March 18-21, 2013New Orleans

#conv13

Gaining Business Value from Microsoft Dynamics AX 2012Speakers: Robert Berndt, Denise Stoffel – MGS MFG Group

Pepijn Richter - Microsoft

CSAX10

VideoEnabling business leadership

Session Objectives And Takeaways

CIOBusiness Leaders

Consultants

• Pragmatic framework for building your business case

• Framework for conversations with your IT team

• Uniting Business and IT objectives

Reality of Today’s IT Environment

Rapid Change

Growing Legacy Requirements

Attitudes towards IT

Changing Decision Maker

Investment Trade Offs

IT Investments Relative to Risk and Return

Value to the Organization

Bu

sin

ess

Ris

k

Run66%

Grow22%

Transform14%

TransformUnderstand customer and deliver right services

GrowBusiness process innovation

RunOperational (IT) Excellence

Source: Gartner IT Metrics Spending and Staffing Survey

Business Scenarios Based on Priorities

Run | Grow Transform Optimize deployment and app lifecycle

Automate processes across the supply chain

Improve internal controls and self-service

Grow through mergers and acquisitions, and Expand into new markets

Introduction new products, services and channels

Transform to a digital organization

Application Lifecycle

Management

Run Your Business More Efficiently

Self-service

Internal controls

Optimized Deployment

2

1

3

4

Busi

ness

Valu

e -

TC

OHow can Microsoft help?

Business

IT

Scenario Solution

Empower with self-service:• Portals (Employee self-service)• Business Intelligence & search• Workflow

• Microsoft SharePoint®

• Microsoft SQL Server®

• Microsoft Office• Search• ERP: ESS, Data cubes

and reports

Minimize business risks:• User authentication• Segregation of duties• Technology controls• General controls

• Microsoft SQL Server®

• Active Directory• ERP : Audit workbench,

Role-based security & Policy framework

Optimize deployment:• Central vs. de-central• On- and/or off-premises• Single, two-tier, multi-tier • Virtualization, data center• Always on

• Application Platform • ERP: Single

comprehensive solution, MDLA

Optimize application lifecycle:• Implementation• Usage• Maintenance• Upgrade

• Microsoft System Center• ERP: Tools, SureStep,

RapidStart & InformationSource

Timeline

Business Value Full ERP Adoption

Standardize processes

Reduce ERP IT costs

Optimize processes

Synergize processes

Reduce IT costs

IT

Time

Bu

siness

Valu

e

Automate Your Business

Grow Your business with High ROI

Grow through

International Expansion

Grow through Acquisitions

ManageValue Chain

2

1

3

4

Busi

ness

Valu

e -

RO

IHow can Microsoft help?

Scenario Solution

Expand into new regions:• Open new operation (s)• Standardize processes• Help meet local Legal

requirements

• Organization model• Multi-site capabilities• Heterogeneous business

processes• Policy framework• Shared master data• Microsoft Dynamics ERP

RapidStart Services• Country-specific

capabilities • Scalable solution

Acquire, merge (or divest):• Organizational alignment• Standardize processes• Harmonize data• Migrate systems

Automate beyond company walls:• Customer and vendor portal• Dedicated B2B and B2C

integration• Value Added Networks (VAN)

• Microsoft SharePoint®

• Application integration• Sites Services

Enable organic growth :• Optimize and automate

business processes• Extend ERP • Capitalize on growth through

shared-services

• Comprehensive single solution

• Shared services support

Timeline

New, digital Distribution

Channels

Transform Your Business Timely

Improve digital

Revenue

New products& services

Improved service-delivery

2

1

3

4

Busi

ness

Valu

e –

Tim

e-t

o-v

alu

eHow can Microsoft help?

Scenario Solution

Transform digital organization • Increase $ generated by digital

processes• Mobility • Social marketing • Single comprehensive

solution• Heterogeneous business

processes• Model-driven Layered

Architecture

Introduction new products:• Provide customer insight• Support new processes• Extend to new industries

Improve service supporting product delivery:• Strategic use of information• ERP-related IT service to

customers (apps)• ERP services offering to

customers

• Application integration• MDLA• Partner solutions

Find alternative channels:• Use IT for new channels• Improve customer insight • Social networking• Customer intimacy

• Single comprehensive solution

• Retail capabilities

Timeline

Denise StoffelRobert BerndtMGS MFG Group

Real-life scenarios – Q&A

1982

2000+ employees

10 locations

Molding 68%, Tooling 23%, Equipment 9%

Introducing MGS MFG Group

Demo

Devices @ Work

Impact on Business- Benefits

Impact on IT- Costs

RiskFuture Options- Flexibility

A Model: Forrester Total Economic Impact

IT Metrics Should Vary with Business Context

competitive advantage

technology adoption

Increase return on investmentof current technology

Reduce total cost of ownership

of mature technology

Improve time to market

of new technology

time

IT Success Metrics

RunSustain existing

products and services

GrowImprove existing

products and services

Transform Introduce new

products and services

Measure IT Contribution to BusinessBusiness OutcomesBusiness DriversIT Capabilities

Productivity

Insight

Control

Agility

Operations of change

Business operations

Core IT operations

IT spent FTE

Revenue Growth

Market share growth

Next Steps

Participate in Total Economic Impact – Forresterprichter@microsoft.com 2

3

1

Make Microsoft Dynamics AX Go to Work for You

Explore framework for your organization

Unite Business and IT

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© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.