1. Remote Proctor ProDr. April Cognato, Ph.D.Michigan State University ac@msu.edu

2. Online Course Fundamentals of Geneticso Fully onlineo 150 studentso Single summer session (7 weeks)o Not proctored, remote Assessmentso Problem Sets, short answer, word problemso Summative assessments, weekly mid-term likeexams 3. Academic DishonestyInfractions included: Plagiarism from internet sources Copying answer key (verbatim!!) providedby other students Submitting, obtaining the key, resubmittingwith the key (LMS bug)Suspected many; failed 6 students in 2009, 2010 4. Pedagogical Best Practices Tutorial on academic integrity Synchronized assessments Question pools Random delivery of questions and answers Exam review controlledTesting center at the University Required exam of Central FloridaNY Times July 5, 2010 proctoring 5. Comprehensive Remote Proctoring SystemDesired End UserDesired SystemFeaturesFeatures1. Flexible 1. Authenticates student2. Cost-effectiveidentity3. Easy to employ for 2. Monitors student faculty and studentsactivity4. Tech-support 3. Secures computer5. Customer-supportaccess4. Compact, portable5. LMS compatible 6. Remote Proctor Pro Solution Authenticates o Biometric data Secures computer o Lockdown browser Monitors students o 360 camera Compact & portable o Desktop, USB, disassembles Records o Video record of exam session Reports o Exam policy violations 7. Remote Proctor ProHow it Works1. Assembly2. Enrollment3. Authentication4. Assessment5. Post-assessment Review 8. How it Works: Enrollment 9. How it Works: Authentication 10. How it WorksPost-assessment Review 11. Remote Proctoring SolutionsProvided students with two options: Remote Proctor Pro National College Testing Association (NCTA),Consortium of College Testing Centers(CCTC) In-person Proctoring 12. RPP vs. Testing Center FeatureRPP CCTC AuthenticationXXSystem MonitoringXX Browser securityXHuman Compact/portableX ConvenientXEnd-user Cost-effectiveX User friendly XX Tech supportX N/A Customer supportX N/A 13. Cost ComparisonTesting Center HoursFeeCTCC 2011 SRPSMSU M 8AM-5PM $30/exam$180W 12PM-5PMFerris StateM 9AM-4PM $20/hourUniversity$240W 9AM-4PMGrand Rapids CC M 7:30AM-7:30PM $10/hourW7:30AM-7:30PM$120Kalamazoo CCM 8:30AM-9PM$20/test$120 $100W 8:30AM-9PMCentral MichiganM 9AM-1AM $30/testUniversity$180W 9AM-1AMLake Superior State M 8:30AM-4PM$15/hour$180W 8AM-12PMSouthwestern$20/examMichigan CollegeM 8AM-5PM $120W 8AM-5PM 14. Remote Proctored Exams 86 students opted to use the SRPS 6 exams over 7 weeks Semi-synchronous exam periods 2 hour time limit Multiple choice, short answer, essay (wordproblems) Survey of proctoring experience delivered for creditat the end of the course 15. Remote Proctor Pro Protects IntegrityCMS Bug 4% 4%8% Impossible/Diffic ult to Cheat Easy to Cheat Knows someone 84% who cheated No reponse 16. Student TestimonyIts a great way to have the freedom to take the exam onyour own time in whatever setting you want Its easy to use and you can take [the test] when you wantThe remote proctoring device was easy and convenientyou couldtake your exam in your own home and at whatever time you wanted.You couldnt cheat and I took my test in the comfort of my own home. Remote proctoring tech support was VERY NICE and HELPFUL.The loweredcost compared to the in-person proctoring exam was a plus. It looks like something out of Star Wars! 17. Future Best Practices Inform students of proctoring requirement (andassociated costs) at the time of registration. Deploy device at least 2 weeks prior to beginningof course. Require a practice assessment the first week. Institute a backup exam plan. Establish good communication with your CMS IT. Provide students with clear instructions forTechnical Support. Anticipate technically challenged students! 18. Take Home Points Remote Proctor Pro system effectively protectsacademic integrity RPP is a comprehensive proctoring system o Authenticates student identity o Monitors student activity o Secures computer o Records exam session o Reviews and Reports RPP meets the needs of the end user o Easy to use (faculty and students) o Convenient o Cost effective o Responsive tech support o Attentive customer service