20.03.14 residents survey sutton south cheam and ......2014/03/20 · lcas -% very/ fairly...

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Version 1 | Internal Use Only© Ipsos MORI

Version 1

Sutton Residents’ Survey 2013

Sutton South, Cheam & Belmont LCA Report

February 2014

Prepared by Ipsos MORI

This work was carried out in accordance with the requirements of the international quality standard for market research, ISO 20252:2006 and with the Ipsos MORI Terms

and Conditions which can be found here

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Background and methodology

§ This PowerPoint report presents summary findings from the 2013 Sutton Residents’ Survey for the Sutton South, Cheam & Belmont Local Committee Area. The survey was conducted by independent researchers Ipsos MORI on behalf of Sutton Council.

§ The purpose of the survey is to provide robust measures of residents’ perceptions of where they live, Council services, communication with the Council and community engagement.

§ The survey was carried out in-home using Computer Assisted Personal


§ The survey was carried out in-home using Computer Assisted Personal Interviewing (CAPI) with a representative sample of 1,031 residents across the Borough aged 16+, between 11 October and 17 November 2013.

§ The results for Sutton South, Cheam & Belmont are based on 185 interviews with residents living in the LCA. This relatively low base size means results presented in this report should be treated with a degree of caution.

§ A detailed breakdown of results for all questions, including demographic and attitudinal crossbreaks, is provided via the main report, full data tables and topline documents (available separately).

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Q3. Overall, how satisfied or dissatisfied are you with your local area as a

place to live?

Nine in ten residents in Sutton South, Cheam & Belmont are satisfied

with their local area, in line with the overall Sutton average

39%

9% Very satisfied

Neither/ nor

Fairly dissatisfied (1%) Very dissatisfied (0%)

96%

94%

Carshalton & Clockhouse

Beddington & Wallington

Cheam North & Worcester

LCAs - % very/ fairly

satisfied



Cheam North and Worcester


Source: Ipsos MORI

51%

Fairly satisfied

Base: All residents in Sutton South, Cheam & Belmont (185) Sutton Residents’ Survey. Fieldwork Dates 11th October to 17th November 2013. Where a

figure is circled this denotes a significant difference to the Sutton average

91%

90%

89%

88%

91%

Cheam North & Worcester Park

Sutton South, Cheam and Belmont

Sutton Local

St Helier, the Wrythe & Wandle Valley

Sutton

Satisfied 90%

Dissatisfied 1%


Park

Sutton South, Cheam &

Belmont

Sutton Local

St Helier, the Wrythe &

Wandle Valley

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However, residents here are much less likely than elsewhere in the

Borough to be concerned about a number of local environmental issues

Sutton

Overall

(n=1,031)

%

Sutton South,

Cheam and

Belmont

(n=185)

%

Beddington and

Wallington

(n=218)

%

Sutton Local

(n=184)

%

Carshalton and

Clockhouse

(n=108)

%

St Helier, the

Wrythe and

Wandle

Valley

(n=166) %

Cheam North

and

Worcester

Park

(n=170) %

Parking43 50 37 50 46 36 42

Dog fouling36 23 38 45 38 45 28

Taking the top 8 environmental issues for residents across Sutton and looking

at the results by LCA show some differences…


Speeding

traffic 33 32 37 27 34 27 37

Litter26 15 23 29 30 35 26

Congestion26 16 24 21 26 18 51

Fly tipping18 11 27 17 16 27 10

Noise

pollution 15 8 14 14 12 26 17

Vandalism14 12 16 14 9 17 14

Base: All residents (1,031) Sutton Residents’ Survey. LCA base sizes in brackets. Fieldwork Dates 11th October to 17th November

2013. Where a figure is circled this denotes a significant difference to the Sutton average Source: Ipsos MORI

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The vast majority of residents in Sutton South, Cheam & Belmont feel safe in their

neighbourhood, and more so after dark compared to Borough residents overall

Q55/56. How safe do you feel walking outside in this neighbourhood alone in the

day time/after dark?

(n = 913)

Fairly safe

A bit unsafe (3%)

Very unsafe (0%) Never go out (1%)

Don’t know (0%)

23%15%

2% 3%

2%

Very safeA bit unsafe

Very unsafe (2%)Never go out (3%)

Don’t know (2%)

During day… After dark…


Base: Base: All residents in Sutton South, Cheam & Belmont (185) Sutton Residents’ Survey. Fieldwork Dates 11th October to 17th November 2013.

Where a figure is circled this denotes a significant difference to the Sutton average

65%

32%

Very safe

LCA Sutton overall

Safe 97% 97%

Unsafe 3% 2%

Source: Ipsos MORI

55%

15%

Fairly safe

A bit unsafe

LCA Sutton overall

Safe 78% 71%

Unsafe 17% 23%

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Q27. Taking everything into account, how satisfied or dissatisfied are you with

the way Sutton Council runs things?

The majority of residents in the LCA are satisfied with how Sutton

Council runs things – in line with the wider Borough

78%

78%

77%




LCAs - % very/ fairly

satisfied

10%

13%

7%

Very satisfied

Neither /nor

Fairly dissatisfied

Don’t know (*%)Very dissatisfied

(3%)


Wandle Valley


Park



Source: Ipsos MORIBase: All residents in Sutton South, Cheam & Belmont (185) Sutton Residents’ Survey. Fieldwork Dates 11th October to 17th November 2013. National

comparator data is drawn from Ipsos MORI’s national Capibus data.

77%

75%

73%

76%

44%



Sutton (LCA)

Sutton

National (2013)

Satisfied 77%

Dissatisfied 9%

67%

Fairly satisfied


Belmont


Sutton Local

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Q29. Overall, how well informed do you feel about how your council tax is

spent?

…and three in five feel well informed about how their council tax

is spent – more than in any other LCA

59%

53%

49%



Sutton (LCA)

LCAs - % well informed

11%

Not well

informed at all

Don’t know (4%)

Very well informed (4%)


Belmont


Sutton Local


Source: Ipsos MORIBase: All residents in Sutton South, Cheam & Belmont (185) Sutton Residents’ Survey. Fieldwork Dates 11th October to 17th November 2013. Where a


49%

46%

42%

42%

48%

Sutton (LCA)




Sutton

Informed 59%

Not informed 37%

54%26%

Fairly well

informed

Not very

well

informed

Sutton Local



Wandle Valley


Park

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7%

11%

Definitely agree (2%)Definitely disagree

Don’t know

However, more than half agree that they can influence Council-

run services within the local area – more than all other LCAs

52%

45%


Sutton (LCA)

LCAs - % definitely/ tend to

agree

Q50. To what extent do you agree or disagree that you can influence

Council-run services within your local area?


Belmont

Sutton Local


47%30%

Tend to

agreeTend to disagree



43%

43%

40%

37%

44%





Sutton

Agree 52%

Disagree 37%




Park


Wandle Valley

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Close to half of residents regard themselves as either fit or very

fit – significantly higher than the Borough average

46%

40%

40%




LCAs - % very fit/ fit

Q68. What do you consider to be your present fitness level?

10%5%3%

Very fitVery unfit

Unfit

Don’t know (0%)


Belmont


St Helier, the Wrythe & Wandle

Valley




40%

39%

33%

28%

38%

Valley



Sutton (LCA)

Sutton

Very fit / Fit 46%

Very unfit / unfit 8%

36%46%

Average

Fit

Valley


Park


Sutton Local

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Most residents in the LCA have at least adequate social contact with people they

like, in line with the Borough average, and very few feel socially isolated

Q70. Thinking about how much contact you’ve had with people you like,

which of the following statements best describes your social situation?

64

21

59

27

I have as much social contact as I want with people I

like

I have adequate social contact with

people I like

64%

61%


Sutton (LCA)

LCAs - % I have as much social

contact as I want with people I like


Belmont

Sutton Local

Of those who have

as much contact as

they want…


11

2

2

11

2

1

I have some social contact with people I like, but not enough

I have little social contact with people I like and feel socially

isolated

Don't know

Sutton South, Cheam & Belmont

Sutton overall (%)

60%

59%

55%

52%

59%





Sutton



St Helier, the Wrythe & Wandle

Valley


Park

Base: All residents in Sutton South, Cheam & Belmont (185) and Sutton (1,031)

Source: Ipsos MORI

All residents in Sutton (1,031)

Sutton Residents’ Survey. Fieldwork Dates 11th October to 17th November 2013. Where a figure is circled this

denotes a significant difference to the Sutton average

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Conclusions and looking ahead

§ Perceptions of residents in the Sutton South, Cheam & Belmont LCA are in line with the wider Borough across most measures, and in a number of cases are better.

§ Most residents in the LCA are satisfied with their local area (90%).

§ In addition to this, residents are more likely to feel safe in the local area, particularly after dark.

§ Environmental issues are less salient in the LCA than they are in other parts of the Borough, although there appear to be some concerns relating to parking and speeding traffic which the Council may want to look at.


and speeding traffic which the Council may want to look at.

§ Residents in Sutton South, Cheam & Belmont are broadly satisfied with the Council and believe the Council provides value for money.

§ Residents here seem to feel better informed and engaged with the Council compared to all other LCAs: and to agree that they can influence Council-run services in their local area.

§ Those in Sutton South, Cheam & Belmont are less likely to use sports facilities. However, residents are more likely than others in the Borough to describe their present fitness levels as fit or very fit, and reported exercise levels are in line with the wider Borough.

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20.03.14 residents survey sutton south cheam and ......2014/03/20 · lcas -% very/ fairly...

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