(2010 ‘refreshed’ edition) · identify how to maintain records so that they are up to date,...
TRANSCRIPT
(2010 ‘refreshed’ edition)
Rev: CIS-Oct-12
Care Academy develops (easy to use) online vocational training, assessment, qualification and
compliance solutions for the health and social care sectors.
Care Academy is one of the largest e-learning portals for the health and social care sectors in the UK.
We currently provide learning and assessment materials to more than 60,000 registered users who
have completed in excess of 1,500,000 learning activities and assessments.
Clients include: Salford City Council, Nursing Solutions, Salvation Army, Midland Heart, Care UK,
Allied Healthcare, The Priory Group, Circle Anglia, Manpower and Hertfordshire County Council to
name a few.
New clients can rest assured that when choosing Care Academy as their preferred e-learning
platform, they are selecting a robust solution designed specifically to help them meet their training and
compliance requirements.
We offer a complete technology enabled solution for clients including;
Comprehensive range of e-learning material
On-demand management reports designed to support inspections.
Fully SCORM conformant Learning Management System
Unique e-portfolio system designed specifically to deliver qualifications on the QCF.
Integrated Policy-Management solution providing total policy compliance.
Rev: CIS-Oct-12
Following consultation with the sector, Skills for Care has refreshed the Common Induction Standards
(CIS) to ensure they are fit for purpose and reflect current policy and practice. The standards are for
people entering social care, and those changing roles or employers within social care.
The refreshed Common Induction Standards replace the Common Induction Standards 2005.
The effective implementation of the Common Induction Standards is a significant step towards the
delivery of high quality care and support. The Care Quality Commission's Essential Standards of
Quality and Safety highlight the importance and value of strong and comprehensive induction and
they will need to be assured that all new staff have undergone a thorough induction process.
They are designed to be met within a 12 week period to enable care workers to demonstrate
providing high quality care and support. It provides recognition for their work, and prepares them for
entry onto future training and qualifications.
Source: http://www.skillsforcare.org.uk/cis/
Each course in the Care Academy CIS maps to the relevant CIS Standard:
Standard 1: Role of the Health and Social Care Worker
Standard 2: Personal Development
Standard 3: Communicate Effectively
Standard 4: Equality and Inclusion
Standard 5: Principles for Implementing Duty of Care
Standard 6: Principles of Safeguarding in Health and Social Care
Standard 7: Person-Centred Support
Standard 8: Health and Safety in an Adult Social Care Setting*
* Due to the amount of content, standard 8 is split into 5 individual courses to make it easier for individuals to
work through and complete.
Rev: CIS-Oct-12
Care Academy CIS is made up of 15 separate courses . Each course module has a mandatory
assessment . Assessments must be passed in order to complete the course.
Standard 8
Standard 4
Understanding Equality,
Diversity & Discrimination
+ Assessment
Discrimination, Equality &
Inclusion in the workplace
+ Assessment
Equality and Inclusion
Standard 2
Personal Development
Planning
+ Assessment
Personal Development
Personal Development &
Performance in your role
+ Assessment
Standard 3
Effective Communication
in the Work Setting
+ Assessment
Confidentiality and
Caldicott Principles
+ Assessment
Communicate
Effectively
Standard 5
Implementing
Duty of Care
+ Assessment
Recognising and
Handling Complaints
+ Assessment
Principles for
Implementing Duty of
Care
Standard 7
Person Centred Values
+ Assessment
Supporting Active
Participation
+ Assessment
Recognising
Signs of Dementia
+ Assessment
Person Centred
Support
Standard 6
Principles of
Safeguarding in Health
and Social Care
Recognising Abuse and
Protecting those at Risk
+ Assessment
Roles and Boundaries
+ Assessment
Responding to Abuse
+ Assessment
Health and Safety in an
Adult Social Care
Setting (Part 1)
Roles, Responsibilities
and Risk Assessment
+ Assessment
Moving and Positioning
+ Assessment
Accidents and Sudden
Illness
+ Assessment
Health and Safety in an
Adult Social Care
Setting (Part 4)
Managing Stress
+ Assessment
Standard 1
Your Role as a Carer
(part 1)
+ Assessment
Role of the Health and
Social Care Worker
Your Role as a Carer
(part 2)
+ Assessment
Working in Agreed Ways
+ Assessment
Woking with Your
Employer and Others
Working in Teams and
Partnerships
+ Assessment
Principles of Good
Record Keeping
+ Assessment
Handling Information in
Agreed Ways
Completing Records for
Individuals
+ Assessment
Health and Safety in an
Adult Social Care
Setting (Part 5)
Food Safety
+ Assessment
Nutrition, Hydration
and Well-being
+ Assessment
Lone Working
Managing the Risks of
Lone Working
+ Assessment
Practical Advice for
Lone Workers
+ Assessment
Health and Safety in an
Adult Social Care
Setting (Part 3)
Infection Prevention
+ Assessment
Fire Safety
+ Assessment
Security
+ Assessment
Health and Safety in an
Adult Social Care
Setting (Part 2)
Medication and
Healthcare Tasks
+ Assessment
Handling Hazardous
Substances
+ Assessment
Rev: CIS-Oct-12
Your Role as a Carer Part 1 Maps to CIS standard area and outcome 1-1-1-1
Average learning time 25 minutes
Learning objectives Describe your role and responsibilities as a carer and the policies and procedures that guide you.
Identify key aspects of relationships with individuals.
State the differences between relationships with individuals and with other people.
Your Role as a Carer Part 2 Maps to CIS standard area and outcome 1-1-1-1.
Average learning time 20 minutes
Learning objectives Be aware of ways in which your relationship with an individual must be different from other relationships.
State the boundaries of your role and responsibilities.
Identify key aspects of relationships with individuals.
Rev: CIS-Oct-12
Working in Agreed Ways Maps to CIS standard area and outcome 1-2
Average learning time 30 minutes
Learning objectives State the aims and objectives of the work setting.
Explain the values of the service they work in.
Explain the importance of working in ways agreed with their employer.
State how to access relevant information relating to their job role.
What an equal opportunities policy is and what your responsibilities to it are
Working in Teams and Partnerships Maps to CIS standard area and outcome 1-3
Average learning time 25 minutes
Learning objectives Explain the importance of working in partnership with carers, families, advocates and others who are significant to an individual.
Identify the value of working in teams and partnerships.
Explain methods of improving partnership working.
Rev: CIS-Oct-12
Principles of Good Record Keeping Maps to CIS standard area and outcome 1-4
Average learning time 20 minutes
Learning objectives State the importance of keeping good records and your role in this.
Explain the importance of secure recording and storage systems for information.
Identify how to maintain records so that they are up to date, complete, accurate and legible.
Completing Records for Individuals Maps to CIS standard area and outcome 1-4
Average learning time 30 minutes
Learning objectives Be aware of agreed procedures for recording, storing and sharing information.
Be aware of how and to whom to report if you become aware that agreed procedures have not been followed.
Rev: CIS-Oct-12
Personal Development and Performance in Your Role Maps to CIS standard area and outcome 2-1
Average learning time 25 minutes
Learning objectives Understand the main duties and responsibilities of your own work role
Be aware of standards and codes of practice that relate to your work role.
Be aware of how your previous experiences, attitudes and beliefs may affect the way you work.
Understand the functional level of literacy, numeracy and communication skills necessary to carry out your role.
Be aware of ways to assess your current level of literacy, numeracy and communication skills.
Understand the main duties and responsibilities of your own work role
Be aware of standards and codes of practice that relate to your work role.
Be aware of how your previous experiences, attitudes and beliefs may affect the way you work.
Understand the functional level of literacy, numeracy and communication skills necessary to carry out your role.
Be aware of ways to assess your current level of literacy, numeracy and communication skills.
Personal Development Planning Maps to CIS standard area and outcome 2-2
Average learning time 25 minutes
Learning objectives Be aware of sources of support for your personal development.
Be aware of how others may assist to review and prioritise learning needs and development opportunities.
Know why feedback from others is important in helping to develop and improve the way you work.
Recognise ways to measure how effective a learning activity has been.
Recognise how you have used a situation at work to improve the way you work.
Understand the system for recording personal development in your work setting.
Know how to record progress in relation to your personal development.
Know how to record and update your own continual professional development.
Understand the importance of reflective practice in continuously improving the quality of service provided.
Know how to evaluate your own knowledge, performance and understanding against relevant standards.
Rev: CIS-Oct-12
Effective Communication in the Work Setting Maps to CIS standard area and outcome 3-1
Average learning time 25 minutes
Learning objectives Understand what motivates an individual to communicate.
Understand how communication affects relationships in the work setting.
Know why it is important to observe an individual's reactions when communicating with them.
Know how to establish an individual's communication and language needs, wishes and preferences.
State the different methods of communication, giving examples of each.
Identify the main barriers to communication and methods to overcome these.
Confidentiality and Caldicott Principles Maps to CIS standard area and outcome 3-2
Average learning time 35 minutes
Learning objectives Understand what confidentiality means in your work role.
Be aware of ways to maintain confidentiality in day to day communication.
Be aware of situations where information normally considered to be confidential might need to be passed on.
Explain how, when and from whom to seek advice about confidentiality.
Rev: CIS-Oct-12
Understanding Equality, Diversity and Discrimination Maps to CIS standard area and outcome 4-1
Average learning time 30 minutes
Learning objectives Understand the difference between equality and diversity.
Understand what is meant by discrimination and inclusion.
Explain the harm of labelling and stereotyping.
Understand prejudice.
List the types of discrimination.
Understand how equality and inclusion reduce discrimination.
Discrimination, Equality and Inclusion in the Workplace Maps to CIS standard area and outcome 4-2
Average learning time 25 minutes
Learning objectives Recognise the laws and regulations that apply to equality and discrimination.
Understand how organisations behave regarding equality and diversity.
Understand how practices that support equality and inclusion reduce the likelihood of discrimination.
Understand the key principles that come from UK legislation.
Rev: CIS-Oct-12
Implementing Duty of Care Maps to CIS standard area and outcome 5-1
Average learning time 30 minutes
Learning objectives Explain what it means to have a duty of care in your own work role.
Explain how duty of care contributes to the safeguarding or protection of individuals.
Be aware of potential dilemmas that may arise between the duty of care and an individual's rights.
Be aware of what you can and cannot do within your role in managing conflicts and dilemmas.
Know how to recognise adverse events, incidents, errors and near misses that are likely to affect the wellbeing of individuals.
Be aware of what you can and cannot do within your work role in relation to adverse events, incidents, errors and near misses.
Know the procedures and to whom you should report any adverse events, incidents, errors and near misses.
Know who to ask for advice about anything you feel uncomfortable about in relation to dilemmas in your work.
Recognising and Handling Complaints Maps to CIS standard area and outcome 5-2
Average learning time 30 minutes
Learning objectives Be aware of any existing comments and complaints procedures in accordance with agreed ways of working and how you should respond.
Know what you can and cannot do within your role in handling comments and complaints.
Know who to ask for advice in handling comments and complaints.
Recognise the importance of learning from comments and complaints to improve the quality of service.
Rev: CIS-Oct-12
Recognising Abuse and Protecting Those at Risk Maps to CIS standard area and outcome 6-1
Average learning time 25 minutes
Learning objectives Understand the Importance of the No Secrets document in relation to Safeguarding Vulnerable Adults.
Define the terms Abuse and Vulnerable Adults.
List the different forms of abuse with their signs and symptoms.
List the types of people who could abuse a Vulnerable Adult.
Roles and Boundaries Maps to CIS standard area and outcome 6-2
Average learning time 30 minutes
Learning objectives Understand the role, responsibilities and boundaries of the worker.
Understand the role and responsibilities and boundaries of others with regard to safeguarding individuals from danger, harm and abuse.
Responding to Abuse Maps to CIS standard area and outcome 6-3
Average learning time 25 minutes
Learning objectives Understand the types of policies and procedures used and how they affect safeguarding.
Understand your role in responding to Abuse.
Recognise the safeguarding Legislation and Guidance.
Recognise the how to respond to abuse.
Rev: CIS-Oct-12
Person Centred Values Maps to CIS standard area and outcome 7-1
Average learning time 30 minutes
Learning objectives Understand how to put person-centred values into practice.
Understand why it is important to work in a way that promotes these values when providing support to individuals.
Understand how to promote dignity in your day to day work.
Recognise the features of working in a person centred way.
Understand why it is important to find out the history, preferences, wishes and needs of the individual(s) you are supporting.
Understand how the changing needs of an individual are reflected in their care plan and how this contributes to working in a person-centred way.
Understand the importance of supporting individuals to plan for their future well-being and fulfilment, including end of life care where appropriate.
Be aware of how individual identity and self-esteem are linked with spiritual and emotional wellbeing.
Be aware of attitudes and approaches that are likely to promote spiritual and emotional well-being.
Know how to support an individual in a way that promotes a sense of identity and self-esteem.
Know how to contribute to an environment that promotes spiritual and emotional well-being.
Supporting Active Participation Maps to CIS standard area and outcome 7-2
Average learning time 25 minutes
Learning objectives Understand the importance of valuing people for who they are and being non-judgemental contributes to active participation.
Know why your personal views should not be allowed to influence an individual's choices.
Be aware of ways of enabling an individual to make informed choices.
Know ways of enabling individuals to make informed choices about their lives.
Know the importance of enabling individuals to develop skills in self-care and to maintain their own social and community networks.
Understand how you can use agreed risk assessment processes to support the right to make choices.
Be aware that there may be occasions you may need to support an individual to question or challenge decisions concerning them that are made by others.
Rev: CIS-Oct-12
Recognising Signs of Dementia Maps to CIS standard area and outcome 7-3
Average learning time 30 minutes
Learning objectives Understand what dementia is.
Be aware of possible signs of dementia in the individuals with whom you work.
Be aware why depression, delirium and age related memory impairment may be mistaken for dementia.
Understand why early diagnosis is important in relation to dementia.
Know who to tell, and how, if you suspect symptoms associated with dementia.
Rev: CIS-Oct-12
Health and Safety Roles, Responsibilities and Risk Assessment Maps to CIS standard area and outcome 8-1 and 8-2
Average learning time 25 minutes
Learning objectives Understand the importance of Health and Safety in your organisation and name the main Laws that apply.
Describe Risk Assessment.
Recognise the difference between a Hazard and a Risk.
Explain employer and employee responsibilities.
Comprehend the main control techniques.
Moving and Positioning Maps to CIS standard area and outcome 8-3
Average learning time 30 minutes
Learning objectives State the main legislation relating to moving and positioning.
Describe your responsibilities and what you are not allowed to carry out relating to moving and positioning.
Understand the basic principles of the anatomy and physiology.
List the types and causes of common moving and positioning injuries.
Describe the process involved in carrying out a risk assessment.
Describe how to move and position objects safely.
Describe how to maintain a person's dignity.
Accidents and Sudden Illness Maps to CIS standard area and outcome 8-4
Average learning time 30 minutes
Learning objectives Understand the importance of First Aid and explain the aims and priorities of First Aid.
Explain how to assess a situation in an emergency.
Be aware of different types of accidents and sudden illness that may occur in the course of your work.
Explain how to deal with an individual in an emergency situation, such as, choking or poisoning.
Rev: CIS-Oct-12
Working with Medication and Healthcare Tasks Maps to CIS standard area and outcome 8-5
Average learning time 35 minutes
Learning objectives Be aware of what tasks you are not allowed to carry out.
State the six rights of administration.
Recognise the types of most commonly used medicines.
Understand methods of administration.
Handling Hazardous Substances Maps to CIS standard area and outcome 8-6
Average learning time 25 minutes
Learning objectives Understand what COSHH is.
List the different classifications and types of hazardous substances.
Explain what effects hazardous substances can have on the body.
Be aware of safe practices for storing, using and disposing of hazardous substances.
Understand the importance of carrying out COSHH risk assessment and the legislations related to this.
Explain how to carry out a COSHH risk assessment.
List the different types of PPE and their purpose.
Rev: CIS-Oct-12
Infection Control (Preventing the Spread of Infection) Maps to CIS standard area and outcome 8-7
Average learning time 30 minutes
Learning objectives Understand how infection spreads, including causes and growth of infection.
Identify your role in infection control in the workplace.
List a range of measures you need to implement to prevent the spread of infection.
Know the main routes by which an infection can get into the body.
Understand the principles of effective hand hygiene.
Understand ways in which your own health or hygiene might pose a risk to the individuals you support, or to other people at work.
Be aware of common types of personal protective clothing, equipment and procedures and how and when to use them.
Be aware of principles of safe handling of infected or soiled linen and clinical waste.
Promoting Fire Safety (Residential Care Settings) Maps to CIS standard area and outcome 8-8
Average learning time 40 minutes
Learning objectives Understand the principles of fire.
Describe the main causes of fire.
Explain how to identify fire hazards and the people at risk.
Understand the importance of carrying out fire risk assessment.
Understand practices that prevent fires from starting and spreading.
Understand the basic use of fire equipment.
Understand the fire procedures in your organisation.
Security Maps to CIS standard area and outcome 8-9
Average learning time 15 minutes
Learning objectives Understand the importance of good security in the workplace.
Understand the importance of safety when working alone.
Understand the importance of checking identities of callers to the home.
Rev: CIS-Oct-12
Managing Stress in the Workplace Maps to CIS standard area and outcome 8-10
Average learning time 30 minutes
Learning objectives Understand what stress is, what can cause it and the effects it can have.
Recognise common signs and indicators of stress in yourself and others.
Describe what measures should be taken to reduce stress.
Explain the procedure that should be followed if a person is being bullied/harassed.
Understand how to manage/deal with stress.
Food Safety Maps to CIS standard area and outcome 8-11-1
Average learning time 30 minutes
Learning objectives Understand your role in the prevention of infection and illness when handling food.
List the principle types of food poisoning including the causes.
Demonstration methods of preventing illness when dealing with food.
State the aims and methods of comprehensive cleaning and waste disposal.
Nutrition, Hydration and Well-Being Maps to CIS standard area and outcome 8-11-2
Average learning time 30 minutes
Learning objectives Explain how bodyweight is categorised.
Understand how to recognise malnutrition.
List the basic nutrients.
Understand how illnesses affect appetite.
Understand the food balance.
Understand the importance of hydration and adequate fluid intake.
Rev: CIS-Oct-12
Managing the Risks of Lone Working Maps to CIS standard area and outcome 8-10
Average learning time 25 minutes
Learning objectives Know the Definition of a Lone Worker.
Understand he responsibilities of the employer and employee.
Know how to risk assess lone working situations.
Understand the value of reporting an incident.
Practical Advice for Lone Workers Maps to CIS standard area and outcome 8-10
Average learning time 25 minutes
Learning objectives Explain how to plan for risk prevention and being traceable.
Know the use of technical devices available.
Understand the right resolution approach for the situation.
Know the risks associated with their specific lone working role.
Understand what an escalation process may involve.
Rev: CIS-Oct-12
For existing care workers where refresher training is required (as opposed to the full induction), the
following courses (taken from the CIS induction) are also included to allow you to meet your training
and compliance requirements.
Principles of Safeguarding in Health and Social Care.
Health, Safety and Risk Assessment.
Moving and Positioning.
Responding to Accidents and Sudden Illness.
Working with Medication and Healthcare Tasks.
Infection Control.
Promoting Fire Safety.
Food Safety, Nutrition and Hydration.
Lone Working.
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