1Y0-202

1Y0-202 Citrix XenApp and XenDesktopAdministration 7.6 LTSR

Exam Preparation Guide 1.0

April 28, 2017

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Disclaimer

This exam preparation guide is designed to provide candidates with necessary information about the 1Y0-202 exam, including study resources and ways to interpret the exam objectives to better enable candidates to assess the types of questions that may be asked during the exam. Please be aware that the content of this guide in no way ensures a passing score on the certification exam.

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Table of Contents

Exam OverviewNumber of Items 4Passing Score 4 Time Limit 4Intended Audience 4Registration and Administration 4Retake Policies 5

Preparing for the ExamRecommended Knowledge and Skills 6Recommended Product Experience 7Recommended Training 7Unauthorized Preparation Materials 8Interpretation of Objectives 9Sections, Objectives, Examples, and References 10

Contributors & MarksPrep Guide Author 28Subject Matter Experts (SMEs) 28Notice 29Marks 29

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Exam Overview

Number of ItemsThe 1Y0-202 exam is an 70-question exam written in English. The exam consists of multiple choice items only.

Passing ScoreThe passing score for this exam is 69%.

Time Limit

Intended AudienceThe 1Y0-202 exam is intended for IT professionals who install, configure, manage and troubleshoot Citrix XenDesktop 7.6 LTSR. Those who install, configure, manage and troubleshoot such solutions may hold various job titles such as:

• Systems Administrators/Citrix Administrators• Desktop Administrators• Application Administrators• Technical Support Staff

Registration and Administration This exam is administered at Pearson VUE testing centers worldwide. To learn more about the rules and process of taking an exam, please visit http://training.citrix.com/exams.

Worldwide, visit the Pearson VUE website (http://www.pearsonvue.com/citrix) to locate a testing center in your area and register for an exam. You may also register in person at any Pearson VUE testing center. If you reside in the United States or Canada, you may also register by calling 1-800-931-4084.

Note: A $7 USD surcharge will be added to phone registrations.

Type of Candidate Time Limits* Notes

Native English speakers 75 minutes

Non-native English speakers that take the exam in countries where English is a foreign language

75 minutes

+30 minutes (time extension)

Time extension granted automatically

Non-native English speakers that take the exam in countries where English is NOT a foreign language

75 minutes

+30 minutes(time extension)

Must request time extension from Citrix. Submit your request here: Time Extension Request

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The time limit for this exam is 75 minutes. The total seat time is 75 + 25 minutes.

The total seat time includes times allotted for the NDA and surveys.

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Retake PolicyCandidates must wait 24 hours from their original appointment time beforethey can register to retake an exam. After a second attempt, and any attemptthereafter, the candidate must wait 14 calendar days to retake the exam.

All Citrix Certification candidates are required to read and agree to be bound bythe Candidate Conduct Policy. This policy details specific information regardingwhat Citrix Education defines as cheating and breaches of security. Violationsof this policy can result in actions including, but not limited to, classification ofscores as invalid, decertification and testing bans.

For more information about Citrix policies, please visit http://training.citrix.com/exams.

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Preparing for the Exam

Recommended Knowledge and Skills

Specifically, candidates should have the following knowledge and skills prior to taking this exam:

• Intermediate knowledge of Microsoft Windows Server• Install and configure operating system options• Windows Server roles• Domain Name System• Dynamic Host Configuration Protocol• IIS

• Basic knowledge of Active Directory• User rights and permissions• Delegation of administrative rights• Active Directory Domain Services• Active Directory Certificate Services• Users/Groups• GPOs• OUs

• Basic administration skills, including:• Understanding of networking protocols such as TCP/IP • Understanding of firewall concepts • Understanding of e-mail administration and account creation• Understanding of Remote Desktop Services policies and profiles • Ability to create shares and give permission to shared folders/files• Ability to create and modify AD group policies• Understanding of VPN technologies• Understanding of roaming profiles and folder redirection

• Knowledge of database concepts• Securing network communications• Knowledge of virtualization concepts

• Hypervisor management• Application virtualization and delivery

• Knowledge of user profiles• Knowledge of storage concepts• Knowledge of desktop operations

• Installation, setup, configuration and maintenance of virtual delivery agent OS

• Windows 7, Windows 8 and Windows 10• Linux

• Managing client devices• Windows devices• Linux devices• Mac OS devices• Tablets• Smartphones• Thin clients

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Recommended Product Experience

We recommend that candidates have at least six months of experience with the following Citrix technologies:

• XenDesktop 7.6 LTSR or newer• StoreFront• Citrix Profile Management• Citrix Receiver• Personal vDisks

Recommended Training

Citrix Education recommends that candidates have hands-on experience with Citrix XenDesktop 7.6 LTSR prior to taking this exam. One of the best ways to do this is by taking a formal Citrix training course. The following course provides training on administrator for Citrix XenApp and XenDesktop 7.6 LTSR.

• CXD-210: Citrix XenApp and XenDesktop 7.1x Administration (instructor-led training course)*

*Although the course is maintained on the Current Release of XenApp and XenDesktop it is the best way to prepare for the exam based on the Long Term Services Release and where applicable differences will be highlighted in the prep guide.

As with all Citrix exams, it is recommended that candidates get hands-on experience by working directly with products covered on the exam.

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Unauthorized Preparation Materials

Citrix Education monitors exam results to ensure that candidates are not using unauthorized materials to prepare for exams. If it is determined that a candidate used unauthorized materials to prepare for an exam, the candidate’s score will be invalidated and his or her certification will be revoked.

When looking for materials in addition to authorized Citrix training to prepare for certification, Citrix Education recommends that you visit http://www.certguard.com to ensure that a site is indeed legitimate. This site flags websites that are acting as brain dumps, which have unauthorized materials.

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Interpretation of Objectives

Candidates should refer to the objectives and examples listed in this guide in order to determine which topics will be on the exam, as well as examples of the topics that could be tested.

For example, if the objective reads, “Assess the printing infrastructure” and one of the examples reads, “Perform printer driver stress testing” candidates could expect to see:

• A scenario describing a printing infrastructure: • Scenario: A Citrix Architect is assessing the current printing

infrastructure at CGE. As part of the assessment, the architect wants to perform printer driver stress testing.

• A question that requires determining how to assess the printer drivers:• How can the architect assess which printer drivers are in use in the

current environment?

Note: The examples listed in the “Sections, Objectives, Examples and References” section of this guide do NOT encompass all potential topics that could be tested. The examples are only provided as guidance.

The objectives and examples for this exam were developed by Exam Project Managers and Subject Matter Experts (SMEs) based on identified tasks that relate to installing, configuring, managing and troubleshooting Citrix XenDesktop 7.6 LTSR.

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Objective Number

Objective Topics References

Section 1: Architecture Overview

1.01 Determine the appropriate delivery method based on a scenario

FlexCast Management ArchitectureHosted Shared DesktopOn-Demand AppsHosted VDI (Random/non-persistent)Hosted VDI (Static/persistent)Remote PCVM Hosted ApplicationsUser Segmentation ProcessFlexCast Model Strategy Assignment

Module 1 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX139331

1.02 Understand the layered architecture approach to XenApp and XenDesktop

Architecture Overview By LayersConnection Flow Process

Module 1 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX139331

1.03 Identify the components in each layer based on the Citrix layer methodology

Layered Approach MethodologyUser LayerAccess LayerResource LayerControl LayerCompute Layer

Module 1 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX128909

Sections, Objectives, Examples and References

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Objective Examples References

1.04 Determine the best hosting platform based on requirements

Hosting Platform: On-PremisesHosting Platform: Cloud-HostedHosting Platform: Citrix CloudHosting Platform: Service Provider

Module 1 of CXD-210 XenApp and XenDesktop 7.1x Administration

Section 2: Initial Requirements

2.01 Understand the Citrix Consulting Methodology Citrix Consulting MethodologyDefineAssessDesignDeployManage

Module 2 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSRhttps://en.wikipedia.org/wiki/Project_Initiation_Documentationhttp://www.prince2how2.com/2014/12/prince2-project-brief-template.htmlhttp://management.simplicable.com/management/new/the-7-processes-of-PRINCE2-project-management

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Objective Examples References

2.02 Determine the supporting environment requirements necessary for a XenApp and XenDesktop deployment

Organizational Unit (OU) StructureDNSDHCPService AccountsStandard Naming ConventionCertificate AuthorityCertificatesGroup Policy ManagementFirewall Ports Hypervisor StorageVLAN SeparationDatabase PlatformsSQL Sizing

Module 2 of CXD-210 XenApp and XenDesktop 7.1x Administration

2.03 Identify the supporting license requirements of non-Citrix components in a XenApp and XenDesktop environment

HypervisorWindows Server for Base XA/XD ComponentsSession Hosts (Sever OS/Desktop OS)Remote Connections (Such as RDS)Applications

Module 2 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://technet.microsoft.com/en-us/library/cc753650(v=ws.11).aspxhttp://download.microsoft.com/download/9/8/D/98D6A56C-4D79-40F4-8462-DA3ECBA2DC2C/Licensing_Windows_Desktop_OS_for_Virtual_Machines.pdfhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-system-requirements-76.html#par_anchortitle_2730

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Objective Number

Objective Examples References

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Section 3: Installing and Configuring a XenApp/XenDesktop Site

3.01 Determine the license models and considerations of XenApp and XenDesktop

Models/TypesConcurrent versus DeviceLicensing Editions

Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://support.citrix.com/article/CTX128013https://www.citrix.com/go/products/xendesktop/feature-matrix.htmlhttp://docs.citrix.com/en-us/licensing/11-13-1/lic-lmadmin-overview/lic-lmadmin-ports-change.htmlhttp://docs.citrix.com/en-us/licensing/11-14/getting-started.htmlhttps://support.citrix.com/article/CTX101810?_ga=1.152481913.1792716913.1420195523http://discussions.citrix.com/topic/356545-xenapp-76-cannot-point-to-license-server/http://docs.citrix.com/en-us/licensing/11-14/license-types.html

3.02 Determine how to install and configure the Citrix License Server

Install Citrix License ServerUnderstand the RoleInstall License Files License Management ConsoleDashboard Page

Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/en-us/licensing/11-10/lic-admin-cmds-intro-c/lic-admin-cmds-list-deletes-user-device-r.html

3.03 Determine how to manage the Citrix License server Understanding CommunicationUnderstand the ServicesBasic License Server TroubleshootingValidate the Hostname of the License ServerLicense file contains the right product and edition configuredLicense server firewall ports

Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/en-us/licensing/11-13-1/lic-admin-cmds-intro-c.htmlhttps://docs.citrix.com/en-us/licensing/11-10/lic-admin-cmds-intro-c/lic-admin-cmds-list-deletes-user-device-r.htmlhttps://support.citrix.com/article/CTX114999https://docs.citrix.com/en-us/licensing/11-12-1/lic-architecture.html

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3.04 Understand the Delivery Controller role Install the RoleDelivery Controller servicesSQL Connections

Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-build-new-enviroment/xad-install-command.htmlhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-system-requirements-76.html#par_anchortitle_e909

3.05 Identify the components in a XenApp and XenDesktop Site

XenApp/XenDesktop SiteDatabase Configuration

Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administration

3.06 Identify the role of the database in a XenApp and XenDesktop environment

Databases OverviewDatabase FailureSeparate DatabasesConnection Leasing

Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-change-db-location.htmlhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-connection-leasing.html

3.07 Determine how to secure the XML traffic XML TrafficSecure XML Traffic

Lab Guide for CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX200415

Section 4: Provision and Deliver App and Desktop Resources

4.01 Determine the role of the Virtual Delivery Agent Virtual Delivery Agent requirements Virtual Delivery Agent registration

Module 4 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration

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Objective Examples References

4.02 Determine how to manage Machine Catalogs and Delivery Groups

Machine Catalog typesMaster Virtual Machine ConsiderationsDelivery Group typesMachine Catalog and Delivery Group Relationship

Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-build-new-enviroment/xad-dg-create.html

4.03 To briefly mention the four different provisioning methods

Determine the different provisioning methods types

MCS Introduction; Definition; ConsiderationsPVS Introduction; Definition; ConsiderationsProvisioning MethodsProvisioning Services (PVS) OverviewProvisioning Methods - Comparison of AdvantagesProvisioning Methods - Comparison of ConsiderationsPersonal vDisk (PvD) OverviewPersonal vDisk (PvD) Considerations

Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration

4.04 Determine how to deploy machines using Machine Creation Services

Machine Creation Services (MCS) processMachine Creation Services configuration

Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-7/install-configure/machine-catalogs-create.htmlhttps://support.citrix.com/article/CTX218082https://support.citrix.com/article/CTX128580https://www.citrix.com/blogs/2016/04/04/machine-creation-service-image-preparation-overview-and-fault-finding/

4.05 Determine virtual machine behavior of different types of machines provisioned using Machine Creation Services

Reboot Effects - Random DesktopReboot Effects - Static/persistent DesktopUpdating Master Image - Random/non-persistent DesktopUpdating Master Image - Static/Persistent Desktop

Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration

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Objective Examples References

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4.06 Identify the steps in publishing resources to end users

Three Steps: Define, assign, provisionStep 1: DefineStep 2: ProvisionStep 3: Assign

Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration

Section 5: Providing Access with StoreFront and Receiver

5.01 Determine the role of Citrix StoreFront StoreFront communicationsStoreFront authenticationStoreFront configuration

Module 5 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX139343

5.02 Identify the different Citrix Receiver types and deployment options

Deploying ReceiverReceiver for WebHTML5 - ReceiverNative Receiver

Module 5 of CXD-210 XenApp and XenDesktop 7.1x Administration

5.03 Identify the different options for configuring Citrix Receiver

Receiver ConfigurationADMX ConfigurationEmail based discoveryStorefront activationManual configurationBeacons

Module 5 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-receiver-feature-matrix.pdf?_ga=1.22107518.457134544.1449798975http://docs.citrix.com/en-us/storefront/3/sf-plan/sf-plan-user-authentication.html

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Section 6: Understanding and Configuring Citrix Policies

6.01 Determine how to configure Citrix policies according to leading practices

Policy enginesPolicies PrecedencePolicies PrioritiesPolicies LoopbackPolicies FiltersBaseline PolicyPolicy ModelingPolicy TemplatesPolicy Comparison

Module 6 of CXD-210 XenApp and XenDesktop 7.1x Administration

6.02 Determine how to manage the end user session experience

Load ManagementSession ReliabilityAuto Client ReconnectICA Keep-AliveWorkspace ControlSession Pre-LaunchSession Linger

Module 6 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-build-new-enviroment/xad-dg-create/xad-dg-manage-sessions.html http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-policies-article/xad-policies-settings-wrapper/xad-policies-settings-load-mgmt.htmlhttps://support.citrix.com/article/CTX202493

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Section 7: Application Presentation and Management

7.01 Determine application specific properties in Delivery Groups

Application PropertiesCategoriesLocationLimit VisibilityApplication Folders

Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-build-new-enviroment/xad-dg-create/xad-dg-manage-apps.htmlhttp://support.citrix.com/article/CTX217236http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-config/receiver-windows-configure-app-delivery-wrapper.html#par_richtext_2

7.02 Determine how to configure file type associations with XenApp and XenDesktop

File-type association (FTA) Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administration

7.03 Determine how to present applications to users Featured App GroupsShortcut integrationSelf-Service Mode

Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administration

7.04 Identify the functions of HDX Monitor Introduction to the HDX Monitor Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX135817

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Objective Examples References

Section 8: Printing with XenApp and XenDesktop

8.01 Determine printer mappings within XenApp and XenDesktop

Printer Type: Client AttachedPrinter Type: Client MappedPrinter Type: VDA AttachedPrinter Type: VDA MappedPrinting Provisioning

Module 8 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://www.citrix.com/blogs/2015/08/21/xenappxendesktop-7-6-network-printing-considerations/http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-print-landing/xad-print-example.html

8.02 Determine proper print job routing Print Job RoutingPrinter locations

Module 8 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/pages/printing-graphics

8.03 Identify printer drivers using different tools Printer DriversPrint Driver MappingUniversal Print DriverUniversal PrinterUniversal Print ServerStressPrinters ToolPrint detective ToolUPD tool

Module 8 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/pages/printing-graphics

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Section 9: Citrix Profile Management

9.01 Determine how to set up Citrix Profile Management

Profile TypesCitrix Profile ManagementMigration ProcessUser StoreFolder Redirection

Module 9 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-policies-article/xad-policies-settings-wrapper/xad-policies-settings-pm/xad-policies-settings-pm-profile-handling.html

9.02 Determine how to configure Citrix Profile Management features

Configure GroupsInclusion / ExclusionProfile CachingActive Write BackProfile Streaming

Module 9 of CXD-210 XenApp and XenDesktop 7.1x Administration

Section 10: Managing the XenApp/XenDesktop Site

10.01 Determine how to configure roles and scopes Delegated AdministratorsRolesScopesCustom Roles and ScopesBuilding a Custom Administrator

Module 10 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-security-article/xad-delegated-admin.html

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10.02 Determine how to run configuration logging reports

Delegated Administrator Report OptionsConfiguration Logging Report OptionsConfiguration Logging database

Module 10 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://www.citrix.com/blogs/2013/12/09/xendesktop-7-director-and-configuration-logging/http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-monitor-article/xad-config-logging-about/xad-config-logging-manage.htmlhttps://support.citrix.com/article/CTX138132https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-monitor-article/xad-config-logging-about/xad-config-logging-manage.html

10.03 Determine how to use PowerShell to query information on the XenApp and XenDesktop site

How PowerShell Benefits the Management of the SitePowerShell vs. Studio PowerShell Service Modules

Module 10 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/content/dam/docs/en-us/provisioning-services/7-6/downloads/PowerShellProgramGuide7-6.pdf

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Section 11: XenApp/XenDesktop Site Redundancy Considerations

11.01 Determine the impact of a component failure in a XenApp and XenDesktop environment

License Server failureSite Database Server failureDelivery Controller Server failureStoreFront server failure

Module 11 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/en-us/licensing/11-12-1/lic-architecture.htmlhttps://support.citrix.com/article/CTX135207https://docs.citrix.com/en-us/storefront/3/integrate-with-netscaler-and-netscaler-gateway/load-balancing-with-netscaler.html

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11.02 Determine how to implement redundancy for the XenApp and XenDesktop component roles

Citrix License Server RedundancySite Database RedundancyConnection LeasingDelivery Controller Server Redundancy StoreFront Server RedundancyStoreFront Server Groups

Module 11 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/de-de/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/get-brokercontroller-xd76.htmlhttps://www.citrix.com/blogs/2015/02/12/making-the-citrix-license-server-truly-highly-available/https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/get-brokerlease-xd76.htmlhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/set-brokersite-xd76.htmlhttps://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-connection-leasing.htmlhttps://msdn.microsoft.com/en-us/library/hh510230.aspx https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-controller-intro/xad-controller-change.htmlhttps://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-netscaler-and-citrix-xendesktop-7-deployment-guide.pdfhttps://docs.citrix.com/en-us/storefront/3/integrate-with-netscaler-and-netscaler-gateway/load-balancing-with-netscaler.htmlhttps://support.citrix.com/article/CTX207162

Section 12: XenApp/XenDesktop Site Basic Network Security Considerations

12.01 Determine how to configure basic network security for XenApp and XenDesktop components

General Network Security ExpectationsNetwork Topology SecurityCitrix Component Secuirty

Module 12 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX200415

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12.02 Determine how to use certificates for secure access to XenApp and XenDesktop

Trusted Certificate AuthoritySelf-Signed CertificatesPublic CertificatesCertificate trust

Module 12 of CXD-210 XenApp and XenDesktop 7.1x Administration

12.03 Determine how to configure StoreFront beacons StoreFront BeaconsInternal BeaconsExternal BeaconsCitrix Receiver and Beacons

Module 12 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://docs.citrix.com/en-us/storefront/3-6/integrate-with-netscaler-and-netscaler-gateway/sf-configure-beacon.htmlhttps://support.citrix.com/article/CTX206009http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-config/ica-import-icaclient-template-v2.html

12.04 Determine how to configure XML Service Trust XML Service Trust Module 12 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://support.citrix.com/article/CTX127945?_ga=1.119460553.1792716913.1420195523https://support.citrix.com/article/CTX139415

12.05 Understand the role of NetScaler Gateway and the Secure Ticket Authority for remote access

NetScaler GatewayHDX ProxySecure Ticket Authority (STA)

Module 12 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/deploying-netscaler-gateway-in-ica-proxy-mode.pdfhttps://support.citrix.com/article/CTX125364https://www.citrix.com/blogs/2016/01/05/patch-management-endpoint-analysis-on-netscaler-gateway/

Section 13: Monitoring the XenApp/XenDesktop Site

13.01 Determine the role of Citrix Director Citrix Director featuresCitrix Director navigation

Module 13 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://www.reddit.com/r/Citrix/comments/4q5i9p/check_receiver_version/

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13.02 Identify tabs and basic navigation of Citrix Director Basic NavigationPoints of Interest in the Home Page

Module 13 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttps://www.citrix.com/blogs/2014/09/22/citrix-director-trends-explained/https://www.citrix.com/blogs/2014/10/28/citrix-director-7-6-deep-dive-part-4-troubleshooting-machines/https://www.citrix.com/blogs/2014/11/12/citrix-director-7-6-deep-dive-part-6-better-performance-easier-workflows/http://docs.citrix.com/content/dam/docs/en-us/scom-management-pack/xenapp-and-xendesktop-management-pack/3-8/downloads/Citrix_MPXAXD_PerformanceOverview.pdfhttps://support.citrix.com/article/CTX137990https://www.citrix.com/blogs/2013/09/19/hdx-insight-integration-with-director/https://www.citrix.com/blogs/2016/07/11/scale-and-performance-of-citrix-xenapp-and-xendesktops-management-packs-for-scom-explained-tadej-razborsek/

13.03 Determine how to search for and view user session information with Citrix Director

Search for A SessionSearch for A Session ParametersViewing a SessionViewing Details about a SessionSwitching Between Sessions

Module 13 of CXD-210 XenApp and XenDesktop 7.1x Administration

13.04 Identify how to interact with a user session from within Citrix Director

Log Off vs DisconnectShadowReset the Personal vDiskReset the User ProfileProcess KillingSending a Message

Module 13 of CXD-210 XenApp and XenDesktop 7.1x AdministrationLab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration

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13.05 Determine how to configure HDX insight integration with Citrix Director

What is HDX InsightWhat does HDX Insight add to Director

Module 13 of CXD-210 XenApp and XenDesktop 7.1x Administration

13.06 Identify the requirements for SCOM management pack integration with Citrix Director

SCOM Management Packs For XenApp & XenDesktop

Module 13 of CXD-210 XenApp and XenDesktop 7.1x Administration

Section 14: Introduction to Supporting and Troubleshooting XenApp/XenDesktop

14.01 Understand the Citrix troubleshooting methodology

An Introductions Citrix Troubleshooting MethodologyUsing the Citrix Troubleshooting Methodology

Module 14 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release.html

14.02 Identify resources to help troubleshoot and resolve issues

Identify Known and Resolved IssuesCitrix DocsSupport

Module 14 of CXD-210 XenApp and XenDesktop 7.1x Administrationhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release.html

14.03 Understand hotfixes and release versions of XenApp and XenDesktop

Hotfix typesDownloading hotfixes

Module 14 of CXD-210 XenApp and XenDesktop 7.1x Administration

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14.04 Determine which tool to use to troubleshoot an issue

Event LogsUsing the XenApp/XenDesktop Management ConsolesUsing StudioUsing DirectorThe Citrix Supportability PackVDA Cleanup UtilityXDPing ToolCDF ControlScoutThe Citrix Insight ServicesCitrix Call Home Technology

Module 14 of CXD-210 XenApp and XenDesktop 7.1x Administration

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Contributors & Marks

AuthorTawnisha Reynolds

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Subject Matter Experts

Alexander Tate

Arnd Kagelmacher

Benjamin Crill

Carl Behrent

Christian Schwendemann

Daniel Wipperfuerth

Danny van Dam

Gertjan Jongeneel

Giuliana Crespo

Hashmat Usmanyar

Henny Louwers

Markus Heinrich

Paul Arras

Robert Versteeg

Shamshuddin Ahmed

Tero Laine

Timothy J. O'Brien

Vaibhav Patel

Vesselin Nedevski

Vinko Grubišić

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Notice

Citrix® Systems, Inc. (Citrix) makes no representations or warranties with respect to the content or use of this publication. Citrix specifically disclaims any expressed or implied warranties, merchantability, or fitness for any particular purpose. Citrix reserves the right to make any changes in specifications and other information contained in this publication without prior notice and without obligation to notify any person or entity of such revisions or changes.

© Copyright 2017 Citrix Systems, Inc.

All Rights Reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser’s personal use, without express written permission of:

Citrix Systems, Inc. 851 W. Cypress Creek Road Ft. Lauderdale, FL 33309 http://www.citrix.com

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Marks

The following marks are service marks, trademarks, or registered trademarks of their respective owners in the United States or other countries:

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