energyno · 2010. 11. 1. · vol. 1, no. 5 | july 2009 energy now 1 energynow celebrating the...

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VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGY now Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike O’Sullivan, North Dakota Gov. John Hoeven and about 200 other local community leaders and guests last month dedicated the 196.5-megawatt Ashtabula Wind Energy Center. “This is the latest example of our ongoing commitment to expanding renewable energy projects, both in North Dakota and across the nation,” said Mike. “In addition to generating clean, emissions-free energy, Ashtabula Wind Energy Center will have a meaningful impact on the local economy through the jobs we’ve created, taxes we pay, lease payments we make to landowners, and goods and services we source locally.” Located in southeastern North Dakota, the Ashtabula Wind Energy Center is capable of generating enough electricity to power more than 58,000 homes. NextEra Energy Resources operates the entire wind farm and owns 99 of the 131 turbines; regional power utility Otter Tail Power Company owns 32 of the turbines. “Ashtabula Wind Energy Center is a good example of how we’re building a multi-resource energy industry in North Dakota,” said Gov. Hoeven. “Projects like this are helping us to grow and diversify our economy, create jobs and strengthen our energy security. That benefits not only North Dakota but also the entire nation.” The new wind energy center is one of seven the company owns in the state that, when combined, have a generating capacity of more than 450 MW. Expansions of two existing wind facilities in North Dakota are being planned that will generate an additional 170 MW when they are completed. By December, NextEra Energy Resources will have invested more than $1 billion in wind energy in North Dakota. The company’s total wind portfolio now consists of 65 wind facilities in 16 states and Canada with an installed capacity of more than 6,300 MW. Ashtabula dedicated as largest wind farm in North Dakota; can power 58,000+ homes 2 Employees are the difference / Leadership Perspective: Awesome record 3 Leadership Perspective: Plan for the future / Hybrid fleet announced 4 Interim review begins with self evaluation / FPL Group Connection 5 Great Question: What is SAP One and how will it benefit the company? / Did You Know: Map shows system detail 6-8 Input drives Distribution actions / Engagement Update: A focus on trust / Managing your career is easy / Spotlight on Health: Save with network providers / Health Champion: Freedom from unhealthy habits / Recognizing Zero Today! / Training saves elderly woman 9 Residents receive makeovers / Care to Share ® campaign starts / Grads get offer letters 10 Backup command center unveiled / Gift helps Iowa flood recovery / Spreading the news about wind 11 EarthEraoffsets conference / Maine Hydro manages balance / A decade of excellence 12 The Big Picture: A green pavilion Vol. 1 No. 5 A publication for and about FPL Group employees Inside This Issue Continued on page 3 Ashtabula Wind Energy Center wind turbines serve as a backdrop as NextEra Energy Resources Senior Vice President of Development Mike O’Sullivan (center), joins North Dakota Gov. John Hoeven as he cuts the dedication ribbon at the company’s largest wind facility in the state. They are joined by (l-r) Chuck McFarlane, president of Otter Tail Power Company; Dave Loer, president and CEO of Minnkota Power Cooperative; Commissioner Kevin Cramer, North Dakota Public Service Commission; and John DiDonato, NextEra Energy Resources vice president of Development.

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Page 1: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

VOL. 1, NO. 5 | July 2009 ENERGY now 1

ENERGYnow

Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike O’Sullivan, North Dakota Gov. John Hoeven and about 200 other local community leaders and guests last month dedicated the 196.5-megawatt Ashtabula Wind Energy Center.

“This is the latest example of our ongoing commitment to expanding renewable energy projects, both in North Dakota and across the nation,” said Mike. “In addition to generating clean, emissions-free energy, Ashtabula Wind Energy Center will have a meaningful impact on the local economy through the jobs we’ve created, taxes we pay, lease payments we make to landowners, and goods and services we source locally.”

Located in southeastern North Dakota, the Ashtabula Wind Energy Center is capable of generating enough electricity to power more than 58,000 homes. NextEra Energy Resources operates the entire wind farm and owns 99 of the 131 turbines; regional power utility

Otter Tail Power Company owns 32 of the turbines.

“Ashtabula Wind Energy Center is a good example of how we’re building a multi-resource energy industry in North Dakota,” said Gov. Hoeven. “Projects like this are helping us to grow and diversify our economy, create jobs and strengthen our energy security. That benefits not only North Dakota but also the entire nation.”

The new wind energy center is one of seven the company owns in the state that, when combined, have a generating capacity of more than 450 MW. Expansions of two existing wind facilities in North Dakota are being planned that will generate an additional 170 MW when they are completed. By December, NextEra Energy Resources will have invested more than $1 billion in wind energy in North Dakota.

The company’s total wind portfolio now consists of 65 wind facilities in 16 states and Canada with an installed capacity of more than 6,300 MW.

Ashtabula dedicated as largest wind farm in North Dakota; can power 58,000+ homes

2 Employees are the difference / Leadership Perspective: Awesome record

3 Leadership Perspective: Plan for the future / Hybrid fleet announced

4 Interim review begins with self evaluation / FPL Group Connection

5 Great Question: What is SAP One and how will it benefit the company? / Did You Know: Map shows system detail

6-8 Input drives Distribution actions / Engagement Update: A focus on trust / Managing your career is easy / Spotlight on Health: Save with network providers / Health Champion: Freedom from unhealthy habits / Recognizing Zero Today! / Training saves elderly woman

9 Residents receive makeovers / Care to Share® campaign starts / Grads get offer letters

10 Backup command center unveiled / Gift helps Iowa flood recovery / Spreading the news about wind

11 EarthEra™ offsets conference / Maine Hydro manages balance / A decade of excellence

12 The Big Picture: A green pavilion

Vol. 1 No. 5A publication for and about FPL Group employees

Inside This Issue

Continued on page 3

Ashtabula Wind Energy Center wind turbines serve as a backdrop as NextEra Energy Resources Senior Vice President of Development Mike O’Sullivan (center), joins North Dakota Gov. John Hoeven as he cuts the dedication ribbon at the company’s largest wind facility in the state. They are joined by (l-r) Chuck McFarlane, president of Otter Tail Power Company; Dave Loer, president and CEO of Minnkota Power Cooperative; Commissioner Kevin Cramer, North Dakota Public Service Commission; and John DiDonato, NextEra Energy Resources vice president of Development.

Page 2: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

With half of 2009 under our belts, Energy Now spoke with NextEra Energy Resources President and CEO Mitch Davidson about what the future holds.

Who would have thought a business that generated adjusted earnings of $34 million in 1998 would, just a decade later, reach $821 million? Yet that’s precisely what’s occurred at NextEra Energy Resources.

It’s an incredible track record, but people often ask me if we can sustain that kind of growth. I tell them I don’t know, but we’re going to give it everything we have to meet our objectives.

One thing I learned as a college athlete is the team that wins isn’t always the team with the most talent. The team that wins needs good talented individuals, but more importantly, they must have a strong desire to succeed. They have to be focused on the details. And they must trust each other, take responsibility and work as a single unit. The team that usually wins is the one that flawlessly executes the game plan. These are attributes you see at NextEra Energy Resources on a daily basis.

We have a great team of bright people with a lot of hustle and drive. Developers, traders, operators, staff and support folks make it happen every day all across the country, and in Canada, too.

We have a solid game plan. We’re the leading renewable energy provider in America and we’re well positioned for a carbon-constrained future.

And we’re flexible. While we’ll continue to pursue significant wind investment opportunities, we’re pursuing several other growth paths, too. Take solar. Thanks to state legislation that encourages renewables and increasingly efficient technology, we believe solar today is where wind was a decade ago. We expect to build on our leadership position in solar power.

We’ve become a player in the transmission business through necessity. Our industry lacks, in many regions, the infrastructure required to transmit renewable energy to population centers from remote areas. We’re taking these experiences and continuing to build our transmission business while looking for opportunities to expand our footprint.

We’re enhancing our marketing and trading capabilities and adding new products to meet customer needs. Our retail and fiber-optic businesses also are competing hard for business, adding customers, and looking for innovative ways to grow.

We must execute. Growing a business during difficult economic times can be challenging, but we’ve shown it can be done. We’ll need to continue to maintain our focus, work as a team and, above all, work safely. If we do all that, I know we’ll win.

Mitch Davidson President and CEO NextEra Energy Resources

“We’ll need to continue to maintain our focus, work as one team and, above all, work

safely.”– Mitch Davidson

Mitch Davidson, President and CEO NextEra Energy Resources

Jim Poppell, FPL Group executive vice president of Human Resources, accepts an award that recognizes the company’s No. 1 ranking in the Electric & Gas Utility Industry on Fortune® magazine’s “Most Admired Companies” list.

Leadership Perspective:

Awesome record

2 ENERGY now VOL. 1, NO. 5 | July 2009

Employees are the differenceFPL Group Chairman and CEO Lew Hay, addressing the recent Sanford C. Bernstein & Co. 25th Annual Strategic Decisions conference in New York, spoke about the company’s performance.

“We have outperformed our peers, both in the utility sector and the S&P 500. While the returns over the last two years are not great, we all know what the market has done during this period of time,” said Lew. “We are proud to be one of the few companies that can say over the last two years we’ve had positive returns. When you combine our strong financial position with the strong growth we’ve had, we end up getting lots of recognition from around the world. The one we are most proud of is being ranked No. 1 in our industry in Fortune® magazine for three years in a row.”

Global human resources consulting firm The Hay Group last month commemorated the company’s achievement with an award. Accepting on the company’s behalf was Jim Poppell, FPL Group executive vice president of Human Resources. “This award belongs to the more than 15,000 employees across the country who made this happen,” said Jim.

As Lew told employees when the Fortune rankings were announced, “It is clear to me and clear to a lot of people that we have the most talented and hardest working team in the industry.”

Page 3: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

With half of 2009 under our belts, Energy Now spoke with FPL President and CEO Armando Olivera about what the future holds.

At Florida Power & Light Company, we have a dual responsibility: managing our business today while prudently planning for the future. Today, times are tough in Florida and we all need to be especially sensitive to our customers, many of whom are going through a very stressful period.

At the same time, we have a responsibility to plan for the future, and that’s exactly what we’re doing. We’re making major investments to improve the operating efficiency of our power plants, generate cleaner energy and enhance system reliability, and keep customer bills low. In fact, our investment plans are expected to yield customer savings in fuel costs totaling $1 billion every year beginning in 2014. I think that’s a great long-term stimulus plan.

Here are highlights of what we’re doing and planning: We are constructing what will be the largest combined-cycle natural gas power plant in the nation; building

three utility-scale solar plants to make Florida No. 2 in solar energy; and seeking approval for a 300-mile underground natural gas pipeline to enhance fuel security. We’re also investing to make our infrastructure stronger in good weather and bad. And by providing real-time feedback about energy usage, both to our customers and FPL, the smart meter technology we’re introducing has the potential to dramatically transform our industry and our business.

Employees play a critical role in helping us execute these plans. We all need to remain actively engaged in the business by putting safety first, watching spending and helping maintain operational excellence. And, with many of our customers experiencing personal financial challenges, please make a special effort to show them that we care by being understanding and responsive to their needs.

Looking ahead, I continue to be optimistic about Florida and its long-term prospects. This is an incredible place to live. In time, I believe the economy will rebound, the job market will improve, and we will grow again. And thanks to all of you and the investments we’re championing today, FPL will be ready to support that growth with affordable, reliable and clean electric service.

Armando Olivera President and CEO Florida Power & Light Company

“We all need to remain actively engaged in the

business by putting safety first, watching spending and

helping maintain operational

excellence.”– Armando Olivera

Armando Olivera, President and CEO Florida Power & Light Company

Leadership Perspective:

Plan for the future

Hybrid fleet announced Several hybrid cars owned by Sarasota County, Fla., will soon become super-efficient, plug-in electric vehicles with help from FPL. The company will retrofit four of the county’s Toyota Prius hybrid cars with Hymotion lithium-ion battery conversion technology as part of its commitment to clean energy.

Hybrid electric vehicles use a battery-powered electric motor charged by a gasoline engine that also provides additional power to the car. The conversion will permit the cars’ batteries to be charged from a standard 110-volt outlet, boosting gas mileage to 100 miles per gallon.

Vice President of External Affairs Pam Rauch said the plug-in hybrids will significantly reduce carbon-dioxide emissions. “Addressing the climate challenge is extremely important to FPL Group,” said Pam. “As the nation’s No. 1 producer of renewable energy from wind and solar power, we have long championed policies to reduce carbon-dioxide emissions. We believe converting gas-powered cars to plug-in hybrids is one critical step in that effort.”

Numerous national industry awards recognize FPL for its environmentally friendly vehicle fleet. Last year, the National Association of Fleet Administrators gave the company its Green Fleet Award.

FPL’s 215 hybrid vehicles have eliminated 5,000 tons of greenhouse gases and, through April 2009, avoided using more than 39,000 gallons of fuel. The company plans to place an additional 40 medium-duty hybrid trucks into service by the end of this summer.

VOL. 1, NO. 5 | July 2009 ENERGY now 3

FPL Vice President of External Affairs Pam Rauch stands by as Sarasota County, Fla., Commission Chair Jon Thaxton plugs in one of the county’s first plug-in hybrid electric vehicles.

Page 4: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

FPL Group ConnectionExternal Affairs – FPL Group again this year is recognizing community ambassadors for their selfless work and dedication in one of three components of the Community Ambassadors program: the Executive Community Involvement program, the Community Volunteer Corps program or the Community Outreach Team. The company also will be honoring its volunteer of the year, to be announced the week of Sept. 14. Visit INFPL/volunteer for an entry form and more information. Deadline to enter or to nominate an employee-volunteer is Aug. 31.

Finance – Sixteen teams of students from Dwyer High School in Palm Beach Gardens, Fla., last month competed in the school’s Third Annual Wind Project Feasibility Competition sponsored by FPL and NextEra Energy Resources. The students, who are all juniors, attend the school’s Academy of Finance. Each of the five students on the winning team, the Air Raiders, won a $2,000 scholarship. Prizes also were awarded to the second-place team, Squalls, and third-place team, VorTechs. NextEra Energy Resources Senior Vice President and Chief Financial Officer Mark Sorensen and Director of Project Valuations Narmada Nanjundan were among the five judges who evaluated the presentations.

FPL Group – Employees who make eligible donations to qualified educational institutions are encouraged to apply for matching contributions from the FPL Group Foundation Educational Matching Gift Program. The program provides academic support at the high school level and above with dollar-for-dollar matching contributions. In 2008, the program contributed $210,000 to eligible schools. For additional program details and to apply, visit INFPL and enter “matching gift” into the Search field.

Maine Hydro – NextEra Energy Resources Maine Hydro conducted an emergency drill in June for the Skelton Dam on the Saco River to test the Emergency Action Plan communication system. The drill tested notification to dozens of state, county and local responders, such as local police, fire departments and emergency-response agencies that would be responsible for evacuating the public, maintaining evacuation centers and controlling traffic in the event of an emergency at the dam. According to Jason Seyfried, Maine Hydro’s emergency action plan coordinator, the company conducts 10 annual drills that are required by the Federal Energy Regulatory Commission at various dams.

Mountaineer – NextEra Energy Resources again this year was a main sponsor of the Tucker County Regional Health Fair in West Virginia where it operates the Mountaineer Wind Energy Center. The health fair is open to the public and provides education and health screenings to residents of the mountain region where there are limited health services. NextEra Energy Resources’ support of the health fair enables tests, including multiphasic blood testing, mammograms, prostate screenings, thyroid tests, eye exams, ultrasounds and EKGs, among many other screenings available to residents at no or low cost. NextEra Energy Resources has sponsored the health fair since it began five years ago.

Point Beach – Three Unit 2 main transformers were delivered to Point Beach Nuclear Plant last month. The main transformers step voltage up from the power plant’s generators to supply electricity to the electric grid. The transformers currently in use will be replaced as part of the power plant’s fall and spring outages.

Power Generation – Five Electrical Power Technology Program students from the Palm Beach Gardens, Fla., campus of Palm Beach Community College have accepted summer intern positions at NextEra Energy Resources facilities throughout the United States. The internships provide the students with practical experience as part of the college program that is designed to meet the rising demand for skilled employees. “At a time when we are being very careful about hiring,” said Rodney Miller, director of learning and development in FPL Group University, “we are pleased to meet our commitment to these students.”

Turkey Point – Volunteers from the Turkey Point Nuclear Power Plant Next Generation in Nuclear organization last month helped foster the plant’s reputation as a good neighbor when they spent a day building a Habitat for Humanity home in a South Florida neighborhood. “Construction is hard work, but it’s truly a rewarding experience,” said MarKeith Poteat, plant nuclear engineer and Next Generation in Nuclear communications chairman. “Habitat for Humanity is a great cause, and we have a great opportunity to share our professional nuclear experience with other volunteers at the job site while helping others in need.” Next Generation in Nuclear works to teach the many economic and environmental benefits of nuclear energy.

4 ENERGY now VOL. 1, NO. 5 | July 2009

Interim review begins with self evaluation Interim reviews must be completed by July 31, 2009.

Get started by:

» Reviewing your goals and your notes from any coaching or feedback sessions you’ve had with your leader.

» Identifying your accomplishments and the competencies you used to achieve them.

» Collecting facts and evidence to support your conclusions.

» Documenting any changes in your job that might have impacted your performance or results.

» Thinking about feedback you may want to give your manager.

To begin completing the online portion of the appraisal, go to HR Direct Manager, My Performance. For questions about Partners in Performance or the online system, contact Employee Services at 1-800-610-8999, option 6, or e-mail [email protected].

ISC Materials Management Specialist Jonathan Clancy (left) shares his accomplishments and progress toward meeting his goals with Supervisor Jaime Holland.

Page 5: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

Did You Know

Map shows system detail FPL is investing to make its infrastructure stronger every day, in good weather and bad. However, most of those investments are invisible to customers. That’s why FPL Distribution, Marketing & Communication and Information Management partnered to develop an online map that illustrates FPL’s system improvements and investments using a Google Maps interface.

The map, available at www.FPL.com/maps, launched on May 1 and received more than 100,000 customer visits through mid-June. Customers are invited to enter their address to view several types of system improvements nearby, including pole inspections, line clearing, power line strengthening and Thermovision power line inspections.

“FPL customers count on us to deliver worry-free energy,” said Irene White, project sponsor and Distribution’s director of customer support. “That’s why we’re working every day to improve the infrastructure responsible for delivering power. This map enables us to provide local, personalized details of that work to every customer statewide.”

Customers, the media and industry peers have expressed appreciation for the map’s level of personalization and transparency. When FPL announced the map in its customer e-newsletter, it generated the highest response rate in e-newsletter history. (Customers visited the site in record numbers.) To FPL’s knowledge, no other utility in the nation has offered an online, interactive improvements map with this level of detail for its customers.

VOL. 1, NO. 5 | July 2009 ENERGY now 5

Senior Line Specialist Pat Ritter is one of the many FPL employees working to improve the infrastructure that delivers power to the company’s customers.

Great Question

What is SAP One and how will it benefit the company? That’s a great question. To help with the answer, the SAP One Team shared its mission and objectives.

FPL Group employees continually improve business processes as part of their drive toward excellence. One project that will benefit several business units involves a group of employees with expertise in supply chain, accounting and information management who have been asked to lead and be part of a team called SAP One.

This team is charged with consolidating a suite of software and processes into one standard process and system so that information is more easily shared. Employees currently use multiple supply chain, accounts payable and finance processes.

A consolidated SAP system, among other improvements, will bring consistency to the way goods and services are requested, sourced and received; purchase order invoices are processed; and financial data is collected and analyzed.

“Going to one SAP system will simplify our systems and process landscape, while still allowing for business flexibility,” said FPL Executive Vice President, Finance and Chief Financial Officer Armando Pimentel. “The ability to standardize and share information will help us leverage spending, reduce inventory and minimize operating risk, as well as more effectively manage costs, risk, work and performance.”

The plan is to roll out the SAP system in two phases, with completion in February 2010 and January 2011, respectively. The first phase will affect FPL Group, NextEra Energy Resources and FPL FiberNet, while the second phase will encompass FPL and FPL Energy Services and provide additional enhancements. Upon completion, employees who work with human resources, supply chain or finance processes will see the benefit.

Employees from various levels and business units provided feedback to generate requirements and develop the system design, and more than 200 employees reviewed and validated the processes in workshops. During design review sessions for the first phase, 150 employees had the opportunity to see a prototype of the new system, understand process changes and business impacts, raise issues and ask questions. A similar process will occur for the second phase. The SAP One Team will communicate with employees through the SAP One Change Network and will train employees before the system goes live.

SAP One team members (l-r) Mike Bourque, Wylene Sweeting, Achal Mehta and Cheryl Fischer work with Mike Lannon (seated) as they review project plans.

Page 6: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

Engagement Update

A focus on trustIt’s sad but true. According to Stephen M. R. Covey, author of Speed of Trust: The One Thing That Changes Everything, trust within organizations has declined sharply in recent years.

Because trust is foundational to employee engagement and two out of five corporate drivers are related to trust, our senior leaders have directed a dedicated task force to recommend actions that will lead to meaningful improvements. The Corporate Engagement Trust Team consists of cross-functional, companywide leaders. The team is currently working to identify opportunities to strengthen openness and trust throughout the company.

“Trust underlies everything we do,” said Tony Rodriguez, executive vice president of Power Generation Division and executive sponsor of the initiative. “Without confidence in each other, the other engagement improvements we implement will not make enough of a difference. Focusing on trust has to be the single most important corporate initiative coming out of the 2008 engagement survey.”

The trust team is investigating the survey results closely to understand what employees are experiencing and comparing those experiences against our learnings in the Covey Speed of Trust course offered to leaders through FPL Group University. The course teaches 13 Behaviors of High Trust Leaders and how to use them in daily interactions. These consist of behaviors such as talking straight, demonstrating respect, listening closely and keeping commitments.

To lead the team, Tony appointed Mike Arechabala, vice president of plant operations and management for Power Generation Division.

“We are analyzing what employees told us so we can recommend what our leaders and employees can do to foster an environment of trust,” said Mike. “The team is passionate about making improvements that will ensure the continued success of FPL Group.”

The trust team will make its recommendations to senior leaders by the end of this month.

Input drives Distribution actions FPL’s Distribution leadership team recognizes that employee engagement is the foundation of its success. After reviewing Distribution’s 2008 employee survey results, they agreed to form teams of managers whose members’ expertise and passion tie to the four engagement focus areas. The teams would champion these areas by further understanding the survey and delivering results.

“We determined that we needed to dig deeper to better understand what employees are thinking,” said Al Alfonso, vice president of Distribution. “Our engagement teams reached out to employees across the state by conducting action-planning input sessions. The more than 2,400 comments we received revealed several themes around which we focused our new initiatives.”

Comment themes were categorized by focus area:

» Leadership and Trust – Continue to develop leaders who are empowered to communicate effectively and listen to employees

» Career Development – Provide access to development activities and opportunities

» Work-Life Balance – Help employees better manage their time

» Rewards and Recognition – Encourage recognition of individuals and teams, including continuing education and personal achievements

Following these themes, Distribution identified several initiatives to be implemented, including:

» Increasing communication» Empowering employees to be more proactive in

career planning» Leveraging technology, tools and processes

“We are excited to move forward on our employee engagement journey, ensuring ‘Certainty in Delivery’,” said Al.

Go to INFPL/engagement to read the full article.

6 ENERGY now VOL. 1, NO. 5 | July 2009

“We determined that we needed to dig deeper to better understand what employees are thinking,” says Al Alfonso.

The Corporate Engagement Trust Team is currently working to identify opportunities to strengthen openness and trust throughout the company. Pictured (l-r) are Mike Arechabala (Power Generation Division), John DiDonato (NextEra Energy Resources), Susan Halker (Human Resources), Willie Ho (Customer Service), Brian Hanrahan (Business Strategy & Policy), Sue Gampfer (Information Management), Tony Rodriguez (Power Generation Division), Susan McGinnis (Human Resources), Mark Sorensen (NextEra Energy Resources), Barbara Leary (Marketing & Communication) and Teri Ivaniszyn (Business Strategy & Policy). Not shown are Jane Lohmeier (Human Resources), Tom Gwaltney (Distribution), Terry Hicks (Corporate Real Estate), Eric Linder (GEXA), Pete Wells (Nuclear), Bill Reichel (Power Generation Division) and Mike O’Neil (Transmission & Substation).

Page 7: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

Health Champion

Freedom from unhealthy habits It started last year around the Fourth of July. Eric Linder, director of supply and pricing at GEXA Energy, visited a dietitian and signed up to play racquetball at a local club in an effort to reduce his borderline high cholesterol. Eric was one of many GEXA employees who had participated in the on-site 2008 health screening set up by FPL-WELL. Because of their increased health awareness following this screening, several GEXA employees visited the dietitian and started playing racquetball together.

“There is an active community of employees who encourage each other to get healthier,” said Eric. “It’s just one more thing that’s positive about working at FPL Group.”

The dietitian helped Eric and his wife, Sarah, a portfolio coordinator with Power Marketing, learn new ways to plan healthy, low-fat meals. As a result, Eric significantly reduced his body-fat percentage, and when his cholesterol was retested during the recent health screening, it was in the normal range.

Besides the intrinsic rewards, both Eric and Sarah received FPL-WELL rebates for joining the local health club and both receive medical premium reductions for taking the online Health Assessment.

To learn how you can benefit from the many services and incentives to improve health, call FPL-WELL at 561-694-6242.

GEXA Director of Supply and Pricing Eric Linder prepares a healthy, low-fat meal. He and his wife Sarah learned new ways to plan their diets from an FPL-WELL dietician.

VOL. 1, NO. 5 | July 2009 ENERGY now 7

Managing your career is easy Useful how-to tips to help you make the most of myCareerSource, FPL Group’s online job-posting system, began appearing in FYI News in May. The biweekly tips include instructions for creating your profile and personalized job preferences, managing employee referrals, checking on the status of your job submissions, and more.

With myCareerSource, you can:» Create and maintain your personal profile online.» Upload or manually create your resume. The resume information will be retained as

part of your personal profile.» Receive e-mail notifications when a position matching your preferences

becomes available.» Search opportunities by career function and geographic location, and apply

directly online.» Refer friends to FPL Group by submitting their e-mail addresses.

The first step to taking advantage of this great resource is to input a personal profile in myCareerSource, which includes your resume.

For information or assistance, contact Employee Services at 1-800-610-8999, option 6.

Spotlight on Health

Save with network providersUnder the CIGNA HealthCare plans, you have the freedom to choose providers who don’t participate in the CIGNA networks, but your out-of-pocket costs may be higher with the new payment calculations that became effective June 1. These plan adjustments affected nonbargaining* employees and were made to help align FPL Group health care coverage with what other Fortune 500 companies offer.

When you use network medical providers, your costs are based on a discounted rate negotiated by CIGNA, and you are protected from balance billing for covered services. When you use providers who do not participate, the plan pays you a lower percentage of a (usually) higher rate, and you are responsible for the balance of the bill.

Make informed decisions to save money. To learn how allowable charges are determined, go to My HR Direct, My Benefits, Important Medical Plan Changes, or call CIGNA HealthCare at 1-800-395-8712. Locate in-network providers at www.mycigna.com under the Provider Search section.* Nonbargaining transition employees hired before Jan. 27, 2006, at Duane Arnold and hired before Sept. 28, 2007, at Point Beach are excluded from these changes. Bargaining employees receive negotiated benefits under their Memorandum of Understanding (MOU) or contract. NextEra Energy Seabrook bargaining and Blythe bargaining employees have benefit changes that have previously been communicated and became effective July 1, 2009.

Referring a friend to FPL Group jobs is one feature through myCareerSource, the company’s online job posting system.

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Recognizing ZERO Today!“Recognizing ZERO Today!” is FPL Group’s rewards program highlighting injury-free locations and employees. Below are the locations that reached a “Recognizing ZERO Today!” milestone during May. To view ZERO Today! safety celebrations, visit INFPL/Safety.

“Recognizing ZERO Today!” locations achieving silver-, gold- and platinum-level awards will receive a specially designed, customized banner (INFPL/banner.pdf ) and plaque. For more information on the “Recognizing ZEROToday!” program, contact Corporate Safety at [email protected].

Training saves elderly womanJohn Autorino last month was eating at a Port St. Lucie, Fla., restaurant when he saw the wait staff struggling to help an elderly woman as she appeared to have trouble breathing.

The St. Lucie Nuclear Power Plant mechanic, who had received first-aid training at the FPL facility, knew he had to move quickly. The woman nodded her head when asked if she was choking. John moved behind her, placed his arms around her waist, made a fist with one hand and grabbed it with his other. The upward squeeze-thrust into her abdomen came instinctively.

John’s first attempt failed; the woman still couldn’t breathe. But his second try successfully dislodged a piece of food from her throat. The woman immediately gasped for air.

John knows that his calm reaction to an emergency situation was the result of the excellent first-aid training he received as part of his job at FPL. “What really shocks me is how the training I received over the years just automatically kicked in when I needed it,” admitted John. “I still get goose bumps just thinking about it.”

8 ENERGY now VOL. 1, NO. 5 | July 2009

“I still get goose bumps,” says Mechanic John Autorino. He saved the life of an elderly woman because of the training he received at FPL’s St. Lucie Nuclear Power Plant.

One Year

Power Generation

Thermal & Hydro – Bellingham Plant

Two Years

Substations

Daytona Substation

Silver-Level Award

Fleet Services

Brevard Garage (15 years)Stuart Garage (15 years)

Gold-Level Award

Integrated Supply Chain

Treasure Coast Inventory Services (9 years)

Brevard Inventory Services (14 years)

Power Supply

LFO (3 years)

Fleet Services

Gulfstream Garage (12 years)

If you lead people at FPL Group, you should be reading Leader to Leader.

For the latest leader news, go to HR Direct Manager, and

click on the icon from the home page.

FPL Distribution General Manager of Operations

Sam Moore reads Leader to Leader.

Page 9: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

Residents receive makeovers More than 50 employees from FPL and the city of Cocoa joined forces on June 4 to provide 50 Cocoa homeowners with free Home Energy Makeovers.

In each home, teams installed energy-saving upgrades and FPL’s energy-efficiency experts gave each homeowner tips on how to use less energy every day. They even arranged to make necessary repairs to air conditioning ducts, add ceiling insulation and apply for payment assistance.

“The free upgrades and energy-saving tips can provide annual electric-bill savings of up to 25 percent,” said External Affairs Manager Sandy Sanderson. “That’s important since many of the homeowners are senior citizens living on fixed incomes.”

To date, FPL has helped more than 300 homeowners become more energy-efficient in the counties of St. Lucie, Miami-Dade, Sarasota, Broward, Palm Beach and now Brevard.

Any customer can perform a similar makeover by completing an Online Home Energy Survey at www.FPL.com/ohes and following the recommended steps.

Care to Share® campaign starts FPL’s Care To Share® program is marking 15 years of providing emergency electric-bill payment assistance to families in crisis. The program is funded by FPL, its employees and customers.

Employees can help by pledging just $1 per week during the third annual Care to Share Employee Campaign July 20 to 23. Every donated dollar goes directly to those in need through local partner organizations, including The Salvation Army. No tax-deductible donations are used for fundraising or administrative costs.

“While we recognize this is a challenging time for everyone, we hope more employees will help those less fortunate by giving through payroll deduction,” said Louis Gonzalez, program manager. “The need is greater than ever. Our target for this year’s campaign is $80,000 in pledges, an increase of about $30,000 over last year. I am proud to say FPL has pledged a $1 million contribution to Care to Share for the fourth consecutive year.”

Care to Share has raised more than $11.4 million and helped nearly 55,000 families since it was formed in 1994. For more information on Care to Share and a copy of the pledge form, go to INFPL/caretoshare.

Grads get offer letters Bright futures as highly skilled electric utility employees await 17 graduates of Miami Dade College’s Electrical Power Technology Program in Miami and 14 graduates of Indian River State College’s Power Plant Technology Institute in Fort Pierce, Fla. The students successfully completed each school’s program last month and earned associate degrees with specializations in one of three areas: instrumentation and controls, electrical maintenance or mechanical maintenance.

They also were awarded letters of employment by FPL.

The new hires will join the company at the apprentice level with the opportunity to move up to journeyman electrician after one year. The 10 graduating students who already are FPL employees will receive promotions to their next career level.

Mano Nazar, FPL Group chief nuclear officer, told the students they are about to take an important personal step that will have positive benefits for their children and grandchildren. “The greenhouse emissions avoided by the operation of FPL’s nuclear fleet is equal to taking more than 7 million cars off the road every year,” said Mano. “The work you do will keep our facilities in top condition to continue producing clean, safe, emissions-free electricity.”

The programs are innovative partnerships between the colleges and FPL that support workforce development in response to the growing energy needs of South Florida and demand for employees trained in the latest energy technologies.

VOL. 1, NO. 5 | July 2009 ENERGY now 9

Human Resources Vice President Mike Bryce (right) presents Miami Dade College Electrical Power Technology Program graduate Maria Sanchez with an offer letter at the South Florida school. General Maintenance Leader Rodney Leggett (back, left) and Maintenance Manager Robert Coffey watch from the stage.

FPL External Affairs Manager Sandy Sanderson gets help from Matthew as they install a new lifetime air conditioning filter during a recent Home Energy Makeover event in Cocoa, Fla. Matthew shares the home with his aunt.

Page 10: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

Backup command center unveiled FPL strives to be a good neighbor to the communities within its 35-county service territory by supporting community projects and responding safely and as quickly as possible when a hurricane threatens.

In a good-neighbor gesture last month to St. Lucie County, Fla., FPL presented a check to the county that will enhance its restoration response before, during and after a storm. The donation will provide additional enhancements to the county’s new emergency operations center in Fort Pierce and allow FPL to share the facility.

“The location of this emergency operations center is ideal for FPL,” said Amy Brunjes, External Affairs manager. “If the situation should arise in which we will be unable to use our storm command centers in Miami and West Palm Beach, we will work side by side with the county in this new facility.”

The 27,282-square-foot operations center, which can house 300 people in dedicated bunk rooms when activated, is built to withstand 200 mile-per-hour winds. It includes a 911 call center, wired and wireless Internet access, public information and media briefing rooms, and a radio studio.

“Our success depends upon a strong alliance with local governments,” said Amy. “This partnership represents a strong alliance between FPL and St. Lucie County that will benefit county residents and all customers of FPL.”

Gift helps Iowa flood recoveryRecord flooding last year destroyed the community area in Palo, Iowa, where residents and their families gather for outdoor activities. Last month, NextEra Energy Duane Arnold Energy Center, a close neighbor to the Palo community and leading sponsor of a new community family recreation area, announced a $100,000 donation to the Rebuilding Palo Fund.

NextEra Energy Resources’ contribution will be earmarked for rebuilding a ballpark and expanding its recreation area.

“We are proud to be a part of the community and to support our neighbors,” said Site Vice President Rich Anderson. “Palo’s young people represent the future of this resilient community, and the new recreation area will allow families a beautiful, well-equipped space to reconnect with each other.”

“Plant employees have rolled up their sleeves and helped us several times since the flood,” said Palo Mayor Jeff Beauregard. “This generous contribution means that we can begin moving ground in the next few weeks and enjoy a new recreation area in the near future.”

A ribbon-cutting event will be held to coincide with the opening of the recreation area when it is completed.

Spreading the news about wind NextEra Energy Resources knows that being a good neighbor is good for nearby communities and for the company. In Texas, the company hosted a teacher workshop on wind energy that will reach science educators and students throughout the state via the Internet.

Teachers attended the two-day workshop last month at the Horse Hollow Wind Energy Center near Abilene. “Through this and other outreach activities, we see an opportunity to expand knowledge about the clean, renewable qualities of wind energy,” said Matt Schafer, vice president, Southern Region for NextEra Energy Resources.

Jennifer Jordan-Kaszuba, Texas Regional Collaboratives education service center project director, said teachers learned a great deal from the experience. “We’re taking the information we gained,” said Mrs. Jordan-Kaszuba, “and creating multimedia wind-energy projects for classroom use.”

Texas Regional Collaboratives is a statewide network of partnerships that provides for teacher professional development. The wind-energy projects will be placed on the organization’s Web site, reaching approximately 8,000 science educators, and ultimately, 500,000 students. The information may also be posted on national education Web sites.

10 ENERGY now VOL. 1, NO. 5 | July 2009

FPL External Affairs Manager Amy Brunjes (center) presents a check for the new St. Lucie County, Fla., emergency operations center to County Commission Chair Paula Lewis (left) and County Administrator Faye Outlaw.

Texas educators Stef Paramoure (left) and Jennifer Jordan-Kaszuba discuss what they learned about wind energy during a recent workshop at Horse Hollow Wind Energy Center.

Page 11: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

VOL. 1, NO. 5 | July 2009 ENERGY now 11

EarthEra™ offsets conference More than 500 sustainability and marketing professionals learned about the NextEra Energy Resources EarthEra™ initiative and its initial success at last month’s Sustainable Brands 2009 Conference. As of May 1, commitments of $18 million have been made for the construction of new renewable-energy facilities. EarthEra, the exclusive clean-energy provider, offset venue space and hotel rooms, and offered attendees round-trip travel offsets. The funds generated by these purchases were directed to the EarthEra Renewable Energy Trust, where they will be used to build new wind and solar power facilities across the nation.

EarthEra was a primary sponsor of the event and conducted a breakout session that highlighted how EarthEra can meet sustainability objectives and customer demands.

Also at the event, EarthEra and EcoMedia announced a strategic alliance that delivers immediate, tangible solutions to help cities achieve their climate action plans. Together with EcoMedia, EarthEra will be serving mayors nationwide to help them meet their Mayors Climate Protection Agreement.

Maine Hydro manages balance Maintaining the delicate balance between power generation and the environment is the mission of NextEra Energy Maine Hydro. Its employees operate 81 power generating units and provide river management to meet the company’s environmental and recreational responsibilities.

“We’re in the business of making electricity,” said Ernest DeLuca, recreation enterprise manager, “but it is part of our license commitment with the Federal Energy Regulatory Commission to manage whitewater rafting and other recreational facilities.”

Water released through Maine Hydro dams generates power and enhances the experience of recreational rafters. A computer modeling system and weather forecasting help the company efficiently use water releases to support electricity generation, recreational uses and environmental requirements.

Wildlife also depends on a healthy river ecosystem. “Our biologists are on the rivers year-round to observe, test, measure and record to ensure the ecological balance is maintained,” said Ernest. “We also provide fish lifts that allow Atlantic salmon and other species to be carried over dams to reach their native rivers to spawn.”

NextEra Energy Resources acquired the hydroelectric resources in 1999 and is a leading producer of hydroelectric power in the Northeast.

A decade of excellence For the fifth time in a decade, NextEra Energy Seabrook has received an excellence rating from the Institute of Nuclear Power Operations – recognizing it as one of the top-performing nuclear power plants in the country. INPO conducts intense evaluations of nuclear plants every 21 to 24 months through a review of plant documents, interviews with station staff and on-site performance observation.

“This recognition is a well-deserved reflection of Seabrook’s collective focus on the attributes we so often discuss as part of our Nuclear Excellence Model,” said Chief Nuclear Officer Mano Nazar. The Nuclear Excellence Model, which is designed to deliver consistent, excellent performance, focuses on:

prevention and detection of site events

performance

organization

when necessary

Mano noted that Seabrook’s achievement was a positive reflection on the entire nuclear fleet. “This recognition reflects the culture and values we are seeing implemented at all our plants as we continue on our journey to achieving sustained, top-decile performance.”

NextEra Energy Resources employees (l-r) Tracy Downs and Ernest DeLuca, and Tracy’s daughter Echo, shoot the Mag Tag rapids below Harris Station on Maine’s Kennebec River.

Correction

DetectionPrevention

NextEra Energy Seabrook is recognized as one of the top performing nuclear power plants in the country.

The FPL Group Nuclear Excellence Model is designed to deliver consistent, excellent performance.

Page 12: ENERGYno · 2010. 11. 1. · VOL. 1, NO. 5 | July 2009 ENERGY now 1 ENERGYnow Celebrating the largest wind farm in North Dakota, NextEra Energy Resources Senior Vice President Mike

The Big Picture

A green pavilion The golf greens of the PGA Tour Crowne Plaza Invitational in Fort Worth, Texas, highlight environmentally friendly technology. The portable “Green Pavilion” was created by faculty and students of the Texas Christian University’s Institute for Environmental Studies and was sponsored by NextEra Energy Resources.

TCU and NextEra Energy Resources used the wind and solar energy-powered modular structure to provide comfortable shelter and excellent views of the nearby players. The recycled-steel and green-roofed structure uses multiple design features to get the most functionality with the smallest possible environmental footprint.

“NextEra Energy Resources supports the innovative use of available technology, such as that used in the Green Pavilion, to help solve current environmental challenges,” said T.J. Tuscai, senior vice president of Business Management.

The company has also partnered with TCU and Oxford University to better understand the ecological and socioeconomic impacts of wind development.

ENERGY NOW: 700 Universe Blvd., Juno Beach, FL 33408Channel Manager/Editor: Kevin Duncan, (561) 694-4712Art Direction: Jim Nicholas | Photographer: Doug MurrayContributing Writers: Doug Andrews, Janice Brady, Karen Burke, Jill Campbell, Coral Crawley, Louis Gonzalez, Al Griffith, Lynn Hays, Josie Hernandez, Lore Hummel, April Kerlew, Stephanie Mitrione, Danielle Mousseau, Elizabeth Murphy, Renee Nelson, Tim Pagel, Veronica Swanson, Mary Wells Published monthly for employees and quarterly for retirees by Marketing & Communication. Call (561) 691-4712 with your story ideas, go to INFPL/newsmaker, or write via interoffice mail to ENERGY NOW, MC-JB.Read ENERGY NOW on the INFPL internal network. Back issues are available by clicking on the ENERGY NOW tab on INFPL.External Web sites: www.FPL.com, www.NextEraEnergyResources.com, www.FPLGroup.com, www.FPLFibernet.comAddress Change? Employees should update their addresses using My HR Direct in the corporate portal (http://myfpl). Retirees should call the FPL Benefits Center at 800-208-4015 or write to: FPL Benefits Center, P.O. Box 9233, Boston, MA 02205

Please recycle. ©2009. All rights reserved.

12 ENERGY now VOL. 1, NO. 5 | July 2009