2007 student report
DESCRIPTION
Student demographics and satisfaction in PCC distance learning classes 2007TRANSCRIPT
Distance Education
Annual Report 2007
Annual Enrollments
19,431
21,602
23,787
26,311
0
5,000
10,000
15,000
20,000
25,000
30,000
2004 2005 2006 2007
Enrollments
2004
2005
2006
2007
0
200
400
600
800
1000
1200
2004 2005 2006 2007
Sections
Section Growth
Campus FTE Share
54%
22%
8%
16%
Sylvania
Rock Creek
ELC
Cascade
Sylvania FTE
578
115127
356
166Transfer
BA
CAS
CIS/CS
Other P/T
Cascade FTE
75
67
4666
143CASBAHIMTransferOther P/T
Rock Creek FTE
62
52
29244
20BACSCASTransferOther P/T
ELC FTE
9218
11
22
MSDABECEUTransfer
Virtual Students (Unduplicated Headcount)
01,0002,0003,0004,0005,0006,000
Fall 2006
Winter 2007
Spring 2007
Summ
er 07
DistanceClassroom
Distance Only
Gender of Distance Students
39%
61%
Male
Female
Age of Distance Students
9%
29%
23%
24%
10% 5% <1920-2425-2930-3940-4950+
Ethnicity of Distance Students
80%
1% 8%
5%
2%
4%
Caucasian
American Indian-Alaska NativeAsian-PacificIslanderHispanic
Non ResidentForeignAfrican American
Where our On-line Students Come From
76%
20%4%
In-District
Other Oregon
US
Student Motivation
Enrollment Status
23%
36%
41% Part-timeHalf-timeFull-time
How did you first learn of this course?
28%56%
4% 9% 3%
Printed ClassSchedule
College Website
Friend
Counselor, Advisor,Instructor
Other
What is the most important reason for your enrollment in an on-line class?
43%
16%15%
3%
23%
Conflict with work-
Preferred method
Transportation/daycare
Self Fufillment
Other
Would you have enrolled in this class if it had been offered only as a traditional on-campus
course?
42%
33%
25%
Yes
No
Uncertain
Are you taking this class to meet a degree requirement?
75%
17%8%
Yes
No
Not sure
College Goal
FTE
59%
34%
7%
TransferProf/TechPre College
Are you interested in an Associates or Bachelors degree fully on-line?
36%
18%15%
15%
13% 3% Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
What is your most important educational goal?
27%
31%13%
5%
4%
10%4%0%4% 2%
Transfer w AA
Associates Degree
Transfer w/o AA
Personal Interest
Certificate
Job Prep
Current Job
Improve English
Certificate
Developmental
Technology
Learning Mode
3% 13%7%
77%
Video ConfTV WebHybridOn-line
What kind of access do you have to connect to the Internet?
6%
34%
53%
4%
2%
1%
Modem/Dial-up
DSL
Cable Modem
Other
Don't Know
Not Applicable 15
What was the most important source of technical help?
37%
24%
15%
14%4% 6%
N/A
Help Desk
Orientation
Friend
Campus ComputerLab Staff
Other
The Learning Experience
The On-line learning orientation was useful
55%40%
5%
Agree
Strongly Agree
Neutral
Was the On-line Learning Orientation useful?
42%
38%
15% 5% Somewhat useful
Very useful
Did not go throughorientation
Not useful
On the average, how many times were you on-line each week
24%
45%
31%
1 to 3
4 to 7
8 or more
Was the instructor-student interaction adequate for your needs?
34%
40%
12%7% 7% 0% Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
What type of student-to-student interaction did you have?
79%
51%
17%10%
0%10%20%30%40%50%60%70%80%90%
On-linediscussions
Privateemail
Nointeractionwith otherstudents
Face-to-face or
telephone
Column 1
If you participated in on-line discussion groups, how valuable was this feature?
20%
36%24%
7%
6% 7% Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Were you satisfied with the educational value of this course?
36%
44%
10%5% 5%
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
How would you compare the on-line course with a regular on-campus course in terms of
difficulty?
55%29%
11% 4%1%About the same
More difficult
Less difficult
Never taken an on-campus course
N/A
I was satisfied with the educational value of my distance learning course
36%
44%
10%5% 5%
StronglyAgreeAgree
Neutral
Disagree
StronglyDisagree
Student Services
On-line Student Services are Adequate
22%
45%
20%
6%
4%
3%
Strongly Agree
Agree
Neutral
Disagree
Strongl;ydisagreeN/A
Importance of On-line Student Services
RegistrationScheduleCatalogTestingAdvisingFin AidSt AccountsTutoringTech SupportLibraryAdmissionsBookstore
Model for Serving Distance Students
Evolution of Student Services On-line
Generation 1-ContentGeneration 2-Content in Context
Generation 3-Customization, Personalization, and CommunityGeneration 4-High Tech/High Touch
The information is presented from the institution's point of view, using terminology and organization that mirror the physical organization and processes of the institution
Generation 1
The information is channeled for population segments. For example, there are separate paths for prospective and matriculating students to various student services. These services are distinct entities, however,still reflecting their physical organization.
Generation 2
New "one-stop" services - like enrollment services – aggregate and integrate a range of related services to provide personalized and customized service from the student's point of view. Transaction services, portals, and communication tools enhance the student's experience.
Generation 3
Services are designed to establish and nurture a relationship between the student and the institution. Some of the identifying features include process orientation from the student's point of view, decision-making tools, personal recommendations, proactive communications, and real-time interaction with the institution.
Generation 4