The threads of our Mission and our dedication to those we serve.

Providence Health & Services Alaska2010 Community Benefit Report

www.providence.org/alaska

Compassion | Commitment | Community

Leadership Message

Providence’s Mission in Alaska reaches back into the history of our state to a time

when access to health care was challenging, if not impossible, for many Alaskans. In

1902, responding to a call for help from Nome, four Sisters of Providence traveled by

horseback, train and boat to bring health care to the residents of this booming Gold

Rush town. The Sisters’ mission was to care for anyone in need, regardless of their

ability to pay.

Today, more than 100 years later, the Mission of the Sisters continues through

Providence’s commitment to Alaskans. Providence now directly serves five

communities and provides health care available nowhere else in the state. We

reinvest in facilities, services and technologies – sometimes at a loss – to ensure that

Alaskans receive the best care possible right here at home. In fact, after we pay our

bills, every dollar is reinvested in the communities we serve. And we continue to care

for all Alaskans, no matter their financial circumstances.

As a not-for-profit, our commitment to Alaska is most evident through our

community benefit programs, which include free and discounted medical care for

those unable to afford it. In 2010, Providence was able to provide more than $50.4

million toward community benefit programs to support our Mission of serving the

poor and vulnerable.

This commitment and this Mission mean Alaskans can be confident that Providence’s

dedication to providing high-quality, compassionate care spans not just decades, but

centuries. We are blessed to be such a part of Alaska’s history and Alaska’s future.

Thank you for the opportunity to serve.

Al ParrishChief executive officer

Monica AndersonChief mission integration officer

Dear Friends of Providence,

Our Calling and Our Promise

2010 Providence Health & Services Alaska Community Benefit Report Compassion | Commitment | Community

Our Mission to reveal God’s love for all is both our calling and our promise to deliver quality, affordable care to everyone in

our communities, especially to those who are the most vulnerable.

Everything we do is guided by our Mission and our Core Values: from the free and discounted care we offer to our patients,

to the community benefit we provide to reach unmet needs, and to our stewardship efforts to make health care more

affordable and provide the best outcomes for patients.

Serving our communitiesThe Providence Mission reaches out beyond the walls of care settings to touch lives in the places where relief, comfort and care are needed. Our community benefit spending is about treating not just the patient, but the total health of the community. Through programs and donations, Providence’s community benefit helps connect families with preventive care to keep them healthy, puts food on dinner tables, provides shelter to those who have no place to turn and provides compassionate support in difficult times.We collaborate with other Catholic ministries, government agencies, churches, schools, charitable foundations, universities, research facilities and other partners to providing a lasting community benefit. In 2010, Providence Alaska provided $50.4 million in community benefit. Through these programs and donations, we strengthen the underlying health of our communities and open doors for those who are poor and vulnerable.

Reaching out to the most vulnerableAs a not-for-profit Catholic health care ministry, we embrace our responsibility to provide for the needs of communities we serve – especially for those who are poor and vulnerable. Providing care to people who could otherwise not afford it is one of the fundamental ways we live the Providence Mission. In 2010, Providence Alaska offered $25.8 million in charity care so the uninsured and underinsured could access health care.

Providence Health & Services Alaska continues a tradition of caring that the Sisters of Providence began more than 100 years ago.

Community Benefit

2010 Providence Health & Services Alaska Community Benefit Report Compassion | Commitment | Community

n Community health improvement; and financial and in-kind contributions: Services to our communities, such as wellness and prevention education, health screenings, immunizations and support groups

n Subsidized health services: Clinical services provided despite a financial loss because it meets an identified community need that is not met elsewhere in the community

n Health professions education: Subsidies for medical residency programs, nursing and other education programs

n Unpaid cost of Medicaid: Difference between reimbursement from Medicaid and the actual cost of providing care

n Traditional charity care: Financial assistance for the uninsured and others who are unable to pay for the cost of their care

$6.5 million$25.8 million

$10.6 million

$4.6 million

$2.9 million

0 10 20 30 40 50 60

2007

2008

2009

2010 $50.4 million

$48 million

$41.4 million

$32.5 million

Community Benefits Summary 2007-2010

At a Glance

MissionAs people of Providence,

we reveal God’s love for all,

especially the poor and vulnerable,

through our compassionate service.

Core Values Respect

Compassion

Justice

Excellence

Stewardship

2010 Key DataCurrent FTEs (full-time employees) 3539

Physicians on medical staff 879

Acute outpatient visits 396,370

Inpatient admissions 17,257

Emergency Department visits 72,970

Babies delivered 2,794

Long-term care days 69,764

Primary care visits 51,678

Home Health Care visits 16,224

Salaries and wages to Alaskans $252 million

Where We Serve

The care and services Providence Health & Services delivers spans from birth to hospice, to care for the whole person. Our comprehensive scope of services includes acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, education and supportive housing. Our ministries are in Alaska, California, Montana, Oregon and Washington with our system office located in Renton, Wash.

3200 Providence DriveAnchorage, AK 99508907-562-2211

Key Health care campus Freestanding long-term care facility Housing and assisted living Physician services Behavioral health services Child day care centers Home health and hospice services Medical laboratory services Freestanding outpatient services

Anchorage Providence Alaska Medical Center Providence Extended Care Center Providence Family Medicine Center Providence Laboratory Services Providence Horizon House Providence Home Health Care Center for Child Development Providence Behavioral Medicine Group, Anchorage Providence Adolescent Residential Treatment Facility

Eagle River Eagle River Outpatient Services Providence Laboratory Services

Kodiak Providence Kodiak Island Medical Center Providence Kodiak Island Counseling Center

Seward Providence Seward Medical & Care Center Providence Seward Mountain Haven

Valdez Providence Valdez Medical Center Providence Valdez Counseling Center

Wasilla Providence Matanuska Health Care Associates Providence Behavioral Medicine Group, Mat-Su Providence Laboratory Services

• Anchorage

• Seward

• Valdez

• Kodiak

Wasilla • • Eagle River