2011 mercedes benz sprinter brief instructions manual

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Page 1: 2011 Mercedes Benz Sprinter Brief Instructions Manual

9 0 6 5 8 4 5 7 7 1

Order no. 6462 7472 13 Part no. 906 584 57 71 Edition B MY 2011 MB

Sommer\ Corporate\ Media\ AG

Bild in der Größe

153x145 mm einfügen

SprinterBrief Instructions

Page 2: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Thank you for choosing the new Sprinter.Before your first journey, please familiarizeyourself with your vehicle and how itoperates, as well as its driving, control andconvenience functions.Before you drive off, read this Operator’sManual. This will help you to obtain themaximum pleasure from your vehicle and toavoid endangering yourself and others.The equipment or product name for yourvehicle may vary, depending on:RmodelRorderRcountry specificationRavailabilityYour vehicle's equipment may differ fromsome descriptions and illustrations. Items ofoptional equipment are also described in thismanual, should you require a description ofthe way they work.The manufacturer continuously updates itsvehicles and equipment. We thereforereserve the right to make changes with regardto:RdesignRequipmentRtechnical featuresYour nearest authorized Sprinter Dealer willbe happy to assist you further if you have anyother questions.The Operator’s Manual, Brief Instructions,Service and Warranty Information Booklet,Maintenance Booklet and equipment-relatedsupplementary operator’s manuals areintegral parts of the vehicle.Always keep these manuals in the vehicle.Pass them on to the new owner if you sell thevehicle.We extend our best wishes for many miles ofsafe, pleasurable driving.

Page 3: 2011 Mercedes Benz Sprinter Brief Instructions Manual

At a glance ............................................. 2Cockpit .................................................... 2Instrument cluster variants ...................... 4Steering wheel with buttons .................... 6Center console ........................................ 6Switch units ............................................. 7

Center console ................................... 7Roof ................................................... 7Driver's door ...................................... 8Additional switch units ....................... 8

Controls ............................................... 10Opening and closing .............................. 10

Remote control with an integratedfolding key ....................................... 10

Adjusting ............................................... 10Ignition lock ..................................... 10Seats ............................................... 11Steering wheel ................................. 11Seat belts ........................................ 12

Lighting .................................................. 12Light switch ..................................... 12Turn signals ..................................... 12

Good visibility ........................................ 13Windshield wipers ............................ 13Rear window wiper .......................... 13

Climate control ...................................... 14Overview of climate controlsystems ........................................... 14Overview of the functions of theclimate control system .................... 15

Driving ................................................... 16Automatic transmission ................... 16Parking brake ................................... 17

Operation ............................................. 18Refueling ............................................... 18

Diesel Exhaust Fluid (DEF) ............... 18

Practical advice ................................... 20Where will I find...? ................................ 20

Vehicle tool kit and emergencyequipment ....................................... 20Warning triangle ............................... 20Warning lamp ................................... 20First-aid kit ....................................... 21Spare wheel ..................................... 21Tire sealant ...................................... 22

9065845771 É90658457717ËÍ

Contents 1

Page 4: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Cockpit

i This Operator's Manual describes all thestandard and optional equipment availablefor your vehicle at the time of purchase.Country specific differences are possible.Please note that your vehicle might not beequipped with all the functions describedhere. This also includes safety relevantsystems and functions.

Function: Door control panel

; Light switch

= Combination switch:• turn signals• high-beam headlamps• windshield wipers• rear window wiper

? Cruise control lever

A Horn

B Steering wheel without/withbuttons

FunctionC Instrument cluster

D Stowage compartment

E • Stowage compartment withinterior light• Overhead control panel

F Rear-view mirror

G Rear-view camera monitor

H PARKTRONIC warning display

I Opens/closes the right-hand sidewindow

J Jack and vehicle tool kit

K Glove box

L Center console

M Ignition lock

N Additional switch unit

O Steering wheel adjustment

2 CockpitAt

a g

lanc

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GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 5: 2011 Mercedes Benz Sprinter Brief Instructions Manual

FunctionP Selector lever (automatic

transmission)

Q Parking brake

FunctionR Opens the hood

S Additional switch unit

Cockpit 3

At a

gla

nce

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 6: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Instrument cluster variants

Function: Instrument cluster on vehicles

without steering-wheel buttons; Indicator and warning lamps

= f, g Brightens/dims theinstrument cluster lighting

? Tachometer with indicator andwarning lamps

A Display

B Fuel gauge with fuel filler flaplocation indicator

C Speedometer with indicator andwarning lamps

D Reset button 9

E 4 Menu button:• changes standard display• selects menus

F Instrument cluster on vehicles with steering-wheel buttons

FunctionG Indicator and warning lamps

H Display

I Tachometer with indicator andwarning lamps

J Fuel gauge with fuel filler flaplocation indicator

K f, g Brightens/dims theinstrument cluster lighting

L Speedometer with indicator andwarning lamps

M Reset button 9

N Ë Service buttonChecks the engine oil level

Indicator and warning lamps

d ESP® warning lampASR warning lamp

% Coolant level too low

4 Instrument cluster variantsAt

a g

lanc

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GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 7: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Function

? Coolant temperature too high

+ Restraint systems malfunction

b Brake fluid level too lowEBD malfunctionTrailer brake force boostermalfunction

4 Engine oil level warning

; Check engine indicator lampExhaust gas aftertreatmentmalfunction

% Preglow system

G Left-hand turn signal

h Tire pressure loss or the tirepressure monitor is malfunctioning(USA only)Tire pressure loss (Canada only)

¦ Fluid level too low in windshieldwasher/headlamp cleaning system

1 Door open

# Brake pads/linings worn

J Right-hand turn signal

! ABS malfunction

: ASR malfunctionBAS malfunction

h ESP® malfunction

å DEF supply low or contaminated/thinnedExhaust gas aftertreatmentmalfunction

È Dirt accumulation in air filter

6 Reserve fuelFuel filler cap open

Function

: Water in the fuel

# Battery charging malfunction

b Bulb defective

c Parking brake applied

L Low-beam headlamps on

K Working speed governor (ADR) on

K High-beam headlamps on

| Reserve fuelFuel filler cap open

7 Fasten seat belt

i Vehicles with steering-wheel buttons:Corresponding messages may also beshown in display H.

Instrument cluster variants 5

At a

gla

nce

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 8: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Steering wheel with buttons

Function: Display

Controls the on-board computer; Selects a submenu or adjusts the

volumeW Up/increases the volumeX Down/reduces the volume

= Using the telephone6 Accepts a call/starts dialing~ Ends a call/rejects anincoming call

? Scrolling from one menu to anotherV ForwardsU Back

A Scrolling from one submenu toanother& Forwards* Back

Center console

Function: Stowage compartment

; Radio; see the separate operatinginstructions

= Air-conditioning control panel

? Center console switch unit

A • Stowage compartment or• CD changer; see the separateoperating instructions

B Cup holder with:• ashtray• cigarette lighter

C 12 V socket

6 Center consoleAt

a g

lanc

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GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 9: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Switch units

Center console

Function

c Switches the left/right-hand seatheating on/off

z Switches the windshield heatingon/off

| Switches the rear window defrosteron/off

f Activates/deactivatesPARKTRONIC

£ Switches the hazard warning lampson/off

à Activates/deactivates ASR

ÃÄ

Central locking, interior/rearcompartment

Roof

Function: Microphone for the telephone

; Switches the right-hand readinglamp on/off

= Switches the automatic interiorlighting on/off

? • Eyeglasses compartment or• Anti-theft alarm system (ATA)

A Switches the interior lighting on/off

B Switches the left-hand reading lampon/off

Switch units 7

At a

gla

nce

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 10: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Driver's door

Function: Adjusts the exterior mirrors

; Selects an exterior mirror

= Opens/closes the left-hand sidewindow

? Opens/closes the right-hand sidewindow

Additional switch units

Switch unit between the light switch and thesteering wheel

Function

y Switches the auxiliary heating on/off

± Switches the heater boosterfunction on/off

EF

Sets the working speed

E Switches the working speedgovernor (ADR) on/off

´·

Ventilates the cargo compartment

8 Switch unitsAt

a g

lanc

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GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 11: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Switch unit between the steering wheel andignition lock

Function

lk

Switches the rear-compartmentconvenience lighting on/off

Switch units 9

At a

gla

nce

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 12: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Opening and closing

Remote control with an integratedfolding key

The vehicle comes equipped with 2 or 4remote controls with an integrated foldingkey.The key's remote control conforms to theFCC regulations (part 15) and the CanadianIndustrial Standard RSS-210 and has a rangeof up to 32 ft (10 m).

Remote control with an integrated folding key: 5 To unlock the sliding doors and the

rear door; % To unlock the driver's door only or

the vehicle centrally= & To lock the vehicle centrally? Key release buttonA Battery check lampX To unlock the driver's door: press the% button.The turn signals flash once. The anti-theftalarm system (ATA) is deactivated.

X To unlock the sliding doors and rear door: press the 5 button.The turn signals flash once.

X To unlock centrally: unlock the driver'sdoor.

X Press the % unlocking button againwithin two seconds.The turn signals flash once.

i Cargo Vans and Passenger Vans only: ifyou unlock the vehicle using the remotecontrol and do not open a door within40 seconds, the vehicle is automaticallyrelocked.

X To lock centrally: press the & lockingbutton.The turn signals flash three times when thedrive authorization system or the Anti-TheftAlarm system (ATA) is activated and all thedoors are closed.

i Make sure that the locking knobs havedropped down.

You can find further information in the"Controls" section of the vehicle's Operator'sManual.

Adjusting

Ignition lock

g To insert/remove the key, to lock thesteering wheel

1 To unlock the steering wheel, powersupply for some consumers (e.g. theradio)

2 To switch on the ignition, power supply forall consumers preglow and drive position

3 To start the engine

i To unlock the steering wheel, move thesteering wheel slightly while turning the keyto position 1.

10 AdjustingCo

ntro

ls

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 13: 2011 Mercedes Benz Sprinter Brief Instructions Manual

On vehicles with a battery isolating switch,you must first switch on the electricalsystem.

You can find information on the batteryisolating switch in the "Controls" section ofthe vehicle's Operator's Manual.

Seats

: Seat fore-and-aft adjustment; Lumbar support adjustment= Seat backrest adjustment? Seat height adjustmentA Seat cushion angle adjustmentB Seat suspension adjustmentC Seat suspension lock

i Depending on the seat model, someadjustments may not be available.

You can find further information in the"Controls" section of the vehicle's Operator'sManual.

Steering wheel

: Steering column fore-and-aft adjustment; Steering column height= Lever

You can find further information in the"Controls" section of the vehicle's Operator'sManual.

Adjusting 11

Cont

rols

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 14: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Seat belts

: Belt sash guide; Belt tongue= Release button? Buckle

You can find further information in the"Safety" section of the vehicle's OperatingInstructions.

Lighting

Light switch

: Light switch

The symbols on the light switch have thefollowing meanings:Ã Automatic headlamp mode$ Lights off/daytime running lamp modeT Standing lamps, license plate lamp

and instrument lighting onL Low-beam/high-beam headlamps

(depending on the position of thecombination switch)

You can find further information in the"Controls" section of the vehicle's OperatingInstructions.

Turn signals

Combination switch: To indicate a right turn; To indicate a left turn

12 LightingCo

ntro

ls

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 15: 2011 Mercedes Benz Sprinter Brief Instructions Manual

You can find further information in the"Controls" section of the vehicle's OperatingInstructions.

Good visibility

Windshield wipers

: Single wipe/to wipe with washer fluid; To switch on the windshield wipers

The detent positions of the combinationswitch correspond to the following wiperspeeds:0 Windshield wipers offI Intermittent wipeII Normal wipeIII Rapid wipeYou can find further information (includingvehicles with a rain/light sensor) in the"Controls" section of your vehicle's OperatingInstructions.

Rear window wiperThe rear window wiper switches onautomatically if you engage reverse gear andthe windshield wipers are on.

: Switch2 To wipe with washer fluid3 Intermittent wipe4 To switch off the wiper5 To wipe with washer fluid

You can find further information in the"Controls" section of the vehicle's OperatingInstructions.

Good visibility 13

Cont

rols

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 16: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Climate control

Overview of climate control systemsThe vehicle is equipped with one of the following climate control systems:

Heating

The heating system is a heating andventilation system without a cooling system.

Air-conditioning system

The air-conditioning system is a combinationof a heating and ventilation system, togetherwith a cooling system.

Rear-compartment heating

The separately activated rear-compartmentheating allows a separate temperature andairflow setting for the rear compartment.

Rear-compartment air-conditioning system

The separately activated rear-compartmentair-conditioning system allows a separatetemperature and airflow setting for the rearcompartment.

On vehicles without rear-compartment climate control, the control panel is equipped with apaper holder.

14 Climate controlCo

ntro

ls

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 17: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Overview of the functions of theclimate control system

Heating

Operation: Sets the temperature

z Defrosts the windshield

; K Sets the airflow

z Defrosts the windshield

= e Switches air-recirculation modeon/off

? Sets the air distribution

sz Defrosts the windshield

Recommendations for optimum climatecontrol:RSet the temperature control to the middle

level. Only change the temperature in smallincrements.ROnly use the defrosting function until the

windshield is clear again.ROnly use air-recirculation mode briefly, e.g.

in a tunnel. The windows could otherwisefog up, because the flow of fresh air is cutoff and the air inside the vehicle iscirculated.

Rear-compartment heating

Operation: i Switches the rear-compartment

heating on/off

; K Sets the airflow

= Sets the temperature

For optimum climate control, set thetemperature control to the middle level. Onlychange the temperature in small increments.

Air-conditioning system

Operation: Sets the temperature

z Defrosts the windshield

; Sets the airflowK Increases the airflowI Decreases the airflow

= e Switches air-recirculation modeon/off

? x Switches the reheat function(window air dehumidification) on/off

A Sets the air distribution

Climate control 15

Cont

rols

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 18: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Operation

sz Defrosts the windshield

B ¿ Switches cooling with airdehumidification on/off

C Blower setting bar display

z Defrosts the windshield

Recommendations for optimum climatecontrol:RSet the temperature to 72 ‡ (22 †) . Only

change the temperature in smallincrements.RSwitch on cooling with air

dehumidification. The indicator lamp in theswitch comes on.ROnly use the defrosting function until the

windshield is clear again.ROnly use the reheat function until the

fogged up windows are clear again.ROnly use air-recirculation mode briefly, e.g.

in a tunnel. The windows could otherwisefog up, because the flow of fresh air is cutoff and the air inside the vehicle iscirculated.

Rear-compartment air-conditioningsystem

Operation: Sets the airflow

K Increases the airflowI Decreases the airflow

; Sets the temperature

Operation= K Blower setting bar display

? i Switches the rear-compartmentair conditioning on/off

For optimum climate control, set thetemperature control to the middle level. Onlychange the temperature in small increments.You can find further information on airconditioning in the "Controls" section of thevehicle's Operating Instructions.

Driving

Automatic transmission

Gearshift patternj Park position with selector lever lockk Reverse geari Neutralh Drive

You can find further information in the"Controls" section of your vehicle'sOperator's Manual.

16 DrivingCo

ntro

ls

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 19: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Parking brake

: Brake lever; Release knob

i Only apply the parking brake when thevehicle is stationary.

You can find further information in the"Controls" section of your vehicle'sOperator's Manual.

Driving 17

Cont

rols

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 20: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Refueling

The fuel filler flap is beside the front left-handdoor when viewed in the direction of travel. Itis only possible to open the fuel filler flapwhen the front door is open.

: Retaining strap; Fuel filler cap

! Filter the fuel before transferring it to thevehicle if you are refueling the vehicle frombarrels or containers.This will prevent malfunctions in the fuelsystem due to contaminated fuel.

! Do not use gasoline to refuel vehicles witha diesel engine. Do not use diesel to refuelvehicles with a gasoline engine. Even smallamounts of the wrong fuel result in damageto the injection system and the engine.Damage resulting from adding the wrongfuel is not covered by the Limited Warranty.

! Do not start the engine if you accidentallyrefuel with the wrong fuel. Otherwise, thefuel could enter the fuel lines. This wouldrequire draining of the fuel tank and fuellines. Notify a qualified specialist workshopand have the fuel tank and fuel linesdrained completely.

You will find information about fuel in the"Technical data" and "Operation" sections ofthe vehicle's Operator's Manual.

Diesel Exhaust Fluid (DEF)! Only use DEF in accordance with

ISO 22241. Never mix DEF with additivesor thin it with tap water. The exhaust gasaftertreatment may otherwise bedamaged.Observe the MB Specifications for ServiceProducts, Sheet 352.0.Damage that results from the use ofadditives or tap water leads to a loss ofLimited Warranty entitlements.

! If DEF comes into contact with a paintedor aluminum surface, wash the surface offimmediately with plenty of water.

! DEF is not a diesel additive and must notbe mixed with fuel in the tank. Even smallamounts of DEF can cause engine damage.Damage resulting from adding DEF is notcovered by the New Vehicle LimitedWarranty.

i Do not inhale any ammonia vapors whichmay escape when you unscrew the tankfiller cap. Ammonia vapors have a pungentodor. However, they are neither toxic norhazardous to health in this concentration.

DEF filler neck in the enginecompartment

: Fuel filler neck cover

18 RefuelingOp

erat

ion

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 21: 2011 Mercedes Benz Sprinter Brief Instructions Manual

DEF filler neck on the right-hand vehicleside

DEF tank on the right-hand side of the vehicle(example: Cab Chassis): Retaining strap; Fuel filler neck cover

DEF tank filler cap= Holes under the cover for the release tool? CoverA Filler cap release tool

You will find information about Diesel ExhaustFluid (DEF) in the "Technical data" and"Operation" sections of the vehicle'sOperator's Manual.

Refueling 19

Oper

atio

n

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 22: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Where will I find...?

Vehicle tool kit and emergencyequipment

The jack and the vehicle tool kit are locatedin the co-driver's footwell.

: Quick-release fastener2 Unlocked

= Tool1 for DEF filler cap? Quick-release leverA JackB Vehicle tool kit

You will find further information in the"Practical advice" section of the vehicle'sOperating Instructions.

Warning triangle

Warning triangles at the back of the driver's seatbase: Warning triangles

Warning lamp

1 Locked2 Unlocked

1 Cab Chassis only.

20 Where will I find...?Pr

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GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 23: 2011 Mercedes Benz Sprinter Brief Instructions Manual

The warning lamp is behind the cover in the storagecompartment of the driver's door.= Warning lamp

First-aid kitThe first-aid kit is located in the stowagecompartment in the co-driver's door.

1 Locked2 Unlocked

= First-aid kit

i Check the expiration date of the first-aidkit annually, and replace the contents whennecessary.

Spare wheelThe spare wheel is located in a spare wheelbracket under the rear of the vehicle.

Cargo Van/Passenger Van

: Cover; Recess

= Safety catch? SleeveA Spare wheel bracket

Where will I find...? 21

Prac

tical

adv

ice

GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 24: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Cab Chassis

: Safety catch; Nuts= Wing nuts? Spare wheel bracket

i You can raise the spare wheel bracket orlower it to the ground using the jack pumplever as shown.

For further information, please consult the"Practical advice" section of the Operator'sManual.

Tire sealant

Tire sealant in the stowage compartment in theright-hand door sill: Latching springs; Electric air pump= Premium tire sealant

For further information concerning the tirerepair kit, please consult the "Practicaladvice" section of the Operator's Manual.

22 Where will I find...?Pr

actic

al a

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GWarning! Make sure that you read the Operator’s Manual. You mayotherwise fail to recognize hazards.

Page 25: 2011 Mercedes Benz Sprinter Brief Instructions Manual

23

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ImpressumInternet

Further information about Mercedes-Benz vehicles can be found on the following website:www.mercedes-benz.com

Editorial office

You are welcome to forward any queries or suggestions you may have regarding this manualto the technical documentation team at the following address:

In the USA: In Canada:

Mercedes-Benz USA, LLCOne Mercedes DriveMontvale, NJ 07645-0350www.mbusa.comCustomer Assistance Center:1-877-762-8267

Mercedes-Benz Canada Inc.98 Vanderhoof AvenueToronto, ON M4G 4C9www.mercedes-benz.caCustomer Relations Department:1-800-387-0100

© Mercedes-Benz USA, LLC© Mercedes-Benz Canada Inc.Mercedes-Benz USA, LLC and Mercedes-Benz Canada Inc. are Daimler companies.Not to be reprinted, translated or otherwise reproduced, in whole or in part, without writtenpermission.Canada only:Authorized Sprinter Dealer is defined as an authorized Mercedes-Benz Sprinter Dealer.Printed in U.S.APress date: August 1, 2010

As at 18.05.2010

Page 28: 2011 Mercedes Benz Sprinter Brief Instructions Manual

Order no. 6462 7472 13 Part no. 906 584 57 71 Edition B MY 2011 MB

É90658457717ËÍ9065845771