2012 01-31 update- researchable question, interview results, new ideas, plan of action
TRANSCRIPT
RESEARCHABLE QUESTION
How can a long term goal management system embedded within a calendar help twenty-somethings entering the workforce reflect on the quality of their time commitments?Sub Question 1:
How do young professionals use
timekeepers to foster feelings, thoughts,
or behaviors to aid long term goal
management?
Addressed through the following
studies: Interviews & Audience
Also relating to:
• Time management behaviors & habits
• Long & short term goal management
behaviors & habits
• Use of timekeepers
• Needs and Pressures of twenty
something entering the workforce
Sub Question 2:
How do current management tools allow for
reflection on the quality of time commitments
and their relationship to long term goals?
Addressed through the following
studies: Taxonomy & Audit
Sub Question 3:
How can the functions of the system aid
the identification of past commitments,
utilization of current commitments, and
planning of future commitments to support
an individual’s long term goals?
Addressed through the following
study: Functions
Sub Question 4:
How can a series of provocations create
continuous inquiry, clarification, and
adjustment of long term goals?
Addressed through the following
study: Scenarios
Also relating to:
• Digital and Analog Provocations
• Participatory Games
• Direct Reminders
• Indirect Reminders
Kinds of Timekeepers
TAxONOmy
TAxONOmy
Qualities of Timekeepers
TAxONOmy
Form/Media/Portal
Digital Devices
• Electronic Devices
• Computers
Analog Devices
• Simple Machine
• Apparatus with 2-3 physical
parts
Paper Based
• Blank Paper
• Structured Paper
Environmental
• Celestial
• Man-made
Experiential
• Internal
• Biological
• Societal
Structure
Arranged according to clusters of
related material
• List
• List Ordered by Priority
• List Ordered by time
• List with Sub-lists
• Narratives
Arranged according to
societal agreements
• Hours in One Day View
• Days in Week View
• Month View
• Year View
Arranged according to rhythms
• Linear sequences
• Repeated Cycles
Content
Domains
• Personal time
• Work time
• Community time
Items
• Images
• Icons/Symbols
• Text
• Color
• Numbers
• Notes
• Handwritten Notes
Events
• Stopping Points
• Milestones/Goals
• Past Events
• Future Events
• Holidays
Actions
• Sharing
• Reminding/Alerting
• Synchronizing
• Archiving
• Progressing (in out up down
deeper shallower etc)
• Changing/Transforming
• Importing/Inputting/Exporting
• Tagging/Marking/Recording
• Clustering/Chunking/
Sequencing
• Presenting/Performing
• Emphasizing/ Creating
Hierarchy
• Separating
• Layering/Embedding
• Duplicating
States
• Mobile/In Situ
• Temporary/Permanent
• Sensorial/Cognitive
• Micro/Macro
• Single/Dual/Many
• Intimate/Public
• Active/Static
• Complex/Simple
Variables of Timekeepers & Time Managers
PICKING BRAINS & PLAyING GAmES
Interview Process workbookS
gAMeS
order oF Meeting CAll For PArtiCiPAntS
Intro (2 min)
Begin audio recording
Card Sorting (7 min)
Take Photo
Questions: Rely, Bother, Enjoy,
etc. (8 min)
(Optional: Video Matrix)
Four Principles (10 min)
(Optional: Mad Libs)
Timekeeper Log (3 min)
PICKING BRAINS & PLAyING GAmES
Interview Highlights
Accountability & Sharing
(04) Reminders and accountability plays an important role in
organization
(05) Principle: “I wish I didn’t push off tasks, like cleaning the apt,
until the last minute when people come visit” (Wish)
(06) Created system for long term goals which used scheduled
and unscheduled/sequential benchmarks and rewards such as
attending concert, going on date with friend
(06) Shared calendars with coworkers can motivate and suggest to
act or relax
(07) Used to rely on others to meet deadlines, enjoyed working in
team environment
(04) Added “Other People” to card sorting items
as a “time organizer”
(02) Meals become a time stamp, allow collective behavior
reflective Practices
(05) Uses sketchbook for everyday to do’s (place to reflect and
prepare, makes timeline and benchmarks through drawings)
(04) Long term and personal goals have bearing on everyday
activity (transcend all organizers)
(01) Diary’s offer reminders we don’t expect
(08) Used vision board to allow subtle visual cues of long term
goals, purpose was around daily transformations
(08) Being reminded of long term goals could be overwhelming
(09) Uses personal narrative to organize main (theme) or motivation
of year and now week in digital to-do’s
Crazy Combo/Science
Everyone has their own unique combo of methods & flow
Skills/habits seem to develop/refine as there is a need
Interview 01 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: DesignerIndustry: Computer SystemsAge: 21-24
Interview 02 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: Student, Customer ServiceIndustry: Textiles, Entertainment EventsAge: 25-28
Interview 03 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: Administration, Cashier Industry: Consignment, Novelty FoodAge: 21-24
Interview 04 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: Landscape Architect, University AssistantIndustry: Urban Planning, AcademiaAge: 25-28
Interview 05 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: DesignerIndustry: Computer SoftwareAge: 25-28
Interview 06 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: Community OrganizerIndustry: Non-profit, Communications, EducationAge: 29-32
Interview 07 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: Bartender, Freelance Designer/ArtistIndustry: Novelty Beverage, DesignAge: 25-28
Interview 08 - - - - - - - - - - - - - - - - - - - - - - - - - - -Occupation: Student, Cofounder Multimedia CommunicationsIndustry: Documentary Studies, Communications & Production Age: 25-28
Interview 09 - - - - - - - - - - - - - - - - - - - - - - - - - - - Occupation: Cofounder Design CompanyIndustry: DesignAge: 29-32
PICKING BRAINS & PLAyING GAmES
Interview ResultsInterview 08 - - - - - - - - - - - - - - - - - - - - - - - - - - - Occupation: Student, Cofounder Multimedia Communications CompanyIndustry: Documentary Studies, Communications & ProductionAge: 25-28
Rely:Smart PhoneDigital CalEmailComposition Book (to-dos, scripts etc)
Enjoy:(blank)
Bother:Smart Phone, Email (convenient but constant)Tablet (Phone has everything)
Principle:Respond to voicemail the same day (Actual)Find more social space to work and not play (Wish)
Interview 09 - - - - - - - - - - - - - - - - - - - - - - - - - - - Occupation: Cofounder Design CompanyIndustry: DesignAge: 29-32
Rely:Digital To-Do ToolDigital CalI phone
Enjoy:SeasonsMealtimesDigital To-Do Tool (Everything captured)
Bother:Paper (loose information)E-mail, I phone (Interruptions)
Principle:Focus on momentum, perfection will take care of itself (Actual)Every year has a slow period where I can explore for 30 days (Wish)
Interview 06 - - - - - - - - - - - - - - - - - - - - - - - - - - - Occupation: Community OrganizerIndustry: Non-profit, Communications, EducationAge: 29-32
Rely:Smart Phone I phone Digital cal (Encouraged by seeing coworkers schedules)
Enjoy:Seasons (wants to be more connected to seasons)
Bother:Sticky Notes (looses information)
Principle:Identify your priorities so that when someone comes with their own, you can say “hmm, that matches/doesn’t match with mine” (Actual)Leave work at 5 pm or earlier everyday! (Wish)
- - - - - - - - - - - - - - - - - - - - - - - - - - -
Interviewers Notes:• Seasons dictate job activity• Personal e-mail and work e-mail kept separate• Created system for long term goals which
used scheduled and unscheduled/sequential benchmarks and rewards
• Shared calendars can motivate and suggest to act or relax
- - - - - - - - - - - - - - - - - - - - - - - - - - -
Interviewers Notes:• Conversations help to determine long term goals
to see if words are matching with thoughts• Used vision board to allow subtle visual cues
of long term goals, purpose was around daily transformations
• Being reminded of long term goals could be overwhelming
• Long term goals don’t have deadlines• Vision board acted as ongoing personal inquiry
and reminder
- - - - - - - - - - - - - - - - - - - - - - - - - - -
Interviewers Notes:• Paper creates an extra step• Personal narrative to organize motivation of year,
of week • Manage long term goals by the following:
1. What do you want to spend your time doing? 2. Know yourself, what conditions will make that work? ie: food, music, interruptions 3. Design the conditions, and put them in place
• Pacing in long term goals is important like training for a marathon, you build up to it
NEW IDEAS
what is a long term goal?
Does a long term goal exist or is it only a series of significant moments?
How do we “collect” our long term goals?
How do those goals get clarified, processed, and acted upon?
How can what i design help people with their long term goals?
How can a system help a person collect, process, organize, review, and make
decisions based on options (Getting Things Done Framework)
How can a system help people who are willing and ready to reflect how they
want to spend their time develop or construct the conditions by which that is
possible? (Matt Munoz)
NEW IDEAS
NEW IDEAS
How can i design a series of provocations which keep a long term
goal relevant?
How can the engagement in games, reminders, and conversations cause a
person to continuously clarify a long term goal?
How can a series of provocations keep the record of long term goal relevant to
the person’s actual desires?
How might digital and analog provocations produce different types of reflection
and consideration of long term goals?
what would it look like for provocations incorporate conversation and
accountability with others?
How can a conversation change the way we understand our long term goals?
How can my provocations involve other people in order to monitor and aid the
progression or clarification of a long term goal?
NEW IDEAS
How can a long term goal influence a calendar?
How can organizing a calendar according to a long term goal provide a
different reading of a calendar?
If a long term goal is thought of as a theme, how can the idea of a theme
influence the story we read when we see our calendar?
How might events in a calendar help clarify, negate or affirm a long term goal?
NEW IDEAS
PLAN OF ACTION
AuditSub Question 2:
How do current management tools allow for reflection on the quality of time
commitments and their relationship to long term goals?
1. develop criteria by which precedent will be assessed.
Framework?
1. Audit of existing long term goal sites & task manager tools
What tools are relevant? Form of presentation?
1. write 2 paragraph conclusion statement outlining areas
for improvement
long terM goAl MAnAgeMent toolS
eVerYdAY tASk MAnAgeMent toolS
PLAN OF ACTION
AudienceSub Question 1:
How do young professionals use timekeepers to foster feelings, thoughts, or
behaviors to aid long term goal management?
1. Assess & add to bibliography to support description of audience
What in my current bibliography describes this audience?
What do I need to support what I am doing
2. Createprofile/outlineofaudience
Could this be partly compiled through interview findings?
Presented by... Concept map?
CHAnging workPlACe SHiFt in VAlUeS
YoUng ProFeSSionAlS PreSSUre oF knowledge MAnAgeMent
Deloitte, Mass Career Customization
TIME Magazine, Business Review, 2007
GTD The Workflow Map, David Allen
“ Now along come the 76 million members of Generation Y. For these new 20-something workers, the line between work and home doesn’t really exist. They just want to spend their time in meaningful and useful ways, no matter where they are.”
FunctionsSub Question 3:
How can the functions of the system aid the identification of past
commitments, utilization of current commitments, and planning of future
commitments to support an individual’s long term goals?
1. Compile list of functions/affordances
Create function list response to criteria from audit, areas of improvement
from audit, as well as feedback from first round of interviews.
2. identify most important functions through affinity diagramming
Affinity exercises should be done individually and along side of audience
interviewees
3. narrow the list of functions to three sets of functions
Each of the three sets should vary in their approach or purpose
PLAN OF ACTION
ScenariosSub Question 4:
How can a series of provocations create continuous inquiry, clarification, and
adjustment of long term goals?
1. Storyboard 3 scenarios from the 3 sets of functions, hand drawn
2. Present & Receive Critique from advisors
3. Combine best parts of 3 scenarios into one. Redraw
4. Present & Receive Critique from 5-7 audience interviewees and peers
through conversational meetings
5. Produce a 5-7 min. time based narrative displaying combined scenario
6. Publish online and ask for feedback from advisors and peers
7. Refine & Adjust Scenario
8. Create introduction which describes context of use and a pitch to appeal
to audience,
9. Compile the new parts, produce the final video, present and receive any last
critiques
10. Make Changes and publish online
PLAN OF ACTION