20. leadership
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H.V. Kothari
LEADERSHIP
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What is leadership? Leadership is influencing people so that they
contribute to organization and group goals.
People tend to follow leaders who offer means ofsatisfying their own needs, wishes and desires.
4characteristics of good leaders1. Ability to inspire
2. Develop climate conducive to responding andmotivating people
3. Use power in effective and responsive way4. Comprehend, human beings have different
motivation forces at different times and indifferent situations.
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So you think you know what leadership is?
The art of getting people to do what theyreally dont want to do and dont feel equipped
to do against a timeline they dont believe in,
with risks that scare them, to achieve an
objective they believe at the beginning to be
impossible.
Eric Gregory
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Difference b/w leaders and
managers
Management consists of implementing the visionand strategy provided by leaders, coordinating
and staffing the organization and handling day to
day problems.
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DIFFERENCES BETWEEN MANAGEMENT
AND LEADERSHIP
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Trait theories
Theories that consider personal qualities andcharacteristics that differentiate leaders from non
leaders.
Ambition,energy,the desire to lead, honesty and
integrity, self confidence, intelligence and job
relevant knowledge, flexibility in adjusting
behavior in different situations. Other qualities
internal locus of control,stability,sensitivity to
others,dominance.
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LEADERSHIP QUALITIES
Leadership Qualities
Adaptability Communicator
Knowledgeable
Embraces Responsibility
Enthusiastic
Charisma
Assertive
Diplomacy
Sense of
humour
Consistent
Conflict
resolution
Experience
Age
Role Model
Organised
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Limitations of trait theories
1. There are no universal traits in all situation
2. They predict leadership more in weak situation
than in strong situation
3.Evidence is unclear about cause and effectrelationship. Self confidence create leadership
or leadership create self confidence
4. It is difficult to establish relationship between
effective and ineffective leadership through traittheory
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Behavioral theories
Specific behaviors differentiate between leaderand non leaders. Once we study these behaviors,
behavior can be implemented in individuals who
desires to be effective leaders.
I. Ohio state studies
Initiating structure: extent to which leader is likely
to define and structure his or her role and those
of subordinates
Consideration: extent to which a leader is likely to
have job relationship characterized by mutual
trust, respect for subordinates, ideas and regard
for their feelings.
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II.University Michigan structure Employee oriented: emphasis on personal
relations. Taking personal interest in the needs ofemployees-accepting individual differencesamong members.
Production oriented: one who emphasizetechnical or task aspects.
III. Managerialgrid:(1,1) Managers are least concerned both for
people as well as production.
(9,9) active participation, mutual trust, teammanagement, open communication, mutualgoal setting, maximum concern for people.
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IV.Scandinavian studies
One who values experimentation, seek new ideasand generate and implement change.
Conclusion:
Behavioral theories have been modrately
successful in identifying consistent relationship
between leadership behavior and group
performance but they fail to take into account
situational factor that influence success or failure
of any leadership behavior
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Contigency theories
1.Fiedler contingency model:The theory that the effective groups depends on a proper
match between a leaders style of interacting withsubordinates-on the degree to which situation gives controland influences the leader.
Through a instrument LPC(least prefers co -workers)purports whether a leader is task oriented or relationshiporiented
After determining basic leadership style we match threecontingency variable:
1. Leader member relation: the degree of confidence, trust
and respect members have in their leaders2. Task structure: the degree to which job assignment are
proceduralized.
3. Position power: the degree of influence a leader hasover power variables.
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Relationship Oriented :- __________________
Task Oriented :- ------------------------------
Goo
d
PoorFavorable Moderate Unfavorable
Perfor
manc
e
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Category I II III IV V VI VII VIII
Leader-MemberRelations
Good Good Good Good Poor Poor Poor Poor
Task Structure High High Low Low High High Low Low
Position Power Stron
g
Weak Strong Weak Stron
g
Weak Stron
g
Weak
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Fiedler contingency model Deductions:1. In situations which are favorable or unfavorable task
oriented leaders perform better in I,II,III,VII or VIIIsituations.
2. In relationship oriented leaders are successful in
moderately favorable situations.
The above theory has been modified to 3 situations. Taskoriented leaders performed best in situation of highcontrol and low control, relationship oriented in moderatecontrol situations.
Evaluation of theory is positive if only 3 rather than 8variables are taken into account. From the abovetheories we have 2 ways to be successful
Change the leader to fit to the situation
Change the situation by restructuring task or increasingor decreasing power.
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2.Cognitive resource theory
It states that stress unfavorably affect a situationand that intelligence and experience can lessen
the influence of stress on a leader.
Research supports:
If stress is low, more experienced individuals
perform worse than do less experience people.
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3.Hersey and Blanchards situational
theory
A contingency theory that focuses on followersreadiness.
Successful leadership is achieved by selecting the
right leadership styles which is contingent on the
level of followers readiness
1. If a follower is unable and unwilling to do a task
the leader needs to give clear and specific
direction
2. If followers are unwilling and able the leaders
needs to use a supportive and participative style
3. If followers are able and willing the leaders
doesn't need to do much.
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III. A Contingency Approach
Contemporary approaches to leadership acknowledge theimportance of matching the traits and leadership behavior to
situations to maximize effectiveness.
But the thorny questions are what traits or styles with what
situations.
What are the basic situations?
What are the basic styles?
What are the matches that lead to effectiveness?
These are the critical questions of leadership.
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Leader member exchange theory
Leaders tend to have favorites who made up his orher In group. This is due to lack of time available
to him.
Personal compatibility, subordinates competence
are the factors which makes an In group.
Research shows link between in group and high
performance rating.
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Path goal theory
Leaders job is to assist followers in attaining theirgoals and to provide necessary direction and/or
support to ensure that their goals are compatible
with the overall objective of the group or
organization.
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Contd
EEEDCFFH
SHJMNBNM
TTTGO
ENVIRONMENT CONTIGENCY FACTORS
TASK STRUCTURE
FORMAL AUTHORITY SYSTEMWORK GROUP
LEADER BEHAVIOR:
DIRECTION/ACHIEVEMENT
ORIENTED/PARTICIPATIVE/SUPPORTIVE
OUTCOMES:
PERFORMANCE
SATISFACTION
Subordinate contingency theory
Locus of control
Experience
Perceives ability
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Path goal theory
Directive leadership - greater satisfaction whentasks are ambiguous or stressful
Supportive leadership: performing structured
tasks
Participative leadership: suitable for internal locus
of control employees
Achievement oriented leadership: increase
employees expectancies-effort when tasks areambiguously structured.
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Leadership participation model by
Victor vroom and Philip yelton
A leadership theory that provides a set of rules todetermine the form and amount of participative
decision making in different situations. They have
enumerated 12 contingency variable. Though the
above 5 alternative style of leadership aredetailed right from the leaders making the
decision completely by himself or herself to
sharing the problem with group and developing
consensus decision.Some contingency theories also have stress,
intelligence and experience as important
situational variables.
Contingency Variables in the Revised Leader
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Contingency Variables in the Revised Leader-
participation Model
Importance of the decision
Importance of obtaining follower commitment to the decision.
Whether the leader has sufficient information to make a good decision.
How well structured the problem is
Whether an autocratic decision would follower commitment.
Whether followers buy into the organization's goals.
Whether there is likely to be conflict among followers over solution alternatives.
Whether followers have the necessary information to make a good decision.
Time constraints on the leader that may limit follower involvement.
Whether costs to bring geographically dispersed members together is justified.
Importance to the leader of minimizing the time it takes to make decision.
Importance of using participation as a tool for developing follower decision skills.
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Summary: Know yourself & self-
improve
Weak Medium Strong Comments
Must Haves
1. Integrity
2. Dedication
3. Competence
4. Team work
Differentiators
1. Continuous self-improvement
2. Get the best out of people
3. Vision and critical thinking4. Judgment and Courage
Leadership qualities
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1. Get your technical and emotional skill base set (formal/informal).
2. Seek challenges to grow and expand your emotional and rationalcapabilities.
3. Find a mentor (formal or informal) to guide your development.Can have more than one all through your career.
4. Take acceptable risks.5. Adopt a leadership style you are comfortable with and that fits
your personality. (Dont try to be Tony!)
6. Be accountable.
7. Have courage in the face of adversity or controversy.
8. Admit mistakes.
9. Communicate frequently. Up and down.
10. Be approachable but resolute.
Steps of Leadership
Erics 10 Steps to Leadership Excellence
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Practical Guide to Proposal Leadership
Learn Through Example
Lead By Example
Ask Please
Say Thanks
Communicate
Communicate Communicate
CommunicateCommunicate
Encourage Healthy Intellectual
Conflict and Debate
Resolve Unhealthy ConflictQuickly and Effectively
Present the Vision
Measure the Vision
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1. People ask you what you think.
2. People ask you for help.
3. Acknowledged company leaders ask you to help
on a major project.
4. Peers begin to follow your example.
5. Youre not afraid to run the copying machine late
at night and you know where to find dinner for
your team.
Signs You are Becoming a Leader
The most effective leaders make no demands, they
just define and communicate the course, provide
resources, and get in front of the team.
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Leadership Styles and Your Career
Leadership the essence of creating change out of
random thoughts and events.
Not all people can or should be leaders followers are importanttoo!
Decide what you are or want to be
If you choose to be a leader Prepare Practice Take Acceptable Risks Be Accountable Develop a Sense of Humor Keep Your Perspective Manage Your Emotions Lead by Example