2005–2006 annual reportcommunity services agency • 2005–2006 annual report compassion caring...

2005–2006AnnuAl RepoRt

caring for our community�

Nonprofit or-ganizat ions like Com-

munity Services Agen-cy are often judged by the number of clients we serve. The more

clients served, the more we are needed, right? Well, not always.

When the economy began to falter in 2000-2001, the number of clients we were serving increased dramatically. As you can see from the chart on this page, the number of people requiring Emergency Assistance, especially food, grew very rapidly each year. At one point, our client load

had increased by more than 40%.This prompted changes in how we served our

clients. We set up an appointment system for cli-ent intake meetings. Front line staff learned to differentiate between those clients who had se-vere and immediate needs, and those clients who could be dealt with at a later date. While we’re very proud of the fact that we were able to serve so many more people over the last five years, the sheer numbers of clients have taken a toll on staff, volunteers and facilities. Client loads went up, staffing did not.

With the economy finally starting to turn around, the number of clients we are serving is starting to level off—even decreasing in some pro-

grams. But the economic recovery in Silicon Val-ley has been largely a jobless recovery and client levels remain higher than fiscal year 2000-2001 in all our programs.

So, while our client numbers may change, rest assured that we continue the battle against pov-erty that has always been our guiding principle. As we approach our 50th Anniversary Community Services Agency is committed to serving our local neighbors in need.

And thank you for your commitment and con-tinued support.

Tom MyersExecutive Director

The mission of Community Services Agency is to promote independence and self-

sufficiency through direct service, advocacy, and referrals to residents of Mountain View,

Los Altos, and Los Altos Hills who have economic, physical, or social needs.

Mission Statement

On June 13th a horrible fire swept through an apartment complex on Latham Street in Mountain View. The scope of the fire was unprecedented in our community. A total of 19 families were

left homeless. The Palo Alto Area Chapter of the American Red Cross and Community

Services Agency worked together to address both the immediate disaster re-

lief and the long-term needs of these families, partnering to pay for extended motel stays and provide rent assistance to help the families move into new apartments. The Mountain View City Council passed a special resolution al-locating $25,000 to reimburse both agencies for their extraordinary expenses in this disaster.

By 2020 it’s projected that the number of people age 65 or over in the SF Bay Area will increase 84%. The number of people age 85 and older, the group with the most severe mobility and health-related issues, will increase 108%.

A Continuing Need

Senior Lunch Clients Emergency Assistance Clients

CoMMItMentto our ClIentS

Senior Services

CoMMItMentto the CoMMunItY

CoMMunItY SeRVICeS AGenCY • 2005–2006 Annual Report �

CoMpASSIoncaring for the HoMeleSS

On any given night there are between 200 and 250 homeless individuals (and that includes families) in the Mountain

View, Los Altos, and Los Altos Hills area. (SCC Homeless Count, December 2004). The Santa Clara County 10-Year Plan to End Chronic Homelessness recognizes that homelessness will not and does not end until a person becomes permanently housed.

Case ManagementThe homeless person can come from any kind

of background—divorce/separation, loss of job, mental illness, substance/alcohol abuse, eviction, domestic violence, family problems, etc. Reach-ing them can be difficult. There are “Homeless Connect Events” throughout the County held at affordable housing complexes and emergency shelters where homeless people can be found and available services presented. But not all homeless people even make it that far; they are content with their current situation and may not be open to change. So, it’s not at all unusual for the Alpha Omega Case Manager, accompanied by Associate Director Maureen Wadiak, to literally take to the streets (with food and information) in search of a reported homeless person.

Tara ChuaAlpha Omega Homeless Services Coordinator, Case Manager

Since most homeless people don’t have phones, they hear about Community Services Agency and just walk in. The initial intake in-terview can take up to 1 ½ hours. There’s an initial assessment, along with release forms, a County Homeless Management Information Sys-tem* (HMIS) initial assessment, County HMIS release forms, VTA pass forms, budget sheets, basic needs and goal attainment sheets and more just required to evaluate a situation before exploring options: dis-ability, SSI (Supplemental Security Income), GA (General Assistance), VA (Veterans Administration) benefits, food stamps, MediCal, hous-

ing waitlists, shelters, transportation, employment, clothing, mental health services, dental and vision services, legal services to name a few. Follow-up appointments are scheduled, files opened and all case notes input into the County HMIS database.

The new Alpha Omega Homeless Services now allows us to reach, case manage, and assist more homeless people in our area than the Alpha Omega Rotating Shelter program did. It is estimated that almost 10% of our Food & Nutrition Center clients are without a permanent home and in need of assistance.

*HMIS is a centralized County database to accurately track and count homeless people and coordinate services to them.

In 2004, Lee found himself unemployed and diagnosed with a number of health problems. He was no longer able to handle strenuous workloads without aggravating his health. He was residing in a nearby hotel and was barely getting by on his monthly state disability and unemploy-ment checks. When they ran out, he in effect became homeless, making do with living on the streets. He had been denied SSI and his income was and still is only $147/month in General Assistance and $162/month in food stamps. In early 2005, Lee began receiving food through our Food & Nutrition Center.

With the help of the Alpha Omega case manager Lee applied and was approved (in September 2006) for a unit at Innvision’s new affordable housing complex Opportu-nity Center in Palo Alto. Now that he has a roof over his head and a place to call home, case manager Tara Chua meets with Lee on an as-need-be basis to discuss employ-ment, financial, and transportation assistance to ensure his self-sufficiency and independence.

Although unhoused until this past Septem-ber, Lee has been a regular volunteer in our Food & Nutrition Center since Thanksgiv-ing 2005, loading and unloading the vans and organizing the food donations, help-ing others, even as he needs and needed help himself.

“Empty Bowls” is an annual fundraising event benefiting our Alpha Omega Homeless Services. It’s held in collaboration with the Orchard Valley Ceramic Art Guild and local churches that had participated in the Alpha Omega Rotating Shelter Program.

“People who live on the streets don’t need a hand-out, they need a hand up.” Gisela Daetz was honored and celebrated as our 2006 Hometown Hero for her untiring efforts on behalf of our Alpha Omega Rotating Shelter program and homeless people in Mountain View, Los Altos, and Los Altos Hills.

Staying Connected &Committed to our Homeless

Support the Alpha Omega fund that provides rental, vision, and dental assistance; tools, special clothing and uniforms; bus passes etc for the homeless as part of the new Alpha Omega Homeless Services program

Study the County 10-Year Plan and its “Housing First” model

Stay involved and participate on the Alpha Omega Homeless Task Force to come up with new and innovative ways to help our homeless

Get involved in proposals to bring low-income housing to Mountain View and Los Altos

—Rev. Matthew BroadbentFoothills Congregational Church and

Community Services AgencyBoard Member

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Hunger is not s o m e t h i n g most of us

may be familiar with, except at 10pm when we raid the refrigera-tor. But hunger is very real to 1 in 25 people in Mountain View, Los Al-tos, and Los Altos Hills. One in twenty five peo-ple in our community are living in a food-inse-cure household.

Food & Nutrition Center

For the past three years over 3,000 people each year have depend-ed on the groceries that we provide through our Food & Nutrition Cen-

ter on Stierlin Road. Unlike many “food banks” we do not pre-package bags of groceries in a one-size fits all model. Our Food & Nutrition Center is set up like a mini-grocery store where our clients “shop” for the food items they need: breads, dairy products, canned goods or even fresh produce. Over 1 ton of food is distributed every single business day!

Food & Nutrition Center Clients

The Food & Nutrition Center is set up as a mini-grocery for clients to “shop” for what they need and want.

The Mendoza Family represents a typical family who comes to our Food & Nutrition Center for supplemental food. The Mendoza’s have 4 children, 2 of whom are teenagers. Mr. Mendoza works a full-time job for a plumbing company and works as a handyman on Saturdays. He takes Sunday off to spend with his family. Despite working a full-time job and a second job his wages barely cover the basic necessities. After paying for rent the Mendoza family is left with just $300 to pay for food, clothing and all the other necessities of life.

Not Just FoodThe Hispanic Foundation of Silicon

Valley has awarded us funding this year for two separate but health-related educa-tional components of our Food & Nutri-tion Center. “Food for Thought” is a par-ent focused nutritional education project that when combined with “Time for Fit-ness,” a physical activity project for the kids, will engage families with increased awareness of healthy choices around

diet that will reduce childhood obesity in low-income and food insecure His-panic households. Sixty-two percent (62%) of our Food & Nutrition clients are Latino families with children.

Kids learn the value of exercise while participating in our 2006 Sweat Week. Their parents line up to “shop” at the Food & Nutrition Center.

“Educating a family about nutrition is one thing; and now thanks to Hidden Villa’s fresh and nutritious produce it will be easier for our clients to make healthier choices. This is the best way to imple-ment behavioral change in our low income clients which will then have long term benefits for themselves and the community.”

— Laura SchusterCommunity Services Agency Nutrition Programs Director

Chefs Who Care is a popular, monthly, and volunteer-run fundraising dine-out event supporting our Food & Nutrition Center.

2005/06 Chefs Who Care Restaurants

Los AltosBeausejour, Bella Vita

Mountain ViewCascalTied HouseMonte CarloVive SolArmadillo Willy’s (Cuesta Park BBQ)

SunnyvaleTarragon

CupertinoLucy’s Café

Palo AltoCrowne Plaza Cabana

An Ever Continuing Need

Microsoft TV Chief Technology Officer Peter Barrett accepts the 2006 Hometown Hero Corporate Award on behalf of the Microsoft employees of Mountain View for their generous support for our Food & Nutrition Center

CoMpASSIoncaring for the WoRKInG pooR & uneMploYeD


Not Just Any FoodTwice a week this past summer, volun-

teer drivers picked up boxes of fresh, cer-tified organic produce from Hidden Villa, a nonprofit organization that administers the lands and programs of Hidden Villa farm and wilderness preserve in Los Altos Hills. This “Healthy/Food, Healthy Fami-lies” project is an exciting new collabora-tion. Our Food & Nutrition staff solicited clients for input to improve and expand food selections and then worked with Hid-den Villa to identify produce that is cultur-ally relevant. Since this partnership began this June, over 11,000 pounds of fresh and organic produce and vegetables have been delivered and distributed. Fresh produce and vegetables are also provided by Sec-ond Harvest Food Bank and local Farm-ers’ Markets.

Volunteer Jamil Shaikh picks up fresh produce for us on weekends at the local Farmers’ Markets.

Executive Director Tom Myers (R) presenting Bella Vita’s owner Mehmet Donder (L) with a “Chefs Who Care” Certificate of Appreciation.

Check-in for the ever popular June tradition BBQ picnic at Cuesta Park,

catered by Armadillo Willy’s.

Average median income for Santa Clara County (family of four): $106,100

Average income for our Food & Nutrition clients (family of four): $15,000

Average rent for a 1-bedroom apartment in Mountain View: $1,000

Average rent for a 2-bedroom apartment in Mountain View: $1,200

It’s very common for a family of four to rent a studio, or for two or more families with their children to rent a one or two bedroom apartment together to try and make ends meet.

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“Everyone knows that eating a diet based on fresh fruits and vegetables is a key to better nutrition. This advice is hard to follow when your choices are limited or of suspect quality. We want to surprise and impress people with how good this food can be, Good food inspires a good diet.”

—Jason McKenney, Hidden Villa Farm Coordinator

Emergency Assistance Programs Rent Assistance One-time rent payment to prevent eviction

Utility Assistance One-time utility payment to prevent shutoff

Housing Assistance One-night motel vouchers for emergency situations

Dental Assistance Payment for uninsured children’s dental care

Vision Assistance Payment for eye exams for uninsured children

Prescription Assistance Payment for medical prescription for uninsured children and adults

Back-To-School Assistance Backpacks and back-to-school supplies for children in grades K-12 through generosity of the Assistance League of Los Altos

Bike Distribution In partnership with the Bicycle Exchange of Mountain View

Municipal Recreation Vouchers

Shoe Vouchers

Food & Nutrition Center

Holiday Sharing Program Our most volunteer and community engaged program, making the Holiday Season brighter for over 500 families and 1,000 children each year.

Holiday Sharing allows parents to choose what they think is appropriate for their kids from our collection of donated toys, PJ’s, infant wear, clothing for all ages, and, of course, stuffed animals.

Elba Landaverde, Program Director, Case ManagerLeslie Iglesias, Case Manager (seated)

There are usually 20 or more voice mail messages on their phone by the time Elba and Leslie get to their office at 8:30am. These calls and the others that come in throughout the day are returned for evaluation and screening to determine the nature of assistance needed—register for services, a 3-day notice of rent due, a PG&E 4pm shut-off notice, etc. Appointments are set up.

The first client appointment is at 9am, the last at 3:30pm and the office is closed from 12–1:30pm. Appointments usually take at least ½ hour in

which client identification (including birth certificates for children), income, and addresses are verified. The nature of the emergency is documented and a needs assessment against available services and programs is done.

Case notes need to be written up, a file created for each new client, and the database updated for each existing client. Existing clients and their files are re-verified and re-evaluated once each year through this appointment/in-terview process.

Throughout the day people walk into the office without appointments and require screening to determine the nature and immediacy of need. The doors close at 4pm at which time paper work is finished, more voice mail messages returned and cleared, and files reviewed and updated in preparation for the next day.

During the course of a month, case managers also schedule outreach pre-sentations on services and programs available at such locations throughout the community as PTA councils, affordable housing complexes, and the Mountain View Day Workers’ Center.


Many of us have aging parents, and one day might be an aged parent our-selves—or just plain aged. Aging, after

all, is not one of those social issues—like poverty, food-insecurity, or homelessness—that we seek to eradicate. We make sure our seniors are treated with the dignity and care that empowers them to live on their own, in their own homes, self-suf-ficiently and independently.

Case ManagementTwo senior case managers work full time pro-

viding in-home assessmenents, counseling, and referrals to other community resources to over 200 seniors each year. With funding this year from Kaiser Permanente and Cisco Systems our senior case managers are increasing their outreach activities and community presentations to edu-cate and engage more seniors around the issues of health care, nutrition, and physical activity to maintain healthy and independent lifestyles.

Senior NutritionOur Senior Nutrition Program at

the Mountain View Senior Center of-fers subsidized hot lunches every week-day for those in the community over the age of 60. These lunches provide social opportunities for over 100 se-niors every day, breaking down barri-ers of isolation and giving them access to disability prevention and disease management information.

Volunteer opportunities exist for drivers to provide transportation to/from the Mountain View Senior Cen-ter so homebound seniors can get out and enjoy a lunch.

Inez Cochran became a client 22 years ago in 1984 when she was 78. Now, she’s a spir-ited centenarian (100 years young!), our old-est client, and still living on her own. Our senior case managers have helped her apply for and get Supplemental Security Income (SSI) and MediCal services, increasing her livable income and providing full medical coverage. They monitor her physical and functional status, provide transportation to/from doctor appointments, and interface with her medical providers to ensure she understands treatment options.

Inez Cochran (age 100) with Case Manager Ashley Seres.

“Aging in our community should not mean being without someone who cares or without friends to share a hot meal with,” said Executive Director Tom Myers at the 2006 Hometown Heroes breakfast in September. “It’s projected that the number of people age 65 or over in the SF Bay Area will increase 84% by the year 2020. So if you are 50 years old today you/we are part of that “aging” statistic! With people living longer we need to focus even more on aging issues in our community.”

Naomi Gomez, Senior Services Director, Case Manager (right)Rachel Zioulas, Case Manager (left)

Appointments are scheduled throughout the day based on the needs and schedules of the clients. New clients are assessed to determine appropriate interventions, which may include transportation to medical appointments, Meals on Wheels delivery, VA or Medicare entitlement benefits, re-ferral to in-home care providers, socialization opportuni-ties, or installation of a personal emergency button in order to help them remain independent in their homes.

A typical day will have each case manager visiting, speak-ing or working with 15 different seniors and responding to

emergency situations such as in-home falls, medication crises, hospital visits, Adult Protective Services (APS) reports, or coordinating services with community providers.

Case managers have regular hours at the Mountain View and Los Altos Senior Centers once a month in addition to facilitating outreach and educational presentations at senior housing complexes and social clubs. With laptops purchased with funding from the Council on Aging and The Valley Founda-tion case managers were able to assist 38 seniors in their own homes with enrollment in the Medicare Part D prescription plan.

Community Services Agency Senior Services also trains interns from the University of San Fran-cisco Nursing Program and San Jose State University’s School of Social Work in best practices in geriatric care.

92% of our senior clients are able to live independently in their own homes, saving MediCal $40,000 per person annually for nursing home care, which our clients would all be eligible for. Case management offers a compassionate, caring, and cost-effective alternative to institutionalization for our seniors.

The integration of social and medical care for frail older adults results in fewer hospitalizations and better physical functioning. Case managers schedule and conduct educational workshops throughout the community to reach as broad a range of seniors as possible: at local senior centers, senior housing complexes, area faith communities, and social clubs or organizations. Recent topics have included:

“How to Talk to Your Doctor”“Learning to Live Alone”“To Drive or Not to Drive” (for both seniors and the children of aging parents) • Safe driver or driver retirement? • Self evaluations • Car adaptations for safer driving“Caregiver Issues”“Stress Management”“How to Use the Internet”“Disease Management”“Private Medicare D Assistance”

Seniors enjoy lunch and social opportunities at the Mountain View Senior Center.

CoMpASSIoncaring for the AGeD


For almost 50 years, Community Servic-es Agency has been the local safety net organization for residents of Mountain

View, Los Altos, and Los Altos Hills. What began as a collaboration of four women con-cerned about the food, clothing, and toys needs for migrant children has evolved into a multi-service agency providing a number of direct and referral assistance to low income families and individuals of all ages.

This expansion responded to the ever-grow-ing needs in our community. As the needs changed, we changed. A significant change

this year was the transition of our homeless services program from a rotat-ing shelter model to a case management program. We anticipate a five-fold increase in clients.

Currently in our three-city area, one out of every five residents lives below the HUD-defined poverty level. In this prosperous area, it is difficult to

imagine that someone we know might be struggling. Yet poverty can strike anyone at any time—because of illness, job termination, or the death or in-capacitation of a family member.

Fortunately, because of your commitment to our community, we are able to meet the needs of so many: from providing food for a young child to getting health care for a senior citizen. Last year over 5,000 residents benefited directly from your generosity. As you read through this annual report, you will get an in-depth look at how our programs uniquely help those in great need.

Within a community, everyone has something to offer, whether money, time, services, or supplies. Each of you can make a difference in the lives of others—all to the collective benefit of the community. With the goodwill and generosity of our dedicated volunteers and donors, we will continue to advance the well-being of our neighbors in need. Thank you all for your sup-port and commitment to a better community!

Vera BaumPresident, Board of Directors

Community Services Agency�00�–�00� BoARD of DIReCtoRS

PresidentVera Baum

Community Volunteer

Vice PresidentCarol Olson

Community Volunteer

TreasurerRichard Magnuson

Venture Capital Investor

SecretaryDave Smullin

Attorney (inactive)Community Volunteer

Executive DirectorTom Myers

Bonnie Ball ManagerMedical Staff ServicesEl Camino Hospital

Matthew Broadbent MinisterFoothills Congregational Church

Rob Holden PresidentThe Private Bank of The Peninsula

Bruce Karney Knowledge Management Consultant

King Lear Retired Chemical Engineer

Kathleen Lynch ConsultantKEL NonProfit Consulting Services

Duncan MacVicar Management Consultant

Robert Mullenger Product ManagerOmnicell

Bonnie Nunke HR Consulting PrincipalAltos Consultants

Jun Penano Director of Finance & AdministrationStanford School of Medicine

Linda Peterson Fouquet Founder & CEONetworking Experts, Inc.

Melody Schmickrath Community Volunteer

Evita Prasetya Twerdahl Sr. Product Line ManagerWherify Wireless

Members

CoMMItMentfor a better CoMMunItY


$10,000 or moreApplied Materials

Cathryn Cannon Living TrustCisco Systems

City of Los AltosCity of Los Altos Hills

City of Mountain ViewCouncil on Aging

County of Santa ClaraDavid & Lucile Packard Foundation

El Camino HospitalFederal Emergency Management Agency

Foothills Congregational ChurchGuardian Equity Growth, LLC

Housing Trust of Santa Clara CountyLos Altos Town Crier Holiday Fund

George and Judy MarcusHugh and Judy Martin

Moore Family FoundationGordon and Betty Moore

Peninsula Community FoundationSemiconductor Equipment and Materials International

Sobrato FoundationThe Staple Family FundLucian and Jean TaylorThe Altos FoundationThe Grove FoundationThe Valley Foundation

United Way of Silicon Valley

$5,000 to $9,999Adobe Systems, Inc.

Alza CorporationAnonymous

Robert and Mona ArmisteadMichael and Vera Baum

Community Foundation Silicon ValleyPhilip and Elaine Dauber

Dudley-Vehmeyer-Brown Memorial FoundationThe Eger Family

Charles and Nancy GeschkeRichard and Kathy Hawes

Heritage Bank of CommerceDavid and Melissa Johnson

Virginia and Jim LyonsMicrosoft Giving Campaign

Mountain View VoiceSafeway Foundation

Donald and Melody SchmickrathSilicon Valley Realtors Charitable Foundation

United Methodist Church of Los Altos

$2,500 to $4,999Joel and Wendy BartlettCamino Medical GroupChrist Episcopal Church

Paul DavisJohn and Stephanie Day, III

Hewlett PackardJ/J Petricciani Foundation

Clarence and Mildred KelloggLadies Auxiliary F.O.E. #2356

David LarwoodLos Altos Community Foundation

Rene D. LynchRichard and Amy Magnuson

Stanley and Joan MyersTom Myers

Christopher and Karen PaynePG&E

Singer Family FundSteven & Michelle Kirsch Foundation

Marguerite SzekelyThe Christensen Fund

Tim and Evita TwerdahlDouglas and Helga Usher

Debbie Wu and Jeff Krause

$1,000 to $2,499Thelmer and Patricia Aalgaard

Robert and Lois AdamsAgilent TechnologiesMs. Charlene Amherd

Stephen and Cathy AndersonWesley and Mickie Ayres

Mr. Fred BedardDonelson and Virginia Berger

Borel Private Bank and Trust CompanyMark and Jenny Brandemuehl

The Brooks FamilyCentral Seventh Day Adventist Church

Congregation Beth AmDavid and Judith Conrad

Alan and Carol CritesGeorge and Susan Crow

Danish Furniture Center, IncDinesh and Joy DesaiDr. Mary-Jo Di Muccio

Ms. Adrienne DongFrederick and Faith Duhring

First Baptist Church of Los AltosFirst Presbyterian Church of Mountain View

Foothill Baptist Church of Los AltosFoothill Disposal Company

Gregory Fowler and Julie LovinsMs. Karen Fox

Sai-Wai and Beatrice FuJames and Charlene Geers

Norman and Bette GreenbergRobert and Marion Grimm

Fred and Ann HaecklRoy and Janet Hayter

Heritage Bank of CommerceJerry Infeld and Anne Kidder Infeld

William and Carolyn IrelandJeskell, Inc.

Mr. Paul KingRobert and Susan Larson

King and Virginia LearLifeScan, Incorporated

Lockheed MartinLos Altos Rotary Club

Los Altos Union Presbyterian ChurchDavid and Kathleen Lynch

Ms. Lee LynchWallace and Joan MacDonaldDuncan and Jeanne MacVicar

Jack and Norma MelchorMr. Jack Miller

Mrs. Diane MintonWilliam and Tracey Moison

Ms. Mary MourkasMr. Edward Neuwald

Dick and Bonnie NunkeMr. and Mrs. Jeffrey Palmer

Jun and Tammy PenanoJ.L. and S. Peters

Donna PoulosGeorge and Barbara Purchase

Rey and Andrea RodriguezMr. Phillip Rose

Jerry and Lois RosenblumRSM McGladrey, Inc

George and Barbara RugtivSaint Nicholas Church

Saint Timothy’s Episcopal ChurchJohn and Christin Sanguinetti

Mike Sasnett and Roberta SaxonWade Schroeder

Earl SchulzRandal and Eileen ScottLee and Maria Shahinian

Ms. Ruth ShererJames and Marge ShivelyMarshall and Nicki SmithDave and Sharon Smullin

Sun MicrosystemsBrown and Rosalia Taylor

The Private Bank of the PeninsulaRobert and Marybelle ThompsonTrinity United Methodist Church

United Methodist WomenVisiting Angels of Silicon Valley

Wal-Mart (store 2280)Mrs. Geraldine Weir and Mr. James Flanagan

William & Flora Hewlett FoundationWilliam H. Reed Memorial Fund

Robert and Carolyn WilliamsXEROX Corporation

Cary and Marie Young

$500 to $999Ms. Gladys Anenson

George and Jeannine AntypasDavid and Kathryn ArnoldPaul and Deborah Baker

Bedrock Capital Management, Inc.David and Anne BernsteinRobert and Jane Bigelow

Bill Graham PresentsSteven and Michele Boal

Charles and Eloise BodineMatthew and Barbara Broadbent

Ms. Beverly BrockwayLaura Brown

David and Patricia BubenikFranklin and Nancy BurtonJohn and Eleanor Cassidy

Chapel In The Hills - Conservative EpiscopalMrs. Stella Christensen

Douglas and Nancy ChristensonScott and Susan Clarke

James and Alice CochranMs. Reba Cohen

Coldwell Banker, Seville OfficeStephen and Catherine Combs

Clyde and Ann CoombsE. James Currey

Mark Dalrymple and Julianne DalyrmpleKevin and Robin Duggan

Ms. Jean EhertJohn and Merry Lee Eilers

El Camino Hospital - Pathology DepartmentMs. Audrey Erbes

Craig and Sally FalkenhagenTim and Carolynne Farrell

We could not fulfill our mission without the generosity and support of so many in the community who have given so tirelessly of their wealth, their time, and their talents. We acknowledge and thank them on behalf of those we serve.

Over 550 volunteersOver 21,000 volunteer hours

CoMMunItYcaring for the CoMMunItY


Stuart and Jeanne FarwellFirst Church of Christ Scientist

Mr. Dennis FischetteFoothill Covenant Church

Sharlene GeeJoseph and Hon Mai Goodman

John and Victoria GorinEarl and Cora Grubb

Ms. Judy HannemannJeffrey and Janet Harp

Robert and Maidie HawleyJanalie Henriques

Immanuel Lutheran ChurchMrs. Mary Ann Jensen

Mr. Dean Johnson and Mrs. Lorraine Cimino JohnsonKannon Do Zen Meditation Center

Donald and Patricia KassnerMs. Melissa King

Richard and Jill KleinWilliam and Donna Krepick

KTS Services of Northern CaliforniaJan and Sofia Laskowski

Law Offices of Newton RemmelDr. David Li

Jennifer and Reid LiebhaberGeorge and Ann Limbach

Christopher and Mary Ann MonahanMountain View Woman’s Club

James and Judith MutchNational Semiconductor

Ruth Nelson LewisLeslie and Anita Nichols

Nancy NoeNorthern Trust Bank

Stephen and Carol OlsonCharles Osborne and oy Sleizer

Charles PackJames and Catherine Payne

Pioneer HI-Bred Interational Inc.Quota Club of Mountain View and Los Altos

Ms. Carol Raymond and Mr. Walter RauMs. Barbara Rice

Ms. Barbara RosenDavid and Susan Russell

Alvin and Phyllis RutnerSaint Paul Lutheran ChurchDenis and Kristine SalmonDavid and Jerilyn Schricker

Lyle and Sally SechrestItamar and Yael Simonson

Ms. Ruth SittonRoger and Josephine Skinner

Mrs. Evelyn SmithRobert and Frances Stainton

Lorrin and Marilyn TarltonPage and Kathy Thibodeaux

Ian and Diane ThomsonThrivent Financial for Lutherans

Unity Palo Alto Community ChurchDavid and Maureen Wadiak

Christopher and Tani WheatonMs. Donya White

Lawrence and Judith WilliamMs. Barbara Ellis WilliamsJohn and Dulcenia Zink

$150 to $499Acacia Property Corporation • Donald and Gloria Ackerman • Bob and Dot Allen • Alta Mesa Memorial Park • American Express Foundation • Ms. Lavonne Anderson • Ms. Mary Anderson • Mr. Richard Andrews • Mr. Peter Anning • Richard and Valerie Arnesen • Thomas and Barbara Arnoldussen • Assemblymember Ira Ruskin • Mr. James Avedisian • Donald and Phyllis Baer • Rudolph and Jane Bahr, Jr. • Ms. Anne Bakotich • William and Gloria Bares •Ms. Michele Barnett Gaskill •Geoffrey and Christine Bate • Bradford and Mayurendra Baugh • David Bell and Judith Gable • Anne Bergstrom Lucas • Barbara Berman • Horace and Mary A. Bethel • Ernest and Lucile Bianco • George and Eve Bingham • Richard and Agness Bliss • Mr. James Bockholt • Donald and Ann Boeckling • Mr. Jim Boin • Ms. Marilyn Boland • Laverne and Robert Bornschlegel • Erin Brennock • Wendell Brown • Michael and Marge Bruno • Mr. Howard Bull and Mrs. Sheila Settle • Robert and Mary Burns • Ms. Betty Burrous • John and Barbara Campbell • Robert and Margaret Capriles • Barry and Diane Cavanaugh • Henderson Chambliss • Mrs. Dolores Chasuk • City of Los Altos • Georgina Clark • Frances Codispoti and Kenneth Schroeder • Samuel and Nancy Colella • William

and Patricia Critzer • Jerry and Nancie Crowley • CubMaster Pack 501 • Ms. Gloria Cunningham • Cupertino Community Services • Cecille Currier • Ms. Julia Davis • Robert and Marilyn De Grasse • Curt and Joan Demele • Mary Louise DeNatale • John and Gayle Dilley • Jane Divinkski and John Alexander • Samuel and Sharon Dolan • Joseph and Mary Dooling • David and Karen Druker • Brent and Robyn Duby • Mrs. Marilyn Duncan • Clief and Elizabeth Dunson • Lester Earnest and Marian Lofgren • Jackson and Patricia Eaves • Dr. Marjorie Evans • Ms. Rebecca Everett • Patrick and Betty Farrell • Harold and Marilyn Faull • Robert and Janet Fenwick • Adrian and Sue Flakoll • Paul and Jeanne Foerster • Ms. Jessie Fournier • Chet and Pat Frankenfield • Stanley Froid • Nick and Rebecca Galiotto • Rex and Rita Gardiner • Rex and Ann Garr • Ms. Kimberley Gaumer • Mr. Evangelo Gerontinos • John and Carol Ann Giannandrea • Robert and Gertrude Gilkey • Mr. Keith Gillen • Ms. Marguerite Gold • Google, Inc. • David and Tracy Greene • John and Virginia Grigsby • Wayne and Marlene Grove • Ms. Audrey Grover • Chris Halvorsen and Genevieve Fire-Halvorsen • Lawrence and Anne Hambly • Paul and June Hansen • Roy and Virginia Harrington • Robert and Jean Harrison • Van A. and Margaret L. Harvey • Mr. David Hatt • Mrs. Doris Hawks • Thomas and Helen Hayes • Mr. William Helson • Charles and Jane Herman • Ms. Carolyn Hill • George and Judy Hill • Frederick and Leelane Hines • Robyn Hines • Home Instead Senior Care • Mrs. Nancy Hora • Richard and Ann Howell • Ms. Lucy Hsu • George and Margaret Huang • Brian Inkster • Intuit, Inc. • Stephen and Anne Janzer • Mrs. Nancy Jelincich • Sara and Ricardo Jenez • W.R. and Karen Jenney • Dave and Joan Johnsen • Dan and Danielle Johnston • Ms. Grace Johnston • Ms. Margaret Johnston • Mrs. Mary Jane Johnston • Arnold Jones and Ann Montgomery Jones • Ms. Ruth Kaempf • David and Deborah Kane • Ms. Peggy Kanney • Bruce and Twana Karney • John and Alice Kataoka • Lester and Mary Kaye • Ms. Melania Keezer • James and Renate Kempf • Constantin and Alison Kibrick • Mr. Robert Knapp • Keith and Ruth Koehler • Ethel Kopal • Ms. Jackie Krantz • Paul and Carolyn Kuckein • William and Rita Kull • Shaula Kumaishi • Richard and Cathy Lampman • Lawrence and Katherine Lang • Ron and Katharine Lang • Paul and Margaret Lansky • Peter and Sue LaTourette • Roy and Penny Lave • Robert and Marjorie Lawrence • Mr. Andrew Lederer • Robert Lee • John and Karen Lemes • Dr. Sari Levine and Mr. Scott Thurm • Bobby and Florence Liao • Bob and Shirley Liljegren • Lindsay Properties • Mrs. Roberta London • Ms. Kate Lorig • Charles and Marty Loughran • Louise Ginsburg Trust • Adolph and Phyllis Lund • Ruth Lundquist • Ms. Marion Rose MacGillivray • Robert and Rosanna Maggiora • Ms. Mary Marchman • James and Norma Marshall • Mr. Michael Martello • Irwin and Louise Martin • Roger and Patricia Martin • Garry and Karla Mathiason • Webb and Chris McKinney • Allan and Lindy McLeod • James and Nancy McNitt • Medarex • Alan and Joan Merchant • Donald and Amalie Meyer • Ms. Louise Miracle • Mr. Robert Mitchell • Martin and Katie Montalvo • Thomas and Diane Mooney • Rev. Robert Moran • Mrs. Ruth Morrison • Tom and Patricia Morrison • Mountain View Lodge #244 • Ms. Marilyn Moyer • Mrs. June L. Munro • Mutual of America • Allison Nelson • Ms. Mary Nichols • John and Elsa Nimmo • Richard and Alice Nuzzo • Paul and Elizabeth Nyberg • Joan and John O’Rourke • Edward and Lily Oshiro • Hunter and Bessie Owens • Ms. Sally Palmer • David and Karen Paradise • Mr. Stuart Parsons • Frank and Rita Pauli • Ms. Julie Pearce • Douglas and Shirley Pearson • Peninsula Democratic Coalition • Ed Perry and Laurie Bonilla • Ms. Bonnie Pica • Reginald and Betty Pickett • Thomas Pinto • Mr. James Porter • Ms. Ruth Powell • Mrs. Carin Powers • Allen and Carol Price • Robert and Patricia Reed • Mr. Paul Reinhart • Ms. Geraldine Reynolds • Ms. Joyce Reynolds • Mr. Peter Reynolds • Steven and Laurie Richard • Jeff and Laura Robbin • Ms. Linda Rourke • Richard and Alice Rowland • Ms. Caroline Ryan • Ms. Sally Ryan • Saint Joseph Elementary School • Saint Williams Catholic Church • Ms. Nicola Sandars • James and Andrea Sandstrom • Robert and Suzanne Schauwecker • Doug Schmickrath • Joanne Schott • Marvin and Ellen Schwartz • Douglas and Julia Scott • Dale and Margo Seymour • Ms. Shirley Sferra • Vincent Shannon • Ms. Padmaja Shivanand • Mrs. Cynthia Sievers • Fred and Catherine Smith • Dr. Robert Smithwick • David Snow and Rosemary Elliott-Snow • Ms. Carol Soderberg • Martin and Susan Spangler • Ms. Cynthia May Spann • Ms. Suzanne Specht • Ms. Jean Stafford • William and Patricia Statsky • Maynard and Shirley Stevenson • Alex and Sarah Swetka • Marjorie Taylor • The Cann Foundation • Dr. Larry Thompson and Dr. Delores Gallagher-Thompson • Jim and Emily Thurber, Jr. • TIBCO Software Inc. • Paul Trotter and Dorothy Herrera • United Methodist Women—Trinity U.M. Church • Gene and Susan Urquhart • AJ and Marcene Van Dierendonck • Joel and Roberta Varney • Ms. Sandra Viarengo • Robert and Louise Vivian • Ms. Mary Ann Vorbau • Dan and Rachel Wagner • Ms. Rosemary Walczak • Jim and Anne Wall • Oscar Wang • Nicholas and Anne Ward • Weaver Photography • John and Patricia Weigen • Stein and Lenore Weissenberger • Ms. Jane Whitner • David and Dianne Willwerth • Fred and Nancy Witteborn • C.J. and D.S. Wolfson • John and Leola Wooldridge • Garry and Nancy Wride • Mr. Ted Wuerthner • Carl Yeats and Nancy Hutar • Lew and Donna Yobs • Mr. Greg Yost • Loren and Renee Young

Volunteers are the life-blood of any non-profit organization, providing their time and their talents to help others. Unfortunately, space does not allow us to acknowledge and thank them here individually. The total dollar value of volunteer time donated to Community Services Agency in 2005/2006 is estimated at over $400,000! *

* www.independentsector.org

Volunteers (clockwise): Linda Kannal, some of the Price Waterhouse Team, Michael Qin, Joel Sommers, and National Charity League members.

caring for our community10

Up to $149Abbott Laboratories Fund • Joseph and Sandra Abreu • P.B. and Catherine Adamson • Paul Adriani and Susan Hardenbrook • Warren and Patricia Ahtye • Harry and Gloria Alabaster • Daniel and Peggy Alexander • Mr. Jason Allen • Matthew and Marcia Allen • Kenneth and Linda Alvares • Mr. and Mrs. Thomas Alvey • Read and Cheryl Ambler • Ms. Jean Anderson • Ms. Linda Anderson • Ms. Margaret Anderson • Ms. Ruth Anderson, MFT • Mrs. Christine Cook Andes • Dr. Mark Anker and Hazel Jacobs-Anker • Mr. Walter Arbanas • Ms. Doris Arensberg • Dennis and Carolyn Armstrong • Ms. Beatrisa Aronchik • Mr. Rudolph Arroyo • Sandra Arton • Robert and Corrine Aulgur • Jere and Jean Austin • Roy and Marilyn Austin • Kenneth and Bernadette Averill • Marc and Sarah Azzopardi • Alan and Loma Bagley • James and Betsy Balassone • K. Jeffery Ballou • Jean Barker • Ms. Susan Barker • John and Carolyn Barnes • Edward and Jimi Barnholt • Ms. Toni Bassett • Paul and Mary Bateman • Jack and Bette Bates • William and Mary Bauer • Kenneth and Mary Baumel • Richard and Carol Marie Bechtel • Mr. Thomas Beckett and Ms. Elizabeth Wallace • Ms. Dorothy Bell • Antun and Snjezana Bendis • Patrick and Janet Benedicto • Mr. Keith Bennett and Mrs. Atsuko Takeyama Bennett • Ms. Ann Benson and Ms. Iris Harrell • Suzanne Bentley • Jerald and Eleanor Bernacchi • Eleanor Bernhardt • Gerald and Eleanore Besson • Mr. Kammy Bhala • Stanley and Evelyn Boben • Robert Bolles and Jomary Hilliard • Marlene Bollhoffer • Kim Boniface • Mr. Dieter Borchert • Ms. Patricia Borison • John and Joan Bower, Jr. • Ms. Trudy Bowma • David and Colleen Boy • Ms. Kay Boynton • Henry and Evelyn Brauner • Ross and Joann Bright • Richard and Cecile Brooks • Ms. Ann Lloyd Brown • Maxfield and Nancy Brown • Theron and Bonnie Brown • Clifford and Ronit Bryant • William H. Bryant and Judith M. Ott • William and Ann Bryson • Charlotte and Edwin Bucholtz • Jerald and Pamela Buckley • Mrs. Geraldine Buffalow • Michael and Gloria Burd • David and Susan Burwen • Chester and Edna Buthe • Michael and Betty Jo Byrne • Eileen Caliva • Ms. Sara Callahan • Martha Campbell • Francis and Karen Cano • Ms. Mary Jane Capper • Robert and Jean Caravalho • Don and Jan Carey • William and Virginia Carlsen • Paul and Mary Carlson • Theodore and Dorothy Carlson • Ms. Jeri Carson-Hull • Onjoo Choi Cater • Marian and Patricia Catolico • Sergio and Cynthia Cerda • CES Properties • Coeta Chambers • Chaokoa and Pei Yu Janet Chang • Leon and Arleen Chasson • Ms. Lisanne Chatfield • Mrs. Makoto Chatfield • Shirley Chenker • Ms. Lily Chinn • Chiropractic Sports Center • Chung Wo Chiu • Crystal Chow • Ms. Leona Chu • Anthony and Eileen Chun • Curtis and Sylvia Church • City of Mountain View—Library Services • Bruce and Ilene Clark • Gordon and Sondra Clark • Lyman and Mary Margaret Clark • Hewitt and Faye Clement • Mary Clifford • Hans and Heidy Coaz • James and Frances Coburn • Larry and Ida Cohen • Allan and Diana Colby • Robert and Linda Cole • Mrs. Betsy Collard • Ms. Merry Colson • Carol and James Commendatore • Ms. Pamela Conard • John and Helen Cone • Conscious Living Center • Ms. Lucille Coppel • James and Jane Corfield • Frederic S. and Nancy Costales • Sarah Cox • Ms. Ida Crawley • Phil and Kathleen Creger • Ms. Gloria Croy • Mr. George Cummings • Ms. Susan L. Cump • Steven and Martha Cutcomb • Mario and Arlene D’Ortenzio • Dan and Elizabeth Dana • Ms. Kathleen Danaher • Mr. Michael Danese and Mrs. Faline Gee • Ms. Elizabeth Darrow • Mrs. Alice Davidson • Roderick and Virginia Davies • Pamela and Richard Davison • Juan and Laura Dawson • Mr. Ralph DeBolt and Ms. Carol Harris • Dr. Arthur Deex • James and Sue DeLong • Robert and Dorothy DeMange • Wilbur and Eloise Dettner • Renate Dietz • Mr. James Dina • Donald and Joan Dinsmore • Bernard and Pearl Director • Edward and Linda Dodge • William and Virginia Dolan • Magdalina Dominguez • Mr. and Mrs. Paul Donahue • Mr. Stanley Doty and Ms. Claudia Hevel • Shannon and Marilyn Drew • Edith Ann Drewek • Jerome and Sylvia Drexler • Frank and Maureen Drobot • Mr. William Drummond • Ms. Billie Dungan • Charles and Myrl Dunker • Mr. Christopher Dunn and Ms. Tamara Logan • Nancy Dunne • Raul Duran • Patricia Dutra • Ms. Janice Dyche • Mr. and Mrs. Alan Earhart • Ms. Deborah Earl • Larry and Carol Edens • John and Mary Edwards • Mrs. Maxine Eggerth • Mr. and Mrs. Robert Eglington • Wendy Lee Eilers • Arcadi and Denise Elbert • Ms. Barbara Emerich • W. Robert and Sarah O. Epperly • Allan and Suzanne Epstein • Lawrence and Monica Epstein • Hossein and Clotilde Esfehani • Mr. William Evans • Mr. John Evard • Ms. Denise Ewings • Ms. Virginia Eyrond • Ms. Judith Fan • Mrs. Geraldine Felix • J. T. and Loretta Fennell • Ms. Michelle Feraud • Mr. Albert Ferguson • Kimberly Ferm • Coni Fernandez • Richard and Olive Finkbeiner • Lawrence and Carol Fisher • Dora W. Fishman • Ms. Fearn Fletcher • Giovanni and Toni Foggiato • Cynthia Fong •Ms. Jean Forester • Bjorn and Margit Forsberg • Ms. Linda Forsberg • Randall and Karen Fowler • Mr. Brian Frenzel • Tiziana M. Fresia • Donald and Patricia Frischmann • Rex Michael Frobenius • Ms. Dolores Fuller • Ms. Irene Fulton • Leo and Grace Furtwangler • John and Judy Gaiser • Robert Gale • Ms. Josephine Gambera • Floyd and Sandra Gardner • Michael and Marianne Gardner • Stephen and Patricia Gazzera • Jim and Vicki Geers • Denise Gibson • Ms. Marian Gilmore • Nedra Glover • William and Lee Goines • Leonard and Terri Goldberg • Ms. Kathleen Goldsmith and Mr. R.A. Bumblis • Paul and Carole Goldstein • Lisondra Gonzales • Jeffrey Gonzalez • Charles and Dorothea Gordon • Martin Gorfinkel and Wren Clark • Mr. Herschel Gott • Mr. Ryan Gowdy • Mr. Frances Grabau • Jack and Mary Graf • Olive Greeley • Kenneth and Joan Green • Ronald and Virginia Greene • Mr. Tom Gregory • Eugene and Norma Greider • Dave and Judith Grometer • Ms. Shirley Gunnell • Kent and Mary Gustafson • Harold and Jeanette Guthart • Hyeong S. Hahn • Mr. Dexter Hake • Daniel and Olivia Haley • Edward and Barbara Halk • Charles and Jeanne Halleck • Gordon and Donna Halliday • Roger and Katherine Halliday • Karen Halverson • Carl Hammer III and Joanne Hammer • Mr. George Hamrdla • Janice Hannan • M.P. Hansell • Cecilia and Eldon Hansen • Samuel and Janet Harding • Milton and Nancy Hardyck • Richard and Karen Harker • J. Mayfield and Joann Harris • James and Marsha Harris • Paul E. and Yvonne Vitalis Harris • Ms. Mary Ellen Hasbrouck • Ms. Amanda Hashfield • Isao and Hatsue Hashimoto • Larry and Denzil Hawkins •

Kevin and Kristen Hayes • Terry and Dorothy Hayes • Mr. Alan Helgesson • Mr. Robert Henshel • Bruce Hermansen and Kathryn Mason • Hermenia Rebekah Lodge #49 • Frederick Herold and Dana Kleiman • William and Marcia Herrmannsfeldt • Ms. Joyce Heynes • Mr. Fred Hibbert • Wesley and Naomi Higaki • Dorcas Higashiuchi • Mr. Don Hildenbrand • Betsy Hill • James and Dawn Hill • D.W. and F.M. Hills • John and Patricia Hirschbek • Ms. Carolyn Hobbs • Robert Hobbs and Georgiana Hobb • Randall and Regina Hoffman • Mr. William Holland • Christian and Jesslyn Holombo • William and Melanie Homan • Mr. Frank Homer and Carol Codding • Edward and Sarah Hoover • Ms. Carol Hoskins • Mrs. Norma Hough • Mr. Robert Howells • Mrs. Daphony Hsu and Mr. Huey Fen-Lin • Raymond and Mary Hudson • Ms. Lynne Hunter • Ms. Lynn Hunton • Ms. Cathy Huston • Ms. Maria Hutchins • Syed and Susan Hyder • Mr. Eugene Micheal Hyman • Ronald and Ann Ibaraki • William and Connie Ingram • Maynard and Geraldine Isheim • Samir Jafferali • Donald and Irene Jenkins • Ms. Janet Jenkin • Nancy Jenks • Tricia Tan and Michael J. Jennett • Bill and Tricia Jennings • Ms. Joyce Johnsen • Yvonne Johnson Heyl • Mrs. Anne Johnston • Bernita Johnston • Ms. Martha Jones • Ms. Debra Jurek • Ms. Jo Kadis • Mr. Wayde Kanda and Mrs. Cathy Lu • Michael and Lisa Kasperzak, Jr. • William and Virginia Kaufmann • Stuart and Connie Sue Kaupp • David and Betty Lee Kay • Mr. Kenneth Kaye and Mrs. Dianne Gershuny • Ms. Joyce Keels • Mr. William Kellman • Mr. John Keyes • Carl King • Richard and Karen King • Ted and Yoko Kitayama • Lowell and Sharon Klaisner • Ms. Kelly Kleinschmidt • Office of Supervisor Liz Kniss • Mr. Dave Koberstein and Ms. Kris Hauck • Earl and Vivian Koehler • Dieter and Ethel Kopal • Alma Kopeck • Thomas and Mary Kornei • Mrs. Nancy Kramer and Mr. David Shaw • D A and D S Kreitter • Mr. Robert Kremer • Hansup and Heemook Kwon • Donald and June Ladd, Jr. • Steven Lagna • George and Alice Larse • Mr. Paul Lassa and Ms. Palmyra Pawlik • Donald and Jacqueline Lathrop • Jennifer Lathrop • Ms. Mildred Leach • Mr. Rick Leas • Ms. Shirley Ledterman • Sang and Een Lee • Peter Letchworth • Chris and Amy Lin • Hsiu-Wei Lin and Shirley Ting • Mr. Michael Litchard • Mr. and Mrs. Malcolm Lloyd • Meike Lorenz • Stanley and Elizabeth Lourdeaux • William and Donna Lowes • Barbara and Tom Lustig • Janet Lyman • Ms. Jennie Madlem • Stephane and Andrea Maes • Mr. Kirk Mahncke • Ms. Joanne Malvino • Eric Manghise and Carolyn Chin • John and Judith Manton • Richard and Beverly Marconi • Dale and Mildred Marcum • Ms. Martha Maris • A.C. and Linda Markkula, Jr. • Ms. Lea Marlowe • Craig and Andrea Marquardt • Mr. James Marsh • Alan and Nancy Marston • Michael L Martine • John and Mary Mason • Chris and Jerylann Mateo • Stuart and Margaret Matheson • James and Marie Mathews • Ms. Marjorie J. Matson • Shirley Matsumoto • Robert and Charlene Matthews • Mark and Milena Matzinger • Ms. Lynn Mayes • Ms. Norma Mc Bride • Mr. Donald Mc Cauley • Jerry McBride • Bruce and Nancy McClain • Ms. Louise McClain • Billy and Diana McCormac • John and Mary McCue • Keith and Luella McFarland • Ms. Debra McGibbon • Elizabeth Mckenna • Ms. Sally McLeod-Estes • Ms. Eleanor McPhillips • Richard and Nancy Mead • Roger and Mimi Menard • Mary Mende • Mr. Richard Mercer • Ms. Sumi Metz • Laine and Claudia Meyer • Dorothy Miller • Mr. Valentine Miller • Eva Milovina • Ms. Gene Miner • Donna Mmotz • Bernadette Moise • Ms. Gail Moore • Ms. Mary Moore • Nicholas and Jo Anne Moore • Tom and Iris Moran • Donald and Ann Morey • Gay Morgan • Peter and Susan Mork • Barbara Morpkowitz • Ms. Judy Moss • Richard and Susan Moss • Mr. Dalton Mountz • Rolf and Frances Mueller • Mr. Robert Mullenger and Ms. Rhonda Radcliff • Ms. Miriam Munro • Mr. Chris Munson • Vincent Murphy • Cecily Murray • Marc and Blythe Musteric • Donald and Patricia Nagel • Kathy and Vance Nahman • Mr. Ted Nakashima • Robert and Nancy Napoli • James and Barbara Nappo • Camilla Nelson • Nelsen Engineering • Nest Environmental Services • Cheryl Neves • Helga Newman • Mr. Hu Nguyen • C.E. and Patsy Niggley • Abigail O’Connell • Jan O’Malley • Mrs. Mary O’Malley • Mr. John O’Sullivan • Mr. David Offen and Ms. Gail Nyhan • Ms. Annette Oki • George and Maureen Oleyar • Ms. Fay Oliver • Gregory and Joanne Olsen • Omega Bridge Group • Ms. Carole Orlando • Barbara Orrock • Carol and Myra Orta • Allan and Olga Outzs • P.O.E. Elks & Lodge #1471 • Pacific Hearing Clinic, Inc. • Ms. Harriet Palmer • Earl and Joan Pampeyan • Mr. Roseo Panontin • Ms. Frances Papapietro • Donn B. and Lorna Parker • Ben and Joan Passarelli • Joanne Pasternack • Ms. Sheila Pastore • Silvia Patrick • Don and Norma Patterson • Ms. Mary Cathy Patton • Ms. Carla Paul • Ray and Angie Peck • Luke Shing-Jen Peng and Bey-Bey Li • Chris and Bryn Pennington • Edie Pennington • Andrew and Catharine Perga • David and Sandra Perloff • Martha Peters • Robert and Carolyn Peters • Ms. Linda Peterson • B.L. Pfefer and R Pferer • Mr. Esther Phan • Mr. Chris Phelps-Munson • Paul and Katherine Pickert •Ms. Anna Pignaloni • Pilgrim Haven Resident Association • Joseph and Lynn Pinto • Marilyn and Leon Pirofalo • David and Barbara Plum • Bohumil and Ruth Polata • Monroe and Frederica Postman • Ms. Gwendolyn Potter • William and Marlys Powell • Rita Prime • Lois Prior • Ms. Mary Prochnow •Andy and Anne Proehl • Melanie and J Gerry Purdy • Richard and Kathryn Purtich •Damaris Pyle • Ms. Irma Ramirez • Mr. and Mrs. Roberto Randall • Ms. Marion Rau • Ms. Mary Razzari • Dana Lee Read • Mr. Lee Read, Jr. • Ms. Cinders Reed • Dr. William Reeves • Helen Reist • Mr. Daniel Rhodes • Ms. Janice Richards • George and Salma Richmond • Mr. Wells Richter • Ms. Mildred Riveness • Lawrence and Carol Rivers • Joseph and Linda Roark • Jerome and Joanne Robertson • Eddie Robinson • France and Maria Rode • Avery and Irene Rogers • Ms. Virginia Roja • Joseph and Diane Rolfe • Ms. Francis Rolland • Ms. Louella Romero • M. Candace and Gerard Roney • Mike and Mary Ann Ross • R. L. and Marlene Ross • Murray and Deborah Rotbert • Romney and Marilynn Rudloff • Ms. Peggy Ann Rutner • Ms. Barbara Ann Ryder • David and June Rynne • Mrs. Marian Sagan • L.R. and Ruth Sainsbury • Joyce Sal’sbery • Daniel and Karen Salzberg • Barbara and Marsha Sanders • Michael and Pamela Sanderson • K.W. and Janet Sauer • Mr. David Scanlin • Nancy Scarff • Geraldine Schaefer • Ms. Sarah Scheldwacht • William and Vi Schick • Ms. Inge Schiller • Mr. and Mrs. Jeffrey Schlageter • Stephanie Schley • Steven Schmitz •Mr.

Ernest Schneider • Ms. Marie Schneider • Yvonne Schneider • Arnold Schonfel • L.R. and Mary Schouweiler • Laura Schuster • Irving and Angelina Schynert • Ms. Rosemary Selby • Ms. Rosemary Senne • Sara Smith Sevey • Ms. Mickey Shaevitz • R. W. and Suzanne Shaffer • Marge Shapiro • Mary Jane Shea • Vivian Shepherd • Ms. Helen Shimeg • George and Barbara Shukov • Mr. Andrew B. Sides and Mrs. Joan Carmichael Sides • Mr. Jon Silver • Damon and Judith Simpson • Carl and Karen Skold • Ms. Katrina Smathers • Mr. Barry Smith • Christopher and Sandra Smith • Ralph David and Mary Smith • Richard and Betty Smith • Mr. Francis Smyth • Ms. Evelyn Snell Troedson • Mr. Robert Sorenson • Virginia Sorenson • Patrick Soricone • Ronald and Doris Spanggord • Caroline and Jim Spangler • Mrs. Louise Spangler • Spangler Mortuaries, Inc. • Mr. Samuel Sparck • David and Jeanne Spaulding • Mr. Peter Spitzer • Ms. Joan Sprague • Les and Mary Spring, Jr. • Tamara Stafford • Beth Stauter and Oluf Nissen • Laura Stefanski • Gary and Marlena Steinbach • Ms. Joan Stephan • Berton and Jackie Stephens • Ronald Stephens • Herman and Penina Stern • L.F. and Anna Stevens • Ms. Josephine Stiene • Ms. Doris Stoessel • Carol Storckman • Albert and Marilyn Stratz • Nancy Strauss • Roland and Maria Strick • Mr. and Mrs. Jeffrey Stricker • Ms. Doreta Strotman • John and Nancy Stroud • David and Jean Struthers • Mr. Henry Su and Mrs. Dorothy Pater • Jeffrey and Frederique Sugarman • Meryle and Howard Sussman • Mr. David Swartz • Joseph and Helen Sweeney •John and Lynette Sweet • Dennis and Jan Switick • Mr. John Ta Hsiung Hsia • Calvin and Beverley Tabor • Alan and Kelly Takahashi • Ms. Lillian Tanabe • Mr. Hide Tanigami and Mrs. Judy Bogard-Tanigami • Mr. Jonathan Thatcher and Ms. Siobhan Spencer • Mr. Preston Thistle • Jennifer Thomas • Mr. John Thomas • Ms. Andrea Thompson • Elizabeth Thompson • Ms. Mary Margaret Thompson • Ms. Kathleen Thornton • Lewis and Ann Throop • Ms. Dorothea Tibbs • Dr. Tom • Melissa Tom • Gerald and Susan Tomanek • Jack and Barbara Tooley • Suzanne Trocha • Mr. Alain Truong • Phillip and Margaret Tsao • Mrs. Patricia Turesin • Peter and Janet Turnbull • Candida Madigan and H.P. Tyner • Ruth Uhrhammer and Janet Campbell • Michael Andrew Uhri • Devin and Carol Utter • Paul and Karen Van Buren • Peter and Naomi Van Horn • Ms. Eliana Vasquez • Mr. Ted Venolia • Albert and Marcia Vierra • Ms. Susan Vincent • Mr. James Vincenzini • W.C. Wachsmuth • Ms. Barbara Walker • Beatrice Waller • Mark and Janet Wallin • Gary and Cathy Walz • Mr. Leo Wandling • Carl and Vickie Warden • Paul Warrick and Yvonne Yu • David and Marilyn Wasmuth • Henry and Tove Watters • Marilyn Weakley • Ms. Sisi Weaver • Susan Weber and Larry Hoffman • Allan and Mary Ann Weingartner • Grace and Terry Welcome • Linda and Anna Wendt • Paul and Irene Werner • Richard and Mary Wheat • Ms. Kathleen Wheeler and Mr. John Brennan • Edward and Patricia White • Ms. Mary Ellen White-Vondran • Donna Whitney • David and Joyce Wies • Ms. Wanda Wilcox • Randall and Nancy Wilde • Mr. R.E. Williams • Jim and Pam Wilson • Gary and Barbara Wipfler • Chadd and Veronica Witham • Ms. Jacqueline Wolfe • Jan and Sharyn Womer • Christopher and Dolores Wood • Patricia Wood • Patrick and Cynthia Wright • Stephen and Marialice Wu • Kenneth K and Joan H. Yamasaki • Gideon and Orit Yefet • Dennis A. and Roberta M. Young • Kar-Keung and Katherine Young • Ruth H. Zanger

Matching GiftsAdobe Systems, Inc.

Advanced Micro Devices (AMD)American Express

Cisco SystemsGenentechGoogle, Inc.

Hewlett PackardIntuit, Inc.MedarexMicrosoft

National SemiconductorPioneer HI-Bred International Inc.

Sun Microsystems

Senior Services Program Director Cathy Chavez (now retired) helps senior client Irene Sebastian with the controls of a new orthopedic lift chair donated by WalMart in Mountain View.

CoMMunItYcaring for the CoMMunItY

CoMMunItY SeRVICeS AGenCY • 2005–2006 Annual Report 11

We make every effort to keep as complete and accurate record of your gifts as possible. They are truly appreciated and needed. Should there be any errors of either omission or commission, please accept our sincere apologies and contact Jim Boin, Development Director at 650.968.0836 x 115 or [email protected]. Corrections will be acknowledged in our Spring 2007 newsletter.

In Memory OfThe following are remembered through

the generosity of friends and family.

Kenneth BallardDr. Luis ChaparroHarry Davidson

Sue DodsonGeorge J. Duncan

Jim DuttonShiela Erickson

Virginia Smith FaisantDr. R. Orion Glover

Parents of Norman and Bette GreenbergDonald Wayne Hanson

Barbara HarrisLeah Kernoff HarrisNancy Hildenbrand

Robert HoppMarion Kirk

Pat LangdonAndrew LeidermanMilton I. LiebhaberWilliam B. LecznarRobert Lundquist

Art LynchShirley Marsh

Renato G. MartinezFamily of Marjorie Matson

Ron MendePeter MoreyGil Murray

Parents of Mrs. W.W. PalmerSandra PanontinJoanne PrestonNikolay Prupis

Bill ReedHelen A. Rogers

Thomas A. RourkeWilliam Sagan

Laurence SchottFran Schroeder

Bud ScrippsSophia StieneTim TownleyHenry VitalisBruce Waller

Pamela WalshJohn Worobey

Bob Zetterholm

In Honor OfThe following people have inspired others

to honor them with a gift in their name.

American Association of University Women ofLos Altos Mountain View

Pamela J. BlackmanRosalina Catelli

Jim CochranJohn Eilers

Parents of Norman and Bette Greenberg Andrea Leiderman

Mr. And Mrs. Bruce Mainprice’s Wedding Duncan MacVicar

Erica Neely Rozalia Pfefer Rev. Rick Plain

Carol Raymond Dr. Al and Phillis Rutner

Sunil Patel Evelyn Smith

Jean Taylor’s Birthday Brent and Nancy Walker—Thanks for everything over the years!

Chris and Dolores WoodDebbie Wu

In-Kind ContributionsAlmost $4 out of every $10 in revenue we have for programs and services comes from people, businesses, and organizations who

donate food, clothing, and gifts in support of our Food & Nutrition Center, our Holiday Sharing Program, and our Fundraising events.

231 Ellsworth RestaurantAll Natural Stone

American Conservatory TheaterAmerican Musical Theater of San Jose

Antiochian Orthodox Church of the RedeemerAquarium of the Bay

Armadillo Willy’sAssemblymember Ira Ruskin

Assemblymember Sally LieberAssistance League of Los Altos

Avalon TowersBallet San Jose

Michael and Vera BaumBay Meadows Racecourse

Rolando M. Bercasio, D.D.S.Blossom Valley Safeway

Body Therapy CenterJudith Ann Boucher

Boulder Creek Golf and Country ClubBroadway By the Bay

Lenny BrobergByington Vineyard & Winery

California Savings BankCardinal Hotel

Cascal RestaurantCelebrity Forum

Central Seventh Day Adventist ChurchCharity Works

Chiropractic Sport CenterChrist Episcopal ChurchCity Lights Theater Co.

City StudiosComerica Bank

CostcoCountry GourmetCranberry Scoop

Brian and Carla CrowleyJerry and Nancie Crowley

Crowne Plaza CabanaDecathlon Club

Draeger’s Supermarkets, IncF&S Autobody

Farm Fresh ProduceFirst Baptist Church of Los AltosFirst Church of Christ Scientist

Foothill Baptist ChurchFoothill College

Foothill Covenant ChurchFoothill Disposal

Foothill Congregational ChurchDave Fork

Frankie, Johnnie & Luigi, TooFraternal Order of Eagles

Fresh Choice, Inc.Friends of Filoli

Garden Court HotelGirl Scouts

Grace Covenant ChurchHarrell Remodeling

Harveys Casino HotelHelming’s Auto Repair

Hidden VillaHillbarn Theatre

Homestead Lanes Family Fun CenterHomestead Safeway

IBM CorporationImmanuel Lutheran Church

International Organization of Women Pilots Chapter 99J Lohr Winery

Jay Alan Estate JewelersKannon Do Zen Meditation Center

Kitchen and Lighting of Scotts ValleyLarry’s Autoworks

LaserQuestKing and Virginia Lear

Marna Mae Longakit, D.D.S.Michael J. Lopez, D.D.S.

Los Altos Farmer’s MarketLos Altos Golf and Country Club

Los Altos LibraryLos Altos Lutheran Church

Los Altos Police DepartmentLos Altos Rotary Club

Los Altos SafewayLos Altos Town Crier

Los Altos United Methodist ChurchLucy Activewear, Inc.

Lucy’s CaféDavid and Kathleen Lynch

Richard and Amy MagnusonGeorge and Judy Marcus

Merry MaidsMichaels at ShorelineMicrosoft Corporation

Milk Pail MarketJack Miller

Mitch-Stuart, IncRichard Moll

Martin and Katie Montalvo

Montalvo LandscapingMontecito School

Mountain View AcademyMountain View Bahai Group

Mountain View Chamber of CommerceMountain View City Hall

Mountain View Farmers MarketMountain View–Los Altos American Association of University Women

Mountain View LibraryMountain View Masters

Mountain View OptometryMountain View Rotary Club

Mountain View Women’s ClubMonte Carlo RestaurantNational Charity League

Newton Remmel, APCNob Hill/ Raley’s

Dick and Bonnie NunkeOpera San Jose

Pack-N-SavePalo Alto Medical Foundation

Paramount’s Great AmericaPeninsula Beauty

Peninsula Community FoundationP.E.O., Chapter OZ

PF Chang’sPhilharmonia Baroque Orchestra

Photography By DelgadoPier 39

Steve Prescop, M.D.Primary Plus Day Care

Putnam Jaguar and LexusP.W. Markets

Joan Rabin-Jackie’s Aerobic DancingRambus Inc.

Ripley’s Believe it or NotRiverhouse

Runner’s HighSaint Joseph Catholic Church

Saint Nicholas Catholic ChurchSaint Paul Lutheran Church

Saint Simon’s Catholic ChurchSaint Timothy’s Episcopal Church

San Francisco BalletSan Jose MarriotSan Jose Sharks

Savannah Channelle VineyardsDonald and Melody Schmickrath

See’s Candies, Inc.Sheldon of Los Altos

Shoreline AmpitheaterShoreline Billiards

Dave and Sharon SmullinSpectrum Fine Homes

Spinnaker SailingSquaw Valley Ski Corporation

Stanford AthleticsStanford Park

Stanford Park HotelBrown and Rosalia Taylor

TarragonTeatro ZinZanni

The Alabasta Flower ShopThe Pasta Market

The Pet NannyTheatre Works

Tied HouseTime Out Services

Tommy Toy’s Cuisine ChinoiseTrader Joes

Trinity United Methodist ChurchTim and Evita Twerdahl

Union Presbyterian ChurchVillage Harvest

Vive SolWaldorf School of the Peninsula

Wal-Mart (Store 2280)Whole Foods

Willis InsuranceWinter Lodge Outdoor Skating

Women in Business Program, Chamber of CommerceYMCA of the Mid-Peninsula, El Camino Branch

Revenues

Expenses

Consolidated Statement of Activities

Current Assets: $Fixed Assets: $Investments: $

Total Assets: $

* Public support includes cash and in-kind gifts from individuals, foundations, organizations, and businesses

** Special events include: Chefs Who Care, Empty Bowls,Hometown Heroes, and the April Fools Spring Gala

641,141662,261

1,209,041

2,512,443

Total Current Liabilities: $Unrestricted Net Assets: $

Temporarily Restricted Net Assets: $

Total Liabilities & Net Assets: $

42,5962,410,304

59,543

2,512,443

Financial Position as of June 30, 2006

* Includes Food and Nutrition Center

** $0.85 cents of every dollar goes directly to client services and programs

204 Stierlin RoadMountain View, CA 94043Phone 650.968.0836Fax 650.968.2164www.csacares.org

Revenues and expenses include $1,018,882 of in-kind donations of goods and space.

Community Services Agency�00�–�00� fInAnCIAl HIGHlIGHtS

Misc. (Interest/Dividends/etc.) 3%$75,412

Public Support* 71%$1,828,268

United Way 3%$57,352Government 17%

$440,707

Special Events** 6%$162,883

Emergency Assistance* 60%$1,477,154

Senior Services 9%$225,065

Senior Nutrition 10%$256,314

Alpha Omega Homeless Services 6%$152,156

Administration & Program Support** 15%$378,169

2005–2006 annual reportcommunity services agency • 2005–2006 annual report compassion caring...

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