2002. mendoza mba, e-commerce class. presentation on yahoo strategies

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2002. MBA class, e-commerce. Our presentation on Yahoo... e-commerce is in my blood!

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Page 1: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

DO DO YOU YOU

??

Page 2: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Content DirectoryContent Directory

HistoryWhat is Yahoo? , History , Team , Strategic Changes ...

Yahoo! TodayServices , Competitors , Business Model

Industry Attractiveness5 FORCES , Advantages , Network Value

Strategic ChallengesCompetition , Industry , Strategic Fit ...

Strategic ChoicesAdvertising Engine , Merger , Media-Content Provider , SMB’s Engine ...

Questions and AnswersSubmit your Questions …

More Yahoo!

Page 3: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

What is Yahoo?What is Yahoo?

The name of a race of brutish creatures resembling men in Jonathan Swift's Gulliver's Travels.

Page 4: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

What is Yahoo?What is Yahoo?

Internet portal with 237 mln. visitors

70% reach in the US

25 international sites in 13 languages

More Yahoo!

Page 5: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

TimelineTimeline

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Page 6: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

More Yahoo!

Rise and FallRise and Fall

Page 7: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Management Management ChangeChange

Tim KoogleJerry Yang & David Filo Terry Semel

More Yahoo!

Page 8: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Strategic ChangesStrategic Changes

More Yahoo!

Aggressive cost-cutting

reshaping 44 business units into 6 , 12% of workforce laid off

Conversion to paid listings and services

Sale of premium listings to Overture , Yahoo! Business Listings, Mail

Page 9: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Strategic ChangesStrategic Changes

More Yahoo!

More non-advertising revenues

Movies on Demand , Small business hosting , Games , Music & movie downloads

Partnerships & Acquisitions:

GeoSities, equity stake in Google, HotJobs, Yahoo!Music, SBC

Page 10: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Paid Space on Screen Real Estate: 9%

Methodology – Jakob Nielsen, Nielsen Norman Group

Page 11: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Paid Space on Screen Real Estate: 54%

Methodology – Jakob Nielsen, Nielsen Norman Group

Page 12: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Profits Profits UpUp Again Again

Yahoo! Profits in 1998-2002

-120

-100

-80

-60

-40

-20

0

20

40

60

80

1998 1999 2000 2001 2002

More Yahoo!

36,6 mil36,6 mil

Page 13: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

TodayToday

Internet portal with 237 mln. visitors

70% reach in the US

25 international sites in 13 languages

More Yahoo!

Page 14: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

TodayToday

$ 1,5 billion cash reserves

$ 36,6 mln. profit by the end of 3rd Q 2002 (not counting HotJobs)

Stock $ 14.3 as of Oct 28.

More Yahoo!

Page 15: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

TodayTodayStrategic Acquisitions

VivaSmart

More Yahoo!

Page 16: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

ServicesServices

Services > Commerce

Page 17: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

ServicesServicesServices > Communication

Page 18: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

ServicesServices

Services > Information

Page 19: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

ServicesServices

Services > Listings

Page 20: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

ServicesServicesServices > Media

Page 21: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

ServicesServices

Services > Other

Page 22: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Portal Business Model Portal Business Model

More Yahoo!

Advertisers

Banner Ads, Sponsorships, Paid listings, visitor information

Catalog Merchants

Transaction fees,

Buy Add Value Sell

Search Technology

Google, Inctomi,

Overture, ODP, etc.

Page 23: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Yahoo! Business Model Yahoo! Business Model

Buy Add Value Sell

Search Technology

Teoma, Inctomi,

Overture, Divine

Broadband

SBC

237 mil. users per month

70 percent reach in the U.S.

44 services

Advertisers

Banner Ads, Sponsorships, Paid listings, visitor info

E-businesses

Transaction fees,Web hosting , e-marketing fees, portals, ASP, document search service

Gamers

Game rent commissions

Entertainment

Games on Demand,

Internet users

Dial-up and DSL fees

Page 24: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

CompetitorsCompetitors

More Yahoo!

Page 25: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Strategy - Network ValueStrategy - Network Value

eBayeBayYahoo!Yahoo!

Discovery Discovery

Implications:

Yahoo! should maintain visitor growth to attract more advertising profits, yet the value of the Yahoo! Network is finite. finite.

Page 26: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Strategy - Strategy - 5 Forces in Portal Industry5 Forces in Portal Industry

Suppliers - WEAK

Users, website owners, web databases, ISP

Buyers - STRONG

Advertisers, e-businesses, internet users

New Entrants - STRONG

Web Databases, Vertical Portals

Substitutes - STRONG

Search Engines , Meta-Crawlers , Independent Web Directories, pay-per-click engines

Competitors

Search Engines, Media Portals

Page 27: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Strategy - Competitive AdvantagesStrategy - Competitive Advantages

More Yahoo!

Largest Human-Compiled Web Directory

Most relevant web searches from Teoma-Google

Independent On-line Entertainment On-Demand Partner

No studio affiliations like Netscape and Google

No technology-control like MSN

Hollywood connections

Brand Image

Synonymous to Internet in the rest of the world. Must-be online advertising item.

Page 28: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

StrategicStrategic ChallengesChallenges

More Yahoo!

Undefined Strategy

No defined strategic niche.

Page 29: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

StrategicStrategic ChallengesChallenges

More Yahoo!

Undefined Strategy

No defined strategic niche.

Increased Competition among Portals for paid services

Google leading in search technology and audience

Pay-per-click listings prevail

Consolidation of portals with media & telecom companies (AOL-Time Warner, Microsoft, Bertelsmann)

Forward integration of search technology providers

Page 30: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

StrategicStrategic ChallengesChallenges

More Yahoo!

Undefined Strategy

No defined strategic niche.

Increased Competition among Portals for paid services

Google leading in search technology and audience

Pay-per-click listings prevail

Consolidation of portals with media & telecom companies (AOL-Time Warner, Microsoft, Bertelsmann)

Forward integration of search technology providers

Limited business model potential

Very vulnerable to loss of critical mass of users, because of Metcalfe model

Page 31: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

StrategicStrategic ChallengesChallenges

More Yahoo!

Undefined Strategy

Increased Competition among Portals for paid services

Limited business model potential

Page 32: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

StrategicStrategic OptionsOptions

p2p auction portal

Auction model like eBay

p2p music download portal

underground music&downloads like late Napster (Mike’s and Stef’s idea)

Page 33: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

StrategicStrategic OptionsOptions

World Portal

Largest independent info-mediary

Independent Media Portal

Hollywood’s favorite on-line partner

Small Business Support Portal

Largest independent info-mediary

Page 34: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

World PortalWorld Portal

More Yahoo!

propro contra

+ Leveraged by brand image

+ Core competency

+ International expansion

+ Affiliation with Google

- Heavy dependence on advertising revenues

- Heavy competition

- Finite growth potential and network value

Page 35: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

GroupGroup portal portal - Auctions - Auctions

More Yahoo!

propro contra

+ Infinite network value

+ Yahoo! has “critical mass” of users for effective start

+ High revenue potential from transactions

+ Acquired e-payment technology from Arthas

- Yahoo! Auctions failed to compete with eBay

- Core competency not in paid group ware services

- Strong competition (eBay and AOL)

Page 36: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

GroupGroup portal portal – music downloads – music downloads

More Yahoo!

propro contra

+ Infinitely leverageable network value

+ First-mover advantage

+ Management connections with Hollywood

+ Entertainment industry’s largest star* test-market

+ Image of worldwide independent and entrepreneurial brand

- Long pay-off time

- Risky revenue model

Page 37: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

MediaMedia & Game Portal & Game Portal

More Yahoo!

propro contra+ CEO’s Hollywood connections

+ Independent portal

+ Broadband capability

+ Revenue model less affected by economic downturn

- Paying Audience limited to broadband Internet users

- Large dependence on advertising

- Finite network value potential

- Competition from AOL-Time Warner

Page 38: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Small Businesses PortalSmall Businesses Portal

More Yahoo!

propro contra+ Small Businesses moving on-line

+ Cost advantage for e-marketing solutions

+ Affiliation with Google

+ Experience (Yahoo! Shops, Geocities)

- Direct competition (Microsoft bCentral)

- Forward integration from search providers (Google and Overture)

- Not core competence in marketplace services

Page 39: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

Future?Future?

More Yahoo!

Media portal +Media portal +

Info-mediary +Info-mediary +

Small Businesses PortalSmall Businesses Portal

Page 40: 2002. Mendoza MBA, e-commerce class. Presentation on Yahoo strategies

How to Submit Your Questions

Always More Yahoo!

We ask that you follow three simple, yet important steps if you have a question you'd like to suggest:

Step 1: Check to See if Your Question Has Been Already Answered by Yahoo! Presentation. An important first step, because if your question is already asked, you need go no further.

Step 2: Find the Appropriate Question Category in Yahoo! Presentation

Step 3: Submit the Appropriate Question. Do this simply by asking Vartan or Yana after presentation.

Finally, thanks for your attention and questions .