Crossroads In Motion Assisting Non-Native English Speakers with Transit Information

APA Livable Washington Conference

November 2, 2005

Operating Environment

Density

Land Use Patterns

Congestion

Geography

Local Policy Decisions

Land Use

Urban design

Parking

Zoning

Management/Staff

Skills & Experience

Leadership

Service Design

Service Quality

Factors Affecting Transit Performance

Bellevue Transit Plan Implementation

Plan Adopted June 2, 2003

Recipient of the 2003 American

Planning Association Honor Award

for Excellence in Planning

Downtown Layover Team

Transit Signal Priority Team

Bus Stop Amenities Team

Ride Free Area Team

Arterial HOV Team

Transit Center Team

Pavement Overlay Team

Commuter Parking Team

Comprehensive Plan Team

Pedestrian Access Team

Plan Implementation Work Teams

Bellevue 2000

Two or more

races

2.9%

Hispanic or

Latino:

5.3%

Asian alone

17.6%

Black or

African

American

1.9%

Some other

race

0.5%

White alone

71.8%

Bellevue 1990

White

85.3%

Black

2.0%

Asian or

Pacific

Islander

9.9%

Other race

0.5% Hispanic

2.3%

Bellevue Racial Characteristics (2000)

0%

10%

20%

30%

40%

50%

60%

Total Pop Hispanic White Black Asian, NHPI 2 or more

Preschool Age (0-4)

School Age (5-18)

College Age (18-22)

Workforce (19-44)

Workforce (45-64)

Senior Cit izens (65+)

Bellevue Resident Ethnicity by Age (2000)

Percent foreign born and region of birth

0%

5%

10%

15%

20%

25%

30%

United

States

Central

Sound

King

County

Eastside

Balance

Bellevue Kirkland Redmond Renton Seattle

Northern America

Latin America

Africa

Asia, Oceania

Europe

Foreign Born Residents in Bellevue

Foreign born by place of birth - 2000

China

16%

Japan

6%

Korea

7%

India

8%

Southeast Asia

14%

Other Asia

7%

Asia

57%

Europe

21%

Latin America

13%

Other

8%

Foreign Born Bellevue Residents

Percent Foreign Born in Region

Percent of Bellevue Residents who are Foreign Born

NEWCASTLE

FACTORIA

BRIDLE TRAILS

EASTGATE

SOUTHEAST BELLEVUE

NEWPORT HILLS

NORTH BELLEVUE

CROSSROADS

RICHARDS VALLEY

WILBURTON/NE 8TH ST

SOUTHWEST BELLEVUE

NORTHEAST BELLEVUE

BEL-RED/NORTHUP

DOWNTOWN

EVERGREEN HIGHLANDS

LegendArterials

Freeways

Subareas

Non Residential Areas

% Foreign Born

0% - 9.9%

10% - 19.9%

20% - 34.9%

35%+0 1 20.5 Miles

Lake W

ash

ing

ton

La

ke

Sa

mm

am

i sh

520

405

90

N

•Citywide, 24.5% of 2000

Bellevue residents were born

outside of the United States.

•More than 35 percent of

Crossroads residents were not

born in the United States.

•Foreign-born residents

comprise 20% or more of the

total population in many

Bellevue neighborhoods

throughout the city.

Year of entry to US by region for Bellevue Foreign-Born Residents

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

Europe Asia Africa Oceania Mexico Latin America

Balance

Canada (N.

America)

Year of entry before 1980 Year of entry 1980 to 1989 Year of entry 1990 to March 2000

Bellevue Immigration Patterns

Language composition of Bellevue residents, 2000

Speak

only English

74%

Speak another

language

27%

Chinese

5%

Spanish

5%

Japanese

2%

Russian

2%

Korean

2%

Indic

1%

Vietnamese

1%

Other Languages

8%

Languages in Bellevue

• Linguistic Isolation means that no member of a household

over age 14 speaks English “very well”

• Almost 27 percent of Bellevue’s population over age 5 speaks

a language at home other than English, and over 12 percent

speaks English less than “very well”

7%

12%

27%

0%

5%

10%

15%

20%

25%

30%

Linguistically isolated (based on

households)

Speak a language other than English Speak English less than "very w ell"

Non-English Speaking Population

Language other than English at Home

0

5

10

15

20

25

30

United

States

Central

Puget

Sound

King

County

Bellevue Eastside

Balance

Seattle

Perc

ent

1990

2000

Percent of Pop Who Speak a Language other than English at Home

NEWCASTLE

FACTORIA

BRIDLE TRAILS

EASTGATE

SOUTHEAST BELLEVUE

NEWPORT HILLS

NORTH BELLEVUE

CROSSROADS

RICHARDS VALLEY

WILBURTON/NE 8TH ST

SOUTHWEST BELLEVUE

NORTHEAST BELLEVUE

BEL-RED/NORTHUP

DOWNTOWN

EVERGREEN HIGHLANDS

0 1 20.5 Miles

Legend

Arterials

Freeways

Subareas

Non Residential Areas

% other language

0% - 9.9%

10% - 19.9%

20% - 34.9%

35%+

Lake Wash

ing

ton

La

ke

Sa

mm

am

i sh

520

405

90

N

•26.9% of Bellevue residents over

the age of 5 spoke a language at

home other than English in 2000.

•Almost no areas with less than 10%

of population speaking another

language

27,682

11,10211,548

26,782

Foreign-born

population

Population speaking

a language at home

other than English

1990

2000

132% 149%

Overall population 26%

Bellevue Residents’ Nativity & Language

2005 Human Services Needs Update

81% of providers of

human services to

Bellevue residents

identified transportation

as the largest barrier for

their clients in

accessing services.

Role of Information

When do I have

to be at the

stop?

How do I get

there from here?

How much

will my trip

cost?

“Transit customers today expect more and

better information from their local transit

agencies that can assist them in their transit

and multi-modal trip making. The leading

transit agencies are offering more and better

quality information - more useful, more

accessible and convenient, more

understandable, more comprehensive, and

more reliable. Better information will

contribute to satisfied customers who will

choose transit more often and remain as

committed transit riders for longer periods,

and perhaps will also attract new riders who

otherwise are reluctant to venture onto

public transit.”

New Paradigm for Public Transit

New Paradigms for Local Public Transportation Organizations. Transit Cooperative

Research Program Report 58.

Crossroads in Motion Brochure

Improved Signage

Downtown

38%

Park & Rides

16%

Residential Transportation Coordinators

Languages spoken include: Spanish;

Vietnamese; Korean; Chinese; Taiwanese;

Cambodian; Russian; and English.

Telephone 425-943-6786 for assistance.

www.metrokc.gov/inmotion/crossroads

Franz Loewenherz

City of Bellevue

425-452-4077

More Information