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©2007 Catalyst Connection CATALYST CONNECTION Strategic Internet Marketing April 19, 2007 Neal Rabogliatti Sr. E-Strategy Consultant SEMPO Member

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©2007 Catalyst Connection Strategic Internet Marketing Strategic Internet Marketing is a planning process for effective Internet development, advertising, and marketing. –A process –A building block approach to ensure best practices are applied, options weighed, and a clear direction of goals are achieved. –Each task builds upon the previous task and collectively creates an implementation plan for execution. –Ultimately resulting in a more effective web site.

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Page 1: ©2007 Catalyst Connection CATALYST CONNECTION Strategic Internet Marketing April 19, 2007 Neal Rabogliatti Sr. E-Strategy Consultant SEMPO Member

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CATALYST CONNECTIONStrategic Internet Marketing

April 19, 2007

Neal RabogliattiSr. E-Strategy Consultant

SEMPO Member

Page 2: ©2007 Catalyst Connection CATALYST CONNECTION Strategic Internet Marketing April 19, 2007 Neal Rabogliatti Sr. E-Strategy Consultant SEMPO Member

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AGENDAWhat is Strategic Internet Marketing?Why is it important?Success stories!Phases of developing an Internet strategy?Considerations for developing an effective strategy!– Developing a strategic plan– Monitoring your results– Managing your content and campaigns– Search engine optimization

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Strategic Internet MarketingStrategic Internet Marketing is a planning process for effective Internet development, advertising, and marketing.

– A process – A building block approach to ensure best practices are

applied, options weighed, and a clear direction of goals are achieved.

– Each task builds upon the previous task and collectively creates an implementation plan for execution.

– Ultimately resulting in a more effective web site.

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Strategic Internet MarketingThe Wrong Approach!

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Strategic Internet MarketingPut This Way…

Equals =

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Strategic Internet MarketingPut This Way…

Equals =

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Strategic Internet MarketingDeveloping an effective web site that drives visitors, leads and sales requires an understanding of components that are all interrelated. Strategic planning helps to organize and make decisions that affect the final deliverable.- Audience Identification - Keyword Research- Information Architecture - Layout & Design- Navigation Structure - Search Engine Optimization- Relevant Content - Conversion Techniques- Analytics - Content Management- Pay Search - Link Building

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Strategic Internet MarketingDeveloping an effective web site that drives visitors, leads and sales requires an understanding of components that are all interrelated. Strategic planning helps to organize and make decisions that affect the final deliverable.- Audience Identification - Keyword Research- Information Architecture - Layout & Design- Navigation Structure - Search Engine Optimization- Relevant Content - Conversion Techniques- Analytics - Content Management- Pay Search - Link Building

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Why is E-Strategy Important?Consider This…– More competitive market (International & domestic)– Cost avoidance ( scope creep, retrofitting)– Provides a built in checklist (nothing forgotten)– Better communications (to team members & audience)

• Less interpretation of goals, tasks, and content.– Results in more effective web site– Increases conversion of visitors to customers– Increases your ability to attract more potential customers

and better market in other areas.

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Why is E-Strategy Important?E-Strategy applies industry best practices to ensure the final deliverable meets the goals and expectations of the business.

– A 2006 Study by Fathom/SEO shows that over 70% of most industrial related web sites do not effectively market themselves to their target audience or have search engine visibility.

– A.C. Neilson’s 2005 study shows that 95% of web users initiate their web usage with a search engine and that the majority of searchers look for keyword terms over specific company and organization names.

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Why is E-Strategy Important?Simply Put:

• Provides better communication between client and developer

• Aligns the site more with the target audience’s needs and preferences

• Reduces risk by validating technical and functional features

• Reduces scope creep and development reworking• Improves Search Engine visibility• Gives you more control and power over marketing your

business!

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Success StoriesSpecialty Tires Of America

Development of 2 Corporate Web SitesOver 160 Pages - 2 Interlinked SitesDistributor Extranet & Password ProtectedInventory ReportsMultiple Resource Sections

Outcome:35+ Keyword Page #1 RankingsIncrease of $500,000 in Sales Cost Avoidance PPC: $124,000

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Success StoriesTIGG, Inc.

Development of Corporate WebOver 180 PagesActivated Carbon Resource Library

Outcome:30 Keyword Page #1 RankingsIncrease of $275,000 in SalesMajority of Leads Generated Through theWeb Site

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Success StoriesGorell Industries

Development of 3 Corporate Web SitesOver 1200 PagesDealer Section / Extranet

Outcome:25 Keyword Page #1 RankingsIncrease of $250K in SalesCost Avoidance PPC $284,000

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Success StoriesExcel Glass Company

Development of Corporate Web SiteOver 100 PagesDealer Section / Extranet

Outcome:27 Keyword Page #1 RankingsIncrease of $2.1 Million in SalesReduced PPC by $15,000

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The E-Strategy Process

Phase 1: Goal

Phase 2: Discovery

Phase 3: Research

Phase 4: Compiling & Arranging

Phase 5: Review & Modify

Phase 6: Execute The Plan Develop The Site

Phase 7: Market - Monitor - Manage

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E-Strategy Process | GoalDetermining The Project’s Goals & Outcomes The most important first step of building a strategy is to determine the goal or expected outcome of the initiative. Providing direction and a benchmark for tracking success.

Example: Build a web site to drive more leads and sales

But: Consider the path of getting there and after… Contingency: - Can we handle the inquires?

- How will we track?- What Analytics program will work best?

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E-Strategy Process | DiscoveryDiscoveryA robust set of meetings to brainstorm, organize and evaluate

• Discuss and identify who is your target audiences (influencers – buyers)• What is your unique value proposition• What step in the sales cycle are your target customers (context)• Identify keyword phrases your audiences use• Discussion relationship between your product and services and the needs of

your customers• Arrange products, services and information into silos or buckets• Discuss branding and creative concepts for site• Discuss features and technical requirements and issues

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E-Strategy Process | DiscoveryHelpful Tools ( Site Map or Flow Chart)

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E-Strategy Process | DiscoveryHelpful Tools ( Project Plan)

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E-Strategy Process | ResearchResearchIdentify and validate core aspects of the web site

• Conduct competitive research (features, functions, layout, and content)• Find out who your real competitors are on the Internet• Research keyword effectiveness• Identify top ranking site’s SEO formulas and inbound links• Research end users needs, desires, value added items• Evaluate Coding Languages, Platforms, etc.• Address pros and cons of features: Flash, Blog, Chat Room

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E-Strategy Process | ResearchHelpful Tools ( On Line Keyword Research)

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E-Strategy Process | Compiling & ArrangingPutting it all togetherNow is when the brain storming and discovery is combined with results from the research. The important issues need to be finalized and documented in order to complete the implementation plan.Flow Charts: site architecture (technical)Detail Screens: navigation, file naming, page layout, Creative Concepts, CSS standardsCreation of content inventory Documentation of features and technical ItemsMapping of keywords to site map

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E-Strategy Process | Compiling & ArrangingMapping Keywords – They now become relevancy targets

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E-Strategy Process | Compiling & ArrangingKeyword Parameters

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E-Strategy Process | Review & ModifyReview & ModifyFinalizing the implementation plan

• Review the individual components of the plan• Verify and authorize all documents and recommendations• Discuss Selection of Web Developers and Hosting Companies• Modify Sections or Add Clarity to Implementation Plan

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E-Strategy Process | ExecutionBuilding The SiteUsing the implementation plan to guide, build the HTML code and complete the physical web site. Remember…\

• Use clean code, avoid tricks and too much eye candy• Utilize CSS, Div Tags, good file structure• Post site to development server for all to review• Include good internal cross linking• Remember to include relevant META Tags, H1, Page Titles• Strive for 200+ words per page, focused on keyword• Employ good call outs to convert visitors to users• Start building quality inbound links

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Marketing, Monitoring, ManagingMarketing The SiteUpon testing and launching the site….

• Register the web site (ONCE) with major search engines• Develop and register an XML site map (Google, Yahoo, MSN)• Continue to develop quality inbound links• Implement analytics• Learn how to use your content management program• Implement your PPC campaign• Remember it may take between 2-6 months for everything to fully

be realized by major search engines.

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Marketing, Monitoring, ManagingMonitoring The SiteAnalytics Programs: These programs help to track and analyze who, when and where visitors use your web site. This is most important in tracking the hot and cold spots of your site, keyword effectiveness, conversion rates, and if your PPC campaign is really working.

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Marketing, Monitoring, ManagingManaging The SiteAt some point you are going to need to change the content, an image some text. It is important you decide before the site goes live who and how you will manage the web site.

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Search Engine OptimizationWhat is SEO Search Engine Optimization?

The process of choosing targeted keyword phrases related to a site, and ensuring that the site places well when those keyword phrases are part of a Web search. The act of altering a web site so that it does well in the organic, crawler-based listings of search engines.

Simply put: Creating a site that is relevant to keyword searches, and is designed to be easily indexed and ranked by search engines.

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Search Engine OptimizationWho are The Search Engines?

Crawler Based:

Google – 50%Yahoo – 20%MSN – 24%Ask – 4%Others – 2%

Social Media:

YouTubeFlickrDIGGDel.icio.us

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Search Engine OptimizationWhat Do Search Engine Do?Search engine perform 3 tasks

1) Index site structure, pages and content

2) Follow Links, internal and external

3) Rank web sites according to relevancy

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Search Engine Optimization

People See Your Site This Way

Search Engines See Your Site This Way

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Search Engine OptimizationWhat Do Search Engine Do?

The Web Bot indexes or spiders the site by way of links. It makes a copy of the web site and puts it into a package that is sent back to the main database or catalog.

WEB BOT

WEB SITE

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Search Engine OptimizationWhat Do Search Engine Do?

The catalog then filters web sites through a program that can compare web sites according to their collective relevancy to keywords used in a search.This is called the algorithm it considers:

Text Content Code & TagsInbound Links Age of DomainStructure Internal LinksMETA Themes Fresh Content & Updates

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Search Engine OptimizationWhat Search Engines Like– Good quality unique text and content– Good quality inbound links from reputable web sites (anchor text)– Good file structure, formatting and clean coding– Focused discussion within a page (keyword focus)– Good cross linking of internal pages using hyper text that includes

keywords in the link or next to the link (anchor text)– No trickery or spamming– Good navigation to promote engine indexing– New and fresh content generated on a fairly regular basis.

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Search Engine OptimizationWhat Search Engines Dislike– Duplicate Content (pages and domain names)– Dynamic content using session Ids and multiple parameters– Pages containing keyword stuffing - over optimization– Anything to trick the engine to believe the site is something its not– Pages with few text links and little text content– All graphic or flash based pages– Poor coding, body content showing up after line 150– Poor site usability and complicated navigation– Poorly formatted pages (no title tags, H1, or description tags)– Stale content or pages with little value to users

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Search Engine OptimizationRelevancy

Search engines base their ranking algorithm with one objective in mind… Relevancy

Relevancy is the total sum of all the parts of page or site in relationship to the keyword phrase being searched.

Another concept for this would be the focus of your web page or consistence use of focused keyword phrase.

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Search Engine OptimizationRelevancy On & Off The Page

On Page Relevancy Includes:– Page titles– Header tags– Keyword rich text (density, proximity)

Off Page Relevancy Includes:– Meta themes– Link popularity – Cross Linking– File Structure, Code, Age,

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Search Engine OptimizationOn Page RelevancyPage Titles ( Concise keyword rich)80 Characters or less

Header Tags (<H1>)

Body Text Content: – Strive for 250 words per page.– Incorporate keywords 5-7% of body copy.– Incorporate text hyperlinks to other internal pages, use

keywords in link.

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Search Engine OptimizationOff Page RelevancyMeta Themes: The overall theme of the combined elements

Link Popularity: Quality links from other web sites to your’s

File Structure, Code, Age,: Additional considerations that make a difference in final ranking.

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META Themes

Each page is unique and therefore needs a unique META theme.

This Not This

Unique Theme

Unique Theme

Unique Theme

One Theme

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Link PopularityThe inbound links from other web sites that act as a vote to the relevancy of your web site.– Quality above quantity– Reciprocals are counted but have little weight or effect– Anchor Text is important– Good neighborhoods (link hubs of experts)– Bad neighborhoods (link farms)– Natural increase over time– One link per domain name or IP address

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File & Code StructureGood usability from a file, code and layout standpoint translate to a search friendly web site and thus help to increase indexing and ranking.– Clean file structure (no nested files)– Easy to navigate pages with text links– Properly formatted pages– Text should show up above line 150– Non Clogging coding: no jump menus, java script,

dynamic navigation, forms, etc.

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E-Strategy

Thank YouNeal Rabogliatti

www.CatalystConnection.orgwww.Mfgpa.org

[email protected]