2005 engineering & operations technical conference – april 17-21 memphis, tn
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Kerry Bruce Manager, Safety & Health Services. 2005 Engineering & Operations Technical Conference – April 17-21 Memphis, TN. Kerry Bruce Manager, Safety & Health Services. Safety Programs That Work. Safety Vision, Mission & Principles. Progressive Motivation. Safety - PowerPoint PPT PresentationTRANSCRIPT
2005 Engineering & Operations Technical 2005 Engineering & Operations Technical Conference – April 17-21Conference – April 17-21
Memphis, TNMemphis, TN
Kerry Bruce
Manager, Safety & Health Services
Safety Programs That Work
Kerry Bruce Manager, Safety & Health Services
SafetyVision,
Mission &Principles
Safety Goals &
Objectives
Communication& Awareness
IncidentAnalysis
Responsibility &Accountability
Safety Training
ProgressiveMotivation
Safety Organizational Structure Standards &
Procedures
Supportive Safety Personnel
Observations,Assessments & Audits
Health &ProductivityManagement
JEA’s Integrated Safety & Health JEA’s Integrated Safety & Health ProgramProgram
Safety & Health is a business value for JEA
NineNine Industry Best PracticesIndustry Best Practices
Getting to Zero
• Demonstrated management commitment
• Safety planning – pre-project / pre-task
• Safety training and education (TUTS)
• Worker involvement and participation
• Recognition and rewards
• Staffing for safety
• Accident/incident reporting and investigation
• Drug and alcohol testing (Labor Relations)
The cutting edgeof safety.
Health &ProductivityManagement
SafetyVision,
Mission &Principles
Safety Goals &
Objectives
Communication& Awareness
IncidentAnalysis
Responsibility &Accountability
Safety Training
ProgressiveMotivation
Safety Organizational Structure Standards &
Procedures
Supportive Safety Personnel
Observations,Assessments & Audits
JEA’s Safety JEA’s Safety Vision, Vision, Mission & Mission & PrinciplesPrinciples
2005
Goal
2005 YTD
FY 2004
FY 2003
RIR
# inj.
1.8
40
2.23
23
2.07
47
3.57
82
FIR <0.6 0.51 0.47 0.78
SIR <10.0 4.77 8.14 42.71
6 Internal Processes that
Drive the Corporate Metrics
Goals & ObjectivesGoals & Objectives
Safety & Health Wiring Diagram
PREVENTIVE PROCESSES REACTIVE PROCESSES
OBSERVATIONS BEHAVIOR BASEDSAFETY
FACILITY AUDITS
CREW SAFETY AUDITS
OUTPUTS
CORPORATEMETRICS
RIRFIRSIR
% employees notparticipating
INCENTIVE - MOTIVATION
SAFETY INCENTIVEPROGRAM
% employees notparticipating
INCIDENT ANALYSESANALYSES
% Action Items not completed
CONTRACTOR SAFETYAUDITS
% assessmentsScoring < 90%
% scores < 75%
AUDITS
MeasuredIndicators
MetricIndicators
MetricIndicators
MetricIndicators
Safety TrainingSafety Training
Provided by Technical Utility Training Services (TUTS)
Content development supported by Safety– All required OSHA courses offered– Additional value added courses
New Hire Safety Orientation On-Site New Hire Orientation REAL Safety for Leaders
– A required management safety course
Observations, Assessments Observations, Assessments & Audits& Audits
BBS Observations - voluntary Facility Assessments Crew Check Reviews Driver Safety Audits Office Safety Checks Vehicle Check Sheets Job Hazards Analyses
Health & Health & Productivity ManagementProductivity Management
Integrated with JEA Health Plan 7 fully equipped fitness centers (employee
funded) Programs targeted at high risk areas
– Identified by:• HRA’s• Screenings
Gold Level – Well Workplace Award Applying for Platinum Level this year
Supportive Safety PersonnelSupportive Safety Personnel
Manager Safety & Health Services– 1 Compliance/Team Leader– 5 Safety Specialists
Contractor Safety Group– 2 Safety Specialists– 1 Administrator
Health & Productivity Management– 1 Health & Productivity Management Specialist– 1 PPE Administrator– 2 Statistical / Admin
S.H.A.P.E. Reps- 250 volunteer employees• Safety, Health, Awareness, Promotion, Education
Safety Staff of 14 – 2200 JEA employees
Standards & ProceduresStandards & Procedures
4 Safe Work Practices Manuals
– By area with pocket versions
JHA’s (Job Hazard Analyses)
19 Safety Procedures
– Incident Analysis
– WC Procedure
VP LEVELProcess Owner
Safety Action Plan
MANAGER LEVEL Manager’s Monthly Safety
MeetingSafety Action Plan
Mgr. & S.R. (Co-Chair) + Employees
VP & SR Co-chairDirectors & S.R.
9VPs & 9 S.R.s S&HS Mgr.
Director & S.R. Co-chairMgrs & S.R.
CSC Corporate Safety Plan
DIRECTOR LEVEL
Safety Action Plan
Organizational Safety StructureOrganizational Safety Structure
Safety Safety Communication & AwarenessCommunication & Awareness
Daily Tailgates & use of JHA’s Quarterly Safety Newsletters Voice mail safety messages from
CEO Periodic safety knowledge contests “Safety” e-mails Safety Meetings Business Safety Briefing
JEA’s Business JEA’s Business Safety Briefing is Safety Briefing is conducted before conducted before all business all business meetings. meetings.
Responsibility & AccountabilityResponsibility & Accountability
Safety Performance Factors for all
VP, Director & Manager Safety Action Plans
Safety history a factor for promotions and hiring
Safety seen as a business value
Incident AnalysisIncident Analysis Incident Analysis Team– Includes injured
employee
– Manager
– All involved personnel
– Area Safety Specialist
– Additional technical support if needed
Root Causes & Lessons Learned shared with entire company
Near-Misses & First Aid reported immediately
Progressive MotivationProgressive Motivation
2 Reward /Incentive Programs
AAA
Corporate Bonus Plan• Customer Satisfaction• O&M Budget• Safety
•Based on reaching Corporate goal•Paid bi-annually
•Rewards for safety & health involvement
• Linked to Safety Action Plans•Proactive activity based program •Paid quarterly for participation
Passport to Safety
Progressive MotivationProgressive Motivation
Safety Support Program– 0-3 year new
employees– Multiply injured
employees
Visible Leadership CommitmentVisible Leadership Commitment
Everyone at JEA is a Safety Leader.Management & employees support & participate in safety daily.Safety & Health are a business value. Commitment:• Corporate support of 250 SHAPE Reps.• 2 Safety Incentives• Management involved• Extensive Safety Training• Working to make safety habitual• Practicing “Safe Production”
Improving the Safety CultureImproving the Safety Culture Creating Business Value
•Management Commitment•Condition of Employment•Discipline strong•Rules/Procedures driven•Value People•Training done•Follow rules when observed•Safety not habitual•Safety personnel responsible•Safety & Prod. Separate
NaturalNaturalInstinctsInstincts
InjuryInjuryRatesRates
SupervisionSupervision
SelfSelf
IndependentIndependent
•Personal Knowledge, Commitment, and
Standards•Internalize Safety•Safety a Personal Value•Work-Practice & Habits •Individual Recognition•Some feel ownership•Peer pressure begins•Mgt. Involvement high•Safety & Prod. seen as one
DependentDependent
TeamsTeams
InterdependentInterdependent
•Genuine Trust,Care, Ownership•Help Others Conform & Mentor•Everyone has intrinsic value•Networking Contributor•Organizational Pride•Employee & Mgt. Involvement high•Safety seen as Business Value•Mgt. & Labor working together
Business ValueBusiness Value
The EndThe EndQuestions? Questions?