2-1

Human Resource

Management Strategy

and Analysis

2

2-2

Learning Objectives

1. Explain why strategic planning is important to all managers.

2. Explain with examples each of the seven steps in the strategic planning process.

3. List with examples the main generic types of corporate strategies and competitive strategies.

2-3

Learning Objectives

4. Define strategic human resource management and give an example of strategic human resource management in practice.

5. Briefly describe three important strategic human resource management tools.

6. Explain with examples why metrics are essential for managing human resources.

2-4

Why Strategic Planning is

Important to all Managers

2-5

Goal-Setting and the

Planning Process

• The hierarchy of

goals

• Strategic

planning

2-6

Review

2-7

The Seven Steps in the

Strategic Planning Process

2-8

Seven Steps

1. Define current business

2. Audits

3. New directions

4. Strategic goals

5. Formulate strategies

6. Implement

7. Evaluate

2-9

Review

• Importance of

strategic planning

• Goal setting

• Steps

2-10

The Main Generic Types of

Corporate Strategies and

Competitive Strategies

2-11

Types of Strategies

• Corporate strategy

• Competitive strategy

• Functional strategy

oHuman resources as a competitive

advantage

• Strategic fit

2-12

Corporate Strategies

• Concentration

• Diversification

• Vertical integration

• Consolidation

• Geographic

2-13

Competitive Strategies

• Cost leadership

• Differentiation

• Focus

2-14

Management Roles in

Strategic Planning

• Top Managers’ Role in Strategic

Planning

• Departmental Managers’ Strategic

Planning Roles

oDevise

oSupport

oExecution

2-15

Review

• Types of strategies

oCorporate

oCompetitive

oFunctional

oStrategic fit

• Managerial roles in strategic planning

2-16

Defining Strategic Human

Resource Management with

an Example of Strategic

Human Resource

Management in Practice

2-17

Strategic Human Resource

Management

• Defining strategic

human resource

management

• Human resource

strategies and

policies

2-18

Example

• Shanghai Portman

oService orientation

• Ritz Carlton

oHuman Resource

system

2-19

Mergers and Acquisitions • Due Diligence Stage

oCulture

oCompensation & benefits

oLabor relations, etc.

• Integration Stage

oTop management and leadership

oCommunication

oKey talent

2-20

Review

• Definition

• Strategies

• Policies

• Service-oriented

example

• Mergers &

acquisitions

2-21

Three Important Strategic

Human Resource

Management Tools

2-22

Strategic Human Resource

Management Tools

• Strategy map

• The HR scorecard

• Digital dashboards

2-23

HR Metrics and

Benchmarking

• HR metrics

oTypes of metrics

• Benchmarking

2-24

Review

• Strategy map

• HR Scorecard

• Digital dashboards

2-25

Why Metrics are Essential for

Managing Human Resources

2-26

Strategy and Strategy-

Based Metrics

• Workforce/talent analytics

• Data mining

• HR audits

• Evidence-based HR

oThe scientific method

• Why should a manager be scientific?

2-27

High-performance Work

Systems

• High-performance

human resource

policies and

practices

2-28

Review • Strategy and strategy-based metrics

• Talent analytics

• Data mining

• Audits

• Evidence-based HR

• The scientific method

• High-performance work systems

SWOT Analysis

2-29