2011 aden services remote site management gb
TRANSCRIPT
Remote Site Management Capabilities overview
ADEN Services was founded in 1997
Core services:
-
Remote Site Management-
Maintenance- Security -
Foodservice-
Cleaning
Main focus of operations in China, South East Asia, Middle East, Central Asia and Africa
Sales Offices in China, Dubai, Vietnam, Philippines, Kazakhstan and DR Congo
12,000
people worldwide
We serve over 480
clients on 680
sites
With 16 nationalities, we foster respect, responsibility and understanding for maximum
client results
Understanding remote sites needs is our know-how
Our Remote Site Division:
10 years experience
in Remote Site projects
A full range of customized solutions
for mining, oil & gas, construction projects, military camps and emergency crisis
An
HR department
with good understanding of operations for optimal recruitment
Local and international professional consultants for your projects needs
A team of 900
adaptable and pro-active employees
A strong purchasing and procurement support
department
based in Shanghai, China
Our clients rely on us for more than 10 years
An extensive network to better understand your needs
Consulting & PlacementPre-Operations & Operations Support
Full Camp Management
Foodservice
Cleaning and housekeeping
Security
Maintenance
Recreational services
Suitable Personnel Placement (Project Managers, Camp Directors, Security Managers)
Risk Assessment
Project’s Procedures and Process Audit
Budget Definition
Safety and Security Audit (HSE)
Logistics / Technical Assistance
Camp Design and Construction assistance
Procedures set up
Procurement: supplier selection and sourcing
Our core business is to focus on the well-being of our clients’
employees
Diversified and Healthy menus
prepared by our nutritionists
Local and International menus taking into account
cultural
specificities
“The French Touch”
at local price
HACCP standards
and 100% food safety policy
Convenience Store –
Commissary –
Coffee Shop
Kitchen
design and Procurement
from China
From 100 to 10,000
meals per day, wherever
Local Food with International HSE Standards
Highest HSE and Hygienic Standards
Expert in regular, periodical and specialized
cleaning
On going training
of our cleaning crew
Care of your property
and for the environment
Laundry Design and Procurement from China
Oil, dirt and mud: we have the washing experience!
Pest Control Services
Cleaning program customized for your individual needs
Cleaning and Housekeeping Services
We offer
complete system
to provide spare parts
management and associated services
Electrical
installation and repair
Safety audit & consulting
Regular maintenance of big electrical equipments
Maintain and expand
green areas
around your camp
Pest Control
Gardening & Landscaping
All-Round Maintenance
On-site Security
Services
Security Audit and Consulting
Centralized Surveillance System
Surveillance of all people and vehicles in the camp
Advanced Technology
Solutions (Remote CCTV, GPS
Tracking)
Operations Command Center
-
an additional layer of control
to centralize operational information and security procedures
Security Services in Remote Sites
ADEN Services has developed a very wide range of partnership
throughout Asia.
We are now able to draw the best routes for you and help you find
the right partners for your shipments.
Our Purchase and Logistic department
has a dedicated team that
can find, negotiate, buy and ship for you.
We are particularly expert in the procurement of
food items and
camp-related equipment.
All means of transport are available depending on your site location.
Procurement Services
ADEN Services assists its clients to implement and improve Facility Management Services
providing Technical Assistance
in the following areas:
Management of Camp Operation in line with project procedures
Supervision of Catering
Operations
Supervision of Cleaning
and Housekeeping
Operations
Infrastructures
& Equipment
Support on Transportation, Logistics
& Procurement
Hygiene, Safety
and Environment
Standards
Technical Assistance and Pre-Operation Support
Pre-Operation Support Services
are rendered by experienced professionals
providing:
Set up procedures
including visa, immigration, employment of local
labor
Planning, budgeting and implementation of soft
services-
catering,
cleaning, laundry, entertainment, food storage, stock control
Identification of suppliers, monitoring of their quality
standards
We supply our clients with range of services needed to start projects in a new
environment and limit risks associated with such projects
We provide a turnkey life support services including Construction and
Management of a temporary or permanent compound
Our tailor made solutions
include:
Selection of the camp constructor
Camp size and layout definition (accommodation, catering, recreation)
Construction monitoring (quality, conformity, test prior to acceptance)
Business risk assessment
Construction and Camp Design
Rely on a single point of contact to manage all your non-core needs
We do care about the way we do business
Corporate Social Responsibility Policy:
Environment
We manage our operations in a manner which reduces the consumption of natural resources, emissions and waste.
Community development
We contribute to sustainable
development
by improving local communities’
living conditions. (Micro-economy projects)
More than 80% of the products
we are using are purchased locally.
People
More than 90% of our employees on the camps are inhabitants from the surroundings of the operation area. We train them and give them real career perspectives.
We foster individual differences and equal opportunities for all, encourage professional development, and support employee well-
being.
ADEN Services employees receive regular training
on the
following topics:
HACCP standards
Safety Procedures and rules
Personal hygiene
Fire safety
Motor vehicle use and safety
Accident and hazard reporting
First aid
We provide our people with on-going training programs to ensure that our services comply with clients expectations
International standards of Safety & Hygiene
include:
Expert in Hygiene
conducting regular audits
Guides
for the proper handling, transportation, and storage of food and
equipment
Specifications
for proper protective clothing, workplace safety, and ventilation
design
Eco-friendly
operations
Our processes have been audited and
certified ISO 9001 by Bureau Veritas
We are confident that our services will meet the highest international standards
Why choose us?
We are an integrated services provider with independent expertise in each of
our departments for outsourcing your non-core businesses
We guarantee you quality services
with international standards & processes
and an outstanding service attitude
We give real career perspectives to local populations
We have multicultural, flexible and reactive back office team to
reach your
expectations
We have the ISO 9001-2000 Certification to
bring highest HSE and Quality
Standards in most remote and challenging locations in the world
We have short communication lines
for accrued pro-activity
Uranium Mining Project, Kazakhstan –
since 2010
Kazakh and Japanese JV
60 residents
Full Camp Management (Foodservice, Cleaning, Housekeeping, Laundry, Gardening, Associated Services)
Procurement
Service Service Full Camp
Management
Full Camp Management
SectorSector
MiningMining
NationalityNationality
KazakhKazakh
AreaArea
Central AsiaCentral Asia
Power Plant Construction, Saudi Arabia –
since 2010
80 residents
Camp Construction
Full Camp Management
Service Service Full Camp
Management
Full Camp Management
SectorSector
EnergyEnergy
NationalityNationality
FrenchFrench
AreaArea
Middle EastMiddle East
Cement Plant Construction, Iraq –
since 2010
950 residents
Technical Assistance in
Facility Management
Audit
Security Services
Service Service Technical Assistance
Technical Assistance
SectorSector
EnergyEnergy
NationalityNationality
FrenchFrench
AreaArea
Middle EastMiddle East
Gold Mining Project, Philippines –
since 2009
350 residents (incl. 50 expats)
Catering (1,700 meals per day)
Cleaning, Housekeeping, Laundry
Maintenance
Service Service Full Camp
Management
Full Camp Management
SectorSector
Mining Mining
NationalityNationality
AustralianAustralian
AreaAreaSouth East
Asia
South East Asia
Bisha
Mining, Eritrea -
since 2008
Gold, Copper and Zinc Mining Project
400 residents
Foodservice
Training
Logistics
Procurement Services
Service Service Technical Assistance
Technical Assistance
SectorSector
MiningMining
NationalityNationality
EritreanEritrean
AreaArea
AfricaAfrica
Anvil Mining Ltd., D.R. Congo –
since 2007
Copper mining project on several sites in Congo
140 residents and 200
Congolese meals per day
Full Camp Management
Guest House management
Service Service Full Camp
Management
Full Camp Management
SectorSector
MiningMining
NationalityNationality
AustralianAustralian
AreaArea
AfricaAfrica
Eldorado Gold Corp., China –
since 2006
Gold Mining Project
560 residents (incl. 10 expats)
Foodservice,
Housekeeping, Cleaning & Laundry
Security management
Camp Procurement
Service Service Technical Assistance
Technical Assistance
SectorSector
MiningMining
NationalityNationality
CanadianCanadian
AreaArea
AsiaAsia
Nam Theun
2 (EDF project), Laos –
since 2004
Hydraulic Dam Project
3 camps (400 residents)
Full Camp Management (Foodservice, Cleaning, Housekeeping, Laundry, Gardening, Waste Segregation, Camp Cleaning, Procurement, Entertainment)
Service Service Full Camp
Management
Full Camp Management
SectorSector
EnergyEnergy
NationalityNationality
FrenchFrench
AreaAreaSouth East
Asia
South East Asia
Technip
Consortium, Vietnam (2005 –
2010)
Refinery Construction Project
470 residents (incl. 320 expats)
Camp Design and Construction
Full Camp Management (Foodservice, Cleaning, Housekeeping, Laundry, Associated Services, Entertainment)
Service Service Full Camp
Management
Full Camp Management
SectorSector
Oil & GasOil & Gas
NationalityNationality
FrenchFrench
AreaAreaSouth East
Asia
South East Asia
Griffin Mining (Hebei
Hua
Ao
Mining), China (2005 –
2009)
Mining Exploration
232 residents (incl. 12 expats)
Full Camp Management(Foodservice, Cleaning, Housekeeping, Laundry, Waste Management)
Service Service Full Camp
Management
Full Camp Management
SectorSector
MiningMining
NationalityNationality
UKUK
AreaArea
AsiaAsia
Sinogold
Jinfeng
Mining, China (2007 –
2008)
Gold Mining Project
620 residents (incl. 20 expats)
Full Camp Management(Foodservice, Cleaning, Housekeeping, Laundry, Entertainment)
Food Consulting
Cost/Quality Control
Service Service Full Camp
Management
Full Camp Management
SectorSector
MiningMining
NationalityNationality
AustralianAustralian
AreaArea
AsiaAsia
Ivanhoe Mines, Mongolia (2002 –
2003)
Gold Mining Exploration
300 residents
Technical Assistance
Consultancy
Service Service Technical Assistance
Technical Assistance
SectorSector
MiningMining
NationalityNationality
AustralianAustralian
AreaArea
AsiaAsia
Iron Ore Mining Project, Guinea –
since 2011
3 camps (250 residents)
Full Camp Management (Foodservice, Cleaning, Housekeeping, Laundry, Procurement, Entertainment)
Service Service Full Camp
Management
Full Camp Management
SectorSector
MiningMining
NationalityNationality
AustralianAustralian
AreaArea
Western AfricaWestern Africa
They trusted us
EDF NT2Gnommalath, Laos
Full Camp Management
EDF NT2Gnommalath, Laos
Full Camp Management
GRIFFIN
MININGChina
Full Camp Management
GRIFFIN
MININGChina
Full Camp Management
SINOGOLD JINFENG MININGChina
Full Camp Management, Quality Control
SINOGOLD JINFENG MININGChina
Full Camp Management, Quality Control
SOCIETE MINIERE DE KOLWEZIDR Congo, Central Africa
Guest House Management, Security.Housekeeping, Procurement, Foodservice
SOCIETE MINIERE DE KOLWEZIDR Congo, Central Africa
Guest House Management, Security.Housekeeping, Procurement, Foodservice
TECHNIP CONSORTIUMDun Quat
Vietnam
Full Camp Management
TECHNIP CONSORTIUMDun Quat
Vietnam
Full Camp Management
GENERAL ELECTRICTibet Railway
Construction
Foodservice, Consulting
GENERAL ELECTRICTibet Railway
Construction
Foodservice, Consulting
Baiken
UKazakhstan
Full Camp Management
Baiken
UKazakhstan
Full Camp Management
BHP BillitonGuinea
Full Camp Management
BHP BillitonGuinea
Full Camp Management
LAFARGEIraq
Technical Assistance Catering & Security
LAFARGEIraq
Technical Assistance Catering & Security
GDFSaudi Arabia
Camp Design, Construction and Management
GDFSaudi Arabia
Camp Design, Construction and Management
ANVIL MiningDR Congo
Full Camp Management
ANVIL MiningDR Congo
Full Camp Management
ELDORADO GoldChina
Technical Assistance, OCC Security
ELDORADO GoldChina
Technical Assistance, OCC Security
IVANHOE MINESMongolia
Technical Assistance Catering & Logistics
IVANHOE MINESMongolia
Technical Assistance Catering & Logistics
CGA MiningPhilippines
Full Camp Management
CGA MiningPhilippines
Full Camp Management
Bisha
MiningEritrea
Technical Assistance
Bisha
MiningEritrea
Technical Assistance
South-East AsiaADEN Services (Vietnam)
400/8A Ung Van Khien,
Binh
Thanh
District
Ho Chi Minh City, SR Vietnam
Tel: +84 8 35 129 572
Email:
Worldwide headquarters / Remote Site Headquarters77 Fen Yang Road, An Sheng
Building, 4-5F,
Xuhui
District, Shanghai 200031, PR China
Tel: +86 21 5465 7968
Email:
ADEN Services (Laos)
336 Phonthanh
Road
Ban Phonthanh
Neua, Unit 32, Saysettha
District
Vientiane, Lao PDR
Tel: +856 21 415 728
Email: [email protected]
ADEN Services (Philippines)
23F Multinational Bancorporation Center,
6805 Ayala Avenue
Makati City 1227, Philippines
Email: [email protected]
Middle EastADEN Services (Dubai)
Jebel Ali Freezone, Dubai
United Arab Emirates
Email: [email protected]
AfricaADEN Services (Congo)
7409 Avenue de la Révolution
Lubumbashi, Province du Katanga
République Démocratique du Congo
Tel: +243 995 465 767
Email: [email protected]
Contact us
Central AsiaADEN Services (Kazakhstan)
157 Abai
Avenue
Almaty
050009,
Republic of Kazakhstan
Tel: +7 727 2504704
Email: [email protected]
ADEN Services (Mongolia)
Suite 203, Crystal Center
210628, Chinggis
Avenue 11/1
Ulaanbaatar, Mongolia
Tel: +976 99 68 24 34
Tel (Intl.): +86 139 166 22 780
Email: [email protected]