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    100100 REPRODUCING CHURCH RESOURCES

    A Coachs

    Guidebook

    Proverbs 20:5Though good advice lies deep within a persons heart,

    the wise will draw it out.

    Life Changing Conversations

    COMM UNITY CHRISTIAN C HURCH / NEWTHING NETWORK

    Growing a Followership Culture in the Missional church

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    First Edition May 2008

    Written by: Janet McMahon and Tammy Melchien

    Graphics and layout: Sherry Gossman

    No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means without the prior written permission ofCommunity Christian Church.

    1635 Emerson LaneNaperville, Il 60540

    630.388.5000

    WWW.COMM UITYC HRISTAN.ORG WWW.NEWTHING.ORG

    Life Changing ConversationsA Coachs Guidebook

    2nd Edition

    99NEWTHING NETWORKS

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    9898 REPRODUCING CHURCH RESOURCES

    Chapter 9

    3NEWTHING NETWORKS

    Table of Contents

    Forward ....................................................................................................... 5

    Introduction - Why Coaching? ........................................................... 7

    Chapter 1 - The Coaching Role ........................................................11

    Chapter 2 - The Coachs Journey .....................................................19

    Chapter 3 - Getting Started ..............................................................31

    Chapter 4 - The Coaching Conversation ...................................... 41

    Chapter 5 - Checking Your Leaders RPMS .................................... 45

    Chapter 6 - Celebrations and Challenges ....................................61

    Chapter 7 - Helping and Praying ....................................................71

    Chapter 8 - Recruiting .........................................................................77

    Chapter 9 - Leading a Huddle ..........................................................89

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    44 REPRODUCING CHURCH RESOURCES 97NEWTHING NETWORKS

    Leading a Huddle

    Questions for Discussion

    1. Share your favorite memory of being on a team. What aboutthat team was so special? What did you accomplish together?

    2. If you were Jeffs coach, how could you help him understandthe value of huddles?

    3. What are the individual strengths of each of your leaders? Howcould you leverage those strengths to help everyone on yourteam improve?

    4. What excites you about leading a regular huddle with yourteam?

    5. What seems most challenging about leading a regular huddlewith your team? How could you overcome those challenges?

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    66 REPRODUCING CHURCH RESOURCES

    get a handle on coaching like nothing else we had triedbefore.

    So, we are indebted to Carl George whose simplequestions prompted us to formulate the six questionsof this coaching guidebook. Thanks to Carl, we arebeginning to raise the bar of coaching at CommunityChristian Church. And it is through excellent coachingthat we expect God to transform us, our community, andour world.

    Forward

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    Leading a Huddle

    Leadership Development - What can you do in yourhuddle time to equip your leaders with leadership skills orhelp them take next steps in their spiritual formation? Use

    your ministrys training resources to equip your leaders.

    Information/Announcements - What importantinformation do you need to communicate to your leaders?

    Most likely, you will not include all of these agenda itemsin every meeting and you will emphasize different areas in

    each meeting. Taking the time to plan for your huddle willhelp ensure that the time will be purposeful and benecialto your leaders.

    Another month rolls by. . .

    Jeff once again nds his huddle meeting on the calendar.Having got the agenda ahead of time from his coach, Jeffknew the huddle meeting would focus around birthinggroups and multiplying. Jeff looked forward to the meetingbecause multiplying was something he knew a bit about.

    Once again, Jeff was the rst to get to the restaurant. Asthe others arrived, Gary began the discussion right away.Multiplying and birthing groups proved to be a hot topic, andthe leaders were quite opinionated and passionate aboutit. One leader in particular just couldnt fathom birthing hisgroup. He made a case for the relationships in his groupbeing paramount and could not see severing relationshipsin order to birth and accommodate newcomers. He wasalso one of the guys in the huddle whom Jeff saw as overlyrelational, one of those touchy, feely types that tended tosend Jeff over the edge. Gary asked Jeff to explain his processfor birthing and how multiplying his group over the recentmonths had been effective in reaching more people. As Jeff described his experience, once again, he was surprisedto nd himself leading. This time, not leading his group,but inuencing other leaders. The discussion continued

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    1010 REPRODUCING CHURCH RESOURCES 91NEWTHING NETWORKS

    Leading a Huddle

    huddle meeting ended. They prayed for each other and left therestaurant without anyone wanting a detailed commentary on Jeffs life. He was relieved.That was better , Jeff thought.

    On the eld that following Saturday morning, Jeff coachedhis sons peewee soccer team in the season championshipgame. After months of working with the boys, they were nallybeginning to play as a team. Initially, the biggest challenge Jefffaced was getting the boys to work together. Inevitably whena player got the ball, he wanted to run it down the eld all byhimself, forgetting to rely on teammates who were availableto receive a pass. And getting them to play a position was a

    whole other challenge. Those rst several games it was justa mass of boys chasing after one ball, every man for himself.The only way you could identify that there were two teams onthe eld was by the color of their uniform. But on this day, allthe practice time and coaching was paying off and the boyswere functioning as a real team, playing positions and relyingon one another to move the ball down the eld. There stillwas the occasional one man show, but for the most part, theywere working together well. As they huddled together before

    the start of the game, Jeff repeated the coaching phrases hehad drilled into their heads all season: play your position and pass the ball.

    Despite a rainy day and a wet eld, the team won the game.Covered in mud, they found themselves at the local pizza placewhere Jeff handed them each a trophy. As he announced eachboys name, he shared something specic that that playerhad contributed to the team. The boys were beaming and

    nearly every player said, I hope I get to play on this team next year!

    Teams

    One of the most rewarding aspects of contributing inministry is the experience of being on a team. Ministry

    leaders who serve on their own, disconnected from theencouragement and camaraderie of a team, are in greatdanger of burnout and losing heart. Those who experience

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    8888 REPRODUCING CHURCH RESOURCES

    Chapter 8

    Questions for Discussion

    1. Share how your own life has been affected by your rolein ministry at CCC.

    2. CCC is a church that is continually expanding andreproducing. Change is a constant in our churchculture. How do you personally tend to react to thatexpansion and change?

    3. How has your mindset about recruiting helped orhindered your efforts to recruit new contributors?

    4. What are three compelling reasons why a person shouldconsider serving in the ministry you lead?

    5. Who do you know whose life could be greatly impactedby an opportunity to contribute to the dream of God byserving on a team at CCC?

    13NEWTHING NETWORKS

    The Coaching Role

    of other leaders encourages them to do better; better not just in their leadership rolebut better, period. A coachcalls out the best in a leader. The relationship betweencoach and leader is the engine that God uses to drive theleader to reach their God given purposes.

    A Coaching Model This diagram provides a visual representation of thecoachs role. The role can basically be divided into fourmain areas: relational development, equipping, serving,

    and recruiting. Notice that the emphasis is placed onrelational development by placing it in the center. In fact,all the other aspects of coaching ow out of this corecomponent of relationship. The other three dimensionsequipping, serving, and recruitingvary according to theministry area and the ministry season. This exibility isillustrated in the diagram by the dotted lines. A coachingrelationship is successful when the coach invests in theleader in such a way that the leader feels cared for and able

    to accomplish the task.

    Community ChristianChurch coachingmodel

    Equip

    Leaders

    Serve

    Leaders

    RecruitLeaders

    RelationalDevelopment

    for up to 5Leaders

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    1818 REPRODUCING CHURCH RESOURCES

    Chapter 1

    3. In the chapter it states, Your rst and foremost roleas a coach is to invest your heart and time in building

    relationships with your leaders. Why is this relationalinvestment so crucial?

    4. Which aspect of the coaching role (relationaldevelopment, equipping, serving, recruiting) comes mostnatural to you? Which aspect will be the most challengingfor you?

    83NEWTHING NETWORKS

    Recruiting

    or her experience of Jesus then you have done what you arecalled to do.

    PrayerOccasionally you will have a hard time seeing any potentialleaders on the horizon. When a church is growing at arapid rate sometimes it seems the number of people whoneed to be led and cared for is growing at a faster ratethan the number of leaders who are stepping up to leadand shepherd. Jesus understood this challenge. He told hisdisciples, The harvest is plentiful, but the workers are few(Luke 10: 1). How did Jesus instruct his disciples to tackle thischallenge? He said, Ask the Lord of the harvest, therefore,to send out workers into his harvest eld (Luke 10:2). Whenyou are having diffi culty identifying potential apprentices,pray, pray, pray. Ask God to raise up people to lead and thenkeep your eyes open to see his answers to your prayers.

    Making the Ask

    After we pray then we ask. Not just one or two but ask andinvite all those who you see as potential leaders to join youand your leaders on mission with God. As a coach, yourleaders need to see you make the ask of other potentialleaders. They need to learn and understand the importanceof inviting others into leadership, and they need to see youmodel this effectively.

    Identify Strengths Tell an emerging leader what you see in them. Be specic.What have you observed about their life, their words, theirrelational skills, their gifts and talents, or their character thatcaught your eye? What do you see in them that could makean eternal difference in the lives of others?

    Good, solid observation about how someone is gifted byGod can be strategic in helping that person discover his orher role in the body of Christ. Be observant and then shareyour observations!

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    Chapter 7 The Coachs Journey

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    Chapter 7

    3. Think of a specic ministry challenge one of your leaders isfacing. How could you serve that leader by helping themto accomplish their ministry task without taking over theresponsibility for that task?

    4. How high a value do you place on praying for yourleaders?

    5. Heather created 3 by 5 prayer cards to record andremember to pray for her leaders. What is something youcould do to remember to pray for the concerns and needsof your leaders?

    25NEWTHING NETWORKS

    The Coach s Journey

    Focusing On Your Next Step (cont.)

    Who are the people that have been on your mindthe most lately? Ask God to show you if he isputting these people on your mind for a specicreason. Is there something he is prompting you todo for these people?

    Ask God to bring to your mind a command fromScripture that he wants you to pay attention to (look

    through Matthew 5-7 if you need some help). Whatsteps do you need to take to live in obedience tothis command?

    What step has God challenged you to take inthe past that you havent taken yet (i.e. steps toreconcile a relationship, steps to share Christ witha neighbor, steps to get out of debt, etc.). Talk toGod about that step and your reluctance to taking

    it. What could you begin doing right away to movetowards obedience in this situation?

    What would you like to see happen in yourrelationship with Jesus over this next year? Whatsteps do you need to take towards that future?

    What would you like to see happen in your familyover this next year? What steps do you need to taketowards that future?

    What would you like to see happen in your ministryover this next year? What steps do you need to taketowards that future?

    What would you like to see happen in your careerover this next year? What steps do you need to take

    towards that future?

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    Chapter 2 Chapter 7

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    p

    6. How would you describe the rhythm of work and Sabbathin your life?

    7. How can you build things that ll your tank into yourschedule this next week?

    71NEWTHING NETWORKS

    S

    Helping and Praying

    Chapter 7

    Question 4 - How Can I Help You?Question 5 - How Can I Pray For You?

    Running through e-mails, Heather decided to only check theones that looked important. She only had 15 minutes beforeshe had to run and get the kids. Then she saw the subject line:Urgent it said, an e-mail from Shelley, one of the Community

    4:12 leaders at church. Heather is the coach of a team ofcompassion ministry leaders. Her leaders oversee teams offolks who put together events for under-resourced families ina nearby community. For a second, Heather contemplatedignoring the e-mail; after all, she didnt have a lot of time.But curiosity got the best of her, and she double clicked. Thee-mail read:

    Ahhhhh!!! Terry is driving me crazy!! She doesnt follow

    directions. I asked her to book the school for the compassionevent. We have already advertised the time and date andcome to nd out Terry did not book the school!! Now we haveno place for this event! I asked her months ago to take careof this one small detail, and she NEVER did it. She said sheforgot. Help!!!

    Bummer! Heather thought. Now what are we going to do?The event is two weeks away and we dont have a space. She

    automatically went into x-it mode. She jumped in the carto pick up the kids and ran through the options in her mind.She thought of the community center down the street fromthe school. She even thought of the commons area at themall. Flipping open her cell phone, she began to make calls. After 15 minutes she had information that both places whereavailable, a bit more costly, but nonetheless available. Itwas going to cost an extra $500 for the community center.Being a make it happen kind of leader, this extra cost was

    not enough to discourage Heather. She used her phone tocall Mike, a neighbor and plant manager for a local foodmanufacturer.

    Serve

    Chapter 6 Chapter 3

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    7070 REPRODUCING CHURCH RESOURCES

    4. Use the Basic Problem Solving Skill Box on pages 66-67 to

    navigate through a ministry challenge of your own.

    31NEWTHING NETWORKS

    S

    Getting Started

    Chapter 3

    Establishing a Relationship with a Leader

    Helen was unsure at the moment if she really even wanted to bea coach. With her family responsibilities and her full-time job, itseemed that coaching other leaders would be more than she couldmanage. Why did they ask me?She wondered. Its not as if I amany kind of expert at this stuff.

    Joe was thrilled about getting started with leading a group. Afterone year of beneting from being in a small group himself, he wassure that he had something to offer others and he was hopeful thatGod could use him. The commitment to be there every Thursdaynight made him a bit nervous, but he wanted to make it work.

    Helen and Joe were not a likely combination, Helen in her 50s and Joe in his late 20s. She could have been his mother. How wouldit work for these two seemingly quite different people to build a

    coaching relationship that released potential in Joe and helpedthem both grow closer to God.

    Sure, I will follow the rules and meet with my coach, Joe thought. Butactually he was quite condent that after having been in a groupfor over a year, he could manage just ne and didnt really needany coaching, thank you very much. Besides he prided himselfin being intrinsically motivated, unlike some of these otherleaders who apparently needed some propping up. But not him,

    Joe was sure that his experience as a manager at work as well ashis charismatic personality was all he needed to make this smallgroup thing work. How hard can it be? Anyway, any real help heneeded would come straight from God.

    I guess this coaching thing is good for those people who are a littleunsure of themselves and not as mature as I am, Joe thought. Sincehis ministry director seemed quite intent on giving him a coach, heagreed to play along. In fact, it seemed so important to the director,

    he began to wonder if they would let him lead at all if he hadntagreed to this coaching thing. Whatever, he thought.

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    Chapter 5S

    Chapter 4

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    5. Share a time when a leader began to pull away from youas a coach. What things did you do or can you do toreconnect with that leader?

    6. What do you think Ray did well and what do you think heshould have done differently with Steve in this story?

    41NEWTHING NETWORKS

    S

    The Coaching Conversation

    Overview of the Six Questions

    I am so excited about this! Dan looked like he was about toburst with enthusiasm. It was obvious he was on cloud nine andnow that he had the opportunity to share his excitement withhis ministry director it was all he could do to keep his voice to areasonable level. He had to contain himself for a few minutes whilethe waitress took their order but as soon as she left the table he jumped right back into things. I have such a good feeling aboutthis, Mark, Dan continued. I am so condent that God is up tosomething in these relationships Im beginning to build with myleaders.

    Mark just sat back for a moment and smiled. I knew that thiscoaching role was a perfect t for Dan,he thought. No doubt Godis up to something in this. Dan had only been coaching for sixweeks but already Mark had observed Dans inuence. All four ofhis leaders attended Leadership Community the previous Saturday.Two of his leaders had always come but the third was rarely thereand the fourth had never been. No doubt it was their connectionwith Dan that motivated them to attend. Mark had spent sometime that day observing Dans huddle time with his leaders from adistance. He couldnt hear what was being said but it was obviousby the laughter and posture of the group that Dans enthusiasmwas rubbing off on all of them. This is going to be a dynamic team,Mark had thought. I am excited about this too!

    Dan had spent his rst six weeks as a coach simply getting toknow his leaders. He had exchanged e-mails with each of themweekly and met with all of them one-on-one at least once andwith a couple twice. Two of them were hungry for the one-on-one attention Dan was offering. They had been longing to havesomeone in their lives who would consistently pray for them,support them, and help them grow. One of his leaders hadntbeen a Christ-follower very long so the whole idea of meeting withsomeone for accountability, encouragement, and growth wasforeign to him. Dan knew hed have to be intentional about helping

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    Chapter 4 Checking Your Leaders RPMS

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    4444 REPRODUCING CHURCH RESOURCES 57NEWTHING NETWORKS

    The number one responsibility of a leader is to grow in his orher own relationship with God. As a coach you can help yourleaders gure out what they need to do to nd and maintainintimacy with God. It might be different for each personand may even differ for the same person through differentseasons of life. But it is crucial that your leaders are buildingand protecting things in their lives that will nourish andgrow their spirits.

    One of the best ways to pursue intimacy with God isthrough the practice of spiritual disciplines. Remember,the goal is not the discipline (i.e. praying for 30 minuteseach day, reading through the whole New Testament); thegoal is intimacy with God. But spiritual disciplines suchas prayer, Bible study, journaling, meditating on Scripture,worship, fasting, retreats, memorizing Scripture, and othersare doorways that help usher our hearts into the presenceof God where He can speak to us, lead us, equip us, andstrengthen us for the mission He has called us to.

    Ray and Steves conversation progressed from how Steve andhis wife were coping with the job loss to the practical issuesof nancial survival as Steve looked for work. Eventually theconversation came around to Steves role as a rehearsal leaderin the music ministry. I just didnt know how to come out and

    One of the best waysto pursue intimacywith God is throughthe practice ofspiritual disciplines.

    Good Questions About Spiritual Health

    Does your relationship with God feel close andintimate right now? If not, can you think ofsomething in your life that is standing in the way (i.e.busyness, sin, apathy, etc.)?

    What combinations of spiritual disciplines do youneed in your daily life to keep your heart intimatewith God?

    How could I help hold you accountable to thepractice of those disciplines?

    How has God been speaking to you lately? What hashe been saying?

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