2-four - appendix 2 quality improvement plan template of guide to developing a quality improvement...

8/13/2019 2-FOUR - Appendix 2 Quality Improvement Plan Template of Guide to Developing a Quality Improvement Plan

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Service detailsService name Service approval number

Primary contact at service

Physical location of service Physical location contact details

Street:

Suburb:

State/territory:

Postcode:

Telephone:

Mobile:

Fax:

Email:

Approved Provider Nominated Supervisor

Primary contact:

Telephone:

Mobile:

Fax:

Email:

Name:

Telephone:

Mobile:

Fax:

Email:

Postal address (if different to physical location of service)Street:

Suburb:

State/territory:

Postcode:

3FOU ! "uide to #e$elopin% a &uality 'mpro$ement Plan( )ppendix *: &uality 'mpro$ement Plan Template


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Operatin% hours

For each day o+ the ,ee- this ser$ice is open( indicate the times o+ the day ,hen education and care is pro$ided.

For centrebased ser$ices( this does not include noncontact hours +or sta++. Please nominate the scheduled openin% and closin% times usin% *0 hour

cloc- 1e.%. 2:32 to 45:226 rather than the actual openin% and closin% times 1e.%. 27:88 to 45:426 i+ di++erent. ound times to the nearest 9uarter o+ an hou

'+ the ser$ice is open +or t,o sessions per day( please indicate the openin% and closin% times +or both sessions.

For +amily day care ser$ices or multisite ser$ices( please pro$ide the operatin% hours o+ the ser$ice o++ice.

Monday Tuesday ednesday Thursday Friday Saturday Sunday

Openin% time

;losin% time



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)dditional in+ormation about your ser$ice

The +ollo,in% in+ormation ,ill assist the e%ulatory )uthority to plan the assessment $isit.

Pro$ide additional in+ormation about your ser$ice

rite the name and position o+ person1s6 responsible +or submittin% this &uality 'mpro$ement Plan 1e.%. ?Nominated Super$isor( ;heryl Smith@6

For +amily day care ser$ices( indicate the number o+ educators currently re%istered in the ser$ice and attach a list o+ the educators and their addresses.

No. o+ educators:AAAAAAAAA



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Service statement of philosophy

Please insert your ser$ice@s statement o+ philosophy here.



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&uality )rea 4: Educational pro%ram and practice

This 9uality area o+ the National Quality Standard+ocuses on ensurin% that the educational pro%ram and practice is stimulatin% and en%a%in% and enhanceschildren@s learnin% and de$elopment. 'n school a%e care ser$ices( the pro%ram nurtures the de$elopment o+ li+e s-ills and complements children@s experienceopportunities and relationships at school( at home and in the community.

&uality )rea 4: Standards and elements

Standard 1.1 An approved learning framework informs the development of a curriculum that enhances each childs learning and

development.Element 4.4.4 ;urriculum decision ma-in% contributes to each child@s learnin% and de$elopment outcomes in relation to the

identity( connection ,ith community( ,ellbein%( con+idence as learners and e++ecti$eness as communicators.

Element 4.4.* Each child@s current -no,led%e( ideas( culture( abilities and interests are the +oundation o+ the pro%ram.

Element 4.4.3 The pro%ram( includin% routines( is or%anised in ,ays that maximise opportunities +or each child@s learnin%.

Element 4.4.0 The documentation about each child@s pro%ram and pro%ress is a$ailable to +amilies.

Element 4.4.8 E$ery child is supported to participate in the pro%ram.

Element 4.4.7 Each child@s a%ency is promoted( enablin% them to ma-e choices and decisions and in+luence e$ents and the,orld.

Standard 1.! "ducators and co#ordinators are focused$ active and reflective in designing and delivering the program for each child.

Element 4.*.4 Each child@s learnin% and de$elopment is assessed as part o+ an on%oin% cycle o+ plannin%( documentin% ane$aluation.

Element 4.*.* Educators respond to children@s ideas and play and use intentional teachin% to sca++old and extend eachchild@s learnin%.

Element 4.*.3 ;ritical re+lection on children@s learnin% and de$elopment( both as indi$iduals and in %roups( is re%ularly usedto implement the pro%ram.

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&uality )rea 4: elated sections o+ the National Ba, and National e%ulations

Standard%element

National &aw (section) and National 'egulations (regulation)

4.4 section 475 O++ence relatin% to re9uired pro%rams

4.4 section 3*3 )ppro$ed learnin% +rame,or-

4.4 re%ulation 3 Educational pro%rams

4.4 re%ulation 8 'n+ormation about the educational pro%ram to be -ept a$ailable

4.4 re%ulation 7 'n+ormation about educational pro%ram to be %i$en to parents

4.* re%ulation 0 #ocumentin% o+ child assessments or e$aluations +or deli$ery o+ educational pro%ram

uality mprovement Plan for A1

Summary o+ stren%ths +or &)4

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Stren%ths CSummarise stren%ths identi+ied in the sel+assessment process. #elete i+ not re9uired.D

ey impro$ements sou%ht +or &)4

Standard/element CnumberD

C'nclude the element number 1le+t6 and description +rom &)4 tableD

'denti+ied issue Crie+ly summarise the issue identi+ied durin% the sel+assessmentprocess( then complete the impro$ement plannin% table on the nextpa%e. #elete ro,s not re9uired.D



'denti+ied issue Crie+ly summarise the issue identi+ied durin% the sel+assessment

process( then complete the impro$ement plannin% table on the nextpa%e. #elete ro,s not re9uired.D



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'denti+ied issue Crie+ly summarise the issue identi+ied durin% the sel+assessmprocess( then complete the impro$ement plannin% table on thepa%e. #elete ro,s not re9uired.D



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'mpro$ement Plan

Standard/element

hat outcome or%oal do ,e see->

Priority1B/M/=6

=o, ,ill ,e %et thisoutcome> 1Steps6

Success measure y ,hen> Pro%ress notes



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&uality )rea *: ;hildren@s health and sa+etyThis 9uality area o+ the National Quality Standard+ocuses on sa+e%uardin% and promotin% children@s health and sa+ety.

&uality )rea *: Standards and elements

Standard!.1

"ach childs health is promoted.

Element *.4.4 Each child@s health needs are supported.

Element *.4.* Each child@s com+ort is pro$ided +or and there are appropriate opportunities to meet each child@s need +or sleep(rest and relaxation.

Element *.4.3 E++ecti$e hy%iene practices are promoted and implemented.

Element *.4.0 Steps are ta-en to control the spread o+ in+ectious diseases and to mana%e inHuries and illness( in accordance,ith reco%nised %uidelines.

Standard!.!

*ealthy eating and physical activity are embedded in the program for children.

Element *.*.4 =ealthy eatin% is promoted and +ood and drin-s pro$ided by the ser$ice are nutritious and appropriate +or eachchild.

Element *.*.* Physical acti$ity is promoted throu%h planned and spontaneous experiences and is appropriate +or each child.

Standard!.+

"ach child is protected.

Element *.3.4 ;hildren are ade9uately super$ised at all times.

Element *.3.* E$ery reasonable precaution is ta-en to protect children +rom harm and any haIard li-ely to cause inHury.

Element *.3.3 Plans to e++ecti$ely mana%e incidents and emer%encies are de$eloped in consultation ,ith rele$ant authorities(

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practised and implemented.

Element *.3.0 Educators( coordinators and sta++ members are a,are o+ their roles and responsibilities to respond to e$ery chilat ris- o+ abuse or ne%lect.



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&uality )rea *: elated sections o+ the National Ba, and National e%ulations



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Standard%element


*.4.*( *.3.4( *.3.* section 478 O++ence to inade9uately super$ise children

*.3.* section 47 O++ence relatin% to protection o+ children +rom harm and haIards

*.4.3( *.4.0( *.*.4 re%ulation =ealth( hy%iene and sa+e +ood practices

*.*.4 re%ulation 5 Food and be$era%es

*.*.4 re%ulation G Ser$ice pro$idin% +ood and be$era%es

*.*.4 re%ulation 52 ee-ly menu

*.4.* re%ulation 54 Sleep and rest

*.3.* re%ulation 5* Tobacco( dru% and alcohol +ree en$ironment

*.3.* re%ulation 53 Sta++ members and +amily day care educators not to be a++ected by alcohol or dru%s

*.3.0 re%ulation 50 ),areness o+ child protection la,

*.4.0( *.3.3( *.3.0 re%ulation 58 'ncident( inHury( trauma and illness policies and procedures

*.4.0( *.3.3( *.3.0 re%ulation 57 Noti+ication to parents o+ incident( inHury( trauma and illness

*.4.0( *.3.3( *.3.0 re%ulation 5 'ncident( inHury( trauma and i llness record

*.4.0 re%ulation 55 'n+ectious diseases

*.4.0 re%ulation 5G First aid -its

Standard/element National Ba, 1section6 and National e%ulations 1re%ulation6

*.4.4( *.4.0( *.3.* re%ulation G2 Medical conditions policy



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uality mprovement Plan for !

Summary o+ stren%ths +or &)*


ey impro$ements sou%ht +or &)*



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C'nclude the element number 1le+t6 and description +rom &)* tableD










'denti+ied issue Crie+ly summarise the issue identi+ied durin% the sel+assessmprocess( then complete the impro$ement plannin% table on the pa%e. #elete ro,s not re9uired.D



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Standard/element

hat outcome or %oal do ,esee->

Priority1B/M/=6



'mpro$ement Plan



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&uality )rea 3: Physical en$ironment

This 9uality area o+ the National Quality Standard+ocuses on the physical en$ironment and ensurin% that it is sa+e( suitable and pro$ides a rich and di$erseran%e o+ experiences that promote children@s learnin% and de$elopment.


Standard+.1

,he design and location of the premises is appropriate for the operation of a service.

Element3.4.4

Outdoor and indoor spaces( buildin%s( +urniture( e9uipment( +acilities and resources are suitable +or their purpose

Element3.4.*

Premises( +urniture and e9uipment are sa+e( clean and ,ell maintained.

Element3.4.3

Facilities are desi%ned or adapted to ensure access and participation by e$ery child in the ser$ice and to allo,+lexible use( and interaction bet,een indoor and outdoor space.

Standard+.!

,he environment is inclusive$ promotes competence$ independent e-ploration and learning through play.

Element3.*.4

Outdoor and indoor spaces are desi%ned and or%anised to en%a%e e$ery child in 9uality experiences in both builtand natural en$ironments.

Element

3.*.*

esources( materials and e9uipment are su++icient in number( or%anised in ,ays that ensure appropriate and

e++ecti$e implementation o+ the pro%ram and allo, +or multiple uses.

Standard+.+

,he service takes an active role in caring for its environment and contributes to a sustainable future.

Element3.3.4

Sustainable practices are embedded in ser$ice operations.

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Element3.3.*

;hildren are supported to become en$ironmentally responsible and sho, respect +or the en$ironment.

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Standard%element


3.4.* re%ulation 423 Premises( +urniture and e9uipment to be sa+e( clean and in %ood repair

3.4.4 re%ulation 420 Fencin% and security

3.*.* re%ulation 428 Furniture( materials and e9uipment

3.4.4 re%ulation 427 Baundry and hy%iene +acilities

3.4.4 re%ulation 42 Space re9uirements


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uality mprovement Plan for A +



ey impro$ements sou%ht +or &)3Standard/element CnumberD





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Standard/element CnumberD C'nclude the element number 1le+t6 and description +rom &)3 tableD


Standard/element

hat outcome or %oal do ,esee->

Priority1B/M/=6


Success measure y ,hen> Pro%res



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'mpro$ement plan



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&uality )rea 0: Sta++in% arran%ements

This 9uality area o+ the National Quality Standard+ocuses on the pro$ision o+ 9uali+ied and experienced educators( coordinators and nominated andexperienced super$isors ,ho are able to de$elop ,arm( respect+ul relationships ,ith children( create sa+e and predictable en$ironments and encoura%echildren@s acti$e en%a%ement in the learnin% pro%ram.


Standard

/.1

Staffing arrangements enhance childrens learning and development and ensure their safety and wellbeing.

Element0.4.4

Educatortochild ratios and 9uali+ication re9uirements are maintained at all times.

Standard/.!

"ducators$ co#ordinators and staff members are respectful and ethical.

Element0.*.4

Pro+essional standards %uide practice( interactions and relationships.

Element0.*.*

Educators( coordinators and sta++ members ,or- collaborati$ely and a++irm( challen%e( support and learn +romeach other to +urther de$elop their s-ills( to impro$e practice and relationships.

Element0.*.3

'nteractions con$ey mutual respect( e9uity and reco%nition o+ each other@s stren%ths and s-ills.



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Standard%element


0.4 re%ulat ion 47G O++ence relatin% to sta++ in% arran%ements

0.4 re%ulation 445 Educational leader

0.4 re%ulations 44G!4*2 )%e and super$ision re9uirements

0.4 re%ulations 4*4!4*0 Minimum number o+ educators re9uired

Standard/elementNational Ba, 1section6 and National e%ulations 1re%ulation6

0.4 re%ulations 4*8!4*5 Educational 9uali+ications +or educators

0.4 re%ulations 4*G!438 e9uirements +or educators ,ho are early childhood teachers

0.4 re%ulation 437 First aid 9uali+ications

0.4 re%ulations 43!403 )ppro$al and determination o+ 9uali+ications

0.4 re%ulat ion 400 Family day care educator assistant

0.4 re%ulations 408!48 Sta++ and educator records


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uality mprovement Plan for A/Summary o+ stren%ths +or &)0








*GFOU ! "uide to #e$elopin% a &uality 'mpro$ement Plan( )ppendix *: &uality 'mpro$ement Plan Template


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'mpro$ement plan

Standard/element


Priority1B/M/=6



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&uality )rea 8: elationships ,ith children

This 9uality area o+ the National Quality Standard+ocuses on relationships ,ith children bein% responsi$e( respect+ul and promotin% children@s sense o+security and belon%in%. elationships o+ this -ind +ree children to explore the en$ironment and en%a%e in play and learnin%


Standard

0.1

'espectful and euitable relationships are developed and maintained with each child.

Element8.4.4

'nteractions ,ith each child are ,arm( responsi$e and build trustin% relationships.

Element8.4.*

E$ery child is able to en%a%e ,ith educators in meanin%+ul( open interactions that support the ac9uisition o+ s-ill+or li+e and learnin%.

Element8.4.3

Each child is supported to +eel secure( con+ident and included.

Standard0.!

"ach child is supported to build and maintain sensitive and responsive relationships with other children and adults.

Element8.*.4

Each child is supported to ,or- ,ith( learn +rom and help others throu%h collaborati$e learnin% opportunities.

Element8.*.*

Each child is supported to mana%e their o,n beha$iour( respond appropriately to the beha$iour o+ others andcommunicate e++ecti$ely to resol$e con+licts.

Element8.*.3

The di%nity and the ri%hts o+ e$ery child are maintained at all times.



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Standard/element

National Ba, 1section6 and National e%ulations 1re%ulation6

8.* section 477 O++ence to use inappropriate discipline

8.4( 8.* re%ulation 488 'nteractions ,ith children

8.* re%ulation 487 elationships in %roups

'elated reuirements

8.4( 8.* re%ulation 3 Educational pro%ram

8.4( 8.* re%ulation 0 #ocumentin% o+ child assessments or e$aluations +or deli$ery o+ educational pro%ram

8.4( 8.* re%ulation 47*1*61H6 Policies and procedures are re9uired in relation to interactions ,ith children( includin% the matters set out in re%ulations488 and 487

uality mprovement Plan for A0Summary o+ stren%ths +or &)8




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Standard/eleme

nt CnumberD





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Standard/element


Priority1B/M/=6



'mpro$ement plan



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&uality )rea 7: ;ollaborati$e partnerships ,ith +amilies and communities

This 9uality area o+ the National Quality Standard+ocuses on collaborati$e relationships ,ith +amilies that are +undamental to achie$in% 9uality

outcomes +or children and community partnerships that are based on acti$e communication( consultation and collaboration.


Standard .1 'espectful supportive relationships are developed and maintained.

Element 7.4.4 There is an e++ecti$e enrolment and orientation process +or +amilies.

Element 7.4.* Families ha$e opportunities to be in$ol$ed in the ser$ice and contribute to ser$ice decisions.

Element 7.4.3 ;urrent in+ormation about the ser$ice is a$ailable to +amilies

Standard .! 2amilies are supported in their parenting role and their values and beliefs about child rearing are respected.

Element 7.*.4 The expertise o+ +amilies is reco%nised and they share in decision ma-in% about their child@s learnin% and,ellbein%.

Element 7.*.* ;urrent in+ormation is a$ailable to +amilies about community ser$ices and resources to support parentin%and +amily ,ellbein%.

Standard .+ ,he service collaborates with other organisations and service providers to enhance childrens learning andwellbeing.

Element 7.3.4 Bin-s ,ith rele$ant community and support a%encies are established and maintained.

Element 7.3.* ;ontinuity o+ learnin% and transitions +or each child are supported by sharin% rele$ant in+ormation andclari+yin% responsibilities.

Element 7.3.3 )ccess to inclusion and support assistance is +acilitated.

Element 7.3.0 The ser$ice builds relationships and en%a%es ,ith their local community.



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7.4( 7.*( 7.3 re%ulation 48 )ccess +or parents

'elated reuirements

7.4( 7.* section 4* O++ence to +ail to display prescribed in+ormation

7.4( 7.*( 7.3 section 48 O++ence relatin% to re9uirement to -eep enrolment and other documents

7.4( 7.*( 7.3 re%ulation 3 Educational pro%rams

7.4( 7.*( 7.3 re%ulation 0 #ocumentin% o+ child assessments or e$aluations +or deli$ery o+ educational pro%ram

7.4( 7.*( 7.3 re%ulation 8 'n+ormation about the educational pro%ram to be -ept a$ailable

7.4( 7.*( 7.3 re%ulation 7 'n+ormation about educational pro%ram to be %i$en to parents

7.4( 7.*( 7.3 re%ulation 52 ee-ly menu

7.( 7.*( 7.3 re%ulation 57 Noti+ication to parents o+ incident( inHury( trauma and illness

7.3 re%ulation GG ;hildren lea$in% the education and care ser$ice premises

7.3 re%ulation 42* )uthorisation +or excursions

7.4( 7.*(7.3 re%ulation 444 )dministrati$e space 1centrebased ser$ices6

7.4 re%ulation 4751*61-6 Policies and procedures are re9uired in relation to enrolment and orientation

7.4( 7.*( 7.3 re%ulation 44 Policies and procedures to be -ept a$ailable


7.4( 7.*( 7.3 re%ulation 4* Noti+ication o+ chan%e to policies or procedures

7.4( 7.*( 7.3 re%ulation 43 Prescribed in+ormation is to be displayed

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uality mprovement Plan for A


Strengths CSummarise stren%ths identi+ied in the sel+assessment process. #elete i+ not re9uired.D










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'mpro$ement plan

Standard/element


Priority1B/M/=6



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&uality )rea : Beadership and ser$ice mana%ement

This 9uality area o+ the National Quality Standard+ocuses on e++ecti$e leadership and mana%ement o+ the ser$ice that contributes to 9uality en$ironments+or children@s learnin% and de$elopment. elldocumented policies and procedures( ,ellmaintained records( shared $alues( clear direction and re+lecti$epractices enable the ser$ice to +unction as a learnin% community. )n on%oin% cycle o+ plannin% and re$ie,( includin% en%a%ement ,ith +amilies( creates theclimate +or continuous impro$ement.

&uality )rea : Standards and elements

Standard

3.1

"ffective leadership promotes a positive organisational culture and builds a professional learning community.

Element.4.4

)ppropriate %o$ernance arran%ements are in place to mana%e the ser$ice.

Element.4.*

The induction o+ educators( coordinators and sta++ members is comprehensi$e.

Element.4.3

E$ery e++ort is made to promote continuity o+ educators and coordinators at the ser$ice.

Element.4.0

Pro$ision is made to ensure a suitably 9uali+ied and experienced educator or coordinator leads the de$elopmeno+ the curriculum and ensures the establishment o+ clear %oals and expectations +or teachin% and learnin%.

Element.4.8

)dults ,or-in% ,ith children and those en%a%ed in mana%ement o+ the ser$ice or residin% on the premises are +and proper.

Standard3.!

,here is a commitment to continuous improvement.

Element.*.4

) statement o+ philosophy is de$eloped and %uides all aspects o+ the ser$ice@s operations.

Element.*.*

The per+ormance o+ educators( coordinators and sta++ members is e$aluated and indi$idual de$elopment plansare in place to support per+ormance impro$ement.

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Element.*.3

)n e++ecti$e sel+assessment and 9uality impro$ement process is in place.

Standard3.+

Administrative systems enable the effective management of a uality service.

Element.3.4

ecords and in+ormation are stored appropriately to ensure con+identiality( are a$ailable +rom the ser$ice and aremaintained in accordance ,ith le%islati$e re9uirements.

Element.3.*

)dministrati$e systems are established and maintained to ensure the e++ecti$e operation o+ the ser$ice.

Element.3.3

The e%ulatory )uthority is noti+ied o+ any rele$ant chan%es to the operation o+ the ser$ice( o+ serious incidentsand any complaints ,hich alle%e a breach o+ le%islation.

Element.3.0

Processes are in place to ensure that all %rie$ances and complaints are addressed( in$esti%ated +airly anddocumented in a timely manner.

Element.3.8

Ser$ice practices are based on e++ecti$ely documented policies and procedures that are a$ailable at the ser$iceand re$ie,ed re%ularly.



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&uality )rea : elated sections o+ the National Ba, and National e%ulations



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Standard/element

National Ba, 1section6 and National e%ulations 1re%ulation6

.4.8 section 4* )pplicant must be + it and proper person 1pro$ider appro$als6

.4.8 section 43 Matters to be ta-en into account in assessin% ,hether a +it and proper person 1pro$ider appro$als6

.4.8 section *4 eassessment o+ + itness and propriety 1pro$ider appro$als6

.4.8 section 42G Matters to be ta-en into account in assessin% ,hether +it and proper person

.3.4 re%ulations 48547* )ttendance and enrolment records

.4.8 re%ulation 473 esidents at +amily day care residence and +amily day care educator assistants to be +it and proper persons

.4.8 re%ulation 470 e9uirement +or notice o+ ne, persons at residence

.3.4 re%ulation 47 ecord o+ ser$ice@s compliance

.4.4( .3.4(.3.0( .3.8

re%ulations 4754* Policies and procedures

.3.4 re%ulations 4347 'n+ormation and record-eepin% re9uirements

.3.4 e%ulations 4452 Prescribed records

.4.4 re%ulations 454!450 ;on+identiality and stora%e o+ records

'elated reuirements

.4.8 re%ulation 40 )pplication +or pro$ider appro$al by indi$idual

.4.8 re%ulation 48 )pplication +or pro$ider appro$al by person other than an indi$idual

.4.8 re%ulation 47 Matters relatin% to criminal history



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uality mprovement Plan for A3

Summary o+ Stren%ths


ey impro$ements sou%ht +or &)


C'nclude the element number 1le+t6 and description +rom &) tableD






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'mpro$ement plan

Standard/element


Priority1B/M/=6



0G FOU ! "uide to #e$elopin% a &uality 'mpro$ement Plan( )ppendix *: &uality 'mpro$ement Plan Template


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2-four - appendix 2 quality improvement plan template of guide to developing a quality improvement...

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