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Presentation Overview

• Study Objectives• Survey Design• Trip Purpose and Trip Chaining• Overview – Satisfaction with Roadways and

Transportation in Communities• Satisfaction with Major Highways

– Changes in Satisfaction Since 1995– Factors Contributing to Greater Satisfaction– Factors Contributing to Greater Dissatisfaction

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Presentation Overview (cont.)

• Satisfaction with the Transportation System and Options in Communities

• Satisfaction with National Parks and Forests• Suggested Improvements: Actions the Public

Would Find Helpful• Study Conclusions• Comparison of Major Highway Characteristics

1995 – 2000

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Study Objectives

• Provide national measures of public satisfaction with:– The nation’s highways– Community transportation systems and options– Access to and travel on Federal lands

• Describe travel patterns• Understand how community transportation systems

affect where people live and work and, thus, indirectly affect community development

• Identify the public’s priorities and preferred approaches to solving transportation problems

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Survey DesignOperations and Planning/ Environment Survey

• 2,057 people participated in Random Digit Dial (RDD) telephone survey

• ±2 percentage point margin of sampling error

• Baseline for traditional and emerging issues

Infrastructure Survey

• 2,030 people participated in RDD telephone survey

• ±2 percentage point margin of sampling error

• Follow-up to the 1995 National Highway User Survey

• Also assessed satisfaction from a community perspective

Federal Lands Highway Survey

• 1,236 people interviewed at six National Parks and six National Forests

• ±3 percentage point margin of sampling error

• Determined gap between satisfaction with and importance of roadway and operational characteristics

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Trip Purpose and Trip Chaining

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Overview: Satisfaction with Roadways and Transportation in

Communities

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Satisfaction with Major Highways

Changes in Satisfaction Since 1995

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Satisfaction with Major Highways

Factors Contributing to Greater Satisfaction

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Satisfaction with Major Highways

Factors Contributing to Greater Dissatisfaction

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Satisfaction with the Transportation System

and Options in Communities

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Satisfaction with National Parks and Forests –

Recreational Opportunities for the Nation

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Suggested Improvements: Actions the Public Would

Find Helpful

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Study Conclusions

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Study Results Suggest What the Public Would

Find Helpful• Improve traffic flow by expanding existing

highways and public transit and by providing better information about traffic congestion

• Encourage smarter road management and operation

• Encourage greater understanding/awareness of how placement/design of highway projects can affect community quality of life

• Focus on road safety in National Parks and Forests

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Comparison of MajorHighway Characteristics

1995 – 2000

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