2012 Annual Conference

Welcome toSt George’s Park

• Graham Maxfield• General Manager• 09:00 – 09:30• Strategy / Room 1

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2012 Annual Conference

2012 Annual Conference

2012 Annual Conference

2012 Annual Conference

2012 Annual Conference

MembersABPAcco BrandsActelion PharmaceuticalsAdams FoodsANZCO FoodsArjo HuntLeighATC LashamAutobarBDR ThermaBison InternationalBriggs Equipment

Chemring CountermeasuresDawn MeatsDorelFinning UKFletchers BakeriesFraikinHallis HudsonHallite Seals H L HutchinsonHorseware ProductsIKEA

Irish Dairy BoardJ Barbour & SonsKWP InteriorsPHS GroupPolyflorPork FarmsRexel UKScott Bader & CoSellafieldToyota Material HandlingWD Irwin & Sons

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2012 Annual Conference

Sponsors

AnthesisAPSUBEC (Systems Integration)CIBERCLS Performance SystemsEssist GroupExcelogy

Hamilton Bradshaw VPICCGKPITLoad SystemsLogilityMeridian ITMerit

MRCSpacetecSystems & MethodsTotalamberTribexUtilities 400Vision Solutions

Jacob, Joseph & AssociatesLincoln Ladies FC

Infor

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2012 Annual Conference

3 full streams – Strategy (1), Finance (2), Technology (3)

Common first 2 sessions (09:00 – 09:30) LUA Welcome & Update (09:30 – 10:00) Toyota Case Study

Coffee breaks (10:30 – 11:00) (14:30 – 15:00)

Buffet Lunch (12:00 – 13:00)

Common final session (15:30 – 17:00) – Business & Product Update (Infor)

Prize Draws & Conference Close (17:00)

See back of Conference Brochure for details / timings

2012 Annual Conference

LUA Mission Statement:

“The User Association is formed to look after the interest of its members with regard to the benefits provided by their association with Lawson Software and to encourage information exchange between its members”

2012 Annual Conference

2012 Annual Conference

2012 Annual General Meeting

Election of Committee Members Changes to Constitution Change to Association’s name

2012 Annual Conference

LUA - 2012 Annual General Meeting

4 items for you to cast your votes:-

Re-election of Graham Maxfield as General Manager

Committee Members

Changes to the LUA Constitution

Change / keep the name Lawson User Association

2012 Annual Conference

LUA - Committee

The LUA Constitution allows for up to 12 Committee members

Members wishing to be on the Committee:-

Graham Maxfield - LUA Jane Lawton - Briggs EquipmentKathryn Mclean - Scott BaderMercedes Larrea - InforPatrick Verlee - Victaulic (BE)Richard Davison - SellafieldRick Filipowski - PolyflorRobin Irvine - ABP

Hence there are 4 vacancies. Anyone wishing to stand please let me know

2012 Annual Conference

Amendment to LUA Constitution

Other than in the name of the Association, the vendor name of “Lawson” or “Lawson Software” shall be replaced with the name of “Infor”

Example – Mission Statement

“The User Association is formed to look after the interest of its members with regard to the benefits provided by their association with Lawson Software and to encourage information exchange between its members”

becomes:-

“The User Association is formed to look after the interest of its members with regard to the benefits provided by their association with Infor and to encourage information exchange between its members”

2012 Annual Conference

Name of the Association

Options:-Infor M3 User AssociationLawson User AssociationM3 User AssociationMovex User AssociationM3 / Movex User AssociationMovex / M3 User Association

Not:- Infor User Association

Cast your vote for your first choice (1), then second choice (2), third, etc

Unless a first choice received 50% of the votes cast, we will eliminate the least choice and re-allocate those to your second choice, etc until 50% is achieved.

2012 Annual Conference

GAM3 PRIORITIES 2012

- Communication

- Partner Network

- Professional Services

- Support

- Product Enhancement

“Meet” via teleconference / Webex

2012 Annual Conference

Xtreme Portal Strong, positive involvement from GAM3 & LGUG Virtually continuous involvement since 18 July until post go-live

Weekly Meeting

Fixes / Modifications

Re-load Data

User Testing

Environmental ProfilesCASEsKnowledge BaseDocumentation

2012 Annual Conference

Xtreme Portal Strong, positive involvement from GAM3 & LGUG Virtually continuous involvement since 18 July until post go-live Meta Data Publisher (lite version) is now again free of charge

to use within Xtreme, as used in Lawson CASE tool.

(Full MDP version remains chargeable)

Presentation

10:00 – 10:30 Technology / Room 3

2012 Annual Conference

Product Enhancement Process

PEP is run once a year Only GAM3 members can submit Requests Description, Reason, Benefit of Request. Correlated into a single simple Spreadsheet All M3 customers can Vote (November – December) Each company has 100 points, but can allocate only 10 points

maximum to any Request In January, votes are sent to Infor In April (at Inforum), Infor provides feedback / commitment

2012 Annual Conference

PRODUCT ENHANCEMENT PROCESS (2011)

454 new enhancement requests (453 in 2010) ALL user groups associated with GAM3 provided an input Excel format 100 points to be allocated per Maintenance paying customer Voting - 1 Nov – 31 Dec 2011 Only 74 companies voted (93 in 2010) Full feedback at Inforum– (23rd April 2012)

2012 Annual Conference

2012 Annual Conference

PRODUCT ENHANCEMENT PROCESS

Changes for 2012

Investigated potential new process with Infor Some fundamental flaws in idea No voting capability – No external focus – Open to all No GAM3 control. So ....... 2012 will use old Excel based system But.......

2012 Annual Conference

PRODUCT ENHANCEMENT PROCESS

Changes for 2012

Investigated potential new process with Infor Some fundamental flaws in idea No voting capability – No external focus – Open to all No GAM3 control. So ....... 2012 will use old Excel based system But.......

Companies which are members of multiple M3 User Groups

will be entitled to vote for each “fee paying” membership

2012 Annual Conference

GAM3 – SPECIAL INTEREST GROUPS

International Operating Companies (IOC)

- meets quarterly

- Finance Roadmap – Product Enhancement Process

- Logistics Roadmap Aviation Group

- Product Enhancement Process Potential Other Groups

- Food ?

- Fashion ?

- ESM&R ?

- Manufacturing & Distribution ?

2012 Annual Conference

Infor Ambassador Programme

Lynn Watts (Infor) in Vendor Gallery

Infor on the Road

Meeting Charles Philips & other Infor ExecutivesLondon, 25th October 2012

2012 Annual Conference

09:30 – 10:00

Strategy / Room 1

When “Good Enough” is just NOT good enough