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East and West Kent PCT Local Partner Input

Improving Access to Healthcare for People with Learning Disabilities in

Kent Acute Hospitals

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Acute Hospitalsin Kent

West East

Maidstone William Harvey

Kent and Sussex Queen Elizabeth the Queen Mother

Darent Valley Kent and Canterbury

Services population of: Services population of:

694,546 individuals 757,591 individuals

(1,397 LD registers (2,602 LD registers to June 2010) to June 2010)

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CQC Indicator 1:

Identifying and Tracking

•Developed a user friendly module for PAS (EKHUFT)

Inpatient admissions (planned, ER) will identify person with LD (vulnerable groups) (MTW)

•Datix tracks clinical incidents and complaints (EKHFUT)

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CQC Indicator 2: Easy to Read Information

• Easy Read DH consent attached to book (all)

•Evaluation of Communication book complete (EKHUFT)

•Audit of use across wards in hospitals (MTW and DVH)

•Easy Read information menus (EKHUFT, MTW)

•All computers have pictures of a named person to link for help with accessible information (DVH)

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CQC Performance Indicator 3 : Carers

•Carers Checklist (EKHUFT)

•35 NHSP staff (EKHUFT)

•Risk, Dependency and Support Assessment tool (MTW and DVH)

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CQC Performance Indicator 4 : Training

•MCA E-learning Package for LD awareness training (EKHUFT, MTW, DVH)

•People with learning disabilities involved in all training (EKHUFT)

•MCA training in CQUINS across all hospitals (EKHUFT, MTW, DVH)

•All hospital computers have pictures to tell staff to get LD awareness training (DVH)

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CQC Performance Indicator 5: Representation

Progress Report•Project Search – Employing people with learning disabilities at QEQM (EKHUFT)

•Recruits to voluntary services (MTW)

•Disability action group (MTW)

•Consultations • Catering, easy read menus

(EKHUFT)

• Communication group (MTW)

• Patient complaints leaflets (MTW)

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Contact: Jeanette Dean-Kimili,

LD Commissioning Manager,

East and West PCTs

Jeanette.dean-kimili@kent.gov.uk

Tel. 01622 696374