1sup-l02 your strategic purpose
TRANSCRIPT
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Your Strategic PurposeCreating Impact
SNAPSHOT
Mastery Impact!
Supplemental Module: Effective
Leadership and Communication Skills
Business Development Process: 1SUP-L02
“The most productive business planning is not thinking about ends, it’s about experiencing means.”
– Michael Gerber, founder of E-Myth Worldwide
A Business Development Publication of
E-Myth WorldwideTM
Putting the Pieces Together ®
Santa Rosa, California, USA
Your business’s Strategic
Purpose is the impact you
want it to have on all your
company’s constituencies
—your customers, your
employees, your vendors,
your lenders, and, if appro-
priate, your investors. It is
the experience of your
business that you want
them to have whenever
they come into contact
with it.
Definition
Create an
Experience of Impact
Create Your
Business’s
Strategic Purpose
Describe the
Feelings
Describe the
Impact
Benchmarks for
Creating Your
Strategic Purpose
Create an Impact
Statement forEach Constituency
Your Strategic Purposewill bring life to your busi-
ness planning by shaping
your agenda and creating
the motivation to achieve
it. Your Strategic Purpose
is based upon the feelings
you want to evoke in your
key constituencies.
Key Points
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or trans-mitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storageand retrieval system, without permission in writing from E-Myth Worldwide.
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Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic PurposeCreatingImpact
What if your business decisions were guided by the impact you
wanted your business to have on your customers, your employees,
your vendors, your lenders? Would you go about your day to day
operations differently? Would it change the way you and your
employees interacted with your customers and clients?
Your Strategic Purpose describes the way you want those key
constituents to experience your business, which in turn guides all
of your business planning. It’s the difference between planning
that works and planning that is never actualized.A plan that works must provide a compelling reason to do the
work to get there, and that has to come from your heart, your
feelings, and from the energy and passion that they produce. A
plan without heart that describes the future is destined to fail
because it’s your feelings that will energize your efforts and fuel
your progress. Your thoughts, alone, as Michael Gerber says,
“die cold and lonely.”
Your planning processes have to have an intention as well as an
objective, a motivating principle as well as a blueprint. It has to
have a strategic purpose to bring life to your agenda and shapethe things you choose to do. You won’t find your Strategic
Purpose by thinking. Head-centered planning won’t get you
there. To find the Strategic Purpose of your business, you’re
going to have to leave your head behind and engage in heart-
centered planning.
Heart-Centered Planning
Creating a design for your business from your heart follows
different rules. The object is to create a feeling rather than a
program, an experience rather than a timetable. The questions
become “What do you want your business to feel like to theworld? What do you want its impact to be? What experience do
you want the world, and, more particularly, your constituencies—
your customers, your employees, your vendors and service
providers, your lenders and, if applicable, your investors—to have?”
Once you can identify your company’s Strategic Purpose, which
will be your purpose for your business, you can begin to use it to
motivate and shape all your planning. It’s similar to the way you
“The most productive business planning is not thinking about ends, it’s about experiencing means.”
– Michael Gerber, founder of E-Myth Worldwide
Page 1
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
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Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic Purpose
Page 2
search out and use your Primary Aim to clarify your own goals
and inspire your actions, or the way you craft your Strategic
Objective to reflect what you want your business to be when it’s
complete. And just as you always go back to your Primary Aimand Strategic Objective to regenerate your commitment to your
business, you’ll return to your Strategic Purpose to guide your
planning and evaluate your choices in light of the impact you
want your business to have on the world.
Defining Your Strategic Purpose
Like your Primary Aim, your business’s Strategic Purpose is a
simple statement of intent or desire. But while your Primary Aim
is a matter of internal discovery, your company’s Strategic
Purpose is consciously constructed to provide the “why” for the
“what” of your business vision. As you begin to imagine theimpact you want your business to have on your constituencies—
the people who mean something important to your business—you’ll
be able to experience the result you want your business to have.
That’s the purpose of the process. To see—to feel— the purpose
of your business in terms of the impact you most want it to have
on all the people it affects, and even those it doesn’t—yet. To
engage in the process, you have to put yourself in the right frame
of mind. You have to experience the impact you want your
business to have before it even happens. You have to imagine
how you’ll feel knowing your business has the impact you desire,
and enjoy the pride, the satisfaction, the pleasure, the sense of
accomplishment you’ll get from anticipating it. It’s in your
experience of achieving your goal before it happens that you’ll
find the passion that will generate the energy for the journey.
When you complete your Strategic Purpose, you’ll be able to use itto shape the results you intend for each center of managementattention, and to determine if your planned actions are true to your business’s ultimate purpose. In the months and years ahead, you’ll be able to go back to your Strategic Purpose to shape your plansand to regenerate your commitment to the plans that you make.
Your Primary Aim, your Strategic Objective, and your StrategicPurpose will all work together as a wellspring of energy, vision,and motivation when you need them to keep you on track.
Here are the steps to creating your business’s Strategic Purpose.
Remember, do steps one through four for each of your
constituencies, then do step f ive for your community and the
world at large:
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
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Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic Purpose
Page 5
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
Worksheets
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Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic Purpose
Page 7
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
Customer Impact Worksheet
Part 1: Choose one of the following:
Create the press release about your company’s latest accomplishment you’d be most proud to
send to your customers.
Create and describe the award you’d most like your company to receive from your customers.
Describe the conversation you’d most like to overhear between two of your customers.
Part 2: What were your feelings as you imagined your business in this light?
Part 3: What was the impact your business created on the people in your scenario? What were
they thinking and feeling?
Part 4: Choosing from the feelings that your scenario created in you and in the people you were
describing, complete the following statement:
“I want my business to make my customers feel...”
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Vendor Impact Worksheet Part 1: Choose one of the following:
Create the press release about your company’s latest accomplishment you’d be most proud tosend to your vendors.
Create and describe the award you’d most like your company to receive from your vendors.
Describe the conversation you’d most like to overhear between two of your vendors.
Part 2: What were your feelings as you imagined your business in this light?
Part 3: What was the impact your business created on the people in your scenario?What were they thinking and feeling?
Part 4: Choosing from the feelings that your scenario created in you and in the people you were
describing, complete the following statement:
“I want my business to make my vendors feel...”
Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic Purpose
Page 8
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
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Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic Purpose
Page 10
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
Investor Impact Worksheet
Part 1: Choose one of the following:
Create the press release about your company’s latest accomplishment you’d be most proud to
send to your investors.
Create and describe the award you’d most like your company to receive from your investors.
Describe the conversation you’d most like to overhear between two of your investors.
Part 2: What were your feelings as you imagined your business in this light?
Part 3: What was the impact your business created on the people in your scenario?
What were they thinking and feeling?
Part 4: Choosing from the feelings that your scenario created in you and in the people you were
describing, complete the following statement:
“I want my business to make my investors feel...”
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Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic Purpose
Page 11
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
Employee Impact Worksheet Part 1: Choose one of the following:
Create the press release about your company’s latest accomplishment you’d be most proud to
send to your employees.
Create and describe the award you’d most like your company to receive from your employees.
Describe the conversation you’d most like to overhear between two of your employees.
Part 2: What were your feelings as you imagined your business in this light?
Part 3: What was the impact your business created on the people in your scenario?
What were they thinking and feeling?
Part 4: Choosing from the feelings that your scenario created in you and in the people you were
describing, complete the following statement:
“I want my business to make my employees feel...”
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Mastery Impact!
Supplemental Module: Effective Leadership and Communication Skills
Business Development Process: 1SUP-L02
Your Strategic Purpose
Page 12
Copyright © 1998, 2005 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
Drawing on the desires you’ve expressed for the impact of your business on your constituencies, write
a Strategic Purpose statement that expresses the feelings, perceptions, and expectations you would like
your business to create in the hearts and minds of your community.
Strategic Purpose Worksheet