2011 february b section

8/7/2019 2011 February B Section

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2B The Business Journal February 2011

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February 2011 The Business Journal 3B

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Citizens National Bank is excited to an-nounce the opening of a new loan produc-tion office in Defiance, OH. Located on thesecond floor at 607 W. Third Street, the of-fice began servicing customers in Decem-ber. It will provide commercial businessdevelopment services to the area, includingreal estate loans, commercial lines of credit,agricultural lending and access to depos-its through the banks Online for Businessand Merchant Capture services. The needsof the Defiance community play to thestrengths of our bank a strong commer-cial base and a focus on agriculture. Wevedeveloped a keen understanding of the im-portance of building personal relationshipswith these clients and developing uniquefunding solutions for each of them, com-ments President/CEO, J. Michael Romey.

A key component of fostering those re-lationships is providing professional bank-ing officers who are familiar with this areaof Ohio. Citizens National Bank is proud toname Jason LaBounty and Adam Fritz asVP/Business Development Officers in the

Defiance office. Joining them as a Commer-cial/Agricultural Loan Assistant is SharonBassett. Both Jason and Adam will be re-sponsible for establishing new commercialrelationships for CNB, as well as analyzingcurrent customer portfolios on a regular ba-sis. Sharon will provide lending support andcustomer service for Defiance clients.

With a degree in Finance from DefianceCollege, Jason has worked in the financialindustry since 2003. He is currently a De-fiance College Alumni Executive BoardMember and Finance Committee memberfor the Putnam County YMCA. He and hiswife, Melissa, and daughter, Addyson, at-tend Apostolic Christian Church in Latty,OH and reside in Paulding.

Adam, also a graduate of Defiance Col-lege, has seven years of banking experience,specializing in Agricultural Lending. He isa member of the Christ our Savior LutheranChurch and the Defiance Lions Club. Heand his wife, Kara, reside in Defiance.

Sharon attended classes at NorthwestState Community College in Archbold, OH

Citizens National Bank expands service areato include Defiance, Ohio-Two VP/Business Development Officers and Commercial/Agricultural Loan Assistant Join CNB Team

LeBOUNTY BASSETT FRITZ

and has more than 25 years of banking ex-perience. She is involved with the UnitedWay committee of Defiance County and is amember of St. Johns Lutheran Church. Sha-ron has two daughters, Lindsey Bassett of Marysville, OH and Kaci Bassett of Oxford,OH and resides in Ney.

With offices in Bluffton, Celina, Elida,Findlay, Lima, Springfield, Van Wert andDefiance, Citizens National Bank has assetstotaling more than $565 million and has beenserving the communities of West CentralOhio since 1920.


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5/12February 2011 The Business Journal 5B

Choosing the right meeting spaceHowever large or small the meeting, location

is key. Your environment, formal or informal,helps set the necessary mood and ambiance forthe meeting to take place. Think about choosinga comfortable, yet stimulating environment thatencourages attendees to concentrate, but beware

of making it too cozy and relaxing that theyrelikely to fall asleep.When thinking about the right location, con-

sider the meeting objectives, the length of themeeting and, of course, your budget. Decide howappropriate/necessary/important it is to hold themeeting on or off-site. For example, sometimesa neutral, off-site location is necessary for confi-dential, top secret discussions.

Different types of locations to consider:1. Local off-site meeting space2. Out-of-town off-site meeting space1. Local off-site meeting spaceWhen it comes to selecting an off-site loca-

tion, be it a local hotel conference room, a res-taurant or other meeting space, your budget willrule and determine the outcome. To play it safe,always inspect the space first-hand before final-izing any decisions. Make sure the space is theright size for the meeting. You want to avoidmaxi-sizing, that is having a space big enoughto seat 200 for a 20-person meeting. You onlywant to consider venues that are larger enough tohandle the event youre planning. Much will de-pend on the number of participants and the com-plexity and/or variety of the program. Will it beformal, informal or both? Do you want a rural or

an urban location? Chances are that every eventyou plan will possibly meet different criteria, andthus have different space requirements.

2. Out-of-town off-site meeting spaceThis option is usually used for extra special

meetings, such as sales meetings, as costs will

inevitably be much higher. These kinds of meet-ings may well last for several days so you wantto make sure that all necessary details are welltaken care of. If you want to make it high on yourcolleagues popularity poll, consider using a re-sort facility, as they usually offer various enjoy-able relaxation options, golf, swimming, fitnesscenter, etc. A site visit is essential so as to avoidany unexpected surprises.

With this in mind, lets look at the variousvenue options available to you:

HotelsConference centersConvention centersResortsRetreat centersCruise shipsUnique environmentsHotelsThese fall into three main categories:Well-known and established chains, such as

Marriott, Hilton, Hyatt, Sheraton, Holiday Inn,that offer a certain level of service that you canexpect worldwide. They offer a wide range of amenities especially if you need room for largebanquets, trade show or exhibit areas.

Independently owned properties, such as

those belonging to the Preferred Group, whoseluxury hotels and resorts offer a un ique character,one-of-a kind ambience, and provide the higheststandards of quality and extraordinary service.

Boutique lodgings service business travel-ers in search of a home away from home. They

are small luxury hotels & resorts with individualpersonalities - eclectic, quaint hotels housed inhistoric urban buildings or romantic resorts withflowering gardens and beachside villas. Howev-er, nice these sound, you definitely need to checkwhat meeting space facilities, if any, they offer.

Conference centersConference centers encompass a broad

gamit of venues which are often purpose-builtspecifically for meetings and events and offerstate-of-the-art facilities, many including vid-eoconferencing. They comprise corporate train-ing centers, universities, resorts, airport, urbanand downtown facilities. Your best bet to find asuitable facility is to start your research with theInternational Association of Conference Centers.You can do a worldwide search based on yourspecific meeting criteria.

Convention centersWhen youre looking for a combination of

an urban location, plenty of meeting space, andsubstantial exhibition space, then a conventioncenter is a practical solution. Theyre geared uplarge numbers and generally situated close to air-ports or in a convenient downtown location. Theone drawback is that you would need to use anearby hotel for accommodation.

ResortsYoull probably only consider a resort prope r-

ty if relaxation and leisure activities rank high onyour priority list. This environment works wellfor both formal and informal meetings. Compa-nies like Resorts Online allow you to choose the

activity youre most interested in to find an ap-propriate selection of choices.Retreat centersThese generally work best for smaller more

focused groups who are looking for a quiet, se-rene meeting environment. They encourage anaway from it all type mentality where peoplecan engage in personal exploration, strategicdecision-making, communicaton, and self im-provement.

Cruise shipsThese make an interesting and very different

venue option. There are a few companies whospecialize in cruise meetings offering facilitiesworldwide for a wide variety of groups. Manyof them will work within your budget constraintsto offer complete packages that include airfare,transfers, meals and entertainment.

Unique environmentsUnique environment dont always make the

best meeting spaces, but its worth doing yourhomework to find out. Some options to consid-er include museums, stately homes, (includingcastles in Europe), sporting venues, and theaters.Many of these venues work well for special func-tions, but dont necessarily have adequate meet-ing space facilities and equipment.


6/126B The Business Journal February 2011

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Office Automation - Technology

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When considering office automation three main areas

need further discussion: people, and how automation affectsthem; the constantly changing tools used in automation; andthe ways in which automation has changed the workplace.

People involved with office automation basically includeall users of the automation and all providers of the automa-tion systems and tools. A wide range of peopleincludingsoftware and hardware engineers, management informationscientists, and secretariesuse office automation. All arealso involved with providing information. This dual roleof both provider and user gives rise to two critical issues.First, training of personnel to effectively use an office au-tomation system is essential; the office automation systemis only as good as the people who make and use it. Second,

overcoming workplace resistance is a must if the full ben-efits of automation are to be realized. Change is difficultfor some workers, yet must occur for a business to remaincompetitive.

Practical tools for office automation include computerhardware and software currently available in a number of models, applications, and configurations. Two basic mi-crocomputer platforms are DOS (Disk Operating System)-compatible computers and Apple Macintosh systems. Ap-plications such as word processing, database management,and spreadsheets are common and constantly changing.

Standards are increasing but still not yet completely inte-

grated into all aspects of office automation. Office automa-tion tools may stand alone (without access to informationat other computers) or be networked (with such access).Configuring complex office systems to share informationis difficult and involves a considerable staff commitment.Popular local area network software includes Novell Net-Ware and Lantastic.

Practical workplace issues of office automation often in-volve the budget and physical considerations involved withcreating, exchanging, and managing information. Equip-ment, rewiring, training, security, and data entry all costmoney and require space. Newly recognized medical prob-lems such as repetitive motion syndrome are a significant

issue for some people using office automation systems. Re-petitive motion syndrome is a medical disorder associatedwith lengthy keyboard inputting and seating arrangements.Likewise, environmental safety concerns might also includevision and overall health considerations related to electro-magnetic computer emissions.

Telecommuting advances enable an increasing percent-age of the workforce to maintain an office at home and, atthe same time, provoke considerable debate on the future of the central office. Businesses must comply with softwarelicenses or face lawsuits. Office automation systems can be

complex to acquire and costly to administrate for large or-

ganizations. The availability of vital office information insuch an easily obtained digital format requires considerablethought and preparation for data security.

By integrating raw information with exchange mecha-nisms and management structuring and guidance, officeautomation creates advantages as well as disadvantages.Benefits in using electronic management systems includesavings in production and service costs as information isquickly routed for optimal office performance. Office auto-mation can also be cost effective, as powerful microcomput-ers continue to drop in price. While office automation oftenmirrors actual paper transaction and activity, an office auto-mation system may also complement the paper system and

provide output only available in digital format. Thus, officeautomation extends the information activities of the officeto surpass physical or geographic limitation.

By far the fastest growing segment of the office auto-mation industry is for multifunction peripherals. Thesemachines incorporate a combination of functions into one.The first such machines included a plain paper fax anda color printer in one unit. These products grew quicklyto incorporate scanners and related functions. By the late1990s, these items registered over 100 percent growthrates.

Office automation: people, tools, and the workplac


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Office automation refers to the variedcomputer machinery and software usedto digitally create, collect, store, manipu-late, and relay office information neededfor accomplishing basic tasks and goals.Raw data storage, electronic transfer, andthe management of electronic business in-formation comprise the basic activities of an office automation system. In its basicform, information exists as letters, mem-os, graphs, records, messages, and so on.When that information is electronicallytransferred, raw data is exchanged between

two or more office employees, either at thesame or different locations.The history of modem office automa-

tion began with the typewriter and thecopy machine, which mechanized previ-ously manual tasks. However, increas-ingly office automation refers not just tothe mechanization of tasks but to the con-version of information to electronic formas well. The advent of the personal com-puter in the early 1980s revolutionizedoffice automation. Popular operating sys-

tems like DOS (Disk Operating System)and user interfaces like Microsoft Corp.sWindows dominate office computer sys-tems. Today, most offices use at least onecommercial computer business applicationin the course of daily activity. Some largecompanies like AT&T maintain extensiveand complex office automation systems,while smaller companies may employ onlya word processor.

In order to process information, officeautomation systems must allow input of

new information and the retrieval of storedinformation. Input of new information re-fers to the physical transfer of text, video,graphics, and sound into a computer. Inputcan be typed into the computer or scanned(digitally reproduced) from another docu-ment or source. New advances in input de-vices frequently allow direct handwritteninput or voice dictation. Input of pre-exist-ing information means retrieving the elec-tronic materials from an existing storagearea. These storage areas can be finite andlocal, such as the hard drive on the officePC, or as seemingly infinite and global asthe Internet, the worldwide collection of computer networks that is growing everyyear.

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Business process automation solutions provider Interactive Intelligence recently releaseda useful white paper titled Top 5 Considerations for Automating Key Business Processes.Heres a re-cap of the white papers main points:

Align With Business Objectives: It is not uncommon for organizations go through anextensive technology selection process before finalizing the goals they would like (or need)to achieve with business process automation, the paper notes, adding that ideally, however,any BPA initiative should be driven by well-defined business objectives.

High-level objectives may focus exclusively on cost reduction or cost containment objectives, or, under the right circumstances, on increasing revenue generating potential: Itsworth noting that cost and revenue objectives may not necessarily be mutually exclusive.

Get the Right People Involved: A successful path to BPA requires involving multipleinternal stakeholders, particularly where a process traverses multiple departments. In manyorganizations, process improvement efforts work best when they are a business-driveninitiative with IT support, according to Clay Richardson, a senior analyst at Cambridge,Massachusetts-based Forrester Research (News - Alert).

Ideally, a business process automation initiative will have an executive sponsor to pro-vide direction in situations where IT and the process business owner may have differentperspectives.

Identify the Right Process for Automation: Business processes are the means by whichcompanies (and people) get work done. The term automation often conjures up images of manufacturing operations, or back-office transaction processing, where process automationhas been applied with great success over the years and has transformed the way companiesdo business.

One study of idle versus processing time for work-in-process revealed that, for the aver-age process, actual working time comprises only .05 percent to 5 percent of total elapsedtime, say the white papers authors, citing a recent study.

Start Small And Grow: Demonstrable results matter. Look for BPA opportunities thatallow you to start small, expand and continuously improve. (Or as is commonly heard insuch projects: start small, think big, scale fast.) Because BPA can have such a significant

impact on process efficiencies, organizations may opt to initiate BPA implementations thatfocus on a mission-critical business process in its entirety.

The trade-off is that the more complex the process, the more complex, costly and time-consuming the implementation. It becomes a question of whether to realize ROI in one ortwo quarters... or potentially two to three years.

Select The Right Technology: Despite the high interest and tangible benefits from auto-mating core business processes, barriers remain that prevent many companies from imple-menting business process automation.

A business process automation solution should support all the other key considerationsdiscussed thus far, providing demonstrable ways to meet business objectives, offering ease-of-use for business and IT collaborators and end users participating in the process, andproviding an environment that supports the automation of people-centric processes withnear-term ROI.

Five consideration for business process automation


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GM to invest $12.2 million in Defiance plant

Magnet appoints Mark Scharboneau senior business consultant for Northwest Ohio

MARK SCHARBONEAU

General Motors will invest $12.2 mil-lion in its Defiance plant, according to theDetroit News.

The auto company says 41 jobs will besaved.

Its part of a plan to upgrade severalplants. In addition to the Defiance facil-ity, Bay City, MI and Flint, MI will alsoreceive upgrades.

At the Flint factory, around 200 work-ers will be rehired to make engines for theChevrolet Volt electric car and ChevroletCruze compact car. The jobs are in addi-tion to the 160 people already hired at theFlint South Plant, which will begin mak-ing the engines early next year.

This investment is essential in ensur-ing we can meet the expected high demandfor the Chevrolet Volt, Chevrolet Cruzeand a small car that will be produced atour Orion Township facility, said Kath-leen Dilworth, Flint Engine Operationsplant manager. These three facilitieswill continue to play a key role in GMsresurgence and efforts to bring to marketvehicles with segment-leading fuel econ-omy.

The announcement brings the total of new U.S. investment to more than $3.3billion, and GM has created or retainedmore than 8,000 jobs in 21 U.S. plantssince emerging from bankruptcy in July2009.

The investments include:

Flint Engine Operations: $138.3million and 135 jobs

Bay City components: $12.7 millionand eight jobs

Defiance castings: $12.2 million and41 jobs

The investments will be used to sup-port increased production of the Ecotec1.4-liter engine that is used in the Chev-rolet Cruze and a 1.4L variant used in theChevrolet Volt. Flint Engine is expected tostart production of 400 engines a day inearly 2011 and ramp up to 800 engines aday in late 2011. The newest investmentincreases its capacity to 1,200 a day in late2012.

Bay City will increase connecting rodand camshaft production and Defiancewill boost output of engine block andcrankshaft castings.

In less than two years, GM has investednearly $700 million and protected morethan 600 jobs at the three facilities.

The UAW has and will continue toplay a key role in GMs revival, said Ter-ry Everman, UAW Local 599 chairman.Our members have demonstrated thatthey are more than capable of building thelatest and greatest in technology that willpower some of the most fuel-efficient ve-hicles in the market.

The Ecotec 1.4L turbocharged enginefor the Chevrolet Cruze is like two enginesin one with the fuel economy of a smalldisplacement engine and the performanceof a larger engine. The 1.4L engine helpsthe Cruze Eco achieve a segment-leadingEPA-estimated 42 highway mpg.

The 1.4L naturally aspirated engineenables range extension for the ChevroletVolt. After the battery is depleted the on-board engine-generator creates additionalelectricity to power the car for hundredsof additional miles of extended range.

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The Business JournalDistributed in13 counties...

ALLEN, AUGLAIZE, DEFIANCE,HANCOCK, HARDIN, HENRY. LOGAN,

MERCER, PAULDING, PUTNAM, SHELBY,VAN WERT, WOOD

The Toledo Chamber of Commercewill provide of ce and meeting facilitiesto help Scharboneau extend MAGNETsoutreach to manufacturers in NorthwestOhio

MAGNET, the Manufacturing Advocacy& Growth Network, welcomes a new SeniorBusiness Consultant, Mark Scharboneau,who will service manufacturers in North-west Ohio. Scharboneau has more than 20years experience in project management,product engineering, global sales and busi-ness development.

We are delighted to welcome MarkScharboneau to MAGNET, says Daniel E.Berry, President and CEO. His engineeringbackground and deep experience with Mid-west manufacturing will help MAGNETsucceed in its primary mission: helping

Ohio manufacturers grow and thrive in thecompetitive global business environment.

A graduate of the General Motors Insti-tute (now Kettering University) with a B.S.in Mechanical Engineering, Scharboneauspent six years as an applications engineerwith Toledo-based Sheller-Globe Corp.(now a part of United Technologies Corp.).He then transitioned to account managementand new business development for mid-sizemanufacturers in both Michigan and Ohio.Over the past 17 years Scharboneau hashandled all aspects of key customer rela-tionships with original equipment and Tier1 manufacturers such as Ford, Nissan, Toy-ota, Trim Masters, NHK, Bloomington andDymos.

Ive done a little bit of everything overthe years, says Scharboneau. But Ive al-ways been focused on engineered products,

where my company was selling develop-ment services as well as an end product.

For the last two years, Scharboneau op-erated his own consulting business, provid-ing services to suppliers of Ford, TBA andother OEMs. During this period, he helpedlaunch a resin masterbatch startup, assistingthe entrepreneur with establishing territoryplans and strategic growth plans, productdevelopment, and establishing contractmanufacturing.

My goal is to help manufacturers inNorthwest Ohio tap into MAGNETs exper-tise and networks, says Scharboneau. Af-ter more than 25 years, MAGNETs reputa-tion for quality and results is legendary inNortheast Ohio. I want to help NorthwestOhio manufacturers discover how MAG-NET can help them help themselves becomeworld-class players.

According to research,those businesses seekingthe advantages of being

perceived as having greaterresources, being a leaderand being more experiencedshould utilize the strategy of larger, more colorful, morefrequent advertising.


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Van Wert, OHIO The Board of Directors of the Central Insurance Companies has appointedChristopher E. Wasson, JD, MHA, CPCU, asGeneral Counsel for both Central Mutual andAll America Companies.

Wasson will be responsible for all legal mat-ters presented to the corporation. His guidancein both operational and strategic initiatives willbe a valuable contribution to Centrals manage-ment team and Board. This appointment rep-resents the fourth time Centrals Board of Di-rectors has appointed a General Counsel in thecompanys 134-year history.

Prior to joining Central, Wasson was Assis-tant General Counsel for Nationwide Insurance.Wasson began his legal careeras an Assistant Attorney Gen-eral in the Ohio Attorney Gen-erals Office and later served asAssistant Legal Counsel to theSpeaker of the Ohio House of Representatives. Wasson leftpublic service in 2001 when hewas named Legal Counsel forCareWorks, a privately-heldworkers compensation casemanagement company. Wassonreceived his law degree fromThe Ohio State University.

Wasson is active in coachingyouth sports. He and his wifeChristine have two children.

Central Insurance Compa-nies was founded in Van Wert,Ohio in 1876, and providesinsurance for automobiles,homes, and businesses to morethan 390,000 policyholders in18 states. The Central groupof companies has combinedassets of over $1 billion. Cen-trals A.M. Best rating is A+(Superior).

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In 2009, the Ohio Department of Development designated MAGNET as the go toEdison Technology Center serving the motor vehicle and parts manufacturingindustry statewide. MAGNET looks forward to providing its proven consultingexpertise to that industry segment throughout Ohio while continuing to serve theentire manufacturing community in Northern Ohio with programs and activitiesdesigned to increase your growth and improve your profitability.

Making Manufacturing Innovative and ProductiveConsistently successful manufacturers know that top line growth and greater

profitability are possible by increasing productivity and making enterprise-wideinnovation a high priority in their companies.

MAGNETs experienced industry professionals have proven expertise capableof assisting manufacturers of all sizes and segments in their efforts to achievegreater growth and profitability.

We specialize and are noted for being able to customize programs which meetthe unique needs of each client who comes to MAGNET for help.

How do we measure success and what can you expect from working withMAGNET consultants?

A 56-to-1 Return on Investment

Our clients report that for every dollar they spend with MAGNET, they receive backan average of $56 through sales growth and/or cost savings! MAGNET offersmanufacturing help in these areas:

Business Growth Growth Planning Product Design, Engineering, Market Diversificat ion Development and Launch IDEA Engineering Sustainable Manufacturing

Profitability Improvement Lean/Six Sigma Transformation Supply Chain Optimization Quality Systems & Facility Layout & Design

Problem Resolution Inventory Productivity Analysis Lean Product Development Workforce and Organizational

Development

MAGNETAn Edison Technology CenterMAGNET, designated by the Ohio Department of Developmentas one of the states seven Edison Technology Centers, is alsothe Third Frontier Center of Excellence in Product Innovation.

MAGNET focuses its Edison Technology Center activitieson a variety of product and process innovation and commercialization services to bothestablished and early-stage technology based businesses.

MAGNET has partnered with the Ohio State University Center for AutomotiveResearch (CAR) to generate increased growth and profitability for that industry

throughout Ohio. Both organizations are active participants in the Ohio AutomotiveIndustry Council established in 2009.

MAGNETAn MEP Service ProviderMAGNET is a provider of Manufacturing Extension Partnership (MEP)services through the National Institute of Standards and Technology (NIST), an agencyof the United States Department of Commerce.

MEP is a national network of specialists who understand the needs of manufacturers.Through MEP, manufacturers can access public and private resources that enhancegrowth, improve productivity and expand capacity.

MARK SCHARBONEAU JOINS MAGNET

AS SENIOR BUSINESS CONSULTANT

FOR NORTHWEST OHIO

MAGNET has named Mark Scharboneau as its SeniorBusiness Consultant serving manufacturers inNorthwest Ohio.

Scharboneau has more than 20 yearsexperience in project management,product engineering, global salesand business development

working with companies suchas Sheller-Globe, Ford, Toyota,and Nissan. WWW.MAGNETWORK.ORG

For more information about MAGNET, contact Mark Scharboneau at 419.595.0002 or [email protected]

2011 february b section

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