2010 11 advisor webcast upgrade to 12.1

8/6/2019 2010 11 Advisor Webcast Upgrade to 12.1

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2 2009 Oracle Corporation Proprietary and Confidential

Day, Date, 2004

time p.m. ET

Teleconference Access:North America: xxxxInternational: xxxxPassword: Advisor

Tuesday, Nov 16, 2010

11:00 AM CET (GMT +1)

Teleconference Access:

North America:1866 230 1938

International (UK):+44 (0) 1452 562 665

Conference ID :17662180

Upcoming Webcasts in ATG area :

oNov-30 : EBS DB Performance Tuning EMEA Session

o Dec-01 : EBS DB Performance Tuning US Session

o Dec-07 : EBS JVM Performance Tuning EMEA Session

o Dec-08 : EBS JVM Performance Tuning US Session

Do you have any requests for future EBS - ATG WebcastEvents?

Please email your suggestions to

[email protected], subject: Topics of Interest.

E-Business Suite Upgrade to Release 12.1


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AGENDA

Presentation and Demo approximately 60 minutes

Q&A Session approximately 15 minutes

Web attendees can ask questions via Q&A panel Phone attendees can ask questions via Q&A panel or

phone (operator assisted)

2010 Oracle Corporation Proprietary and Confidential


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Q&A panel

type your question here1

Send your question

3

Who to ask?2



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your question pop-up here



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ATTENTION AUDIO INFORMATION

Voice streaming/Audio broadcast is available.

For full audio access join teleconference.

Teleconference Connect details:

1. Conference ID: 17662180

2. International dial in: +44 (0) 1452 562 665

3. List with national toll free numbers is available inNote 1251315.1

Note:

You can view this info anytime using WebEx menu:

Communicate > Join Teleconference

from your WebEx session



7/827 2009 Oracle Corporation Proprietary and Confidential

The following is intended to outline our general

product direction. It is intended for information

purposes only, and may not be incorporated into

any contract. It is not a commitment to deliver any

material, code, or functionality, and should not be

relied upon in making purchasing decision. The

development, release, and timing of any features

or functionality described for Oracles products

remains at the sole discretion of Oracle.

Safe Harbor Statement


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Planning Your Oracle E-Business Suite Upgrade from Release 11i toRelease 12.1

Anne CarlsonSenior Director, Oracle E-Business Suite Product Strategy


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Planning Your Upgrade Agenda

Business value of the upgrade

Starting your upgrade project

Planning your upgrade approach

Preparing for your upgrade execution Completing your upgrade project


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Business Value ofUpgrading from

E-Business Suite 11i to 12.1


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Financials

Human

Capital

SupplyChain

Procurement

Customer &Master DataManagement

ApplicationsTechnology

E-BusinessSuite

12

Focused on Financials and Technology

Oracle E-Business Suite


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BankModelTaxEngineInterCompany

General Ledgeredger & Ledger Setseneral Ledgeredger & Ledger Sets

Subledger Accounting (SLA)Dr Cr

ProjectsReceivablesInventory

Work in Process Purchasing Payables

Multi-OrgAccessControl

Major Initiatives:

1. Ledger andLedger Sets

2. Multi-OrgAccessControl

3. SubledgerAccounting

4. Tax Engine

5. Intercompany

6. Bank Model

Oracle E-Business Suite R12Global Financial Architecture


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Procurement

Human

Capital

SupplyChain

Procurement


Financials& Projects

Procurement

SupplyChain

Human

Capital


E-BusinessSuite12.1

Substantial Value in Every Area



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Procurement

HCM

Financials

SCM

Projects

CRM

Buyers Workbench, Sourcing,Contracts, Electronic Invoicing,iSupplier Portal

Learning Management, Recruiting,Performance Management, TalentProfile, Incentive Compensation

Service & Field Service

Project Management for AssetBased Industries (Util, E&C, O&G etc.)

Enterprise Asset Management,Warehouse Management

Shared Service Centers, AdvancedCollections, Internet Expenses,Channel Revenue Mgmt

Spend Analysis, Classification &

Supplier Lifecycle Management

Succession Planning, IncentiveComp Analytics/ HR Analytics

Projects Analytics, PrimaveraIntegration

Value Chain Planning, LandedCost Management, ManufacturingExecution

Financials Accounting Hub,Federal Financial Analytics

Enhanced Product Areas New Products in 12/12.1

MDM Core Product Hub PIM for Telco, PIM for Retail, Site

Hub, Supplier Hub

Industries Wholesale Distribution, Public Sector, High Technology , Engineering & Construction, Life

Sciences, Retail, Professional Services, Communications, Consumer Goods, Utilities

Price Protection, Supplier Ship &Debit

Oracle E-Business Suite R12.1


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Finding Additional InformationAccelerate Your Evaluation and Planning

Contains

Presentations

RCDs

RVPs

Videos Customer

Stories

White Papers

etchttp://launch.oracle.com/?EBSUpgrade
http://launch.oracle.com/?EBSUpgradehttp://launch.oracle.com/?EBSUpgrade


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EBS Product Update: Continued Releases And InnovationOngoing Consumable Low Upgrade Cost Point Releases

EBSR12

EBSR12.1

EBS12.1.2

EBS12.1.3

Planned

2004 2007 2009 2010 2011

Released

Financials,Technology

Procurement, HCM, Service, SCM, Projects,Financials, Technology, MDM

FunctionalInnovation

Major Release

Minor Release

EBS11i10

EBS12.x

NewEBS R12.1.3 released on Aug 20, 2010

Key functional enhancements in Warehouse Mgt and Customer Service areas

Functional enhs across suite, plus statutory/regulatory updates and error corrections


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Starting Your Upgrade ProjectBest Practices

1. Assemble the right project team

2. Allocate enough time and resources

3. Establish the target release


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1. Assemble the Right ProjectTeam


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Executive SteeringCommittee

Business ProcessOwners

Technical Team

DBAApps (mid-tier) Specialist

Performance Specialist

Customization Developer

FunctionalSpecialists

1. Assemble the Right Project Team

Dedicated ProjectManager

Include All of the Relevant Stakeholders

Tax Specialist


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2. Allocate Enough Time and Resources

11i to 12.1 upgrade is bigger than 11i MaintenancePack upgrades (e.g., 11i9 to 11i10) Significant changes in Financials functionality and data model

More flexible implementation options

Time and resource estimates from 11i MaintenancePack upgrades may not apply


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3. Establish the Target Release


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Do Rapid Install to get 12.1 tech stack & product files

Apply latest Release Update Pack (12.1.3) Legislative and regulatory updates

Minor enhancements

Error corrections

Apply critical patches identified on My Oracle Support Recommended Patch List

Release Notes Known Issues

Track patches youve applied to your 11i system post-12.1.3 Ask Support which patches also apply to 12.1.3

3. Establish the Target Release12.1.3 Became Available in August 2010


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Planning Your Upgrade ApproachBest Practices

1. Decide: upgrade vs. reimplement

2. Upgrade before expanding your footprint

3. Plan for some Financials setup

4. Plan the upgrade of customizations5. Plan for related systems changes


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1. Decide: Upgrade vs.Reimplement


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Procurement

SupplyChain

HumanCapital




E-BusinessSuite

11i10

Procurement

SupplyChain

HumanCapital




E-BusinessSuite

12.1

Current 11i Instance

Upgraded 12.1 Instance

Run Oracle tools onyour current instance to

Install 12.1 filesystem

Upgrade all data to12.1

Go live on yourupgraded instance

Upgrade


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Procurement

SupplyChain

HumanCapital




E-BusinessSuite11i10

Procurement

SupplyChain

HumanCapital




E-BusinessSuite12.1

Procurement

SupplyChain

HumanCapital

Customer &Master Data

Management



E-BusinessSuite11i10

Procurement

SupplyChain

HumanCapital




E-Business

Suite11i10

US-HQ

Asia Pacific

Europe

Global Single Instance

Legacy Instances

Upgrade your US-HQinstance to 12.1

Do internationalsetups on the

upgraded instance Migrate data from

your internationalinstances

Go live on your globalsingle instance

Hybrid: Upgrade & Consolidate


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Do an upgrade if you: Are satisfied with core Financials configurations such as:

Chart of Accounts definition

Costing Method

Calendar Run a single instance of EBS

Use standard business processes with minimal customization

Want to carry forward historical transaction data

1. Decide: Upgrade vs. Reimplement


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Consider a reimplementation if you: Are dissatisfied with core Financials configurations such as:

Chart of Accounts definition

Costing Method

Calendar Want to combine instances into a new gold instance

Want to standardize business processes and eliminatenumerous customizations

In practice, we see many more upgrades thanreimplementations

1. Decide: Upgrade vs. Reimplement

AT&T Inc Upgraded to Oracle E Business Suite


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CUSTOMER PERSPECTIVE

We upgraded to Oracle E-BusinessSuite Release 12 and Oracle FinancialAccounting Hub to achieve greaterefficiency and effectiveness globally inthe wake of our recent acquisitions andour plan to centralize accounting for allof our worldwide operating companies.Oracle helped us to achieve that goal on

time and on budget

Roxanne Shelton, Executive Director,Financial Applications, AT&T Inc.

COMPANY OVERVIEW

One of the worlds largest Telecommunications companies Industry: Communications

Employees: 294,600

Revenue: US$124 billion

CHALLENGES/OPPORTUNITIES

Upgrade the companys existing Oracle enterprise resource

planning (ERP) system to accommodate recentcommunications industry acquisitions and more easilyincorporate international operating companies

Support centralization of business operations to achievegreater consistency, data reliability, and global visibility

SOLUTIONS Oracle Financials

Oracle Fixed Assets Oracle Financial Accounting Hub Oracle Project Costing

RESULTS

Enabled users to get financial resultsmore quickly and get up-to-date data inthe hands of decision makers, ultimately

accelerating monthly financial close bynearly 25%

Standardized accounting rules,reducing the chart of accounts by 1/3

Streamlined processing of more than1.2 million invoices per month

AT&T Inc. Upgraded to Oracle E-Business SuiteRelease 12 to Centralize Accounting Processes


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2. Upgrade Before ExpandingYour Footprint


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2. Upgrade Before Expanding Your Footprint

You want to add more EBS products to your footprint.Should you: Implement new products at 11i level, then upgrade later?

Implement new products in a separate 12.1 instance?

Upgrade to 12.1 first, then implement new products?


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2. Upgrade Before Expanding Your Footprint

Upgrade to 12.1 first, then implement new products

Balance long-term goals against desire for rapidreturn Many products are much stronger at the 12.1 level

Dont split to a separate 12.1 instance unless thats your long

term strategy

Dont slow progress towards 12.1 with numerous 11i projects

Implement and stabilize new business processes once, nottwice

Chicago Public Schools Upgraded to Oracle


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CUSTOMER PERSPECTIVE

We went live with Oracle E-BusinessSuite Release 12.1 on time and onbudget. The new features in the latestversion will enable us to operate moreefficiently and effectively, such asmanaging our US$6 billion capital andgrant monies.

Prasad Nettum, Director for EnterpriseFinancial Systems

COMPANY OVERVIEW

The nations third largest school district that servesapproximately 407,000 students in 666 schools

Industry: Public Sector

Employees: 55,000

Revenue: US$6 billion

CHALLENGES/OPPORTUNITIES

Upgrade the school districts existing Oracle enterpriseresource planning (ERP) system to gain new functionality andto enable the system to scale for future growth under extremebudgetary and staffing constraints due to the current economy

Review and reduce the systems more than 100customizations for better management efficiency

Implement additional modules on the latest version of OracleE-Business Suite to save time and money

SOLUTIONS Oracle Financials Oracle Procurement Oracle Projects Oracle Enterprise Asset Management Oracle User Productivity Kit

RESULTS

Completed the aggressive upgradewithin the original project timeline andbudget despite changes half waythrough

Solved problems quickly and metaggressive goals with a small IT staff

Managed and monitored work ordersmore efficiently

September 2009

Chicago Public Schools Upgraded to OracleE-Business Suite Release 12.1 on Time


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3. Plan for Some FinancialsSetup


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Even in the upgrade case, plan on reviewing yourFinancials setups Some setups done separately in 11i modules are centralized

in 12.1

Validate that new centralized setups reflect consistenttax and accounting treatments that you expect

3. Plan for Some Financials Setup

Legal Entity

Operating Units

UNIFIED BANK ACCOUNT MODEL ONE GLOBAL TAX ENGINE

Centrally managed rules Consistent tax services

Tax Determination Process

Regime ApplicableTaxes

Tax Status,Rate

TaxableBasis

TaxCalculation

CENTRALIZED PAYMENTS ENGINE

PaymentsEngine

Funds Capture and Disbursement


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Understand upgrade impacts Oracle Financials & Procurement Functional Upgrade Guide

What happens to my Tax Codes?

How are Suppliers and Sites moved into TCA?

R12 Upgrade Considerations by Product, Doc 889733.1 Process and configuration changes

Accounting Setup Manager Pre-Update Diagnosis Report

Setup inconsistencies you should resolve before upgrade

Understand new 12.1 options Oracle Financials Concepts Guide

Oracle Financials Implementation Guide

3. Plan for Some Financials Setup
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=889733.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=889733.1


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4. Plan the Upgrade ofCustomizations


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Inventory all customizations

Review 12.1 functionality to see what is now availablein the product Save money by retiring customizations

Research country-specific localizations See Introduction to Add-On Localizations, Doc 429042.1

Consider engaging Oracle Consulting for a CEMLIreview Customization, Extension, Modification, Localization, and

Integration

4. Plan the Upgrade of Customizations


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Review impact of data model changes Lots of materials to help you

Release notes

TOI training

eTRM (Technical Reference Manual) Example: Switch from distribution lines stored in separate

applications to new XLA tables

4. Plan the Upgrade of CustomizationsUnderstand Data Model Changes


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Custom code in standard 11i development technologiesis generally compatible OA Framework

Oracle Forms

Certain technologies have been replaced Mod_plsql

Oracle Reports Server Reports

Oracle Graphics integrations with Oracle Forms

AK mode of Oracle Application Framework

See Preparing Custom Development for the Next OracleApplications E-Business Suite Release, Doc 374398.1

4. Plan the Upgrade of CustomizationsUnderstand Technology Changes


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Complete BI Publisher template coverage for 12.1reports, plus flexibility to create your own

You can migrate custom reports to BI Publisherbefore you upgrade May need to adjust queries, but formatting remains valid

Migration utility for Oracle Reports is available

4. Plan the Upgrade of CustomizationsPlan for Report Customizations


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Use personalization functionality where possible OA Personalization Framework

Flexfields

Folders

Extend incrementally using standard E-BusinessSuite technologies OA Framework

Oracle Forms

Consider new Fusion Middleware tools such as ADFand SOA Suite for separate custom applications

4. Plan the Upgrade of CustomizationsPlan For Screen Customizations


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5. Plan for Related SystemsChanges


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Before upgrading, you must be on a 12.1-certifieddatabase level: 10gR2, 11gR1, or 11gR2

Consider getting to latest DB level certified for yourcurrent EBS level Both 11i10 and 12.1 are certified on 10gR2, 11gR1, 11gR2 See Database Preparation Guidelines for an Oracle E-

Business Suite Release 12.1.1 Upgrade, Doc 761570.1

Similar considerations apply to operating system level

See Oracle Applications Installation and Upgrade NotesRelease 12 (12.1.1) for your platform

5. Plan for Related Systems ChangesDatabase and Operating System Levels


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Some architecture conversions are required and canbe accomplished while on 11i Oracle Applications Tablespace Model

Reduces number of tablespaces to 12 from 2 per product

Compacts database, optimizes storage settings andreduces I/O

See Doc 248857.1

Multiple Organization Architecture

Convert from single-organization architecture to enable

Multi Org Access Control

See Doc 210193.1

5. Plan for Related Systems ChangesArchitecture Conversions
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=248857.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=210193.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=210193.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=248857.1


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Should you combine related systems changes withyour 12.1 project and downtime?

Single Project & Downtime

Less total downtime & testing More complex troubleshooting

More business risk

Multiple Projects & Downtimes

Likely more total downtime & testing Simplified troubleshooting

Less business risk

5. Plan for Related Systems Changes


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Different enterprises will make different scope andphasing decisions based on: How frequently they can take a downtime

How long any single downtime can be

How much testing their business requires In practice, most enterprises complete related system

changes ahead of the 12.1 project and downtime

5. Plan for Related Systems Changes


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Preparing for Your Upgrade ExecutionBest Practices

1. Develop a robust testing strategy

2. Take steps to minimize downtime

3. Prepare business users for change


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1. Develop a Robust TestingStrategy


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Test end to end with complete production data set Find latent data conditions that will fail 12.1s tighter validation

Test all business scenarios with upgraded & new data Enter an invoice in 11i, issue a credit memo against it in 12.1

Compare key reports before and after upgrade AP Trial Balance

AR Reconciliation reports

1. Develop a Robust Testing StrategyDo Full Functional Testing at Full Data Volumes


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During UAT, test month-end close at full data volumes Resolve any exceptions

After go-live, simulate month-end close a few daysbefore actual close Keep project team within reach through your first close

See: R12: Period-End Procedures for OracleFinancials E-Business Suite (Doc 961285.1)

1. Develop a Robust Testing StrategyTest Your Period-End Close


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Batch load tests Run production concurrent requests on your test system

User Participation Tests Let users go unscripted at full production processing capacity

Automated load testing

1. Develop a Robust Testing StrategyDo Load and Volume Testing

S


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1. Develop a Robust Testing StrategyConsider Oracles Automated Testing Solution

Oracle Application Testing Suite (OATS)

1. Oracle Load Testingscalability, performance & loadtesting

2. Oracle Functional Testingfunctional and regression testing

3. Oracle Test Manager testprocess management, testexecution & defect tracking

12.1.1 Test Starter KitInstruction guideSample QA test scripts

See Oracle Application TestingSuite Downloads > ApplicationTesting Suite
http://www.oracle.com/technology/software/products/app-testing/index.htmlhttp://www.oracle.com/technology/software/products/app-testing/index.htmlhttp://www.oracle.com/technology/software/products/app-testing/index.htmlhttp://www.oracle.com/technology/software/products/app-testing/index.html


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2. Take Steps to MinimizeDowntime

2 T k S Mi i i D i


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Do several complete practice upgrades Establish that the upgrade will fit into your downtime window

Optimize your timing Tune performance of the core upgrade driver

See Oracle E-Business Suite Upgrade Guide, Release 11ito 12.1.1

Minimize duration of tasks performed before & after coreupgrade driver runs

Interim backups

Final acceptance testing

2. Take Steps to Minimize Downtime

2 T k St t Mi i i D ti


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Lots of techniques for minimizing downtime Run The Upgrade Manual Script (TUMS) to identify tasks

you can omit

Use SLA Upgrade by Request to limit historical accounting

data upgraded during downtime

Apply Cumulative Upgrade Patch for fixes to upgrade code

Use a shared APPL_TOP and Distributed AD

Use a staged APPL_TOP

Complete functional pre-upgrade tasks in Upgrade Guide

Parallelize pre- and post-upgrade technical activities

Isolate post-upgrade concurrent programs in a special queue See: Oracle E-Business Suite Upgrade Guide, Release 11i to

12.1.1 ;Docs 384248.1, 236469.1, 399362.1, 734025.1

2. Take Steps to Minimize Downtime
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=384248.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=236469.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=399362.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=734025.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=734025.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=399362.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=236469.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=384248.1


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3. Prepare Business Users forChanges

3 P B i U f Ch


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Oracle Tutor Capture and maintain business process documentation

Oracle UPK Capture and maintain interactive UI simulations Adapt pre-built E-Business Suite content

Deploy as online help

3. Prepare Business Users for ChangesConsider Oracles End User Productivity Solutions

D i G t E d U P d ti it


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SEE IT TRY IT KNOW IT DO ITUserModes

Financials Payables Receivables General Ledger Assets Internet Expenses

Advanced Global IntercompanySystem

E-Business Tax Subledger Accounting Bank Account Setup/Maintenance

HRMS Human Resources Payroll Self-Service HR Performance Mgmt Time and Labor iRecruitment Learning Mgmt

Procurement Purchasing iSupplier Portal iProcurement

Distribution Inventory Order Mgmt Shipping Execution

Projects Project Costing Project Mgmt Project Resource

MgmtApplications Technology Applications Mgmt Forms Personalization

Manufacturing Shop Floor Management Work In Process

Discrete MES

OPM Product Development

OPM Process Execution OPM MES

2,300+ Pre-delivered Topics for Release 12.1

Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help

Drive Greater End User ProductivityUPK Pre-Built End-User Documentation

Completing Your Upgrade Project


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Completing Your Upgrade ProjectBest Practices

1. Leverage Oracles information resources

2. Leverage Oracles support services

3. Upgrade within the support window


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1. Leverage Oracles Information ResourcesA W lth f I f ti i A il bl


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My Oracle Support:E-Business Suite Release 12.1 Info Center

Knowledge > Tools and Training > E-Business Suite > Release 12.1 Info Center(Doc ID: 806593.1)

A Wealth of Information is Available

1. Leverage Oracles Information ResourcesA l t Y E l ti d Pl i
http://metalink.oracle.com/metalink/plsql/showdoc?db=NOT&id=806593.1http://metalink.oracle.com/metalink/plsql/showdoc?db=NOT&id=806593.1


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My Oracle Support:Release Value Propositions (RVPs)


Accelerate Your Evaluation and Planning

1. Leverage Oracles Information ResourcesA l t Y E l ti d Pl i
https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=804373.1https://metalink.oracle.com/CSP/main/showdoc?db=NOT&id=804373.1


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My Oracle Support:Release Content Documents (RCDs)



1. Leverage Oracles Information ResourcesAccelerate Your Evaluation and Planning


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My Oracle Support:Transfer of Information (TOI) Online Training




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2. Leverage Oracles SupportServices

2 Leverage Oracles Support Services


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2. Leverage Oracle s Support ServicesConsider Installing Configuration Manager

Collects Config. info:

Installed patches

Deployedcomponents & apps

Config files

Provides info:

System healthchecks

Patch advice

Info about yourOracle products

Faster Problem Resolution



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2. Leverage Oracle s Support ServicesConsider Using Maintenance Wizard

My Oracle Support > Doc ID 215527.1

Maintenance Wizard: Steps you thru 11i

to 12.1 upgrade

Filters out steps

that dont apply Indicates critical

patches

Keeps log & status



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2. Leverage Oracle s Support ServicesJoin My Oracle Support Communities

Forum Install/Upgrade


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Forum Install/Upgrade


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3. Upgrade Within the SupportWindow


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Planning Your Upgrade Recap


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Planning Your Upgrade Recap

Business value of the upgrade Starting your upgrade project

Planning your upgrade approach

Preparing for your upgrade execution

Completing your upgrade project

Questions and Answers


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Applications Technology Group Webcasts


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Upcoming Webcasts around ATG :

Nov-30 : EBS DB Performance Tuning EMEA Session

Dec-01 : EBS DB Performance Tuning US Session

Dec-07 : EBS JVM Performance Tuning EMEA Session

Dec-08 : EBS JVM Performance Tuning US Session

For complete details on all upcoming Oracle Advisor Webcast Events, please see

Note 740966.1, Oracle Advisor Webcast Schedule.For ATG Specific Webcasts please check Note 1186338.1.

Do you have any requests for future ATG Advisor Webcast Events ?Please email your suggestions to me :

[email protected], subject: Topics of Interest.

ATG Communities in MOS available
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=740966.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1186338.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1186338.1https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=740966.1


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Following Communities are available in My Oracle Support


...

BI Publisher - Business Intelligence Products (not only EBS)

Core Workflow - Any Workflow isse not only E-Business Suite

Diagnostic Tools - Anything around EBS Diagnostics

E-Business Customizations - Your Customizations

Installation - Fresh Install of the E-Business Suite

Patch Review EBS - Review of Patches around the E-Business Suite

Performanc - EBS Performance

Upgrade - EBS Upgrade

User Produktivity Kit - User Productivity Kit (UPK) available for the EBS

Utilities - Utilities / generic EBS DBA issues

...This is the current list for the E-Business Suite Applications Technology Group


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THANK YOU


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