
Retail
Total Loans
Retail
Total Deposits
26Results: Net Fees
1Q09 1Q08
193 262
88
71
88
49
148
706
73
Credit Cards 75 5.8%
Values¹ 40 -18.2%
Others² 217 46.6%
Total 697 -1.4%
Insurance 99 12.4%
Var09/08,%
Current Account -26.3%
Mutual Funds -16.4%
1. Securities brokerage, placement and custody services. 2. Includes pensions, cash, foreign trade (comex) and the Credit Limit Availability Commission
706 661719 697 697
1Q08 2Q08 3Q08 4Q08 1Q09
Net Fees
Negative impact on commissions due to the new tariffs regulations and investment funds drop
US$ Million (Constant FX Rate)
-1%
27
706 661 719697109 35
-42
2,210 2,301 2,019 1,934 1,767
697134 97
1Q08 2Q08 3Q08 4Q08 1Q09
Gain (loss) on Financial TransactionsNet Fees + Insurance ActivityNet Customers Interest Income
Results: Gross Customer Operating Income
1Q09 1Q08
2,210 1,767
706
109
2,582
697
Gain (loss) on Financial Transactions
97 -11.0%
Gross Customer Operating Income 3,004 16.3%
Var 09/08,%
Net Customers Interest Income 25.1%
Net Fees + Insurance Activity -1.4%
The Gross Customer Operating Income activity rise by 16% in 12 months, due to the commercial growth
US$ Million (Constant FX Rate)
16%
3,0042,630 2,872 2,956
2,582
28Results: Gain (loss) on Financial Transactions
257
79
153
194
50
1Q08 2Q08 3Q08 4Q08 1Q09
ROF increases in 1Q09 by improved results in the treasury
US$ Million (Constant FX Rate)
1Q09 1Q08Var
09/08,%
Gain (loss) on Financial Transactions 257 194 32.6%
Gain (loss) on Financial Transactions with Customers
97 109 -11.0%
33%
29
86 86 96 97105
1,1581,2991,2491,2231,211
1Q08 2Q08 3Q08 4Q08 1Q09
Administrative Expenses Amortization
Results: General Administrative Expenses and Amortization
1Q091Q08 Var
09/08,%
Administrative Expenses 1,158
105
1,264
-4.3%
Amortization
1,211
86
Total 1,297
22.5%
-2.5%
Business expansion strategy having expenses under control
US$ Million (Constant FX Rate)
-3%
1,2641,297 1,309 1,345 1,396
30Results: Operating Income
1.616 1.568 1.531 1.523
2.048
1Q08 2Q08 3Q08 4Q08 1Q09
Net operating income
1T091T08 Var
09/08,%
Net Interest Income + Fees 2,998
257
-1,264
57
2,048
11.2%2,697
Gains (losses) on Financial Transactions 194 32.6%
Other Operating Income 22 156.0%
Net operating income 1,616 26.8%
Adm. Expenses + Amortization -2.5%-1,297
Net Operating Income increase is driven by revenue growth and expenses under control
US$ Million (Constant FX Rate)
27%
31
1,1581,2991,211
2,9982,8692,697
1Q08 4Q08 1Q09
Adm. ExpensesGross Revenue
Gross Revenue¹ and Adm. Expenses²
US$ Million (Constant FX Rate)
Results: Gross Revenue vs Expenses
1.Gross Revenue= Net Interest Income + Net Fees + Insurance Activity2.Total Administrative Expenses excludes amortizations
Revenues increase and expenses under control
Var. 1Q09 vs. 1Q08 (%)
11%
-4%
15 p.p.2.2 X 2.2 X 2.6 X
32
635 694 730 799991
-95
18
-71-147-120
1Q08 2Q08 3Q08 4Q08 1Q09
Provision NPL and CoverageUS$ Million (Constant FX Rate)
Results: Provision and Loan Quality
Provisions have followed the change in portfolio mix
Generic + Country RiskSpecific
122.9 106.8
1Q08 1Q09
NPL Coverage
3.2%
3.7%
488 574 635818
920
33
524 522575575
446
1Q08 2Q08 3Q08 4Q08 1Q09
1Q09 1Q08
Income before taxes 913 934
-358
575
38.4%
-2.2%
-Tax on profit -338 -5.7%
Net Income 575 0%
Tax Rate % 37.0% -1.4%
Var 09/08,%
Results: Net Income
Net Income of US$ 575 MM in 1Q09
US$ Million (Constant FX Rate)
34
38,244,5
1Q08 1Q09
Efficiency *,% Coverage Fees Over Expenses¹, % ROE, %
Results: Indicators
Better coverage fees over expenses due to strong expenses control
60,258,3
1Q08 1Q09
25,9 24,7
1Q08 1Q09
630 b.p.
190 b.p.
120 b.p.
*) Includes Amortization1. Fees Coverage over Expenses (Fees/ Expenses)
35
ANEXOS
Results
Quarterly Results
Balance Sheet
36ResultsSpanish GAAP
US$ million. Constant currency* Variation
Q1 09 Q1 08 Amount %
Net interest income 2,302 1,990 311 15.6
Net fees 697 706 (10) (1.4)
Gains (losses) on financial transactions 257 194 63 32.6
Other operating income** 57 22 35 156.0Gross income 3,312 2,913 399 13.7
Operating expenses (1,264) (1,297) 33 (2.5)
General administrative expenses (1,158) (1,211) 52 (4.3)
Personnel (592) (618) 27 (4.3)
Other general administrative expenses (567) (592) 26 (4.3)
Depreciation and amortisation (105) (86) (19) 22.5Net operating income 2,048 1,616 433 26.8
Net loan-loss provisions (920) (488) (431) 88.4
Other income (216) (194) (22) 11.2Profit before taxes 913 934 (21) (2.2)
Tax on profit (338) (358) 20 (5.7)Profit from continuing operations 575 575 (0) (0.1)
Net profit from discontinued operations — — — —Consolidated profit 575 575 (0) (0.1)
Minority interests 7 12 (5) (39.2)Attributable profit to the Group 568 563 4 0.8
* As of Q1'09** Including dividends, income from equity-accounted method and other operating income/expenses
37Quarterly Results Spanish GAAP
US$ million. Constant currency*Q1 08 Q2 08 Q3 08 Q4 08 Q1 09
Net interest income 1,990 2,060 2,084 2,172 2,302
Net fees 706 661 719 697 697
Gains (losses) on financial transactions 194 153 79 50 257
Other operating income** 22 3 (7) (0) 57Gross income 2,913 2,877 2,876 2,919 3,312
Operating expenses (1,297) (1,309) (1,345) (1,396) (1,264)
General administrative expenses (1,211) (1,223) (1,249) (1,299) (1,158)
Personnel (618) (628) (632) (643) (592)
Other general administrative expenses (592) (595) (617) (656) (567)
Depreciation and amortisation (86) (86) (96) (97) (105)Net operating income 1,616 1,568 1,531 1,523 2,048
Net loan-loss provisions (488) (574) (635) (818) (920)
Other income (194) (212) (112) (196) (216)Profit before taxes 934 783 784 509 913
Tax on profit (358) (259) (262) (63) (338)Profit from continuing operations 575 524 522 446 575
Net profit from discontinued operations — — — — —Consolidated profit 575 524 522 446 575
Minority interests 12 11 10 7 7Attributable profit to the Group 563 513 513 439 568
* As of Q1'09
** Including dividends, income from equity-accounted method and other operating income/expenses
38Balance SheetSpanish GAAP
US$ million. Constant currency* Variation
31.03.09 31.03.08 Amount %
Loans and credits** 66,592 51,281 15,311 29.9
Trading portfolio (w/o loans) 11,082 10,272 810 7.9
Available-for-sale financial assets 13,209 10,950 2,258 20.6
Due from credit institutions** 14,220 10,847 3,373 31.1
Intangible assets and property and equipment 2,871 1,501 1,370 91.3
Other assets 22,318 22,148 170 0.8Total assets/liabilities & shareholders' equity 130,292 107,000 23,292 21.8
Customer deposits** 67,572 55,368 12,204 22.0
Marketable debt securities** 4,978 2,783 2,195 78.9
Subordinated debt 4,073 2,780 1,293 46.5
Insurance liabilities 5,341 3,404 1,937 56.9
Due to credit institutions** 22,592 12,517 10,075 80.5
Other liabilities 15,332 21,240 (5,909) (27.8)
Shareholders' equity 10,405 8,908 1,497 16.8Off-balance-sheet funds 35,368 41,001 (5,633) (13.7)
Mutual funds 32,657 39,867 (7,210) (18.1)
Pension funds — — — —
Managed portfolios 2,386 1,057 1,328 125.6
Savings-insurance policies 326 76 249 326.2Customer funds under management 111,991 101,932 10,059 9.9
* As of 31.03.09
** Includes all stock of concept classified in the balance sheet
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