20101112 profile crimson rev.1[1]

8/3/2019 20101112 Profile Crimson Rev.1[1]

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Profile

www.crimsonconsulting.in


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Consulting Firm focused on Training and

Performance Improvement Team members individually with more than 2 decades of

experience in Manufacturing, IT, ERP, ITES, Retail, Banking

and Training and Education sector

Partner of Global Talent Track (GTT) for Vocational Training in

IT, ITES and BFSI space

Clients include international companies,

educational institutions with established processes

to small sized / start-up businesses

Why clients value us:

Practical approach and involvement of senior associates,

focused on delivering results

A participative process to problem solving

Well networked and easy to work with set of people

Overview.


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A team of professionals that have traveled the Indian Industry

over the past two decades. Alongside they learnt, developed

and also contributed to the industry.

A Team that has witnessed 70s with its own challenges and

contributions, 80s changing gears, 90s adrenaline years thatcreated enough momentum to take it through the decade just

gone.

A team that realizes that while economic and industrial growth

are the key development parameters that keep a nation going,

managing it is the greatest challenge. Each industry has its

own set of rules. The basic management however remains ofMan, Material, and Money.

A team that believes that ultimately organizations are made up

of People and Processes and the way they co-habit creates the

difference

Training is too important to be left solely to the trainers

. one of the Key Philosophies that led to Crimson Consulting

Our Start


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Manpower is a key resource. Different Industry calls it by

different names. Some organizations refer to them as

Operators others Executives. The new economyorganizations gives different names such as Consultants,

Support Executives, Technical resource or Functional

resource. Or in a broader way, they are named as Resources.

75 to 80 Mn jobs are estimated to be created in India in the next 5 yrs

There exists a large disparity between the nature of current jobs in India

and level of training imparted

About 90% of the workforce do not receive any vocational guidance

More than 75% of new jobs opportunities are skill-based

Major activity needs to focused on Tier II and Tier III cities

however

Our Understanding.


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There exists a major gap when it comes to employment of such

resources

Some of the common skill gaps identified:

Communication and Interpersonal skills, especially those involved in the

interpersonal service and purchase functions

Specific Technical skills

Lack of problem solving and analytical abilities

Quality Consciousness

Marked deficiency to work in a team environment

With its understanding of People needs and Process deficiencies, Crimson offers tested solutionsfor developing skill sets amongst people/students to meet market demands and requirements

Our Understanding.


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There has been significant changes

in the operational landscape. On

the front-end

Markets have become difficult to

predict. Accuracy of market

forecast is increasingly becoming a

challenge

Variety of information platforms

has complicated demand

generation exercise

Planning has become a shot-in-

the-dark exercise

Operations Improvement

On the manufacturing front, this

has led to

o Rise in un-solds, higher inventories

in plant further complicating

tracking

o On-time, In-Full and Available-

to-Promise ratios have reduced

o Rise in Overhead expenses thereby

impacting contribution margins

o De-motivated employees furtherweakening the cycle

o Last minute decision making thus

impacting quality

Crimson works with companies thathave face similar issues. It has an

established process to turn them

around and get them back in the

path of growth

o We re-organize the workflows and

decision making process

o

Established performance measuresand transparent/visible formats

o Set-up user friendly tracking

mechanisms

Crimsons operational improvement engagements are focusedtowards strengthening the Planning and Supply Chain Process


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Performance Improvement is to see an improvement in following potential areas :

Manufacturing:

o Input Requirements (reduced working capital, material, re-order time, setup requirements)

o Throughput requirements (time, waste and resource utilization)

o Output Requirements (cost/price, quality)

Order Fulfillment

New Product Development

Account Opening

Complaint Handling

Purchasing

The primary goals of Performance Improvement programs are to increase organizational effectiveness and to

improve the ability of the organization to deliver goods and/or services. In order to achieve this we :

Map the steps of the current state process

Determine measures for current process performance

Study activities in order to identify decision points, information flows and bottlenecks

Ideation

Re-align process

Workshop with team to roll-out.

Establish and document improvements over a period of time

Operations Improvement


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Development programs for Students

Personality Development

Goal Setting

Body Language

Mind Mapping techniques

Self awareness and Self disclosure - Johari window

Professional behaviour

Interpersonal interactions

Conversations Performance culture

ERP

o ERP overview

o Microsoft Dynamics (MSD)

o Installation/Development/Con-

figuration

o Financial Management

o Manufacturing

o Inventory Management

Skill Enhancement

Scope for each of business streams viz.

HR/Marketing/Finance/Operations

How to Attend Interview Group Discussion Techniques

Campus to Corporate

Verbal Communication

Non-Verbal Communication

Listening Skills

Telephone Etiquette

Email Etiquette

Meeting Etiquette

Team work

Characteristics of a well defined team

Team Building

The importance of trust and teamwork

Conflict Management

Self Managemento Deadlines/commitment

o Accountability

o Rules & Responsibilities


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Executive Search/Recruitment Assistance

Crimsons team members have been in the business of Executive Search for

close to two decades. Today Crimson is well networked in the Apparel & Textiles,

IT, Engineering and Automobile sector. Being located in Pune (India) presents us

with a unique location advantage of being surrounded by companies operating in

these sectors in close vicinity. Crimson assists it clients in meeting with their

people requirement needs at all levels be it Senior, Middle management or Junior

management level.

Crimson works with many of the colleges in and around Pune in getting their

students trained and hired for leading IT companies in India. It is involved in taking

up campus interviews and selection of suitable candidates on behalf of client

companies. It has a counselor team to identify the right candidates and also a

training delivery team to groom these individuals as they make the shift from

college to corporate culture.


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Training on Siemens PLM

This training as a part of its offering along

with GTT

The Indian Industry has witnessed a big change in the last two

decades. With rise in consumption within the country many of the

manufacturers now need to produce keeping the needs anddemands of customers here. In addition to this:

Product choice has increased

Product Life cycle has decreased drastically

Speed to market has become key to compete

To keep pace with the trends, manufacturers have to streamline

and strengthen their processes of Product Conceptualization,

Designing and Prototyping. This is where Siemens PLM (Product

Lifecycle Management) Software comes in. This tool enables

innovation and collaboration.

Crimson runs training programs for Siemens PLM for

students/users willing to develop their career prospects in this field.


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Soft Skills Training for Corporates

To make learning experiential, we use combination of Case Studies, Role Plays, Games, Activities,

Audio and Video Clips along with PowerPoint Presentations.

For Executives and Asst Managers

Personality Development

Time Management Skills

Professional & Business Etiquettes

E-mail Etiquettes

Interpersonal Skills

Superior Customer Service

Effective Managerial/Supervisory Skills

Training on Retail Management Effective Selling Skills

How to be a Team Player

For GM, DGM, AGM and Managers

Time & Stress Management

Conflict Handling Skills

Effective Decision Making Skills

Assertion Skills

Team Building Skills

Behaviour Management or Interpersonal Skills

Career Development of your Subordinates

Team Leadership/ Organisational Leadership

Mentoring - how to share your Wisdom?

Behavioural Interviewing Skills

Presentation Skills

E-mail Etiquettes/Business Writing for Managers

Transaction Analysis

Negotiating Skills

Effective Selling Skills

How to Build Organisational Culture

Employee Empowerment

Creative Thinking and Problem Solving

For BPOs

Culture Awareness

Accent Nuetralization

English Language Training

Customer Servicing

Call Management


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Retail Customer Service Training Products and Quality are critical. Location can make or break a

retail venture. However superior customer service is consistently

the one ingredient which differentiates mediocre retail companies

from the highly successful ones. The higher the customer service

levels in retail, the greater the customer loyalty, the greater the

repeat traffic, and the higher the sales. Crimson Consulting works with retailers in designing and

developing measurably effective World-Class retail customer

service.

Here's what we can do for you:

Increase sales through greater customer engagement

Decrease staff turnover with greater employee satisfaction

Create a more energized, motivated environment

Our training seminars and workshops have been carefully designed

to transfer critical customer contact skills to front line retail

employees and retail managers. Every customer service training

workshop is custom designed to fit your specific retail environment,

and to achieve the exact customer service outcomes you are

seeking.

But there's more to it than that!The effect of all training decays over time. Without reinforcement,

the energy and attention to the core skills diminishes. In retail,

there is the unique additional challenge of high employee turnover.

We actually develop and customise a Training program for you that

ensures that the impact of training and the leanings remain within

the organization.

The result is a measurable difference in customer service.


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Retail Audit and Process Improvement Success of Retail operations depend a lot on the processes. It is anoperation that requires timely information, availability of

merchandise, visual merchandising at the right place and time.

Inconsistent performanance lead to markdowns, stock outs or lost

sales opportunities

The objective of this Retail Audit is to suggest improvement that

are likely to yield early benefits for store performance The review shall cover the following areas:

Buying and Merchandising processes

Store Operations, layout, displays, etc

Organization Structure

I.T. Systems support and reports

Performance Measures

The methodology comprises of interviews with store,

merchandising, warehouse, supply companies personnel,

individually or in groups, review of existing reports, physical walk-

through and observation

The client benefits by getting a real-time output on opportunities

that are currently been missed and can help improve the topline as

well as bottomline.

Observations on Partnership Management

Level of relationship with vendors/suppliers

Categorisation of vendors/suppliers Standard rules for evaluation of vendors. Adherence to delivery and

quality guidelines, profitability, Vendor registration forms etc.

Documentation of corporate strategy for partnerships and policies e.g.:

returns

Volume of business/ supplier

Jt. Branding / Co-branding opportunities leveraging

Margins by category?

Forward or deal buying? Linked to promotions?

Observations on Merchandise Planning

Study Product hierarchy: Is it customer shopping driven?

Study Existing Planning process

Is there consistency in the planning process?

Are there proper planning systems in place

Is there consistency across stores

Is planning by product hierarchy

Basis for deciding stock levels (Weeks Cover?)

Are promotions planned and how?

Space planning?

System support for planning

Integration with other processes: buying, purchase order

management, etc.

Pricing Policy

Forecasting

Track Top 10/hot sellers, slow movers?


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For more details, please contact:

Prodipto Roy

Crimson Consulting LLP

2C, Shrirang House

Opposite Jangli Maharaj Temple

JM Road, Shivajinagar

Pune 411005

[email protected]

Ph : 0091 20 65008755 / 25530555

20101112 profile crimson rev.1[1]

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