2011/2012 work health, safety and injury management action ... 2 item 47 audit... · work health,...

2011/2012 Work Health, Safety and Injury Management

Action Plan

Issue Number: 1 Issued on: 20 March 2012

The electronic version is maintained within DataWorks as the controlled version. Printed copies are considered as uncontrolled.

Before using printed copy, ensure you are using the current version.

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This plan is designed to meet the City of Unley's: City Plan; Corporate Plan; Strategic Management Plan, Departmental Plans, and also City of Unley's Workplace Health and Safety Strategic Overview Plan.

CONTINUOUS IMPROVEMENT OF PERFORMANCE STANDARDS FOR SELF INSURERS

Continuous improvement continues to underpin City of Unley’s approach to all its activities.

The Workplace Health and Safety Action Plan (containing specific WHS programs) allow City of Unley to identify key deficiency areas and measure the success of systematic targets designed to improve performance.

WHS Programs allow the City of Unley to commit to identifying WHS and Injury Management issues and provide effective solutions, within the scope of what is reasonably practicable.


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WorkCover Performance Standards

No. Performance Standard

Aim

1 Commitment and Policy

City of Unley defines its Workplace Health Safety and Injury Management (WHS & IM), program, policies and supporting procedures in consultation with employees and their representatives, to address core safety hazards and risks within the scope of their operations.

2 Planning City of Unley plans to fulfil its policies, objectives and targets in consultation with employees and their representatives and will plan the application of necessary resources to address foreseeable hazards and risks in line with what is deemed reasonably practicable.

3 Implementation City of Unley demonstrates the capabilities and support mechanisms that are necessary to achieve WHS and IM system objectives, targets and performance indicators and address foreseeable hazards and risks in line with what is deemed reasonably practicable. This will be completed in consultation with employees and their representatives.

4 Measurement & Evaluation

City of Unley will measure, monitor and evaluate its performance in consultation with its employees and their representatives and take corrective and/or preventative action, where necessary.

5 Management Systems, Review & Improvement

City of Unley will regularly review WHS, Rehabilitation and Claims management system performances, with the objective of identifying non-conformances and deficiencies and ensuring these are addressed in future plans, leading to a continuous improvement in overall performance. This will be completed in consultation with employees and their representatives.


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The following WHS & IM Performance Standards Self Insured (PSSI) Programs represented within this Action Plan

Executive Team endorsed PSSI Programs Remaining PSSI Programs

No. 1 Management Commitment 2 Planning 3 Implementation 4 Consultation and Communication 5 Policies / Procedures identified as controls 6 Hazard Management for Workplace Risks 7 Training Needs Analysis, Training Programs &

Record Keeping 8 Document Control 9 Injury Management 10 Management of Contractors 11 Internal Auditing 12 Measurement & Evaluation 13 Management Systems, Review & Improvement


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Programs 1, 2 & 3 - Management Commitment, Planning and Implementation

Background: Programs for Management Commitment, Planning and Implementation are a commitment to meet and maintain compliance through an explicit statement, which is able to be verified through reference to supporting plans, policies procedures and the implementation of various programs and activities.

Auditor findings: During the 2008 WorkCover Evaluation, the Auditor advised that "The strategic processes such as planning, policy/procedure review and internal audit still needs to be addressed (within most Councils). Objectives:

1. To ensure occupational health, safety and welfare standards are integrated within all aspects of Council’s operations and that there is adequate management planning processes;

2. To recognise the importance of continuous improvement in Health & Safety, Rehabilitation and Workers Compensation performance;

3. To recognise the importance of compliance with legislative, performance standards and also ADS/NZS 4804, WHS Management Systems - General guidelines on principles, systems and supporting techniques AS/NZS ISO 31000: (Risk management - Principles and guidelines);

4. To ensure that successful implementation and operation of Workplace Health Safety, rehabilitation and claims management systems has an effective planning process with defined and measurable outcomes. This plan starts with the policy statement and its objectives and addresses the schedules, resources and responsibilities necessary for achieving them; and,

5. To implement and maintain a workplace health, safety and injury management system that is compliant with the WorkCover performance standards for self-insured (PSSI) and the LGAWCS One-System framework. (Strategic Overview Plan KPI reference 1.1.1)


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Programs 1, 2 & 3 - Management Commitment, Planning and Implementation Targets for Programs 1, 2 & 3

Key Performance Indicator/s (KPIs)

KPI Action Plan Reference

Completed

To implement and maintain a workplace health, safety and injury management system that is compliant with the WorkCover performance standards and the LGAWCS One-System framework

Achieve overall aggregate passing score recorded by managers against a series of scenario testing for (1) Hazard Mgmt, (2) Accident Investigation, (3) Injury Management, (4) Contractor Mgmt and (5) Emergency Mgmt. The overall aggregate score will be determined by the average of the five scenarios and then averaged over the number of assessed participants and will measure understanding of process, ease of use, ease of access and ease of achieving the desired result. The overall aggregate score will be determined by the average of the five scenarios and then averaged over the number of assessed participants and will measure understanding of process, ease of use, ease of access and ease of achieving the desired result.

12.1

As above Achieve 90% compliance of job and person specifications to include updated WH&S performance objectives and measures.

12.1

To recognise the importance of compliance with legislative, Work Cover performance standards for self-insured.

Complete all actions identified within the KPI Progression Plan/Gap Analysis therefore achieving an internal rating of high compliance and any reported non conformances

12.2

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Action No.

Actions Responsibility Priority/ Date

Performance Indicator (where relevant)

Date Completed

1.1 Undertake a series of scenario testing for (1) Hazard Mgmt, (2) Accident Investigation, (3) Injury Management, (4) Contractor Mgmt and (5) Emergency Mgmt.

WHS & Risk Coordinator

May 2012 12.6 - Develop a review and validation program inclusive of scenario testing for (1) Hazard Mgmt, (2) Accident Investigation, (3) Injury Management, (4) Contractor Mgmt and (5) Emergency Management. Administer the review and validation program to confirm effective system implementation and integration. Report results to executive.

1.2 Consider any non-conformance issues for inclusion into new plan

WHS & Risk Coordinator Human Resource Advisor

February Annually

Action Plan KPI reference: 12.13 - Develop corrective actions within this plan to address any non compliances

1.3 Consider new legislation for inclusion into new plan

WHS & Risk Coordinator Human Resource Advisor

February Annually

1.4 Review and evaluate Council’s rehabilitation management activities- and also review performance outcomes (severity rates/treatment costs and provide direction.

Human Resource Advisor

June Annually

1.5 Prepare draft plan to comply with PSSI.


February Annually

1.6 Review and evaluate lost time accident statistics from LGAWCS and consider for next year’s plan.

WHS & Risk Coordinator /WHS Committees

February Annually

1.7 Ensure draft plan has SMART (specific, measurable, achievable realistic and time bound) key performance indicators


February Annually

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18 Committee Members to consult draft Plan with Staff.


February Annually

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Action No.



Date Completed

1.9 Draft Plan to sub WHS Committees for member consultation.

WHS & Risk Coordinator April

Annually

1.10 Draft plan to Strategic WHS Committee for endorsement

WHS & Risk Coordinator May

Annually

1.11 Draft plan to Executive Management Team for adoption.

WHS & Risk Coordinator May

Annually

1.12 Report current Plan to EMT on bi-monthly basis.

Human Resources/ WHS & Risk Coordinator

Bi-monthly

1.13 Ensure Corporate Plan incorporates Prevention, Rehabilitation and Workers Compensation objectives and is adopted by EMT

WHS & Risk Coordinator June

Annually


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Program 4 - WHS Consultation and Communication

Background: The sharing of information and the exchange of views between employers and the persons or bodies that must be consulted and the genuine opportunity for them to contribute effectively to any decision-making process to minimise the risks to health or safety at work. Auditor findings: Not evaluated Objectives:

1. To ensure that effective communication (exchanging of views) exists on Occupational Health and Safety and Rehabilitation Issues within all levels of Council;

2. Policies to identify responsibilities and accountabilities for all relevant employees in pursuit of WH&S compliance; 3. Policies to recognise a commitment to communication of relevant information to all staff, in particular shall fulfil its policy,

objectives and targets in consultation with employees or representatives; 4. To facilitate effective communication amongst staff and management in pursuit of WH&S. (Strategic Overview Plan KPI

reference 5.1.1); and 5. To recognise a commitment to communication of relevant policy information to key staff.

Program 4 Targets:



Completed

The structure of Management and Health & Safety Representatives on WHS Committees promotes the exchanging of views.

Adequate number of Representatives of Management and Employee Health & Safety Representatives during WHS Committee meetings. That reporting framework; reporting methods; executive direction to committees are in place.

12.10

Policies identify responsibilities and accountabilities for all relevant employees in pursuit of WH&S compliance

Achieve > 80% of policies with responsibilities and accountabilities statements

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Program 4 - WHS Consultation and Communication Programs, objectives and targets are implemented in consultation with employees and/or representatives

That Staff have being actively involved in the implementation of Programs, objectives and targets.

Ensure effective communication amongst staff and management in the development of safe work statements within SOPS and/or SWPS.

Achieve > 70% of completed SOPS and/or SWPS where identified as risk controls and consult/communicate with all relevant staff.

12.5

Provide communication of relevant policy information to key staff

That relevant policy information has been communicated to key staff

Action No.



Date Completed

4.1 Monitor the effectiveness of Safety Committee and the structure of Management and also Health & Safety Representatives.

WHS Committees April Annually

4.2 Job and person specifications to include updated OH&S performance objectives and measures.

HR Advisor June 2012

Action Plan KPI reference: 12.3- Achieve 90% compliance of job and person specifications to include updated OH&S performance objectives and measures.

4.2 Employees and/or representatives have been actively invited in the implementation of WHS Programs, objectives and targets.

WHS Committees As required

4.3 Ensure that any new or amended policies and procedures are communicated to key staff.

WHS & Risk Coordinator /Relevant Managers/ WHS Committees

As required


WHS & Risk Coordinator/Relevant Managers

February Annually

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Action No.



Date Completed

4.5 During safety Inspections, audit WHS Notice Boards to ensure all safety committee minutes, WHS&IM Plan, hazard report forms KPI are displayed and up current.

Supervisors, Managers and WHS & Risk Coordinator

As required


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Program 5 - WHS Policies & Procedures

Background: ".To ensure policies and procedures are regularly reviewed and disseminated in consultation with Committees, Health & Safety representatives and/or staff Auditor findings: During the 2008 WorkCover Evaluation, the Auditor advised that "The strategic processes such as …[One System] policies/procedures … still need to be addressed (within most Councils).

Objectives: The Council plans to review the scope and content of the policy statement and supporting policies/procedures in consultation with employees or their representatives to ensure continued suitability and effectiveness, in particular to fulfil its policy, objectives and targets in consultation with employees or representatives; Supporting policies and procedures to provide specific information in expanded detail regarding the manner in which Council seeks to address WHS duty of care and compliance. Targets:



Completed

Policies/procedures are biannually reviewed.

Policies/procedures are biannually reviewed in support of Councils policy procedure review schedule

Policies/procedures are reviewed in consultation of key staff.

Policies/procedures are reviewed in consultation of key staff.

Supporting policies and procedures to provide specific information and in sufficient detail

During the scheduled review of Policies/procedures feedback is reviewed and noted

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Action No.


Performance Indicator (where relevant) DATE COMPLD



January Annually

5.2 To review Council’s WHS Policies and Procedures on an biannual scheduled basis to ensure they accurately reflect Councils needs, are written in understandable language and meet SafeWork SA & WorkCover criteria & Legislation.

WHS & Risk Coordinator and WHS Committees

July - June

5.3 Ensure all levels of Management within the Council, are aware of their roles and responsibilities to OH&S, Rehabilitation and Claims Management by circulating copies of the Principal WHS&IM and also the Responsibly Policy to Managers and Supervisors for training.,

WHS & Risk Coordinator /Human Resources Officer

July - June

5.4 OH&S Rehabilitation & Claims Management Policies and procedures to be displayed at work sites and brought to staff attention by supervisory staff.

Human Resources Officer

June Annually

5.5 Ensure that any new policies and procedures are disseminated to appropriate staff.

WHS & Risk Coordinator /Managers and Supervisors

As required

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Program 6 - Risk Assessments (Including Plant, Hazardous Substances, Staff Duties and Reserves Sites) Background: An effective hazard management approach requires that hazards are identified, assessed and controlled

and that the chosen controls are reviewed for effectiveness and the hazard is reassessed.

Auditor findings: During the 2008 WorkCover Evaluation, the Auditor reported that Risk identification, assessment and control systems were identified as a key non-conformance issue [within most Council’s]. LGA KPI Close-out plan (15/4/2010) for Unley identified: Council is required to continue to develop Procedures, Corrective and Preventable Actions Register (CAPA), Mgt Review, Audit, Hazard Mgt program, JSAs, SOP and Validation of control effectiveness.

Objective: To provide a structured system to identify, assess and control risk relevant to pre-purchase plant, substances and/or any work activities which may impact on the safety of staff, volunteers, contractors or visitors. (Strategic Overview Plan KPI reference: 2.1.1) Hazards associated with systems, environment, plant, substances and are identified and assessed

To maintain a Corporate Hazard Register for the prioritisation and tracking of risk assessments.

Pre-purchase assessments include a risk assessment and control process and require consideration of the hierarchy of controls during the choice.

A review of the associated Safe Work/Operating Procedures have been completed.

Records demonstrate that controls have been found to be effective and additional controls have been implemented where required.

To maintain a Corrective and Preventable Actions Register (CAPA),


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Targets:



Completed

To provide a structured system to identify, assess and control risk relevant to pre-purchase plant, substances and/or any work activities which may impact on the safety of staff, volunteers, contractors or visitors

Achieve > 80% of identified hazards to be assessed and controlled according to the Hazard Management Policy and Procedure.

12.4

Corrective and Preventable Actions Register to be closed out each quarter.

Achieve > 60% of items identified within the Corrective and Preventable Actions Register to be closed out each quarter.

12.14

Actions identified within the KPI Progression Plan/Gap Analysis completed

Report prepared for Audit Committee stating that the Progression Plan has been completed.

To provide a Hazard Register for the prioritisation and tracking of risk assessments.

Hazard Register is current and is presented at WHS Committees

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Action

No. Actions Responsibility Priority/

Date Performance Indicator (where relevant) Date

Completed 6.1 Identified hazards to be assessed and

controlled according to the Hazard Management Policy and Procedure.

WHS & Risk Coordinator & Municipal Staff Line Supervisors

June 2012 Action Plan KPI reference: 12.9 Achieve > 80% of identified hazards to be assessed and controlled according to the Hazard Management Policy and Procedure.

6.2 Complete all actions identified within the KPI Progression Plan achieving an internal rating of fully compliant and any reported non conformances

WHS & Risk Coordinator & Line Supervisors

June 2013 Report prepared for Audit Committee stating that the Progression Plan has been completed.

6.3 Risk items identified within the Corrective and Preventable Actions Register to be closed out each quarter.

Line Supervisors Jul/ /Oct/Feb/May/

Action Plan KPI reference: 12.14 Achieve > 60% of items identified within the Corrective and Preventable Actions Register to be closed out each quarter.

6.4 Ensure that the Hazard Register has been updated and reported at WHS Committee




January Annually

6.6 Determine if a Noise Assessment survey is required.


July Annually

6.7 Distribute Data works produced MSDS registers to Municipal Staff Line Supervisors for stock take reconciliation and then HR to undertake a relevant risk assessment under the hierarchy controls

WHS & Risk Coordinator & Municipal Staff Line Supervisors via WHS Committees

April Annually

6.8 Distribute Data works produced MSDS registers to Field Staff Line Supervisors for stock take reconciliation and then HR to undertake a relevant risk assessment under the hierarchy controls

WHS & Risk Coordinator & Field Staff Line Supervisors via WHS Committees

April and September Annually

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Action No.


Performance Indicator (where relevant) Date Completed

6.9 Review Chemical/MSDS risk assessments that are approaching 5 years old.

WHS & Risk Coordinator & Line Supervisors via WHS Committees


Action Plan KPI reference: 12.4 Strategic Overview Plan KPI reference: 2.1.1

6.10 Review Plant risk assessments that are approaching 5 years old.


September Annually

611 Safety Committees to determine the need to review of Manual Handling Activities of teams duties.


March Annually

6.12 Safety Committees to determine the need for a review the Risk Assessments of Municipal Officers and Volunteers activities.

WHS & Risk Coordinator via WHS Committees

October Annually

6.13 Safety Committees to determine the need for a review of the Risk Assessments of Depot Staff Work Duties/activities.


March Annually

6.14 Safety Committees to determine the need for a review of the Risk Assessments of Park Reserves,


August Annually

6.15 Safety Committees to determine the need for Audiometric (Hearing) Assessments are required.


August Annually

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6.16 Administration and Satellite Sub Committee to determine the need for a review of office-based Safe Operating Procedures


April Annually

6.17 Review all WH&S related Australian Standards to ensure they are up to date.


March Annually

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Action No.



6.18 Arrange the updating of the Unley Depot and the Swimming Centre Emergency Services Hazardous Substances Cabinets.


May Annually

6.19 Audit and review Line Supervisors completion of Safety Inspection Checklists.


April Annually

6.20 Review mechanism for updating legal changes.



6.12 Ensure all lifting equipment is tested and tagged and register is updated.

WHS & Risk Coordinator /Line Supervisors via WHS Committees

June Annually

6.22 Consider the need and methodology for Library Staff SWP fresher training six monthly training.

WHS & Risk Coordinator Municipal Staff WHS Committee


6.23 Ensure that adequate records are maintained for: Safety Representatives; Committee Minutes; Safety Rep Elections; Safety Training; Safety Inductions; Incident Registers; and Health Surveillance.


November Annually

6.24 Ensure that adequate records are maintained for: Hazard Substances; Asbestos Safety; Plant Safety; Confined Spaces; Electrical Testing; Lifting Equipment; calibrations of confined spaces atmospherics samplers and Chlorine line testings


September Annually


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Program 7 - Training Needs Analysis, Training Programs & Registers Background: Council is committed to providing such information, instruction, training and supervision as is reasonably

necessary so that employees and others in the workplace are safe from injury and risks to health whilst work is being undertaken.

Auditor findings: IM training records could not be located at time of audit. Training in Unley’s system required for all employees

Objectives: To ensure that: Management, WHS Committee members, Health & Safety Representatives and employees at all

levels are provided with OH&S training in order for them to effectively meet their responsibilities; Prior before commencement of hazardous work, when there are changes in work processes, or

changes in plant and equipment the affected staff member will be provided training; Core competencies for job roles and/or the organisation are identified as part of a 12 month

Training Needs Analysis process; A training Program/schedule (list of training for 24 months) has been implemented that

links to the Training Needs Analysis; Training is evaluated for effectiveness and checking of job competencies, i.e. can the person

complete the task correctly; Records are maintained of the employee induction process and training competencies achieved; The training Program includes occupational, mandatory WHS and new training requirements

(e.g. new plant, equipment, substances or environments); and Training sessions are run by trainers who are competent through training or experience to deliver

the applicable training.


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Targets:



Completed

To ensure a training needs analysis has been annually completed.

Training Needs Analysis is presented at WHS Committees

To ensure a 24 months training schedule has been implemented.

24 months training schedule is presented at WHS Committees

Training and competencies assessments are checked for effectiveness

Following scheduled courses measure the training effectiveness. Competencies assessments are checked

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Action

No. Actions Responsibility Priority/

Date Performance Indicator (where relevant) DATE

COMPLD

7.1

Undertake a annual Training Needs Analysis, including Core competencies for job roles, for the Council Field, Municipal and Volunteer staff.

WHS & Risk Coordinator /Managers and Supervisors

January Annually

7.2 Implement a 24 months training schedule WHS & Risk

Coordinator/WHS Committees

January Annually

7.3

Ensure that staff are regularly trained on Consultation mechanisms and also risk assessment mechanisms during Corporate Duty of Care Training

January every three years

7.4 Determine and advise WHS Training Costs. WHS & Risk Coordinator

January Annually

7.5 Competency assessments are monitored for completion and are checked for completeness.

WHS & Risk Coordinator /Managers

As required

7.6 Determine the need for Injury Management Training

Human Resources Advisor

January Annually

7.7 Encourage further Health & Safety Representative training.


November Annually

7.8 Promote and monitor WHS Training Schedule at WHS Committee meetings


Monthly

7.9 Review WH&S Induction procedures.


November Annually

7.10 Ensure all field staff teams have received at least one safe work procedure (SWP) training per year


October Annually

7.11 Provide a prioritised WHS policies and procedures approach to ensure that they are utilized during OHSW Training Courses.


November Annually

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7.12 Training sessions are run by trainers who are competent through training or experience to deliver the applicable training


October Annually

7.13

Ensure that there is documented evidence that training occurs on new plant, substances and tasks.

Supervisory staff/ WHS & Risk Coordinator.

On going

7.14 Provide bi-monthly report to Executive Team on progress of WHS Training Schedule and KPI compliance.


Monthly


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Program 8 - Document Control

Background: Council's WHS and Injury Management documents are required to provide reference material to assist staff in undertaking various functions.

Auditor findings: Not Evaluated

Objective: Council provides program(s) of documentation control for identification and/or currency of essential documents is in place and are being maintained.

WHS and IM document control requires footer statements that documents are an ‘electronic controlled document’ that documents have document number, issue number, review date and issue date.

Ensure that adequate records are maintained.

Signage audit. i.e. Safety signs e.g. Speed, Hazardous Substances, Asbestos, Fragile roofing Crawl boards etc

Targets:



Completed

A document control checking system is in place.

An annual Dataworks validation check is conducted to verify the currency and IM document control

Ensure that adequate records are maintained Adequate records are maintained for higher risk activities

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Action No.



8.1

Perform check that the following designated WHS documents are only updated and are authorised by HR: Policies/procedures Emergency Evacuation Procedures, Duress Response Procedures, WHS inspection checklists, WHS Induction checklist and Competency Assessments.


October Annually

8.2

To ensure that all WHS and IM documents have document number, issue number, review date and issue date.

WHS & Risk Coordinator /Human Resources Advisor

December Annually

8.3 To ensure that the OHS Resource Manual and regularly updated.


On Going

8.4 To ensure that the Field Staff OHS Notice Boards are up to date, during programmed safety inspections


On Going

8.4 Footer statement that documents are an ‘electronic controlled document’ and to ‘check the currency of hard copies’


On Going

8.5 Obsolete documents are promptly removed from DataWorks Subject index.


On Going

8.6

Ensure that adequate records are maintained for: Safety Representatives; Committee Minutes; Safety Rep Elections; Safety Training; Safety Inductions; Incident Registers; and Health Surveillance.


May Annually

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8.7

Ensure that adequate records are maintained for: Hazard Substances; Asbestos Safety; Plant Safety; Confined Spaces; Electrical Testing; Lifting Equipment and Chlorine Handling


June Annually

8.8

Undertake annual Depot based signage audit

WHS & Risk Coordinator / Manager of Assets & Sustainable Landscapes

November Annually


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Program 9 - Injury Management

Background: To maintain the Injury management practices that assist the LGAWCS in the management of work related injuries in accordance with legislation compliance

Auditor findings: Not evaluated

Objective: Support employees to remain at work or return to work at the earliest opportunity through the recovery period, as appropriate, by providing suitable duties and rehabilitation services

Monitor the effectiveness of Directors, Managers injury management performance and ensure they are held accountable for their results.

Targets:



Completed

Arrangements are in place to support any Injured employees with the provision of suitable duties

Adequate records are maintained for higher risk activities. 12.9

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Action No.

Action Responsibility Priority/ Date


9.1

If the WHS and Injury Management Policy, Including the Injury Management Procedures have been updated, then they are to be adopted and implemented


As required

9.2 Employees and Employers understand their rights and responsibilities

Human Resources Advisor /Line Supervisors

On Going

9.3

Train Managers and persons responsible for IM, where IM forms part of their role and responsibilities are defined and communicated.


As required

9.4 Ensure all IRC/IMC Position Descriptions (including IM Contingency Personnel) include IM responsibilities


On going

9.5

Identify > 3 readily available modified roles/opportunities in advance of need.

WHS & Risk Coordinator / Human Resources Advisor

May Annually

Action Plan KPI reference: 12.9 Strategic Overview Plan KPI reference: 4.1.1

9.6 Early reporting of injuries are reported in a timely manner.


On going

9.7

IM performance is reported at WHS Committee Meetings and analysis of system drives into corrective action or continuous improvement

WHS & Risk Coordinator / Human Resources Advisor

On going

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Program 10 - WHS Contractor Management

Background To provide the effective management of occupational health and safety issues during the selection and engagement of a contractor and to outline the process for control and supervision during contractor activities on site or on behalf of the Council in accordance with the requirements of the Occupational

Health and Safety Act and WorkCover Performance standards.

Auditor findings:

Continue with Contractor Management Procedure to maturity of the system.

Objectives To implement and maintain appropriate contractor WHS requirements as set-out in the OHS Contractor Policy.

Contractor safety requirements are included in all tender processes and contracts.

Records are kept that demonstrate sole contractors and where relevant sub-contractors have been provided with

induction.

Records are kept that demonstrate contractors have the appropriate training (where required) and/or licences to

complete the contracted work.

Audit outcomes of OHS Contractor Management surveillance are available.

Records are kept that demonstrate Contractor has minimum legal compliance (WorkCover registration, appropriate

insurances etc).

Targets:


KPI Action

Completed


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Plan Reference

Ensure that high risk Contractors are WHS Inducted

Sole (self Employed) Contractors are WHS Inducted 12.8

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10.1 Tenders for contracts will only be accepted from potential Contractors that have appropriate systems in place to manage WHS or that can demonstrate a capability to put these systems in place prior to commencing a City of Unley contract.

All Managers On going

10.2 A condition of contract will be the preparation of an acceptable specific WHS Management System relevant to the contract.

All Managers On going

10.3 Ensure all Sole (self Employed) Contractors are WHS Inducted

Assets & Sustainable Landscapes, Property Services Coordinator / WHS & Risk Coordinator

On going Ensure all Sole (self Employed) Contractors are WHS Inducted Action Plan KPI reference: 12.8 Strategic Overview Plan KPI reference: 4.1.1

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10.3 Ensure all Sole Contractors attend relevant WHS training Courses


On going Action Plan KPI reference: 12.8 Strategic Overview Plan KPI reference: 4.1.1

10.4 Ensure that contractor works are regularly WHS audited

Asset Services Managers (Superintendant of Contractors)

On going As above


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Program 11- Internal Auditing

Background: To facilitate compliance with WHS Act and Regulations and the WorkCover Performance Standards. OHS&W, and Injury Management performance is measured, monitored and evaluated using the performance indicators to ensure Council is performing in accordance with the Principal WHS and IM Policy, objectives and also targets. Areas of success and non conformance activities requiring corrective action and improvement will be identified.

Auditor findings: During the 2008 WorkCover Evaluation, the Auditor reported that Internal audits have yet to be conducted, (within most Councils).

Council’s response: A formal Internal Audit shall be undertaken once Council has closed out the 2011 Progression Plan/Gap Analysis of One System Implementation. Once this action has been closed the formal Internal Audit shall be able to objectively validate any non conformances.

Objectives: 1. The 2011 Progression Plan/Gap Analysis of One System Implementation has been closed out.

2. Determine the appropriate timing for an Internal Audit Program/Schedule;

3. Subject to above, Internal Audits conducted as per Procedure and Program/Schedule;

4. Subject to above, Internal Audit reports completed;

5. Subject to above, Internal Audit report forwarded to OHS Committee and Senior/Executive Management for monitoring completion of recommendations.

Target: The 2011 Progression Plan/Gap Analysis of One System Implementation to been closed out by 30 June 2013.

Subject to the above close out, then the objective two Internal Audit reports are completed; and

Corrective Action reports provide to WHS Committee and EMT by December 2013


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Action Nos.

Action Responsibility Priority/ Date


11.1 Ensure the 2011 Progression Plan/Gap Analysis of One System Implementation has been closed out.


June 2013

11.2

Develop a review and validation program inclusive of scenario testing for (1) Hazard Mgmt, (2) Accident Investigation, (3) Injury Management, (4) Contractor Mgmt and (5) Emergency Mgmt. Administer the review and validation program to confirm effective system implementation and integration


April 2012 Achieve > 85% overall aggregate passing score Action Plan KPI reference: 12.1 Strategic Overview Plan KPI reference:1.1.1

11.3 Develop Internal Audit Program/Schedule

WHS & Risk Coordinator /Internal Audit

July 2012

11.4 Conduct Internal Audit Program -Desk top audit

Internal Audit Officer

Sept-November 2012

11.5 Conduct Internal Audit Program -Field based audit

Internal Audit Officer

February -May 2013

11.6 Prepare OHS& Internal Audit Report including any non conformances

Manager Internal Audit/ Internal Audit Officer

December 2013

11.7

Implementation of corrective actions in consultation with managers/line Supervisors and via WHS Committees

WHS & Risk Coordinator /Line Supervisors

As required

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Program 12- Measurement & Evaluation

Background: Occupational Health & Safety, Injury Management performance is measured, monitored and evaluated using the performance indicators to ensure that the organisation is performing in accordance with its policy, objectives and targets. Importantly, areas of success and activities requiring corrective action and improvement will be identified.

Auditor findings: WorkCover Evaluator, Self Insured Operations dated 30 July 2008- The plans KPI's, as detailed against specific objectives, are not maintained with little evidence to support effective review of progress against the plan. Many of the objectives have actions that are required to be implemented by Management/ Supervisors. Objectives have KPI's that are ambiguous with ongoing monitoring and measurement difficult or impossible.

Objectives: Planned objectives, targets and performance indicators for key elements of program(s) (WHS are set, maintained and monitored in consultation with employees

Council ensures results are analysed and used to determine areas of success and areas requiring corrective and preventive action.

Target: Council programs will have three levels of measures: objectives, targets and performance indicators.


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WorkCover Performance Standards –Summary of Key Performance Indicators

KPI No. Objectives Targets Actions Key Performance Indicators (KPIs)

Time-frame Persons Responsible/ Accountable

12.1 To fully implement and maintain a workplace health, safety and injury management system that is fully compliant with the Work Cover performance standards and the LGAWCS One-System framework Strategic Overview Plan KPI reference 1.1.1

Achieve > 85% overall aggregate passing score recorded by managers against a series of scenario testing for (1) Hazard Mgmt, (2) Accident Investigation, (3) Injury Management, (4) Contractor Mgmt and (5) Emergency Mgmt. The overall aggregate score will be determined by the average of the five scenarios and then averaged over the number of assessed participants and will measure understanding of process, ease of use, ease of access and ease of achieving the desired result.

Develop a review and validation program inclusive of scenario testing for (1) Hazard Mgmt, (2) Accident Investigation, (3) Injury Management, (4) Contractor Mgmt and (5) Emergency Mgmt. Administer the review and validation program to confirm effective system implementation and integration. Report results to executive.

The overall aggregate score will be determined by the average of the five scenarios and then averaged over the number of assessed participants and will measure understanding of process, ease of use, ease of access and ease of achieving the desired result.

Prior to June 2012

Team leaders, Coordinators, Managers, WHS & Risk Coordinator

12.2 Complete all actions Complete KPI Audit Completed One Prior to June Managers,


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identified within the KPI Progression Plan achieving an internal rating of fully compliant and any reported non conformances

Progression Plan Monitor One Page Strategic Plan progress monthly.

Page Strategic Plan

2012 WHS & Risk Coordinator

12.3 Achieve 90% compliance of job and person specifications to include updated OH&S performance objectives and measures.

Review all job specifications to include updated WHS performance objectives and measures

Updated job specifications

Prior to June 2012

Managers, HR Advisor

12.4 To provide a structured system to identify, assess and control risk relevant to pre-purchase plant, substances and/or any work activities which may impact on the safety of staff, volunteers, contractors or visitors. Strategic Overview Plan KPI reference: 2.1.1

Achieve > 80% of identified hazards to be assessed and controlled according to the Hazard Management Policy and Procedure.

Assess all identified hazards according to the Hazard Management Policy and Procedure.. Prioritise and put in place sufficient controls for all high risk hazards. Annually review risk assessments as per the Hazard Register. Maintain an up-to-date Hazard Register and Corrective and Preventable Actions Register.

Hazard Register and the Corrective and Preventable Actions Registers are 80% up to date

Prior to June 2012

Executive, Managers, WHS & Risk Coordinator


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Ensure all relevant people are provided with information, instruction and training on hazard identification, assessment and control requirements.’’

12.5 Achieve > 70% of completed SOPS and/or SWPS where identified as risk controls and consult/communicate with all relevant staff.

Develop SOPS and SWPS where required for completed risk assessments.

Recorded in team meeting minutes and have staff sign off on the relevant SOP/SWP.

Prior to June 2012

12.6 Achieve > 60% of items identified within the Corrective and Preventable Actions Register to be closed out each quarter.

Use the Corrective and Preventable Actions to track the implementation of controls.

Close outs listed within ETM bi-monthly report and Corrective and listed within Preventable Actions Register

Prior to June 2012

Manager or Line Supervisor and also the WHS & Risk Coordinator

12.7 To effectively manage Achieve > 75% of Self Administer the contractor Self Employed Prior to June Executive,


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risks associated with contractor activities and relationships using a systematic approach.. Strategic Overview Plan KPI reference: 3.1.1

Employed contractors to be inducted as per the contractor management program.

management program to confirm effective system implementation and integration. Report results to executive. Conduct staff training in the use of Contractor policies and procedures.

Contractors induction registered in Datawork

2012 Managers, WHS & Risk Coordinator , Depot Line Supervisors

12.8 Achieve > 70% of identified contractors to be inspected, assessed and reviewed as per the schedule identified within the contractor management program.

Performance of contractors is documented against preferred contractor register by surveillance/inspections. Report corrective actions resulting from contractor inspections to the Corrective Actions Register.

Contractors surveillance/inspections registered in Dataworks

Prior to June 2012

Managers, Field Coordinators and Team Leaders

12.9 Identify > 3 readily available modified roles/opportunities in advance of need.

Coordinate with managers across the organisation to identify roles/opportunities to accommodate potential modified work requirements. Provide training to managers on early intervention and rehabilitation.

> 3 readily available modified roles/opportunities documented

Prior to June 2012

Executive, Managers, WHS & Risk Coordinator


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12.10 To effectively manage occupational injury, illness and disease. Strategic Overview Plan KPI reference: 4.1.1

Committee meetings are held and results reported to executive at a minimum quarterly.

Reporting framework in place; reporting methods in place; executive direction to committees

Minutes of Executive Management Team

Prior to June 2012

Executive, WHS & Risk Coordinator

12.11

To ensure there is a statement outlining Council's objectives Actions and Targets within WHS Plans.

WHS & Risk Coordinator March Annually Prior to June 2012


12.12

Maintain KPI Action Plan which lists objectives, targets and performance indicators (3 levels) to be met by particular departments for given time frame.

WHS & Risk Coordinator Monthly 12.17: Conform to LGAWCS KPI Audit (WorkCover Performance Standards)

Prior to June 2012

Manager and also the WHS & Risk Coordinator

12.13

Minutes of meetings which record discussion of health and safety objectives and targets and performance indicators and non conformance reports

WHS & Risk Coordinator At WHS Committee Meetings

Conform to LGAWCS KPI Audit (WorkCover Performance Standards)

Prior to June 2012

Line Supervisor and also the WHS & Risk Coordinator

12.14 Corrective Action plans WHS & Risk Coordinator At WHS Committee 12.17: Conform Within two Manager or


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which detail activities to “address non conformances” are monitored.

Meetings to LGAWCS KPI Audit (WorkCover Performance Standards)

months of the staff member returning to normal duties


12.15

Notice boards displaying objectives and targets and information on progress to meet the objectives and targets

WHS & Risk Coordinator At WHS Committee Meetings

12.17: Conform to LGAWCS KPI Audit (WorkCover Performance Standards)

Prior to June 2012

Line Supervisors and also the WHS & Risk Coordinator

12.16 Enhance WHS awareness To ensure that 95% of both Field and Municipal staff attend scheduled WHS Courses.

Monthly email reminder to book either self book in for municipal staff or as Depot staff presentation

Monthly Line Supervisors and also the WHS & Risk Coordinator

12.17 As above To ensure that 90% of Field and Municipal staff understand safety training.

During tool box meetings and two months after staff have attended a course from Council’s Training Schedule, staff invited to complete questionnaires to capture training awareness feedback.

Completed Questionnaire forms

Prior to June 2012


12.18 Provide a Safe Work Environment

To ensure that 90% of Field and also Municipal building safety inspections are completed as specified by

Email monthly inspections reminder detailing the type and the frequency.

90% of Field Staff Safety inspections are completed and

Prior to June 2012

Manager and also the WHS & Risk Coordinator


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Council’s hazard management policy.

Monitor completion and provide follow-ups.

registered within Datawork

12.19 As Above To ensure that 90% of Field staff Outdoor and Plant safety inspections are completed as specified by Council’s hazard management policy.

Email monthly inspections reminder detailing the type and the frequency. Monitor completion and provide follow-ups.

90% of Field Staff Safety inspections are completed and registered within Datawork

Prior to June 2012


12.20 Ensure that Employees and Employers understand their rights and responsibilities

95 % of Staff that experience repeated incidents participates in Corrective and Preventable Actions Procedure process to review assessments and safe work statements and finally receive Safe Work Procedure re-training.

To ensure risk assessments and safe work statements have been developed in consultation with staff and that any injured staff have been subsequently re-trained on those safe work statements.

Staff completed Corrective and Preventable Actions documents within Datawork.

Within two months of the staff member returning to normal duties


12.21 As above That all field staff work teams total (non aggravated) lost time injuries, are less than 3 during the present financial Year.

Team/s (as defined under the Depot Operational Chart) are required to attend and complete competency based Safe Work Procedure (SWP) Training Sessions.

Safety Chart presented and monitored at the Staff Safety Committees.

Prior to June 2012

Line Supervisors and also the WHS & Risk Coordinator

12.22 As above That all library staff work teams total (non aggravated) lost time injuries, are less

Library Teams (as defined under Unley’s organisational Chart) are required to attend

Safety Chart presented and monitored at the

Prior to June 2012

Line Supervisors and also the WHS & Risk


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than 2 during the present financial Year.

and complete competency based Safe Work Procedure (SWP) Training Sessions

Staff Safety Committees.

Coordinator

12.23 Reduce the incidence of manual handling incidents.

To reduce the incidence by 10 % of manual handling primary lost time incidents. The 2010/2011 Lost Time Manual handling incidents totalled 3. This equates to 2 Lost Time Manual handling incidents during 2011/2012.

Manual Handling Risk Assessments to be presented at WHS Committees seeking members input to any new risks and any changes within local workplaces.

Evidence of staff feedback of their Manual Handling Risk Assessments within Datawork

Prior to June 2012


12.24 As above To investigate 90 % of manual handling primary lost time accidents.

Investigate Manual Handling LTI accidents and clarify if injured staff have complied with safe work statement training. If a non-compliant repeated injury within three years from the time of the first accident, then staff member to be considered for HR disciplinary action.

Non Compliance records within Personnel File

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Program 13 - Management Systems, Review & Improvement

Background: Council reports and provides documentation evidence that the fundamental causes of non-conformances or deficiencies are determined, how improvements are implemented, how compliance and culture is verified by management.

Auditor findings: Not Evaluated

Objectives: Council ensures the WHS System’s measurement outcomes are used as a basis for future system enhancement.

Targets: Undertake Audits of WHS System and develop corrective action plan to address any non compliances

ACTION Council maintains records to demonstrate the system improvement and development.

Responsibility Priority/ Date


13.1 Undertake OHSW&IM Self Audit WHS & Risk Coordinator

Annually 12.17: - Conform to LGAWCS KPI Audit (WorkCover Performance Standards)

13.2 Develop corrective action plan to address any non compliances


As required 12.17: - Conform to LGAWCS KPI Audit (WorkCover Performance Standards)

Refer minutes of WHS Committees

2011/2012 work health, safety and injury management action ... 2 item 47 audit... · work health,...

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