1st quarter 2013 irem newsletter

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Instute of Real Estate Management www.iremoregon.org Page -1- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edion OREGON-COLUMBIA RIVER CHAPTER NO. 29 A real estate-focused publication from your Chapter No. 29 of the Institute of Real Estate Management 901 ne glisan street | portland, or | 97232 503.228.0002 phone | 503.228.3169 fax www.iremoregon.org website www.irem.org national website “InFocusNewsletter [email protected]

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Page 1: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -1- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

OR E G O N - C OL U M B IA R I VE R C HA P TE R N O. 2 9

A real estate-focused publication from your Chapter No. 29 of the

Institute of Real Estate Management

901 ne glisan street | portland, or | 97232 503.228.0002 phone | 503.228.3169 fax www.iremoregon.org website www.irem.org national website

“InFocus”

Newsletter

[email protected]

Page 2: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -2- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

Industry News & Notes

3 President’s Message 2013 Education Watch

4 Friends of IREM Your Chapter Volunteers

5 Member Spotlight - New

CPM Swear-In Committee Reports

6 Fair Housing

7 2012 Events from the Paparazzi!

8 2012 Inaugural Gala and Awards Dinner

9 FRESH!

10 Ethics Case Studies

11 New Chapter No. 29 Association Executive

New Members

12 Hot Tips

13 Scholarships!

in this

Issue…..

Inside Oregon-Columbia River Chapter No. 29

2012 Honors

& Awards

Retired Firefighter, Bill Boyle, presents tips on Fire Life Safety at the

January 2013

Membership Luncheon

Courses you need for your Certification!

Special report by: Joe Becker, Education &

Outreach Specialist

Page 3: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -3- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

Dear IREM® Members and Friends, Welcome to 2013! It is an honor to serve my colleagues and the entire membership. It is going to be an exciting year and a rewarding experience. The

Executive Council, Committee Chairs, Co-Chairs, Friends of IREM and all of our other volunteers have pledged their support to our Chapter. I appreciate their commitment and look forward to collaborating with them to offer educational workshops, informative programs and implementing new ideas.

This year our Chapter will focus on the quality of services to our members. Specifically, we will be working hard to promote IREM as valuable organization to be associated with – as a member or partner. For example, our volunteers worked on FRESH, a joint event with other real estate organizations to promote networking and collaboration with our peers. This new event was organized by the young professionals of IREM, ICSC, ULI, BOMA, NAIOP and CREW. What a success! With almost

300 attendees we expect it to expand our outreach to other organizations.

Another part of the Quality of Service focus will be feedback from our members. We recently sent out a survey via email asking for your input on a variety of topics. Please take a moment to complete this survey. Your opinion matters to me and I look forward to reviewing and sharing the results of the survey with you. We have a busy year and are planning to add as much value to your membership as possible.

Thanks again to our volunteers and Friends of IREM. Their contributions add tremendous value to our Chapter. I look forward to seeing you at one of our events. Please feel free to contact me if you have any questions, suggestions or comments.

InFocus Newsletter

Welcome: to our new, on-line edition of the InFocus Newsletter! We hope that you enjoy our new look, while gaining valuable knowledge about our industry and what’s happening inside (and outside) of our Chapter.

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

EDUCATION WATCH 2013 Do you know someone who might benefit from IREM’s education? Our regional education schedule is specifically designed to provide most IREM credentialing courses each year in Oregon, Washington, Idaho or even Anchorage, Alaska! Check out our 2013 line-up:

OREGON WASHINGTON IDAHO ALASKA

MKL 406 4/22 - 4/23 MKL 405 2/11 - 2/12 ETH 800 - April RES 201 - May

ETH 800 4/24 HRS 402 2/13 - 2/14 RES 201 - October ETH 800 - September

HRS 402 4/25 - 4/26 RES 201 3/14 - 3/16 and 3/21 - 3/23

MPSA 6/3 - 6/7 MNT 402 4/15 - 4/16

RES 201 8/19 - 8/23 FIN 402 4/17 - 4/18

ASM 10/7 - 10/11 ASM 5/6 - 5/10

SFH 201 6/12

ETH 800 9/12

MPSA 11/4 - 11/8

Page 4: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -4- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

In need of a great service provider? Check

out our Friends of IREM®, recommended by

your very own colleagues! A HUGE thanks to

all our FRIENDS for a successful 2012!

YOUR 2013 CHAPTER

VOLUNTEERS

CHAPTER OFFICERS

PRESIDENT Christina DuCote’, CPM®

PRESIDENT-ELECT Cammie Allie, CPM®

VICE-PRESIDENT OF FINANCE

Stephanie MacPherson, CPM®

VICE PRESIDENT OF MEMBERSHIP

Kimberly Fuhrer, CPM®

VICE PRESIDENT OF COMMUNICATIONS

Jocelyn Burmester, CPMC®

VICE PRESIDENT OF EDUCATION

Kathi Pearce, CPM®

ARM CHAIR Tammy Mills, ARM®

1ST MEMBER AT LARGE Kathi Pearce, CPM®

2ND MEMBER AT LARGE Chad Rheingold, CPM®

3RD MEMBER AT LARGE Julie L. Muir, CPM®

COMMITTEE CHAIRS

CANDIDATE MENTOR Traci McCauley, CPM®

COMMUNITY SERVICE Andrea Wagner, ARM®

FORECAST BREAKFAST Jennifer Gerritz, CPM®

FRIENDS OF IREM Monique Clouser, CPM®

GOLF TOURNAMENT Kimberly Fuhrer, CPM®

IAE LIAISON Kathi Pearce, CPM®

INAUGURAL DINNER Cammie Allie, CPM®

INCOME/EXPENSE Cary Morris, CPMC®

IYP CO-CHAIR Jocelyn Burmester, CPMC®

IYP CO-CHAIR Lauren Alkire

LEGISLATIVE Dyann Hamilton, CPM®

NATIONAL LIAISON Ben Wickham, CPM®

NEWSLETTER Carmella Jaskiewicz, CPMC®

PROGRAMS AVAILABLE!!

SCHOLARSHIPS Troy Rappold, CPM®

Allied Waste Services

JR Johnson, Inc.

Perlo Construction

Apartment Guide

Kennedy Restoration

Raindrop Supply/ Expresso

Building Srv.

apartments .com

Landgraphics ServiceMaster Solutions

Aspen Ridge Property Services

Lovett Services

Snyder Roofing &

Sheet Metal

Benge Industries

Metro Multi-Family Hous-

ing Assoc.

Squires Electric, Inc.

Cantel Sweeping

Millennium Building Services

The Brickman Group

Centric Elevator

Mt. Hood Window

Coverings

The Oregonian

Columbia Roofing &

Sheet Metal

National Maintenance Contractors

Township-United

Building Services

First Response, Inc.

Oregon Refuse & Recycling

Assoc.

USI Northwest

Five Star Signs, Inc.

Oregon-Aire, Inc.

Walter E. Nelson

Company

Har-Bro West, Inc.

Pacific Landscape

Management

Western States Fire Protection Company

Hunt Painting Company

Pavement Maintenance

Applications are being accepted for our 2013 Friends of IREM Program. Contact the Chapter

office at [email protected] for more information!

Page 5: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -5- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

Committee Reports

At the January, 2013 membership luncheon, Tillman Richter was the first CPM to be sworn in for 2013. Tillman has been managing Duck's Village since the spring of 2010 and has over 20

years of extensive property management experience in the Portland-Metropolitan area. He has supplemented his career with continual education and been awarded numerous housing industry accreditations. Tillman is a graduate of the University of Oregon and returning to Eugene has been a wonderful experience for his family. “Eugene is not just a great college town but a great community in general.” says Tillman. He is excited to have accomplished his CPM goal and looks forward to more involvement in IREM. “Go Ducks!”

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

By: Kathi Pearce, CPM®

By: Monique Clouser, CPM®

Our Friends of IREM Program is off to a great start! We have 10 Friends that have renewed from 2012 as of this edition and we are pleased to welcome three new Friends so far in 2013: Let’s welcome: ABM Janitorial, PG Long Floor Covering and TerraFirma to our coveted Friends of IREMfamily! For more information about our Friends of IREM program, please contact me at [email protected] or the Chapter office at [email protected] or 503.228.0002.

Our education schedule is jam-packed full of courses needed to earn your designation… or just some continuing education credits for those seasoned professionals! You can obtain all of your education in 2013, right in our very own region! From RES201 to the toughest financial courses … look no further than the beautiful Pacific Northwest! Our Instructors in 2013 include:

All of our courses will be held at the IREM office at 901 NE Glisan Street except for the Capstone courses which will be held at Montgomery Park at 2701 NW Vaughn Street. Spread the word about IREM’s education - the most trusted source for real estate management education in the industry!

Member Spotlight New CPM Tillman Richter, CPM®

“PG Long is the most trusted floor-covering provider in Oregon and SW Washington for the multi-family housing industry. From the southern Willamette Valley to Longview, apartment managers, management companies and property owners have relied on PG Long’s unrivaled commitment to superior quality, competitive pricing and diligent customer service for over 20 years.”

“ABM is one of the largest facility management services providers in the U.S. We offer state-of-the-art, dependable building maintenance services cost effec-tively. Our substantial base of long-term clients demonstrates the importance that we place on building enduring relationships.”

MKL-406C Enis Hartz

HRS402 Julie L. Muir

ETH800 Julie L. Muir

Capstone Fred Prassas

RES201 Michael Marchese

ASM Tract Bob Demson

Page 6: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -6- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

Following are excerpts of an article by Nadeen Green, an attorney who has spoken on fair housing topics to residential rental audiences across the country since the Fair Housing Amendments Act’s inception in 1989.

Here at the Fair Housing Council (FHCO) we make ourselves available to those who feel their fair housing rights have been violated, as well as to those with fair housing questions, including housing providers! If you have a question about your rights or

responsibilities under federal, state and local fair housing laws, please visit us at www.FHCO.org or call our free Hotline at 800/424-3247 Ext. 2. How can iguanas, "hellos" and food stamps put you at risk? You have likely been to fair housing programs or have read articles that dealt with the important topics of race, color, disability, children, national origin, sex and religion. (And if that is not the case and you have any role or job in the housing industry, then stop reading this article now - not an easy statement for any author to make - and find a class on fair housing basics pronto.) Through state laws and local ordinances, as well as through court cases, the civil rights of the Fair Housing Act continue to expand or are clarified:

“...a service animal is not a pet .” You must make reasonable accommodations for people who have a service animal. Not all service animals are dogs and cats. And those that are dogs may be providing assistance you never even thought of. From real cases or in the news, service animals that take us beyond the guide dog for the blind, or the cat for depression, include the following: o Service Dogs for diabetics (sensing blood-sugar changes);

o Service Dogs for FAS (fetal alcohol syndrome-calming effect); o Miniature Horses (as guide animals for the blind); this author has had two students in class that had guide horses at their communities; o An iguana assisting with depression.

For cleaning up Service Animal “messes”… answers can be found in the Federal Register, Vol. 73, No. 208, Monday, October 27, 2008 at page 63836. "… a housing provider may establish reasonable rules in lease provisions requiring a person with a disability to pick up and dispose of his or her assistance animal's waste." Visit ServiceDogCentral.org to help you keep current on service dog issues.

If your community participates in the Project Based Section 8 program or if you receive HOME or CDBG funds, you are supposed to be compliant with HUD's Limited English Proficiency (LEP) guidelines. You can read up on the subject at www.FHCO.org/lep.htm. Boy Meets Girl (Or Boy Meets Boy, or Girl Meets Boy, or Girl Meets Girl). No matter the combination, such a scenario can

lead to charges of sexual harassment. Why is this a fair housing topic? Because the victims of sexual harassment are

chosen based on their gender, and gender is protected under the FHA. Many of the issues arise with maintenance personnel (who may be perpetrators or, as is often the case, victims of sexual harassment). Policies? Should your employees be allowed to socialize or date residents? And while the topic here is sexual harassment, dating and socializing can lead to other fair housing issues if they lead to disparate treatment in the rental environment (such as the upset African American resident who feels that the maintenance man responds more promptly to her neighbor whom he is dating and who is white). Know the risks of such dating and socializing, know your tolerance for risk, and create your policies accordingly. MySpace and Facebook. Social media marketing is a form of advertising and there are fair housing considerations. Here are a few things for you to consider: o Use the EHO logo: this is advertising! o Watch what you say: the same words that were taboo in print and online are still taboo in social media. o Watch who says it: diversity of spokespersons should be your goal. o Watch who you show: white-only advertising has been a sin since 1968; the days of Barbie® and Ken are long over. o Weigh your control of your social media site: more control can mean more fair housing liability.

Should food stamps be counted toward income for rent qualification? The answer is "maybe." If your community is located in an area that has a source of income protection (this is the case across Oregon), there is the possibility that food stamps would be considered income. Would this be necessary as a reasonable accommodation if the recipient is getting food stamps based on disability? And finally, the philosophical question of "why not" count them? Fair housing laws will continue to expand and will often be interpreted very broadly to protect the civil rights of those who live with you or wish to do so. You owe it to them and to yourself to always be aware of and in compliance with those laws that assure equal housing opportunity. At the Fair Housing Council we offer detailed information about federal and state protected classes at www.FHCO.org. To check for local protections in the area you live, work or own property visit www.FHCO.org/pdfs/matrix_ore.pdf or www.FHCO.org/pdfs/matrix_wash.pdf. And, as always, if you have fair housing questions, visit our site or call our free Hotline at 800/424-3247 Ext. 2. The Fair Housing Council is a nonprofit serving the state of Oregon and SW Washington. Sign up for our free newsletter at FHCO.org. The information contained in this article is not to be considered

legal advice, and the author and For Rent Media Solutions strongly suggest that you consult with your own counsel as to any fair housing questions or problems you may have. Questions about your rights and responsibilities under fair housing laws? Contact Diane Hess, Education Director at [email protected] or 800/424-3247 Ext. 108.

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

Special Report Fair Housing Is Not All Black & White

By: Jo Becker, Education/Outreach Specialist, Fair Housing Council of Oregon

Page 7: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -7- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

Success in 2012!!

IREM In Wonderland (more like that Sizzle-land in 90 degree heat)! The day was full of fun and camaraderie!

Our “QUEEN” Golf-Chair Kimberly Fuhrer on the left, with other IREM guests ready for a Mad Hatter tea party!

Paparazzi...

President-Elect, Christina DuCoté and 2012 Chapter President,

Kathi Pearce. Leadership serving

our community!

26th ANNUAL IREM FORECAST BREAKFAST

Oregon Convention Center December 2012

NETWORKING EVENT Raccoon Lodge September 2012

New CPMs Brett Shockey and Lynn Purdy - CONGRATULATIONS!

A warm welcome to our new CPMs!

ANNUAL BBQ & CHARITY AUCTION Columbia River Yacht Club

June 2012

CONGRATULATIONS! New ARMs Andrea Wagner, Nicholas Yuva, Laura Schaefer and Christopher Sonsteng.

From Left to Right: The luau welcoming committee! Gina Linstrom, Christina DuCoté, Ronda Butler, Julie Muir and Kathi Pearce.

The delectable menu from Gina’s Catering!

Congratulations to our new ARM,

Martin Rebhalm.

Welcome our new Friend of IREM, Joe Squires with Squires Electric.

Peter May from Pacific Landscape Management - In the Luau Spirit!

Brian Benedict and Peter May of Pacific Landscape Management with President-Elect, Christina DuCoté.

ANNUAL FRIENDS OF IREM APPRECIATION EVENT

MacTarnahan’s Taproom September 2012

Some of the wonderful auction items benefiting JOIN!

IREM Oregon-Columbia River Chapter No. 29 is proud to have raised $3,634 in 2012 for JOIN - thanks to the generous donations of our Members and Friends of IREM... ANOTHER PROUD accomplishment for our Chapter! For more ways you can help, visit joinpdx.com.

2nd ANNUAL FUNDRAISER PAR-3 GOLF TOURNAMENT

McMenamins Edgefield August 2012

Special THANKS to all of our Forecast Breakfast guests who donated outerwear for Oregon’s Fos-ter Children. Collectively, we donated over 1,500 pieces of clothing for this worthwhile cause! An-other successful venture for Chapter #29!

Page 8: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -8- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

Pictured from Left to Right: Yuli Solistio, Jennifer Gerritz, IREM Regional Vice President-Mindy Gronbeck from Boise Idaho, Chapter President-Kathi Pearce, IREM National Senior Vice President-Julie Muir and Will Harris-JOIN.

2012 ARM of the Year

Andrea Wagner

Julie Muir presenting President Kathi Pearce her

Past President’s

Plaque

2012 FRIEND OF IREM,

Friend of the Year

Lovett Services Mike Sminia

2012 FRIEND OF IREM

Sponsor of the Year

Raindrop Supply/Expresso Building Services Neal Humphrey

2012 FRIEND

Volunteer of the Year

Aaron Sawyer of Lovett Services

Pictured from Left to Right: Ronda Butler of Raindrop Supply, Bill Sparks of Millennium Building Services and Albert Bernal of Millennium Building Services

2012 CPM Candidate

of the Year

Jocelyn Burmester

Pictured from Left to Right: Jocelyn Burmester, Laurie Watts, Lauren Alkire, Chad Rheingold, Mike Greeninger

2012 ARM of the Year

Pictured from Left to Right: IREM RVP-Mindy Gronebeck, swearing in the 2013 Executive Council Members: Cammie Allie-President-Elect, Stephanie MacPherson-VP Finance, Kimberly Fuhrer-VP Membership, Kathi Pearce-VP Education, Jocelyn Burmester-VP Communications, Tammy Mills-ARM Chair, Chad Rheingold-2nd Member-at-Large, Julie Muir-3rd Member-at-Large. Not Pictured: Christina DuCoté-2013 Chapter President.

Pictured from Left to Right: Natsumi Shakhman, Stephanie MacPherson, Traci McCauley, Nutan Engels and Susan Stratton

2012 CPM of the Year

Troy Rappold

Not Pictured: 2012 CPM of the Year, Christina DuCoté

2012 Volunteers

—And–

Congratulations to our

2012 Award Winners

and 2013 Executive

Council!

Paparazzi continued...

2012 Past President

of the Year

Julie L. Muir

Page 9: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -9- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

First Real Estate Social Hour

The First Annual FRESH Event was held on January 31 at Union/

Pine with an exceptional turnout of 290 attendees! FRESH was

founded by the young leaders of IREM, BOMA, CREW, ICSC,

NAIOP and ULI with the purpose of bringing together the young

professionals of these organizations to form lasting relationships.

This event will take place every January with the hopes of

seeing “FRESH” new faces within these respective business

organizations.

For more information about FRESH, please contact our IREM’s

IYP Co-Chairs, Jocelyn Burmester at [email protected] or Lauren Alkire at

[email protected].

BROUGHT TO YOU BY:

Page 10: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -10- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

Behind the Ethics Curtain... Ever wonder what types of ethics complaints are filed? Here are some real life cases, straight from behind the ethics curtain….

“Members of IREM are obliged to uphold the IREM Code of Professional Ethics, thus, conducting their professional activities in accordance with the Code. The Code protects the public, promotes competition, reflects contemporary business practices and sends a powerful message to the marketplace that IREM Members act ethically regardless of their credential or member-ship type. IREM actively enforces the Code – violations are processed within a defined structure including an established peer review process which may result in disciplinary actions.”

CASE FILE #1: A complainant charged an Associate member with mismanagement of assets and lack of loyalty to her employer. The Associate member managed out-of-state rental property for the Complainant. The Complainant alleged she spent nearly $20,000 in repairs to her properties due to the property manager’s lack of diligence. The Board voted to investigate and will ask the Complainant for a copy of the management agreement.

CASE FILE #2: A tenant of an apartment building stated that an ARM® member revealed private information, including the Complainant’s salary, to other tenants and prevented her access to a handicapped parking spot. The Board concluded the complaint was a series of he

said/she said allegations and dismissed it as the issues raised were not ethical violations.

CASE FILE #3: A CPM® charged a second CPM® with violating the Pledge and Article 5, Relations with Other Members of the Profession. The CPM® making the complaint alleged the CPM® misled the owner of a building he managed into releasing proprietary financial information. The Board voted to forward the matter for hearing by the Ethics Hearing and Discipline Board. “IREM was formed in 1933 by representatives of real estate firms whose primary concern was the financial responsibility of those who were managing property for others. Each founding member firm was required to follow certain ethical standards of practice – specifically, each firm agreed to avoid commingling funds, to carry a fidelity bond for employees who handled money and to refrain from reaping financial benefit from the use of a client's funds without full disclosure. These same IREM principles still stand today!”

Page 11: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -11- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

NEW 2012 ARMs

Christopher Songsteng

Duane Jorda

Nicholas Yuva

Andrea Wagner

Erik Jarvey

Laura Schaefer

Martin Rebhalm

Joshua Preston

Aubree Young

Quin Trick

Kelly Paine

Adrian Posey

New IREM

Members - 2012

Congratulations and welcome to the IREM Family!

NEW 2012 CPMs

Phillip Hackworth

Lynn Purdy

Brett Shockey

Benjamin Crane

Tillman Richter

NEW 2012 ASSOCIATES

Nicole Smith

Jeffry Stiles

Melanie Adrian

Erlin Taylor

Tracey Ritchie

Wilma Bryant

Laura Cato-Hundtoft

Jenny Erhardt

Victoria Cooper

Brianna Inico

NEW 2012 CPM CANDIDATES

Edward Mathews

Nicholas Cook

Jason Pulse

Carmella Jaskiewicz-Byers

Kelly Gray

Jody Norlander

Michele Schiffer

Mendell Gosnell

Kelly Paine

Kriste Martinez

Lisa Ezell-Rummel

Susan Gray

New to the Chapter

Page 12: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -12- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

Hot Tips...

OR EGO N -CO LU M BI A R I VE R C H APT ER N O. 2 9

Fire Life Safety Presentation by Bill Boyle, Retired Firefighter

Membership Luncheon, January 2013

Retired firefighter, Bill Boyle, was the guest speaker at the January Membership Luncheon. Bill offered insight into common practices and responses to fire and emergency situations. Below are some of the highlights from his presentation. Develop a plan. Whether it is for the home or office, planning in advance is important. Also,

practice “the plan”. This will help you identify an areas of improvement that are needed. For fire safety at home , encourage children to participate and make it fun!

Know your fire extinguisher. Inspect and test your fire extinguisher regularly. It is important that the extinguisher is fully-charged and operable. For property managers, check your district for maintenance requirements. Some maintenance can be done “in house” for a lower cost than hiring a vendor.

Understand your environment. Closed doors can act as barriers to fires and heat rises so use extreme caution if you are checking a door. Audible alarms act as a warning but be mindful that studies have shown that young children often sleep through alarms.

The Tualatin Valley Fire & Rescue has a user friendly website with a significant amount of information.

Visit www.tvfr.com.

Winter Maintenance Slip Ups: 6 Ways to Avoid Liability

KNOW THE CODES. Be knowledgeable of the codes and ordinances that affect winter property maintenance at the sites for which you are responsible. Winter property maintenance is a seasonal requirement of property management that is likely governed by adopted ordinances and codes. Whether done in-house or contracted out, make sure those handling the work are aware of these requirements.

REPUTATION MATTERS. If winter property maintenance is contracted, hire a reputable contractor with experience, capabilities and personnel to respond to the varied winter conditions that can be expected in your area.

CHECK PROBLEMS THAT COULD SNOWBALL. Identify and address existing physical conditions that may affect winter property maintenance, such as roof and site drainage that may run onto walkway areas and surface deficiencies. While drainage discharge typically doesn’t mean much during the warmer months, during periods of freezing weather this drainage will freeze, creating icy conditions. Surface deficiencies may become covered by snow, making them difficult for pedestrians to see.

DOCUMENT AND COMMUNICATE. Clearly document your expectations regarding the timing, extent and quality of your work along with the responsibilities of the parties in any winter property maintenance agreement. Particular consideration should be given to identifying who is responsible for follow up inspections. This will avoid unnecessary misunderstandings later, should someone get injured. Many winter injuries are caused by icing due to ice melting and refreezing, not the initial clearing work.

STORE SNOW SAFELY. Choose locations onsite where snow can be stored safely. Stored or piled snow should not block views or the site drainage pattern. When the stored snow melts, does the runoff drain safely or does it drain on to pedestrian walkway areas, where it can freeze later?

A PICTURE IS WORTH A THOUSAND WORDS. Photograph the completed work. Having photographs documenting that the work was successfully completed in accordance to the contract requirements goes a long way in avoiding unnecessary involve-ment in a premises liability based in jury claims.

Journal of Property Management, Julius Pereira III ([email protected]), Owner of Pereira Consulting in Chadds Ford, PA.

Page 13: 1st Quarter 2013 IREM Newsletter

Institute of Real Estate Management www.iremoregon.org Page -13- Oregon-Columbia River Chapter No. 29 Winter, 2013 Edition

901 ne glisan street | portland, or 97232 503.228.0002 phone | 503.228.3169 fax www.iremoregon.org website www.irem.org national website

OR E G O N - C OL U M B IA R I VE R C HA P TE R N O. 2 9

A real estate-focused publication from your Chapter No. 29 of the

Institute of Real Estate Management

Email inquiries to: [email protected]

LOCAL & NATIONAL SCHOLARSHIPS ARE AVAILABLE! The Steve Barber Scholarship: Thanks to the generosity of Steve Barber, CPM, (whose long-standing service to the

IREM Oregon-Columbia River Chapter No.29 ARM program was the basis for this scholarship) Chapter No. 29 is proud to award scholarships to deserving real estate professionals. The scholarship will be awarded to cover the cost of IREM course work which may include tuition and expenses for IREM (ARM) courses. The scholarship is to help cover the admission and expenses associated with earning the ARM designation from courses offered through the local IREM Chapter No.29, and instructor courses.

The Jack Stevens Scholarship: Thanks to the generosity of many IREM members and friends and family of Jack

Stevens, IREM Oregon-Columbia River Chapter No.29 is proud to award scholarships to deserving real estate professionals in the memory of Jack Stevens. The scholarship will be awarded to cover the cost of IREM course work which may include tuition and expenses for IREM courses. The intent of the scholarship is to help cover the admission and expenses associated with

earning the CPM designation from courses offered through the local IREM Chapter No.29, and instructor courses.

The Oregon-Columbia River Chapter No. 29 - Chapter Restricted Funds: A fundraising mechanism for local

IREM Chapters. Financial supporters of the Chapter Restricted Fund now receive a tax deduction on charitable donations made to the IREM Foundation, but used for purposes recommended by the local IREM Chapter. The local IREM Chapter President, board or designee may request to use money in the Fund to: Award IREM Foundation Scholarships and/or Award locally established Chapter Scholarships.

IREM National Scholarships: Bette Fears, ARM® Scholarship, to assist recipients with the cost of tuition associated with achieving the ARM® certification., Donald M. Furbush, CPM® Scholarship, to assist recipients with the cost of tuition associated with achieving the CPM® designation, Diversity Outreach Scholarship, to assist individuals from underrepresented population groups with the cost of tuition associated with achieving an IREM® credential, Paul H. Rittle, Sr. Memorial Scholarship, to assist recipients with the cost and tuition associated with achieving the ACoM® certification.

Scholarship

Opportunities!