Our mission is to build a strong economic environment that contributes to business and community success.

The Craig Chamber of Commerce exists to serve, protect and promote our members. The Chamber was established in 1946. In 1989, the community raised the funds to build a home for the Chamber and Moffat

County Visitor Center at 360 E. Victory Way. The Chamber has served the community for 65 years operated the Moffat County Visitor Center and

Sportsman Information Center for 22 years.

Remodeled the Chamber/visitor center building Created a process for improvingcommunication with new members Designed and distributed a discount card to get visitors intomore local businesses Repackaged the Chamber Con-nection to be more environmentallyfriendly and to take advantage ofchanges in technology Issued several scam alertswarning businesses of potentialthreats Repainted the historic MarciaCar Hosted Gov. John Hickenlooperat the Chamber’s annual State of the

County event Posted videos on Channel 17and began capturing communityfootage to eventually develop an up-dated Moffat County video to use tomarket Moffat County attractions. Expanded staffing to include amembership director and exceededour goal of 7% membership growthby more than 5%. Launched TGIF luncheon mixersas an additional networking oppor-tunity. Designed an interactive onlinemap for Craig and Moffat County,which was provided to the tourismassociation for implementation. Co-sponsored the youth Work& Life Skills program and communityquality of life slogan/image contest.

2011 accomplishments 2011 events

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Expenses:$251,544

Income:$253,319

Financial overview

Annual Report 2011

Activity report

Membership continues to be theChamber/Visitor Center’s largest

source of funding. Membership, combined with our co-

operative funding agreements helpsupport visitor center services (seepage 3 for details).Membership investment combinedwith income from fundraisers fund theChamber’s annual program of work.Personnel is by far the largest expense

in operating a Chamber and VisitorCenter. Staff members are an infor-

mation resource for businesses, resi-dents and visitors and providemember services. They also monitorand advocate for pro-business legisla-tion, assist in the planning and execu-tion of community events andparticipate with groups working to ad-vance our community.

11 mixers attended by a total of 867 people 166 guests for Crabfest 235 guests for State of the County 7 mud volleyball teams Delivered more than 300 gift bags to chambermembers for Member Appreciation Day Packaged and distributed approximately 300 information bags for Moffat County visitors. Had information booths at AAU basketball tourna-ment, the sportsman expo sponsored by Walmart andan economic forum hosted by CMEDP.

Spree dollarsSpree dollars encourageshopping locally. They act as gift certificates to any Moffat County business and can be purchased forface value at the Chamber of Commerce.

$129,355 sold

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Membership snapshot

2010: 319 members 2011: 369 membersMembership Growth: 13.78% Membership Decline: 7.57%

Cumulative Growth Rate: 6.22%

Continued funding for the operation of the MoffatVisitor Center. The operation of the Moffat County Visi-tor Center has been supported by the city, county andlodging tax dollars since the passage of a lodging tax inMoffat County. The portion of that funding supportedby lodging tax is at risk. Keeping up with advances in technology and help-ing our members do the same. Ensuring the Marcia Car, which the Chamber over-sees on behalf of the community, does not become a fi-nancial burden to the community and is located in asafe, user-friendly and visible site. Ensuring that our elected officials make pro-busi-ness decisions.

To create policies and procedures that ensure the Craig Chamberhas an efficient system for identifying, influencing and communicatinglocal, state and national issues that affect business and to communicatethis system to the U.S. Chamber of Commerce by Aug. 31 in the Cham-ber’s goal in becoming accredited. Update the Chamber’s internal policies and procedures to reflectlegal, social and technological changes and ensure that the Chambermeets all the standards outlined by the U.S. Chamber’s accreditationrequirements. Design an ongoing program to increase community awareness ofChamber events, services and activities. Update and approve the Chamber’s bylaws and employee manual. Ensure the Chamber’s services meet the needs expressed by ourmembers.

2012 concerns 2012 goals

Membership trends

Relay for Life of Yampa ValleyStatus Symbols Laser Engraving Cactus Patch Fabrication Northwest Auto Stylz 5th Avenue The Jungle Pet Shop Complete Detail Inc. Three Sons Construction Inc.Rocky Mountain Bowstrings Rocky Mountain Machinery Thunder Rolls Bowling CenterMeeker Recreation Center The Hearing Aid Office, Inc.

Loadout LiquorsMally JsResource LogicDraper Insurance GroupThe Giving TreeIke’s Auto & Transmission

Shop/ArgoTDS, Inc.TNT Custom Body & PaintQuilter’s Quest Colorado State Veterans HomeDon Hatch River ExpeditionsA & E Tire, Inc.

Fiesta Jalisco Quality Plus One-Hour PhotoRhino’s DeliCramer FlooringHolistic Health & Fitness Northwest Colorado Chapter of

Parrot HeadsAllie Ooop Studio The Dog & ILube Plus Pankey’s Smoked BBQPro-Auto Pizza Hut

Western PetroleumYampaGeo, LLCHigh Desert Ranch & Outfitting Arnold Plumbing and HeatingD’Tail Dog Grooming Salon Paddy WhackCool Water Grille Locksmith of CraigShell Exploration & ProductionTumbleweeds and Lace SalonMarilyn MurphyAesthetic ApeelMoffat County Republicans

1 - Business Blended/Merged 7 - Business Closed

3 - Business doesn’t need services 1 - Too busy, don’t need additional business 11 - Financial difficulties

5 - Cannot be active at this time 3 - Unhappy with Chamber

New members:

31 drops in 2011

Provide off-highway vehiclepermits for residents and

non residents.234 resident and 99

non-resident sold in 201157 resident and 20 non-

resident sold in 2011

Offer snowmobilepermits for residents

and visitors.27

sold in 2011

290 toursin 2011

Sell annual passesto visit Colorado’s

state parks.

414 cords and 61 Christmas tree permits sold in 2011.

Process woodcutting and Christmas tree cutting permits.Note: These are not revenue-generating programs for the Visitor Center. They are pass-through programs the Chamber/Moffat County Visitor Center volunteers to do as a service to the community.

Visitor Center services

Marcia Car

0200400600800

1,0001,200

Jan. Feb. March April May June July August Sept. Oct. Nov. Dec.

Phone

Walk-in

Mailings

In addition to the hunting, relocation, business and visitorinformation we mail, we also sent 5,267 postcards targeting hunters to focus their attention on Moffat Countyand then provided hunters with free chili and donuts thetwo days before each of the four main seasons.

Sources of funding$82,652.96 budget

Moffat County Visitor Center

Monthly contactsJan Feb Mar April May June July Aug Sept Oct Nov Dec ‘11 Total ‘10 Total

Phone 480 681 1,029 494 560 488 352 525 418 533 490 317 6,367 5,180Walk-in 240 289 463 266 594 532 475 685 661 968 788 242 6,203 6,267Mailings 33 27 57 31 26 28 27 28 21 11 14 16 319 346

753 997 1,549 791 1,180 1,048 854 1,238 1,100 1,512 1,292 575 12,889 11,793

My first year on the Chamber board, I was amazed at all the things a Chamber did for its members.As a business owner, we always felt that being a Chamber member was just something you did as a business to have a Chamberin your community. I now know that it is far more important than that. The Chamber is here to help the community as awhole. It not only helps business with employee, legislative and economic issues, it also gives them internet visibility, networkingopportunities and continuing educational opportunities.The Chamber of Commerce staff and board of directors are the most motivated, enthusiastic business people I have ever met. They are truly in it for the benefit of our community. We are all on thesame page and function as a team doing what we feel is in the best interest of the community. The staff at the Chamber/VisitorCenter is very knowledgeable. They are friendly, helpful and inviting every time you visit or call. Being a part of the Chamberand Moffat County Visitor Center is a privilege and honor. It is some place that I will always support and respect whether I

am part of the board, a business or just a community member.

The board of directorsThe Chamber of Commerce/Moffat County Visitor Center is governed by a board of 12 elected by theChamber membership. Board terms are three years. The board of directors is responsible for settingpolicy for the Chamber, overseeing its finances, directing the executive director and ensures theChamber has the resources necessary for completing its program of work and daily activities.

Adriana Robbins, chair, State Farm Insurance; LaurieOgden, co-chair, Mountain West Insurance; Audrey AnnaCharchalis, Bank of Colorado; Marlena O-Leary, Bonaker& Associates; Lois Wymore, Independent Life Center;Elisa Hayes, CDP/Candlewood Suites; Rachel May, Iron-Clad Mobile Home Park; Vicki Burns , Brass Key Realty;Matt McCarthy, Moffat County School District

Governance and Staffing

PresidentJeff Smith,AdvantageWater Tech-nologies

Vice-presidentRenee

Campbell,Holiday Inn

TreasurerMissy

Bonaker,Bonaker and Associates

Bob Johnson,State FarmInsurance

Ryan DuranEastsideLiquor

RobSchmitzerSportsman Information

ChristinaOxley, IOMExecutive Director

RebekahGreenwoodExec. Assist.& bookkeeper

ShannonRussell

Membership& sales

Judy Kostur

Informationspecialist

JaredSchultzSafeway

Audrey AnnaCharchalis,

Bank of Colorado

“As a long time Cham-ber board member I’mproud to be associatedwith such a dedicatedorganization. TheChamber & VisitorCenter staff are veryhelpful and hardworking, always

making customerservice a top priority.”

“I was so pleased last summerwhen a friend of mine calledand said "Gail, your Chamberpeople are terrific. I went to obtain a map of the Sandwasharea and the employee gave methe map and many wonderfulideas to assist in the vacation ofour family" This is one exam-

ple of many how our staff goesthe extra mile to be of assistance tovisitors and residents alike.”

“To run and maintain our organization in afashion that benefits our members & the com-munity as a whole is sometimes overwhelming.My hat is off to Chris, her staff, and the otherboard members. Because of the commitment of many people who have a passion to makeCraig a better place to live and work, our

Chamber continues to be a leader, movingforward creating an environment favorable

for industry, informative for visitors andfriendly for our home town folks.”

Don JonesCraig Steel

“I have had the ple- asure of serving on the Chamber Board of Direc-tors for over a year and it is has been the best experience. It is such apleasure working with a terrific, dedicated, and professional group ofpeople who have such a passion for our local community and a dedica-tion to our members and visitors alike. The staff does an incredible job ofrunning and promoting the Craig Chamber & Moffat County Visitor Center to our local businesses and visitors. Everything the Craig Chamberrepresents is with a high commitment to Craig/Moffat County. Our director, Chris Oxley, and our Board of Directors are always striving todevelop new business opportunities and provide information, educationalopportunities, networking and special events for the area we love.”

Staff

“Craig Chamber of Commerce board membership hasbeen a gratifying privilege over the past 2 years. My

peer association has been a very enjoyable experience. Ihave had volunteer experience with 3 other non-profit

groups serving in a member or board director capacity.I am gratified to work with such hard working and

“service above self” individuals. My association withthe Chamber has been a boost to my business over the

past 15 years. The Craig Chamber is indeed the preeminent visitor center and is recognized as such by

the residents of Moffat County.”

Gail Severson,SeversonSupply

The Chamberboard meets at11:30 a.m. the

second Thursday of

each month atthe Chamber/Visitor Center, 360

E Victory Way.

GeneBilodeauCNCC

Mardi Anson,Anson Excavating

Ambassadors

Steve Herman,Remax