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Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain Dr Andreas Papatheodorou, University of the Aegean Mr Zheng Lei, University of Surrey 2005/2 Abstract Tourism and air transport are explicitly linked especially in the context of leisure traffic. This paper aims at highlighting this relation by focusing on the impact of the three main airline business models (traditional scheduled, charter and low cost) on regional airports using Britain as a case study. The panel data econometric results show that despite the current perception, low cost carriers are not the only ones to contribute significantly to airport aeronautical and non-aeronautical revenue. This observation has important policy implications and calls for transparency in airport subsidies as argued in the conclusion. Keywords: tourism, regional airports, airline business models, panel data analysis

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  • Leisure Travel in Europe and Airline Business Models: A

    Study of Regional Airports in Britain

    Dr Andreas Papatheodorou, University of the Aegean

    Mr Zheng Lei, University of Surrey

    2005/2

    Abstract

    Tourism and air transport are explicitly linked especially in the context of leisure traffic.

    This paper aims at highlighting this relation by focusing on the impact of the three main

    airline business models (traditional scheduled, charter and low cost) on regional airports

    using Britain as a case study. The panel data econometric results show that despite the

    current perception, low cost carriers are not the only ones to contribute significantly to

    airport aeronautical and non-aeronautical revenue. This observation has important

    policy implications and calls for transparency in airport subsidies as argued in the

    conclusion.

    Keywords: tourism, regional airports, airline business models, panel data analysis

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 2

    1. Introduction

    Tourism is a global phenomenon of major economic importance. It comprises the

    activities of persons travelling to and staying in places outside their usual environment

    for not more than one consecutive year for leisure, business and other purposes (WTO,

    1994: 5). The latter include activities such as visiting friends and relatives (VFR), health

    treatment and pilgrimage. The World Tourism Organization estimates that international

    tourism arrivals reached 760 million in 2004, an increase of about 10% compared to

    2003 (WTO, 2005). This is a very encouraging sign given the stagnation that prevailed

    over the previous years due to the 9/11 terrorist attacks, the war in Iraq and SARS.

    International tourism receipts were about 460 billion in 2003 (WTO, 2004) and are

    expected to exhibit significant growth in the following years especially as China is

    gradually becoming a dominant player in terms of both inbound and outbound tourism.

    The Asian tsunami disaster is likely to have a negative impact in the short-run but the

    longer-term still looks very promising especially when domestic tourism is also taken

    into consideration.

    Air travel is intrinsically related to tourism mainly in terms of international flows but also

    for domestic movements in larger countries. The tourism ratio (which shows the

    percentage of demand attributed to tourism over total industrial supply) of air

    transportation can exceed 90% (Smith, 1998). Even if we consider only leisure and VFR

    traffic, many destinations in the Mediterranean and the Caribbean region are still highly

    dependent on air transport. Leisure travellers have been traditionally regarded as time-

    rich, highly price sensitive people with preferences exhibiting a strong seasonal pattern

    peaking during holidays and festive periods of the year. Trips may last for one or two

    weeks usually with the family and involve both short and long-haul destinations with in-

    flight service considered more important on the latter. The gradual emergence of the

    short-break trend, however, has created new peaks during weekends and is essentially

    associated with people who are better-off but time-constrained. Singles and people

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 3

    belonging to the DINK (Double Income No Kids) family category are the typical

    representatives in this case. VFR tourists have similar attitudes to leisure travellers but

    are more likely to make last minute travel arrangements with limited flexibility,

    especially in urgency (e.g. attendance of a funeral). Expatriate communities established

    as a result of previous (South to North in the 1950s and 60s) and current (East to West)

    immigration waves in Europe have enhanced VFR traffic; foreign students provide a

    further boost to such travelling.

    Charter carriers were the primary air service provider of leisure travel in Europe until the

    early 1990s. The seasonal and/or occasional character of such flights matched well the

    pattern of leisure travellers. These airlines acted as the original low cost ones by

    emphasising cost reduction: dense seat configuration and high passenger load factors

    allowed economies of density and low unit costs; irregular and sometimes inconvenient

    schedules plus the choice of somewhat secondary airports reduced airport fees; basic in-

    flight servicing cut operation expenses; and the explicit linkage with the travel

    distribution system in the context of an integrated tourist package led to very low

    publicity and distribution outlays. As a result of these low costs, charter carriers were

    able to offer low prices and satisfy the conscious leisure travellers. On the other hand,

    VFR traffic was a more active user of traditional scheduled carriers, as these fly

    throughout the year directly to major cities, where immigrants and students are likely to

    be based. Still, the relatively high cost of such air services discouraged frequent VFR

    travelling; in this context, charter carriers could offer a seasonal alternative.

    The completion of the European air transport liberalisation in 1997 and the creation of a

    Single Aviation Market had major implications for leisure and VFR travel

    (Papatheodorou, 2002). The abolition of any legal distinction between scheduled and

    charter carriers and the gradual emergence of low cost carriers (LCC) as a third, robust

    player in the market were among the most important developments. Within a short

    period of time, LCC became leaders in cost reduction: they provided a basic quality

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 4

    service in a single class cabin of dense configuration; they flew to secondary airports

    and outsourced many activities to lower staff; and they instigated disintermediation by

    favouring the direct contact between the airline and the customer over the Internet.

    LCC also innovated by offering one-way tickets priced according to efficient yield

    management techniques based on simplicity and very restricted conditions.

    By the late 1990s, the differences in the airline business models have become clear:

    traditional scheduled carriers focused on service delivery offering a network-based

    product, which could serve well the business passenger and the affluent leisure and VFR

    clientele; LCC provided point-to-point flights of basic quality but priced so low that

    attracted many leisure and VFR travellers; whereas, charter carriers were sitting

    somewhere in-between with a rather uncertain future. This product differentiation

    framework, however, did not last for long as the dynamics of competition gave rise to

    osmotic phenomena: currently, it is becoming increasingly difficult to distinguish

    between the three types of carriers. For example, many European traditional scheduled

    airlines such as British Airways, Lufthansa, SAS, Iberia and Aer Lingus engaged in a

    drastic cost-cutting exercise aiming to replicate many of the features of the LCC model

    at least in short-haul flights. On the other hand, some LCC started upgrading their

    services; easyJet, for example, serves also primary airports (e.g. Paris Orly) and offers

    flexible tickets, while Jet Blue in the USA provides leather seats and a live satellite

    television programme. Charter carriers decided to radicalise their product according to

    the LCC prototype albeit in occasionally longer-haul destinations. In some cases,

    charter carriers setup their own LCC affiliates as shown by the examples of My Travel

    Airways and My Travel Lite in Britain and Hapag Lloyd and Hapag Lloyd Express in

    Germany. As a result of this osmotic process and the acquisition of a new air travel

    culture based on knowledge and bargaining, a clear-cut customer segmentation is also

    difficult: illustratively, the results of the latest Barclaycard Business Travel Survey reveal

    that 70% of business travellers used LCC with satisfaction rates over 95% (Davies,

    2005). Conversely, a recent report by the British Air Transport Users Council stressed

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 5

    the importance of considering the time of booking a flight as well as the hidden

    monetary and time transfer costs associated with secondary airports: interestingly,

    traditional scheduled carriers can occasionally offer a better-value-for-money than their

    low-cost counterparts (AUC, 2003).

    Still, the various airline business models retain some differences regarding network

    structure and airport choice. In particular, the traditional scheduled airlines aim at

    adding value to the passenger by offering an extensive network based on own hub-and-

    spoke services and interlining agreements; its appeal is enhanced by airline participation

    in one of the three major strategic alliances (Oneworld, Star Alliance and Sky Team) and

    the existence of sophisticated frequent flyer programmes. To deliver these network

    services, traditional carriers use primary airports with all necessary facilities. Regional

    airports play only a minor role in their business model as the majority of related services

    act as feeders to major hubs. On the other hand, low cost carriers focus exclusively on

    basic point-to-point flights. This does not mean that LCC abstain completely from

    connecting traffic: the latter amounts to 30% of Southwests market, while in London

    Stansted Airport 14% of passengers engaged in do-it-yourself connections in 2003

    (Mosner, 2005). However, LCC are not prepared to offer these extra services

    themselves to avoid complication and an increase in their cost base. They choose

    primarily secondary regional airports (Orly is one of the few exceptions) and benefit

    substantially from low airport charges and station costs. For example, Frankfurt Hahn

    costs Ryanair 4.25 per departing passenger and there is no landing fee; in contrast a

    B737 operator at Frankfurt Main pays 13 per departing passenger and a landing fee of

    about 1.75 (Button et al., 2002). In other words, the sustainable competitive

    advantage of LCC is mainly derived from the adoption of point-to-point services

    operating from regional airports (Lei et al., 2004). Charter carriers have always offered

    point-to-point services and they increasingly fly also from secondary airports.

    These different airport choices have important implications for the airline-airport

    relationship. Traditionally, this has been characterised as love-and-hate; despite their

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 6

    common future and the complementarity of their operations, airlines have often accused

    airports of abusing their market power, while the latter justified any charge increase on

    the need to improve and expand a risky and sunk piece of infrastructure. The Ryanair

    experience has revealed that secondary airports are prepared not only to charge less but

    even to offer subsidies to attract traffic in the context of wider regional economic

    development (Papatheodorou, 2003; Starkie, 2002). Demand for air transport services

    is essentially derived from tourism activities. When all potential destinations are

    considered, tourism choice is discrete, i.e. go to place X and not to Y; lower airport

    charges and direct airline services signify a substantial improvement in accessibility if

    the destination is finally chosen, profits from consumption of local hospitality and other

    tourism services may more than compensate any losses at the airport level. Similar

    results hold when an airport acts as an origin rather than a destination gateway.

    Enhanced tourism consumption in this case is substituted by new employment

    opportunities at the airport and the wider local economy and the subsequent generation

    of additional expenditure and income through a multiplier-accelerator process.

    As expected, this subsidisation strategy raised adverse reaction from the part of various

    airlines such as Air France, which accused Ryanair of benefiting from unfair competition.

    The issue has reached the European Commission which, in its recent verdict on Charleroi

    Airport, espoused partly the rationale behind cross-subsidisation stressing, however, the

    need for transparency and fair trade: an airport should not offer secret concessions to

    specific airlines but adopt a tender-like procedure open to all carriers. The private

    investor principle should also be met; in other words, the longer-term financial

    sustainability and profitability of an airport as a stand-alone investment should be

    guaranteed (European Commission, 2004). In this context, it is essential for an airport

    to know what type of airlines and passengers are likely to be more beneficial. This is

    admittedly a very difficult exercise as the benefits or losses of the airport as such should

    be compared with the impact on the business turnover of the wider local tourism

    activities. Nonetheless, exploring differences in consumption patterns according to a

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 7

    market segmentation based solely on the choice of airline may be somewhat bizarre;

    what matters primarily is demographic and vacation habit criteria (Holloway, 2004).

    Moreover, the private investor principle necessitates focusing on the airport side by

    providing a break-down in terms of aeronautical and non-aeronautical revenue. The

    empirical part of this paper undertakes such an econometric exercise aiming at proving

    useful to airport planners, regional economists and tourism destination policymakers.

    2. Empirical Study

    The study focuses on the British experience essentially due to data availability and the

    need to focus on airports served by all three airline business models for comparison

    reasons. Twenty-one regional airports are considered over an eight-year period ranging

    from 1995-96 to 2003-04. The airports exhibit considerable differences in size: London

    Gatwick, which is the largest in the sample, recorded 32.1 million passengers in 2000-01

    while Blackpool, which is the smallest, handled only 46,820 passengers in 2002-03. For

    this reason, the data set is further subdivided into two groups - large and small airports

    using three million passengers per year as the cutting benchmark. Ten large-size

    airports are included in the sample namely Belfast, Birmingham, Bristol, Edinburgh,

    Glasgow, London Gatwick, London Luton, London Stansted, Manchester and Newcastle

    (in alphabetic order). The remaining eleven are classified as small-size airports,

    namely, Aberdeen, Blackpool, Bournemouth, Cardiff, East Midlands, Exeter, Humberside,

    Leeds & Bradford, Liverpool, Southampton and Teesside. Airport revenue data are

    collected from the Annual Airport Statistics published by the Centre for the Studies of

    Regulated Industries and deflated using the British Consumer Price Index (CPI). Airline

    flight and passenger data are obtained from the UK Civil Aviation Authority. All three

    airline business models are considered; data are adjusted to the British financial year,

    ranging from 1st of April to 31st of March. Table 1 shows relevant descriptive statistics.

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 8

    Table 1 Descriptive Statistics

    Variables All Airports (N=21) Large Airports (N=10) Small Airports (N=11)

    Mean St. Dev. Mean St. Dev. Mean St. Dev.

    Total pax 4,821,583 6,879,189 8,943,011 8,137,319 1,074,830 931,398

    Non Aeronautical Revenue (in 000 pounds)

    25,355 43,827 47,707 55,510 5,034 3,227

    LCC pax 858,651 2,152,222 1,566,028 2,919,122 215,582 519,606

    Charter pax 1,697,978 2,776,110 3,110,572 3,497,314 413,802 421,964

    Full-service pax 2,264,954 3,841,623 4,266,412 4,811,512 445,446 513,425

    Aeronautical Revenue (in 000 pounds)

    26,478 32,227 46,766 36,878 8,035 5,976

    LCC flights 8,096 18,892 14,572 25,414 2,210 4,962

    Charter flights 15,073 14,674 20,421 15,535 10,211 11,989

    Full-service flights 36,458 42,270 62,027 48,617 13,214 11,616

    Aeronautical charges (AR) in Britain are levied according to aircraft size and passenger

    numbers. As it has been difficult to obtain aircraft size data, air transport movements,

    i.e. number of flights is used as a proxy for aircraft size. Non-aeronautical revenue

    (NAR) is related to the number of passengers. Although meeters, greeters and airport

    personnel can also affect the magnitude of NAR, the primary drive is passengers (Gillen

    and Hinsch, 2001). Two empirical models are estimated in log-linear form to find out

    the rate of growth with respect to flight and passenger numbers. Passengers are highly

    correlated with flights and thus dropped from the AR model. On the other hand, the

    number of passengers carried by LCC, charter and full service carriers are used as

    explanatory variables in the NAR model.

    log ARit= i + 1 Lccflightit +2 Charterflightit +3 Fullserviceflightit + it (Model 1)

    log NARit= i + 1 Lccpaxit +2 Charterpaxit +3 Fullservicepaxit + uit (Model 2)

    where the subscripts i and t indicate the airport and time period (year) respectively;

    and are coefficients that vary across airports but are constant over time; the and

    are coefficients which are constant across airports and time; , u are the error terms,

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 9

    which are identical and independently distributed for all i and t; AR and NAR are

    aeronautical and non-aeronautical revenue in airport i in year t; Lccflight, Charterflight

    and Fullserviceflight show the total number of flights of the low-cost, charter and full

    service airlines respectively in airport i and year t; Lccpax, Charterpax and

    Fullservicepax are the total number of terminal passengers carried by the above three

    types of airlines respectively in airport i and year t. All and are expected to have

    positive signs.

    Models 1 and 2 have been estimated using panel data techniques to account for

    differences across airports and time. In principle, estimation can be done in three ways

    depending on whether the individual cross-section effects are considered to be constant,

    fixed (parametric shifts of the regression function) or random. Following Greene

    (2003), Breusch and Pagan Lagrange multiplier (LM) and Hausman tests were applied to

    choose the appropriate model formulation. The LM test is used first to compare the

    random effects specification against the simple linear model. Acceptance of the null

    hypothesis means that the classical regression model with a single constant term is

    appropriate, i.e. the model can be estimated by Pooled Ordinary Least Squares (POLS).

    Conversely, rejection of the null hypothesis is in favour of the random effects

    specification. The Hausman test has been subsequently used to determine the choice

    between fixed and random effects model. Under the null hypothesis of the Hausman

    test, both models are consistent but the random effects specification is more efficient;

    acceptance of the alternative hypothesis suggests that the fixed effects model is more

    appropriate. Moreover, a F test was performed to examine whether there are airport-

    specific effects across the different groups of airports (large and small). The F statistic

    for testing the joint significance of the airport-specific effects was F(20, 165)=170.08 for

    Model 1; this suggests strong evidence of airport-specific effects in the data. Similar

    results were derived from Model 2. On these grounds, both fixed and random effect

    models were estimated.

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 10

    Table 2 reports the results of Model 1; all variables are measured in thousands. The

    significant LM test statistic suggests that a common slope for the different panel groups

    in the pooled regression cannot be assumed: a simple OLS regression of a

    straightforward pooling of all observations without considering heterogeneity would

    report biased results. The insignificance of the Hausman test statistic at the 5% level

    suggests that the random effects model is more efficient both for the whole sample and

    two airport subgroups. Therefore, only the results of the random effects models are

    reported here (the others are available from the authors upon request). A Chow test is

    performed to see whether the coefficients of the large airports group are equal to those

    of the small ones. The significant F(4,181)=51.4 means that the coefficients of the two

    groups are different and justifies the classification of the airports into two separate

    groups.

    All explanatory variables are highly significant across the three samples and have

    expected signs. Given the log-linear form, the coefficients may be interpreted as the

    percentage impact of an incremental thousand flights on aeronautical revenue. For

    example, an extra thousand LCC flights result in a 1.25% AR growth in the all airports

    group. For the whole sample, charter flights have the largest impact on airport

    aeronautical revenue, followed by low-cost and full service. This may be explained by

    the use of different types of aircraft. Charter carriers often use larger aircraft while full

    service carriers operate turbo-props or regional jets; as for low-cost carriers, B737 or

    A320 is the standard aircraft type. Similar results hold for large airports. On the other

    hand, LCC flights emerge as the largest contributor in the small airports group with an

    impact of 3.79% per additional thousand flights. This finding is very interesting and

    suggests that the small regional airports in Britain should become more oriented towards

    low-cost traffic to increase their aeronautical revenue.

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 11

    Table 2: Impact on Regional Airports Aeronautical Revenue

    Dependent variable: log

    AR All Airports Large Airports Small Airports

    Constant 8.8232 (47.41)***

    9.5020 (66.67)***

    7.8499 (32.11)***

    LCC Flights 1 0.0125 (12.73)***

    0.0108 (13.56)***

    0.0379 (8.20)***

    Charter Flights 2 0.0144 (2.39)**

    0.0135 (2.34)**

    0.0280 (3.37)***

    Full Service Flights 3 0.0109 (7.31)***

    0.0090 (7.47)***

    0.0343 (4.12)***

    No. of observations 189 90 99

    R2 0.68 0.80 0.50

    F test of group effects F(20,165)=170.08 F(9,77)=46.31 F(10, 85)=123.02

    LM Test 655.68 185.41 309.97

    Hausman Test 6.84 5.01 1.64

    Notes: Figures in parentheses are t values. One, two and three stars indicate significance at the 10%, 5% and 1% levels respectively.

    Based on the same econometric procedure, table 3 reports the results of Model 2

    concerning the impact on the airports non-aeronautical revenue; all variables are again

    measured in thousands and similar interpretation holds for the coefficients. The LM and

    Hausman test statistics indicate that the fixed effect specification is appropriate for the

    whole sample and the large airports group, while the random effect model is more

    suitable for the small airports group. Table 3 shows only the benchmark parameter ;

    the constant terms for individual airports and all the alternative model specifications are

    available upon request. All coefficients have the expected signs. The results show that

    the LCC passengers contribution is highly significant at 1% level across all three

    samples, albeit smaller for the large airports group than for the small one, where an

    incremental thousand passengers generate an increase of 0.0554% in non-aeronautical

    revenue. The contribution of charter and full service passengers is insignificant for the

    whole sample and the large airport group but highly significant in the small one. In fact,

    their contribution is higher compared to LCC travellers! The results are not surprising as

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 12

    charter passengers usually travel for leisure purposes and have more desire to purchase

    goods and/or services at airports. Moreover, they usually stay longer at airports, thus,

    providing more commercial revenue opportunities for airports. Similarly, full service

    passengers may belong to higher-expenditure groups than their low-cost counterparts;

    alternatively, they may travel on business and wish to make some last-minute purchases

    (for personal use or gifts) from the airport.

    Table 3: Impact on Regional Airports Non-Aeronautical Revenue

    Dependent variable: log

    NAR All Airports Large Airports Small Airports

    Constant 9.0060 (100.05)***

    10.0092 (89.50)***

    7.6269 (56.41)***

    LCC Passengers 1 8.44E-05 (6.77)***

    6.17E-05 (7.27)***

    5.54E-04 (11.34)***

    Charter Passengers 2 8.46E-05 (1.91)*

    2.16E-05 (0.71)

    7.65E-04 (5.17)***

    Full Service Passengers

    3 1.53E-05

    (0.47) 2.14E-05

    (0.98) 6.26E-04 (4.71)***

    No. of observations 189 90 99

    R2 0.76 0.69 0.67

    F test of group effects F(20,165)=50.53 F(9,77)=33.93 F(10, 85)=28.69

    LM Test 412.84 96.10 182.17

    Hausman Test 13.85 26.62 4.67

    Notes: Figures in parentheses are t values. One, two and three stars indicate significance at the 10%, 5% and 1% levels respectively.

    3. Conclusions

    The emergence of low-cost carriers as a viable business model has revolutionised the

    airline industry since the early 1990s. Leisure and VFR passengers in Europe have now a

    wider choice and are able to discover the European regions at lower fares than in the

    past. No matter whether a regional airport operates as an origin or destination gateway,

    notable improvements in accessibility can play a significant role in economic and/or

    tourism development. The results of the empirical study in this paper, however, belie the

    Dr Andreas Papatheodorou, University of the Aegean and Mr Zheng Lei, University of Surrey.

  • Leisure Travel in Europe and Airline Business Models: A Study of Regional Airports in Britain 13

    perception that LCC are the only way forward for regional airports. Full service carriers

    and charter airlines can also have a significant if not higher contribution to both

    aeronautical and non-aeronautical airport revenue. A replication of the present

    econometric exercise using different data sets is required of course to test the robustness

    of these conclusions. A potential validation would provide support for the European

    Commission argument by calling for the removal of obscure airport subsidies and the

    adoption of a new transparent framework open to all carriers. Despite the existence of

    victims, LCC are undoubtedly the major fashion in the contemporary airline industry; by

    no means, however, does this mean that the evolved full service and charter carrier

    models are necessarily dead!...

    Acknowledgements

    The authors are grateful to the UK Civil Aviation Authority and Mr Nenad Njegovan for

    providing relevant air traffic data. Mr Zheng Lei would also like to thank Dr Edit Szivas

    for her valuable guidance and support and Dr Chenggang Wang for his insightful

    comments on the econometric analysis.

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