2005 ipma forum information technology and changing the culture of government gary robinson,...
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2005 IPMA ForumInformation Technology and Changing the Culture of Government
Gary Robinson, DirectorDepartment of Information Services
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“We must change the culture of state government.” Governor Christine Gregoire
March 16, 2005
Embrace Change
Lead Boldly
Creating Hope and Opportunity
Make Decisions that Make a Difference – for the Better – in the Lives of Washington Citizens
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Budget Priorities Invest in Kids and Communities
Make Sure Children Have Health Care
Keep Washington on a Path to Economic Success
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Government Management Accountability and Performance (GMAP)
Give citizens a Clear, Concise View of How Government Programs Are Working and Whether Citizens Are Receiving Value for Their Tax Dollars
Take Personal Responsibility and Be Accountable for Results
Allocate Resources According to the Most Important Priorities
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Government Management Accountability and Performance (GMAP)
Use the Most Effective Strategies
Base Decision on Accurate, Up-to-Date Information
Persist and Follow Up Until We Achieve Results
Eliminate Programs or Concepts that Don’t Work or Are Ineffective
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Department of Information Services Quality and Reliable Service
Leadership and Innovation
Joint Project Accountability and Success
Government Management Accountability and Performance (GMAP)
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Government Management Accountability and Performance (GMAP)
Information that Is Shared for the Purpose of Achieving Results
New York City Police Department – COMPSTAT
City of Baltimore – CITISTAT
Build on Priorities of Government and Performance Based Management
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Government Management Accountability and Performance (GMAP)
GMAP Panel
Governor’s Office Leadership Directors – Office of Financial Management – Department
of Personnel – Department of Information Services Risk Manager – Legislative Liaison
Measures – Budget, Personnel, Service Performance, Contracts, Risk Management, Audits
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Information Technology Enterprise Architecture
Merged Agency Databases Injured WorkersSystem Interoperability Business Licensing and
PermitsGeographic Information SecurityChild Protective Services Small Agency SupportCriminal Justice Business ContinuityHealth Care
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Information Technology Enterprise Architecture
Core Business Processes – HRMS and Roadmap
Call Center – 311 Services
Smart Buying
Strategic Plan JLARC Funding Study
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Information Technology Project Management Project Management Framework
Portfolios – Budget Proposals – Investment Plan
HRMS – OMNI – MMIS
Measure Results – Scope – Schedule – Resources - Projection
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Project and Service Delivery Success Return on Taxpayer Investments
Harness Information Technology Systems to Analyze Costs and Operations of Agencies to Improve Deliver of Services
Thoughtful Analysis of Data and Evidence About Strategies that Work
Seamless Accountability from the Budget Writing Process through Implementation and Performance Audits
Accountability Driven Leadership – Clear – Bold – Take Good Risks - Disciplined
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Partnerships State, Local, and Federal Agencies
Software and Hardware Suppliers
Manager and Developers
Quality Assurance Consultants
IPMA